Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality like spend/financial management, workflow and asset management. It also has strong analytics capabilities. It also o...
HCL Unica (acquired by HCL Technologies from IBM in late 2018) is a suite of enterprise marketing management (EMM) software that include marketing automation with cross-channel campaign management, along with budgeting and forecasting, project workflow management, asset management, brand manageme...
Pega's Customer Engagement Suite includes: •Pega Marketing to engage customers with real-time one-to-one marketing on any channel•Pega Sales Automation to intelligently guide sales professionals and streamline the sales process using AI•Pega Customer Service to deliver end-to-end service across...
Marketo Real-Time Personalization (RTP) is a real-time interaction management option based on technology acquired with Insightera in December 2013 by Marketo.
SmartFocus offers leading real-time interaction management software. Their messaging cloud marketing platform encompasses email, social, mobile and analytics capabilities. Founded in 1999 as EmailVision, SmartFocus has grown to serve customers across the globe; SmartFocus boasts over 2,500 custom...
TIBCO Reward (formerly TIBCO Engage) is a real-time customer loyalty and interaction management platform, from TIBCO.
Infor Interaction Advisor is a real-time interaction management offering and part of Infor's Customer Experience Suite.
Analyzes all customer interactions to ensure the best offer for each individual customer is delivered in real time.
SAS Real-Time Decision Manager is real-time interaction management software.
The Cheetah Digital Marketing Suite (formerly the Experian Marketing Suite) centralizes marketing data and provides cross-channel campaign management as well as real-time offers, messaging, and engaging interactions.
Pitney Bowes offers EngageOne, a suite if real-time customer interaction management software.
Portrait Interaction Optimizer is a real-time customer interaction management option, part of the Portrait suite of software acquired and now supported by Pitney Bowes since 2010.
Celebrus Technologies, a D4t4 Solutions company since January 2015, offers the Celebrus suite of big data analytics software for real-time customer interaction management.
RedPoint Customer Engagement Hub is a real time interaction management (RTIM) software from RedPoint Global headquartered in Wellesley Hills, Massachusetts.
NICE Systems headquartered in Israel offers NICE Desktop Analytics, a customer interaction management system dedicated to determining the next best action for engaging customers and automating customer service tasks.
Acoustic Personalization (formerly IBM Watson Real-Time Personalization) helps digital marketers improve customer experience and makes personalization easier by learning through each interaction and delivering the right content to each visitor in the context of their previous interactions with th...
Kibo Software offers Real-Time Interaction (RTI) and ecommerce personalization via Kibo Personalization, their application for engaging with retail customers and building a highly specific customer experience profile or CXP. Kibo boasts algorithmic learning which supports the creation of a unique...
OPINATOR aims to connect businesses with people. Its Personalized CX Management platform promises to enable you to generate and manage customer interactions in a new, smarter, and more engaging way over every digital channel. According to the vendor, key benefits are: - boost engagement in VoC, ...
A cloud based selfie attendance management with face detection and Geo tagging.
[24]7 Messaging is an omnichannel real-time customer interaction management application, from [24]7.ai headquartered in San Jose, supporting intelligent AI driven predictive chat, messaging, and content across all digital channels.