Real-Time Interaction Management12Real-Time Interaction Management (RTIM) Software leverages customer data combined with most recent customer behavior to generate personalized, 1:1 marketing messages and offers in real-time. Essential to this is a business rules engine, and decision analytics relying on big data.Adobe Campaign1https://media.trustradius.com/product-logos/5r/Hs/WLT1ZQW6D8MC.PNGPega Customer Engagement Suite2https://media.trustradius.com/product-logos/Dx/q9/K2JJ9IOC3633.JPEGMarketo Real-Time Personalization3https://media.trustradius.com/vendor-logos/92/4f/6TOFX846KFU2-180x180.JPEGSmartFocus4https://media.trustradius.com/vendor-logos/NJ/dq/LV7Z7N752Q29-180x180.JPEGTIBCO Reward5https://media.trustradius.com/vendor-logos/kf/kH/RMNIMTW93FUN-180x180.PNGIBM Interact6https://media.trustradius.com/vendor-logos/yf/sf/DNSXTG99HOK3-180x180.JPEGInfor Interaction Advisor7https://media.trustradius.com/vendor-logos/qg/yE/TTWOKM9V0PAB-180x180.JPEGTeradata Real-Time Interaction Manager8https://media.trustradius.com/vendor-logos/iI/9B/U8C6TECF7RP4-180x180.JPEGSAS Real-Time Decision Manager9https://media.trustradius.com/vendor-logos/1R/C2/78WM406O343V-180x180.JPEGCheetah Digital Marketing Suite (formerly Experian)10https://media.trustradius.com/vendor-logos/Ti/VF/PJCG0DP95J9B-180x180.JPEGIBM Watson Real-Time Personalization11https://media.trustradius.com/product-logos/Pt/rY/OLIXEKCC3KU8.JPEGEngageOne12https://media.trustradius.com/vendor-logos/vx/wc/BH72773BTBQP-180x180.PNGPortrait Interaction Optimizer13https://media.trustradius.com/vendor-logos/vx/wc/BH72773BTBQP-180x180.PNGCelebrus14https://media.trustradius.com/product-logos/8d/XU/OPZLS81B5FRU.JPEGRedPoint Customer Engagement Hub15https://media.trustradius.com/vendor-logos/1j/MA/V1OLB5TGFL7I-180x180.JPEGNICE Desktop Analytics16https://media.trustradius.com/vendor-logos/Pj/if/DA9TR3CME8QP-180x180.JPEGOPINATOR17https://media.trustradius.com/product-logos/fS/ia/612XF6KWQ80T.PNGinOut18https://media.trustradius.com/product-logos/M9/u0/RLOGZHAHIBNM.JPEGKibo Personalization19https://media.trustradius.com/vendor-logos/4p/HZ/X7BTBGHNCMFT-180x180.JPEG[24]7 Messaging20https://media.trustradius.com/vendor-logos/0H/sR/CGZ9W0NOFMIV-180x180.JPEG

Real-Time Interaction Management Software

Real-Time Interaction Management Products

Listings (1-20 of 20)

Adobe Campaign

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140 Ratings

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality like spend/financial management, workflow and asset management. It also has strong analytics capabilities. It also o...

6 Ratings

SmartFocus offers leading real-time interaction management software. Their messaging cloud marketing platform encompasses email, social, mobile and analytics capabilities. Founded in 1999 as EmailVision, SmartFocus has grown to serve customers across the globe; SmartFocus boasts over 2,500 custom...

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TIBCO Reward (formerly TIBCO Engage) is a real-time customer loyalty and interaction management platform, from TIBCO.

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IBM Interact (formerly Unica Interact) is IBM's real-time interaction management software.

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IBM Watson Real-Time Personalization helps digital marketers improve customer experience and makes personalization easier by learning through each interaction and delivering the right content to each visitor in the context of their previous interactions with the brand.Acquire More Contacts: Respo...

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Pitney Bowes offers EngageOne, a suite if real-time customer interaction management software.

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Celebrus Technologies, a D4t4 Solutions company since January 2015, offers the Celebrus suite of big data analytics software for real-time customer interaction management.

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NICE Systems headquartered in Israel offers NICE Desktop Analytics, a customer interaction management system dedicated to determining the next best action for engaging customers and automating customer service tasks.

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OPINATOR aims to connect businesses with people. Its Personalized CX Management platform promises to enable you to generate and manage customer interactions in a new, smarter, and more engaging way over every digital channel. According to the vendor, key benefits are: - boost engagement in VoC, ...

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A cloud based selfie attendance management with face detection and Geo tagging.

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Kibo Software offers Real-Time Interaction (RTI) and ecommerce personalization via Kibo Personalization, their application for engaging with retail customers and building a highly specific customer experience profile or CXP. Kibo boasts algorithmic learning which supports the creation of a unique...

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[24]7 Messaging is an omnichannel real-time customer interaction management application, from [24]7.ai headquartered in San Jose, supporting intelligent AI driven predictive chat, messaging, and content across all digital channels.