2. Real-Time Interaction Management Software
Real-Time Interaction Management12Real-Time Interaction Management (RTIM) Software leverages customer data combined with most recent customer behavior to generate personalized, 1:1 marketing messages and offers in real-time. Essential to this is a business rules engine, and decision analytics relying on big data.Adobe Campaign1https://dudodiprj2sv7.cloudfront.net/product-logos/5r/Hs/WLT1ZQW6D8MC.PNGPega Customer Engagement Suite2https://dudodiprj2sv7.cloudfront.net/product-logos/Dx/q9/K2JJ9IOC3633.JPEGMarketo Real-Time Personalization3https://dudodiprj2sv7.cloudfront.net/vendor-logos/xm/uK/MHMWOOJIPHNR-180x180.JPEGSmartFocus4https://dudodiprj2sv7.cloudfront.net/vendor-logos/NJ/dq/LV7Z7N752Q29-180x180.JPEGTIBCO Reward5https://dudodiprj2sv7.cloudfront.net/vendor-logos/kf/kH/RMNIMTW93FUN-180x180.PNGIBM Interact6https://dudodiprj2sv7.cloudfront.net/vendor-logos/pB/Jj/SEO8QKLQWG7P-180x180.JPEGInfor Interaction Advisor7https://dudodiprj2sv7.cloudfront.net/vendor-logos/qg/yE/TTWOKM9V0PAB-180x180.JPEGTeradata Real-Time Interaction Manager8https://dudodiprj2sv7.cloudfront.net/vendor-logos/5l/z7/2FHZJK4K1FK3-180x180.JPEGSAS Real-Time Decision Manager9https://dudodiprj2sv7.cloudfront.net/vendor-logos/1R/C2/78WM406O343V-180x180.JPEGExperian Marketing Suite10https://dudodiprj2sv7.cloudfront.net/product-logos/Fi/Uv/EVXJEVTC124S.JPEGEngageOne11https://dudodiprj2sv7.cloudfront.net/vendor-logos/vx/wc/BH72773BTBQP-180x180.PNGPortrait Interaction Optimizer12https://dudodiprj2sv7.cloudfront.net/vendor-logos/vx/wc/BH72773BTBQP-180x180.PNGCelebrus13https://dudodiprj2sv7.cloudfront.net/product-logos/8d/XU/OPZLS81B5FRU.JPEGRedPoint Customer Engagement Hub14https://dudodiprj2sv7.cloudfront.net/vendor-logos/1j/MA/V1OLB5TGFL7I-180x180.JPEGNICE Real-Time Personalization15https://dudodiprj2sv7.cloudfront.net/vendor-logos/Pj/if/DA9TR3CME8QP-180x180.JPEGIBM Watson Real-Time Personalization16https://dudodiprj2sv7.cloudfront.net/product-logos/Pt/rY/OLIXEKCC3KU8.JPEGKibo Real-Time Interaction17https://dudodiprj2sv7.cloudfront.net/vendor-logos/4p/HZ/X7BTBGHNCMFT-180x180.JPEGOPINATOR18https://dudodiprj2sv7.cloudfront.net/product-logos/fS/ia/612XF6KWQ80T.PNG

Real-Time Interaction Management Software

Real-Time Interaction Management (RTIM) Software leverages customer data combined with most recent customer behavior to generate personalized, 1:1 marketing messages and offers in real-time. Essential to this is a business rules engine, and decision analytics relying on big data.

Real-Time Interaction Management Products

Listings (1-18 of 18)

Adobe Campaign

89 Ratings

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality like spend/financial management, workflow and asset management. It also has strong analytics capabilities. It also...

Pega Customer Engagement Suite

26 Ratings

Pega's Customer Engagement Suite includes: •Pega Marketing to engage customers with real-time one-to-one marketing on any channel•Pega Sales Automation to intelligently guide sales professionals and streamline the sales process using AI•Pega Customer Service to deliver end-to-end service across...

Marketo Real-Time Personalization

17 Ratings

Marketo Real-Time Personalization (RTP) is a real-time interaction management option based on technology acquired with Insightera in December 2013 by Marketo.

SmartFocus

6 Ratings

SmartFocus offers leading real-time interaction management software. Their messaging cloud marketing platform encompasses email, social, mobile and analytics capabilities. Founded in 1999 as EmailVision, SmartFocus has grown to serve customers across the globe; SmartFocus boasts over 2,500...

TIBCO Reward

We don't have enough ratings and reviews to provide an overall score.

TIBCO Reward (formerly TIBCO Engage) is a real-time customer loyalty and interaction management platform, from TIBCO.

IBM Interact

We don't have enough ratings and reviews to provide an overall score.

IBM Interact (formerly Unica Interact) is IBM's real-time interaction management software.

Infor Interaction Advisor

We don't have enough ratings and reviews to provide an overall score.

Infor Interaction Advisor is a real-time interaction management offering and part of Infor's Customer Experience Suite.

Teradata Real-Time Interaction Manager

6 Ratings

Analyzes all customer interactions to ensure the best offer for each individual customer is delivered in real time.

SAS Real-Time Decision Manager

We don't have enough ratings and reviews to provide an overall score.

SAS Real-Time Decision Manager is real-time interaction management software.

Experian Marketing Suite

We don't have enough ratings and reviews to provide an overall score.

Experian Marketing Suite is an all-in-one marketing platform built around three primary categories: interactions, intelligence, and identity management. The Interactions Manager handles cross-channel campaign management, the Intelligence Manager provides actionable insights, and the Identity...

EngageOne

We don't have enough ratings and reviews to provide an overall score.

Pitney Bowes offers EngageOne, a suite if real-time customer interaction management software.

Portrait Interaction Optimizer

We don't have enough ratings and reviews to provide an overall score.

Portrait Interaction Optimizer is a real-time customer interaction management option, part of the Portrait suite of software acquired and now supported by Pitney Bowes since 2010.

Celebrus

We don't have enough ratings and reviews to provide an overall score.

Celebrus Technologies, a D4t4 Solutions company since January 2015, offers the Celebrus suite of big data analytics software for real-time customer interaction management.

RedPoint Customer Engagement Hub

We don't have enough ratings and reviews to provide an overall score.

RedPoint Customer Engagement Hub is a real time interaction management (RTIM) software from RedPoint Global headquartered in Wellesley Hills, Massachusetts.

NICE Real-Time Personalization

We don't have enough ratings and reviews to provide an overall score.

NICE Systems headquartered in Israel offers NICE Real-Time Personalization, a customer interaction management system dedicated to determining the next best action for engaging customers.

IBM Watson Real-Time Personalization

We don't have enough ratings and reviews to provide an overall score.

IBM Watson Real-Time Personalization helps digital marketers improve customer experience and makes personalization easier by learning through each interaction and delivering the right content to each visitor in the context of their previous interactions with the brand.Acquire More Contacts: Respond...

Kibo Real-Time Interaction

We don't have enough ratings and reviews to provide an overall score.

Kibo Software offers Real-Time Interaction (RTI) for engaging with retail customers and building a highly specific customer experience profile or CXP. Kibo boasts algorithmic learning which supports the creation of a unique 1-to-1 buying experience across multiple touchpoints.

OPINATOR

We don't have enough ratings and reviews to provide an overall score.

OPINATOR aims to connect businesses with people. Its Personalized CX Management platform promises to enable you to generate and manage customer interactions in a new, smarter, and more engaging way over every digital channel. According to the vendor, key benefits are: - boost engagement in VoC,...