Real-Time Interaction Management12Real-Time Interaction Management (RTIM) Software leverages customer data combined with most recent customer behavior to generate personalized, 1:1 marketing messages and offers in real-time. Essential to this is a business rules engine, and decision analytics relying on big data.Adobe Campaign1https://media.trustradius.com/product-logos/Tc/Qf/WLT1ZQW6D8MC-180x180.PNGHCL Unica2https://media.trustradius.com/vendor-logos/z0/so/OW6ZG3V2HUG9-180x180.JPEGPega Customer Engagement Suite3https://media.trustradius.com/product-logos/vU/CL/K2JJ9IOC3633-180x180.JPEGMarketo Real-Time Personalization4https://media.trustradius.com/vendor-logos/92/4f/6TOFX846KFU2-180x180.JPEGCheetah Digital Marketing Suite (formerly Experian)5https://media.trustradius.com/vendor-logos/Ti/VF/PJCG0DP95J9B-180x180.JPEGSmartFocus, now part of Actito6https://media.trustradius.com/product-logos/7e/zA/C2FQ8RXH1XXM-180x180.JPEGCertona Personalization Software7https://media.trustradius.com/vendor-logos/4p/HZ/X7BTBGHNCMFT-180x180.JPEGTIBCO Reward8https://media.trustradius.com/vendor-logos/kf/kH/RMNIMTW93FUN-180x180.PNGInfor Interaction Advisor9https://media.trustradius.com/vendor-logos/qg/yE/TTWOKM9V0PAB-180x180.JPEGSAS Intelligent Decisioning10https://media.trustradius.com/vendor-logos/1R/C2/78WM406O343V-180x180.JPEGPitney Bowes EngageOne11https://media.trustradius.com/vendor-logos/vx/wc/BH72773BTBQP-180x180.PNGCelebrus12https://media.trustradius.com/product-logos/8d/XU/OPZLS81B5FRU-180x180.JPEGNICE Desktop Analytics13https://media.trustradius.com/vendor-logos/Pj/if/DA9TR3CME8QP-180x180.JPEGAcoustic Personalization (formerly IBM Watson Real-Time Personalization)14https://media.trustradius.com/vendor-logos/9r/64/N5PBTJ86U0TF-180x180.PNGOPINATOR15https://media.trustradius.com/product-logos/EB/3P/612XF6KWQ80T-180x180.PNG[24]7 Messaging16https://media.trustradius.com/vendor-logos/0H/sR/CGZ9W0NOFMIV-180x180.JPEGKitewheel17https://media.trustradius.com/vendor-logos/H7/gt/GVLT5NSR65LO-180x180.JPEGSalesforce Marketing Cloud Interaction Studio18https://media.trustradius.com/vendor-logos/tA/jR/XVG2TM0FRR4B-180x180.PNGTeradata Real-Time Interaction Manager19https://media.trustradius.com/vendor-logos/iI/9B/U8C6TECF7RP4-180x180.JPEGRedPoint Customer Engagement Hub20https://media.trustradius.com/vendor-logos/1j/MA/V1OLB5TGFL7I-180x180.JPEG

Real-Time Interaction Management Software

Real-Time Interaction Management (RTIM) Software leverages customer data combined with most recent customer behavior to generate personalized, 1:1 marketing messages and offers in real-time. Essential to this is a business rules engine, and decision analytics relying on big data.

Real-Time Interaction Management Products

Listings (1-20 of 20)

Adobe Campaign

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
227 Ratings

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

51 Ratings

HCL Unica (acquired by HCL Technologies from IBM in late 2018) is a suite of enterprise marketing management tools including marketing automation with cross-channel campaign management, budgeting and forecasting, project workflow management, asset management, brand management and spend management.

We don't have enough ratings and reviews to provide an overall score.

TIBCO Reward (formerly TIBCO Engage) is a real-time customer loyalty and interaction management platform, from TIBCO.

We don't have enough ratings and reviews to provide an overall score.

Celebrus Technologies, a D4t4 Solutions company since January 2015, offers the Celebrus suite of big data analytics software for real-time customer interaction management.

We don't have enough ratings and reviews to provide an overall score.

NICE Systems headquartered in Israel offers NICE Desktop Analytics, a customer interaction management system dedicated to determining the next best action for engaging customers and automating customer service tasks.

We don't have enough ratings and reviews to provide an overall score.

Acoustic Personalization (formerly IBM Watson Real-Time Personalization) helps digital marketers improve customer experience and makes personalization easier by learning through each interaction and delivering the right content to each visitor in the context of their previous interactions with th...

We don't have enough ratings and reviews to provide an overall score.

OPINATOR aims to connect businesses with people. Its Personalized CX Management platform promises to enable you to generate and manage customer interactions in a new, smarter, and more engaging way over every digital channel. According to the vendor, key benefits are: - boost engagement in VoC, ...

We don't have enough ratings and reviews to provide an overall score.

[24]7 Messaging is an omnichannel real-time customer interaction management application, from [24]7.ai headquartered in San Jose, supporting intelligent AI driven predictive chat, messaging, and content across all digital channels.

We don't have enough ratings and reviews to provide an overall score.

Kitewheel headquartered in Boston offers customer journey orchestration software.