Real-Time Interaction Management Software
Real-Time Interaction Management Products
Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality like spend/financial management, workflow and asset management. It also has strong analytics capabilities. It also...
Pega's Customer Engagement Suite includes: •Pega Marketing to engage customers with real-time one-to-one marketing on any channel•Pega Sales Automation to intelligently guide sales professionals and streamline the sales process using AI•Pega Customer Service to deliver end-to-end service across...
Marketo Real-Time Personalization (RTP) is a real-time interaction management option based on technology acquired with Insightera in December 2013 by Marketo.
SmartFocus offers leading real-time interaction management software. Their messaging cloud marketing platform encompasses email, social, mobile and analytics capabilities. Founded in 1999 as EmailVision, SmartFocus has grown to serve customers across the globe; SmartFocus boasts over 2,500...
TIBCO Reward (formerly TIBCO Engage) is a real-time customer loyalty and interaction management platform, from TIBCO.
IBM Interact (formerly Unica Interact) is IBM's real-time interaction management software.
Infor Interaction Advisor is a real-time interaction management offering and part of Infor's Customer Experience Suite.
Analyzes all customer interactions to ensure the best offer for each individual customer is delivered in real time.
SAS Real-Time Decision Manager is real-time interaction management software.
Experian Marketing Suite is an all-in-one marketing platform built around three primary categories: interactions, intelligence, and identity management. The Interactions Manager handles cross-channel campaign management, the Intelligence Manager provides actionable insights, and the Identity...
Pitney Bowes offers EngageOne, a suite if real-time customer interaction management software.
Portrait Interaction Optimizer is a real-time customer interaction management option, part of the Portrait suite of software acquired and now supported by Pitney Bowes since 2010.
Celebrus Technologies, a D4t4 Solutions company since January 2015, offers the Celebrus suite of big data analytics software for real-time customer interaction management.
RedPoint Customer Engagement Hub is a real time interaction management (RTIM) software from RedPoint Global headquartered in Wellesley Hills, Massachusetts.
NICE Systems headquartered in Israel offers NICE Real-Time Personalization, a customer interaction management system dedicated to determining the next best action for engaging customers.
IBM Watson Real-Time Personalization helps digital marketers improve customer experience and makes personalization easier by learning through each interaction and delivering the right content to each visitor in the context of their previous interactions with the brand.Acquire More Contacts: Respond...
Kibo Software offers Real-Time Interaction (RTI) for engaging with retail customers and building a highly specific customer experience profile or CXP. Kibo boasts algorithmic learning which supports the creation of a unique 1-to-1 buying experience across multiple touchpoints.
OPINATOR aims to connect businesses with people. Its Personalized CX Management platform promises to enable you to generate and manage customer interactions in a new, smarter, and more engaging way over every digital channel. According to the vendor, key benefits are: - boost engagement in VoC,...