Page 2 of 6 Pros and Cons of ActivTrak 2024

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Overview

What is ActivTrak?

ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.

Recent Reviews

It works great!

10 out of 10

April 01, 2024

Incentivized

we use ActivTrak to track our employee's working hours and evaluate their workload and productivity. When organization is getting …

A great product to help your team thrive!

10 out of 10

March 31, 2024

Incentivized

We are an Insurance Agency and have used ActivTrak to accomplish several things for our team. 1) To measure our team's workload. To make …

Reliable and Effective: Our Experience with ActivTrak

7 out of 10

March 31, 2024

Incentivized

We use ActivTrak as a way to see what percentage of our employees time is being spent doing productive vs unproductive activies (ie work …

ActivTrak = Reclaim some time.

9 out of 10

March 31, 2024

Incentivized

This is a great program to reclaim you and your organizations day.<br>It works well and allows visibility to be controlled of what you …

ActivTrak Review

10 out of 10

March 30, 2024

Incentivized

Activtrak is a tool we utilize for new hires as well as those on improvement plans/probation to help ensure they are efficiently and …

Exceptional Product

10 out of 10

March 29, 2024

Incentivized

We utilize ActivTrack as a way for our employees to understand how they are spending their time and give our department managers the …

Let us down when needed

5 out of 10

March 26, 2024

Incentivized

It is primarily used to track individuals working from home. Also to determine our rate of productivity vs down or dead time. A third but …

Does exactly what you want it to do, with many additional features.

10 out of 10

March 26, 2024

Incentivized

We use it to ensure that our employees working remotely are in fact being productive. We compare productivity when working remotely vs in …

No thrills platform gets basic job done

4 out of 10

March 26, 2024

We use ActivTrak software app to track remote team members at our company and their productivity on company computers. This enables us to …

ActivTrak Review

5 out of 10

March 26, 2024

Incentivized

In my organization, we use it as a time management tool to track our activity of our team members. I use it weekly to track my average …

Great solution for productivity tracking

10 out of 10

March 24, 2024

Incentivized

ActivTrak is a great platform, we use it to track agent productivity. It helps us classify programs and websites that are visited as …

ActivTrak's contribution to productivity analysis.

10 out of 10

March 14, 2024

Incentivized

We use ActivTrak to monitor employee's productivity and overall efficiencies.

ActivTrak is all you need

10 out of 10

March 09, 2024

Incentivized

ActivTrak has truly our business. As a manager, staying on top of everyone's tasks and productivity used to be a bit of a challenge but …

ActivTrak helps management follow productivity

8 out of 10

March 01, 2024

Incentivized

ActivTrak helps track worker productivity, especially when employees are working remotely

ActivTrak - Great tool to use

7 out of 10

February 29, 2024

Incentivized

ActivTrak helps us keep track of employees who may be remotely working and with newer employees who may still be in their probationary …

Read all reviews

How ActivTrak Differs From Its Competitors

We love that we can block access to websites. This has had a huge impact on employee time theft. The ability to pull metrics and show both employees and the owner where staff are spending their time has allowed us to be more flexible with staffing. We don't guess where employees are spending their …

Incentivized

Employee Productivity

We had a couple of employees that claimed they were too busy to help other staff with certain tasks. This claim has been asserted for years. When we implemented ActivTrak, we started to notice that a lot of time was spent on personal tasks (close to 3 hours a day for one employee). These were …

Incentivized

Employee Engagement

We do not have the package that gives us the metrics on burnout risk, etc. We have been able to use the analytics to decide who can handle accounts that might require more time spent on them.

Incentivized

Operational Efficiency

We can tell how often certain applications are used. In the past, we've invested in technology that we thought would really help our team and relied on feedback as to if it was being used. With ActivTrak, we can tell which users are actually using applications and how much they are using them. We …

Incentivized

Employee Productivity

Removed employees who were not performing but stealing from the company by clocking in and not working. This has given us the data to see that we did not need as many FTEs as previously required.

Incentivized

ActivTrak Favorite Features

Screenshots have helped us prove when people are doing things incorrectly or spending times on things they shouldn't be Alarms helped us know when people were playing games the moment they played them

Incentivized

Employee Productivity

We can see a percentage of time people are productive and unproductive, as well as which applications and website they have been using throughout a set period, be it a day, a week, a month, or a custom time frame.

We are able to produce reports detailing which members of staff may need additional …

Incentivized

Employee Engagement

We haven't really used the information provided to balance workloads.

Incentivized

Operational Efficiency

We've seen the way people use the various software provided and streamlined it so that menial and repetitive tasks are automated - Without the insights provided, it would be difficult to understand how people are processing data without asking them directly, which can somtimes be difficult with so …

Incentivized

Employee Productivity

ActivTrak helped us weed out bad employees that spend more time not trying to work than work. Helped us with workflow. Helped us with figuring out an employee's weaknesses and strengths. It helped us look at departments and see if we needed help in that department. It allowed us to really …

Incentivized

Employee Engagement

It has helped us identify burnout risk thru production decrease or job searching during work hours. It has helped us see which team memebers needed less work and which team members needed more work. It is extremely helpful with remote workers to make sure they are using their time efficiently.

Incentivized

Employee Productivity

Provides Leadership with insights to their teams; comparative analytics to set benchmarks and goals. Sorts behaviors to quickly identify high and low productivity efficiency.

Employee Engagement

Promptly identifies overutilized and underutilized staff, will significantly help our leadership conduct data driven conversations

ActivTrak Favorite Features

Multi Level drill down - from the top to the front line with all of the data; this paints a much more detailed picture of how employees are using their time and with what systems/applications. This helps identify issues and also training gaps. As employees are involved in the process, they can …

Employee Productivity

Without ActivTrak, you are blind to how employees are spending their time, especially if a remote employee. It should engage the employee and their manager/supervisor on a more frequent basis to discuss workload and productivity, along with any roadblocks needed to be addressed by both to improve …

Employee Engagement

It is used in tandem with other reporting that is pulled from in-house resources and technology.

Employee Productivity

We haven't used the productivity aspects very much. However, we have been able to see which software's being utilized more than others, and it helps with software utilization tracking.

Incentivized

Employee Engagement

We have not utilized it for this purpose at this time.

Incentivized

Operational Efficiency

We have been able to see the heavy hitter applications and who is utilizing them company-wide.

Incentivized

ActivTrak Favorite Features

Top users overview graphics answers many questions very quickly I have been able to answer questions from HR and managers very quickly and with confidence in the data.

Employee Productivity

ActivTrak has enabled us to have the tough conversations that are sometime needed with the confidence of knowing that our supporting data is valid. Previously the tools we were using to monitor productivity and work time did not consistently capture data and did not have methods for classifying …

Employee Engagement

We have been able to review and compare user activities while remote versus being in the office and make determinations on how effective our remote work policy is working.

Operational Efficiency

We have not spent much time analyzing our process workflows and resource utilization with the data that ActivTrak provides. This is definitely an area where we could gain more value from the system if we choose to do that in the future.

ActivTrak Favorite Features

Screenshot functionality Redaction (we handle a lot of personal customer information) Forecasting Performance monitoring

Incentivized

Employee Productivity

Without ActivTrak, we would not be able to easily track/monitor the performance of our remote workforce. Our employees are paid hourly, so having a way to track how much work they are actually doing while being paid has helped us tremendously. We have used the data provided by ActivTrak to make …

Incentivized

Employee Engagement

We have used ActivTrak to monitor overall employee productivity, including if employees are attempting to work outside of business hours. This has enabled us to combat burnout risk and see areas where employees may need additional training or guidance in one area or another. Being able to see all …

Incentivized

Operational Efficiency

We have not really used ActivTrak in this way, but have been able to make employment decisions based on data provided through ActivTrak. It has also allowed us to track our assets in a more meaningful way.

Incentivized

ActivTrak Favorite Features

The screenshots, they are very clear The graphs are cool and give good data The many different options of data you can get

Incentivized

Employee Productivity

It has helped us gain insight on how our employees are spending their time, sometimes on non important or not work related items, and we then figured out a plan with them to increase their productivity and taught them how to prioritize. We continued monitoring them and coaching them along the way …

Incentivized

Employee Engagement

It has given us hard data, actual facts that we were able to use to work on a plan of action to retain employees and have them maximize their time in the office every day.

Incentivized

Operational Efficiency

By giving us details about how our employees are spending their time, we were able to create a process and then track the process but also enforcing accountability in the team

Incentivized

Employee Productivity

Across teams, it gives a better idea of average productivity which has led to less and more productive meetings since we found people were losing too much time daily in meetings.

Incentivized

Employee Engagement

So far it's just supported the company decided to go virtual since we've found either no change or actually better productivity since going remote.

Incentivized

ActivTrak Favorite Features

Productivity tracking has been the most useful part of ActivTrak.

Incentivized

Employee Productivity

A lot of our employees are remote, so it is nice to check in on what they are doing day to day and ensure that they are being as productive as they can be.

Incentivized

ActivTrak Favorite Features

Ease of installation, 30 seconds and you are up and running per node - Making for agile application. High availability cloud-based interface without any on-site infrastructure required, multiple users can easily view and act on the data. Ongoing development of the platform. Not a stagnant product …

Incentivized

Employee Productivity

Especially with WFH, work patterns become especially identifiable and how this will "Mesh" within a team - AM/PM performance patterns are much easier to identify and blend within a overall team.

Users who (especially during WFH) tend to vary from the a particular workflow into their own bespoke …

Incentivized

Employee Engagement

The strong comparison tools and upfront analysis make workloads and activity between users in a team much more transparent and easier to identify on a dynamic basis, rather than when making the change is typically too late.

Incentivized

Operational Efficiency

By identifying divergence from company workflows we have been able to ensure a more standardized approach across the business despite widespread homeworking over the past 18 months.

Incentivized

ActivTrak Favorite Features

Self-define criteria for productive vs non-productive. it filters out the user activities that we need to know.

Incentivized

Employee Productivity

We all work from home now; it's challenging to know when and how long the employee spends on their job. ActivTrak helps to monitor and quantify the data (activities), so we can bring out the solution and ask employees to improve it.

Incentivized

Employee Engagement

The data is objective. Without data proof, it's hard to persuade users.

Incentivized

ActivTrak Favorite Features

I love the dashboard! It's the easiest and quickest peak at the data. This tool has helped in giving opportunities for HR to have leadership coaching with our managers.

Incentivized

Employee Productivity

ActivTrak has helped us determine who the focused and unfocused employees are to work with them to get them into a better balance of work-life. Many of our remote team have said they feel alone and like they are on an island. ActivTrak has given us another piece to address and stay connected with …

Incentivized

Employee Engagement

We plan to involve our leadership more interactively with the tool. At that point, managers will also have more to discuss with their employees.

Incentivized

Operational Efficiency

ActivTrak has allowed us to determine which employees are focused, unfocused, and over-focused. This has led us to opportunities for improvement and addressing work-life balance concerns.

Incentivized

ActivTrak Favorite Features

Working hours report - the main reason we wanted it Being able to drill down by user to see what they are doing if necessary Being able to give alias names to users Daily reporting function via email of the working hour report sent to HR

Incentivized

Employee Productivity

Being able to take a glance at productivity and if someones seem low, we can drill down and see what they were or were not doing to get a better perspective before taking action.

Incentivized

Employee Engagement

ActivTrak has helped us figure out what support staff was consistently busy and which ones were not. Then we made adjustments accordingly.

Incentivized

Operational Efficiency

I wouldn't say it has had a dramatic effect but it certainly has given us a better overall perspective.

Incentivized

Employee Productivity

Management has not let employees know we are monitoring them.

Incentivized

Employee Engagement

Right now, managers only look at their team productivity or individual productivity if they think there is an issue.

Incentivized

Employee Productivity

Notice low tracking individuals and have an understanding of the reason first (tool issues). Once cleared conversations have been had with those individuals and improvement seen. High-tracking individuals have been observed and taken care of so they do not burn out or otherwise get demotivated …

Incentivized

Employee Engagement

It clearly shows me which teams are averaging lower than optimally performing teams and get me clear visibility to focus on those teams first. Moreover, within the team, I get immediate access to their individual work track and start working with the lowest tracking individuals first. After …

Incentivized

Operational Efficiency

Team staffing plans, capacity planning, and load balancing are now very critically dependent on the ActivTrak data. So it is an integral part of our organization's work planning activities. Teams that are overloaded can have poor quality in work product so adding capacity there, and teams that are …

Incentivized

Employee Productivity

Personal Insights providing detailed productive hours vs non-productive hours helped coach team members utilize time effectively and see peek time for collaborations. Also, helped identify utilized team members to find suitable work within their capacity. Collaboration hours helped identify the …

Incentivized

Operational Efficiency

Would not use ActivTak as a benchmark for resource utilization or hiring needs as the data captured does not take many points into consideration. Would ask leads/managers at their capacity to use the numbers and come up with manual and more accurate metrics to support hiring needs. Moreover, …

Incentivized

ActivTrak Favorite Features

The weekly summary - so easy to view and use! I also love seeing the "productivity increases" each week and trying to beat my own score.

Incentivized

Employee Productivity

ActivTrak shows us where we may need support. For example, we can identify where we need more employees within a department. It has connected us with employees who weren't using their work-issued devices to complete work. It turned out the work-issued devices didn't work properly. This has allowed …

Incentivized

Employee Engagement

I think ActivTrak allows people within the organization who may have been nervous about hybrid or remote work to see that remote work can be productive and if it's not, how to address it appropriately.

Incentivized

Operational Efficiency

If we notice a department or an employee is overworked, we have addressed the situation by talking about more staff, support for the person or department.

Incentivized

ActivTrak Favorite Features

Productivity- you can see how employees are utilizing their time and where Work load balance- my favorite- you can see if employees are being over-utilized or close to burnout

Incentivized

Employee Productivity

The productivity in general. With remote working, companies worry about two things. Employees are not working or they are overworking. ActivTrak allows you to see exactly that

Incentivized

Employee Engagement

Data shows if an employee is being overutilized or working excessive hours. The nice thing is that you can see what times people are working. Is it within a normal working day or are employees working through lunch and dinner and overworking.

Incentivized

Operational Efficiency

We are still in the beginning stages of understanding how it will affect process flows. However, the data does show us how we are utilizing our time and in what programs for how long. We plan to see if there are process improvements we can make based on the data

Incentivized

Employee Productivity

ActivTrak has had a negative impact on productivity, as staff spend more time trying to beat the system and make it appear that they are productive when they are not

Employee Engagement

Workers are mindful of ActivTrak so they performed at a higher level. All the data is well organized like attendance, work schedule, and what have you.

Operational Efficiency

With ActivTrak I can manage my workforce remotely. People utilized their hours efficiently.

ActivTrak Favorite Features

Custom alerts to get notified when a user accessed a resource they were not allowed to use.

ActivTrak Favorite Features

ActivTrak is easy to download and install, this helps employees peace of mind. It eliminates the need to physically micromanage and frees up time for actual work We can use ActivTrak to cross-check the logged hours vs the worked hours.

Incentivized

Employee Productivity

ActivTrak is one of the few platforms available that allow us to prompt employees with popups when they do something wrong without actually making a note of it in their log. The idea is that rather than noting their mistake (or forbidden activity) but not educating them about what they did wrong, …

Incentivized

Operational Efficiency

Ensuring that employees are engaged during business hours. Verifying that employees are closely aligned to goals. Keeping track of what tools may be slowing productivity. Identifying employees that need training or mentoring.

Incentivized

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features

Automated data collection (135)
8.3
83%
Data analysis (134)
7.9
79%
Data management (124)
7.4
74%
Pre-built content (120)
7.4
74%

Reviewer Pros & Cons

View all pros & cons

total screen hours tracking

Verified User

Manager in Corporate

Textiles Company, 51-200 employees

Ability to block websites or activities that aren't appropriate for the workplace.
I would love if they had some ready to implement configurations based on industry.

Verified User

C-Level Executive in Corporate

Insurance Company, 1-10 employees

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Pricing

View all pricing

Free

$0.00

Cloud

user/month

Essentials

$10.00

Cloud

user/month billed annually

Professional

$17.00

Cloud

user/month billed annually

Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttps://activtrak.com/pricing/?utm_medi…

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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Product Demos

Economic Downturn: Driving Operational Efficiencies, Workforce Planning - ActivTrak

YouTube

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Features

Workforce Analytics

Workforce Analytics enables optimization of a firm's workforce though auditing of a series of key workforce metrics. Among the capabilities typical of workforce analytics products are the capability of determining a new employee's success, efficient use of human resources, identification of factors that affect job satisfaction, etc.

7.6

Avg 8.6

8.3
Automated data collection
(135) Ratings
Automated collection of key talent data.
7.9
Data analysis
(134) Ratings
Reports and dashboards presenting data with drill-down capabilities
7
Benchmarking
(95) Ratings
Built-in industry data allowing firms to benchmark their HR performance and compare to peer organizations
7.4
Pre-built content
(120) Ratings
Pre-built HR metrics and analytics available in product, including reports and reporting dashboards.
7.4
Data management
(124) Ratings
Built-in data management capabilities
7.5
Self-service insights
(117) Ratings
Ability of non-analyst users to glean insights

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Product Details

What is ActivTrak?

ActivTrak’s workforce analytics help hybrid workplaces boost productivity and maximize results. The company’s scalable, cloud-native SaaS solution gives users visibility into people, processes and technology that mitigate risk and uncertainty. This includes ensuring workforce activity adheres to policies and expectations; improving team productivity and performance; and effectively allocating workforce investments. The solution boasts privacy-first analytics that exclude employees’ personal identifiable information and non-business activity from reporting. Based in Austin, Texas, ActivTrak is led by a team of software industry veterans.

ActivTrak Features

Show Unsupported Features

Workforce Analytics Features

Supported: Automated data collection
Supported: Data analysis
Supported: Benchmarking
Supported: Pre-built content
Supported: Data management
Supported: Self-service insights

ActivTrak Screenshots

Screenshot of Virtual Productivity Coach

ActivTrak Integrations

ActivTrak Competitors

ActivTrak Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	No
Security	Read ActivTrak's Security Report on Whistic Security Network™

ActivTrak Downloadables

2024 State of the Workplace: Emerging Technology & Employee Engagement Trends

Frequently Asked Questions

ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.

Teramind, Hubstaff, and Time Doctor are common alternatives for ActivTrak.

Reviewers rate Automated data collection highest, with a score of 8.3.

The most common users of ActivTrak are from Mid-sized Companies (51-1,000 employees).

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Comparisons

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Reviews and Ratings

(203)

Attribute Ratings

Reviews

(26-50 of 142)

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March 16, 2023

Best software for monitoring Employee's producity

Verified User

Director in Corporate

Information Technology & Services Company, 201-500 employees

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Screenshots
Application Usage
Reports

keystroke logging
Email Alerts

March 15, 2023

ActivTrak offers peace of mind!

Verified User

General Manager in Customer Service

Insurance Company, 1-10 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons

Segmenting different user groups
Track time spent in different productivity categories
Blocking Websites

Classification of subpages for domains
Reclassifying websites/applications

March 15, 2023

Active Trak - A Privacy Officer's best tool

Donald Szewczyk

Privacy Officer / Dir. of I.S.

PHCA Administration, LLC (Health, Wellness and Fitness, 201-500 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons

Monitors working hours
Monitors websites access and idle time
Give detailed information on what employees are doing on company devices

I would like to see recorded key strokes.

March 15, 2023

Decent productivity monitoring tool

Thomas Ralph

IT Support Engineer

Skinners Sheds Ltd (Retail, 51-200 employees)

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons

Productivity tracking
Screenshots of usage
Custom triggers/alarms

Could update faster - Sometimes it takes 5 minutes or so for screenshots to become available

March 14, 2023

Great product and service

Joshua Long

IT director

Senior Marketing Specialists (Insurance, 51-200 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons

User management.
User productivity.
Potential security issues.
Department breakdown.
Screen Shots.
Integration with Tableau.
Auto classification.
Great Support.

Issues with Macs/Apple.
Minor bugs and fixes.
More reports.
More tools.

December 31, 2022

Insight not Oversight

Verified User

Manager in Information Technology

Hospital & Health Care Company, 1001-5000 employees

Score 9 out of 10

Vetted Review

Verified User

Pros and Cons

Data Visualization
AI
Comparative Analytics

Pricing
Shift Customization without need to create new Groups
iOS Devices

December 28, 2022

ActivTrak is Worth the Time and Effort To Improve Productivity and Accountability

Doug Helvig

SVP

OneTrust Home Loans (Financial Services, 201-500 employees)

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Offers substantial detail to establish layers of analysis
Ability to adjust based on business needs - authorized vs unauthorized sites
Good level of accuracy

More frequent user training/update calls/meetings

December 28, 2022

ActivTrak - Easy to use tracking software.

Verified User

Manager in Information Technology

Civil Engineering Company, 51-200 employees

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons

Easy to Use,
Good data,
Backup of information.

Management of licenses.
Exporting history.

December 28, 2022

ActivTrak Lives Up to it's Name

Verified User

Director in Information Technology

Machinery Company, 201-500 employees

Score 10 out of 10

Vetted Review

Verified User

Pros and Cons

Excellent quick view of productivity ratio
Clear visualization of types of activities over a time time period
Very granular detailed information showing all activities without gaps

Would like to have the ability to create custom reports
Would like to see more built in reports

December 20, 2022

Next Level Employee Management

Verified User

Administrative Assistant in Corporate

Real Estate Company, 11-50 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons

Productivity Tracking
Burnout Risk Forecasting
Team Pulse
Performance Monitoring

Easier ways to get data to share with stakeholders
Easier ways to integrate scheduling programs with software to ensure remote employees are working during scheduled times
Implement a way to remotely shut down a computer entirely

December 20, 2022

Our Experience

Verified User

Director in Human Resources

Real Estate Company, 11-50 employees

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons

Screenshots of sites visited
Easy to install
Conspicuous, employees don’t know it’s on

It’s a lot of steps to get to viewing all the users history
Reports aren’t very complex
The main page can be confusing and takes time to get used to

December 15, 2022

ActivTrak - Solid product

Verified User

Director in Information Technology

Marketing & Advertising Company, 201-500 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons

Detailed user activity logs
Alarms & Alerts
Handling exceptions and exclusions

Emailed reports depend on Google Data Studio
Lack of customized reporting in general although the builtin reporting isn't bad
The collector agent installed on clients is quirky

December 06, 2022

Activtrak for remote employees.

Verified User

Employee in Corporate

Banking Company, 1001-5000 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons

Track employees.
Reporting
Easy to use
Create employee tracking schedules

Remote desktop tracking without having to register another user.
Installation ease
Remote desktop tracking

November 11, 2022

Great Reliable Cloud Based Feature Packed Product

Verified User

Director in Information Technology

Insurance Company, 51-200 employees

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons

Trend analysis
Data collection and presentation within a user friendly interface.
Ease of installation/ removal.
Data exporting / reporting.
High availability of service.

Remote installation within a domain environment is not consistently successful requiring physical installation in some instances. Best practice in terms of group policy to support remote installation would be beneficial.
Web activity can be challenging to drill down in terms of reporting via activity log, a more Power BI-like interface to drill down from top-level domains to individual pages and back again, for example, would be more intuitive and time-saving.
Email alerts when user count exceeds the license numbers.

October 20, 2022

Good tool for monitoring.

Andy Tsai

Assistant IT Director

Inteplast Group Corporation (Plastics, 10,001+ employees)

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons

Track user activities.
Define criteria for effective vs not effective.
Customize summary report function.

Be able to see live activity of users.

July 21, 2022

Amazing ActivTrak!

Verified User

Professional in Human Resources

Health, Wellness and Fitness Company, 501-1000 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons

Intuitive user interface
Reporting features
Deployment

Mac deployment

June 30, 2022

Simple to setup and simple to use

Jeff McShane

CITO (Chief Information Technology Officer)

Obermayer (Legal Services, 201-500 employees)

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons

Ease of use
Various live reports
Good support team

Random issues have happened
Sometimes lack of communication regarding random issues
Cumbersome classification feature

April 16, 2022

Overall, we like the features. They keep making changes and improvements that are helpful.

Verified User

Administrator in Finance and Accounting

Civil Engineering Company, 51-200 employees

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons

Looks at work hours
Looks at productive hours
Gives overview of where time is being spent

Nothing at this time

March 28, 2022

Excellent activity tracking of organizations

Verified User

Executive in Engineering

Electrical & Electronic Manufacturing Company, 5001-10,000 employees

Score 7 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons

Compute platform usage based productivity metrics
Summarized reports and insights

Does not track attending Teams meetings on the compute platforms
does not track teams watching training videos
does not track teams watching informational videos
does not work on platforms like mobile devices (tablets/phones)

March 24, 2022

ActivTrak - A monitoring tool with scope to be built into a future coaching product

Verified User

Team Lead in Research & Development

Computer Software Company, 5001-10,000 employees

Score 5 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons

Provides details on focused hours vs multitasking hours within productive hours
Good enough coaching points for underutilized team members, though high level
Provides active dashboard capturing current status of team members
Provides the ability to schedule Personal Insights which provides an opportunity to improve on utilizing time effectively.

With teams working across time zones, provide customization to select the time zone for a team member under a manager. Though a time zone filter is provided for tiles, appears refresh would not change metrics. Also does not show all standard time zones.
Should provide customization opportunities as in how many workdays should be counted per time period, like integration with tools like workday or ADP is being missed to capture leaves.
An hour worked on the weekend is messing up averages as it's counted for work, provide the option to add hours vs ignore hours on weekends without counting a day.
Provide customization in terms of selecting visuals per manager vs providing standard visuals.
AI/ML utilization to provide detailed insights focusing on helping individuals improve is the topmost requirement for a product such as ActivTrak to dominate the market.