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Adobe Workfront

Adobe Workfront

Overview

What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management…

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Recent Reviews

A Lions share of work

8 out of 10
November 10, 2021
Our whole organization uses [Adobe] Workfront for project management. It's the main communication and procedural tool that we use to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (302)
    7.5
    75%
  • Resource Management (274)
    6.7
    67%
  • Document Management (275)
    6.6
    66%
  • Team Collaboration (292)
    6.0
    60%

Reviewer Pros & Cons

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Pricing

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What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation,…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttp://www.workfront.com/pricing/?o=701…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

What is Microsoft Project?

Microsoft Project is a project management software. It provides core PM functionality, including agile workflow support and resource management. Project can be deployed in the cloud or on-premise.

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Product Demos

Adobe Workfront Optimization: Content Creation Processes Can Be Messy; Clean Them Up

YouTube

The Grand Journey: Driving Content Management, Workflow, & UX - Adobe Summit 2022

YouTube

Blog Bonus: Demo of Task Prioritization in Adobe Workfront

YouTube

Blog Bonus: Creative Brief Intake Issues and Adobe Workfront as a Solution (Demo)

YouTube

No-Code Document Automation with Workfront (Paper Clips)

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

6.5
Avg 7.5

Professional Services Automation

Features that support professional services organizations

5.4
Avg 7.4
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Product Details

What is Adobe Workfront?

Workfront is a web-based project-management tool acquired and now supported by Adobe since late 2020. It was designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms. Editing and updating issues from the project view is styled to work somewhat similarly to a social networking site, bringing team members together in one central location. From the project view screen, issues, documents, and other elements of the project are placed along a tab bar so that they may be addressed with one click directly from the hub.

The platform's Capacity Planner allows a manager to move resources to where they are needed, and has some automation features (e.g. the Set Best Fit option, which attempts to allocate resources optimally within given constraints). Agile project management is supported with features like Gantt charts, an easily viewable and manipulable backlog, and storyboarding. Team members can be managed with the aid of quantitative metrics that show where work would be best allocated.

A free trial is available, after which Workfront comes in four pricing options. The lowest tier is Collaboration for small groups, followed by Work which adds mobile accessibility and time sheets, then Plan which adds additional analytic, planning, and reporting features. Finally, Enterprise Plus offers the highest configurability as well as support and data security.

Adobe Workfront Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Invoicing
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Additional Features

  • Supported: Reports & Dashboards - Build custom reports and dashboards to track, document, analyze, and share your progress
  • Supported: Calendars - Stay organized and on time with customizable, visual work calendars
  • Supported: Notifications - Keep everyone in the know of what's happening and what's still required
  • Supported: Recognition - Motivate team members with real-time feedback and endorsements
  • Supported: Digital Proofing - Keep work moving forward with proofing and reviews in one place
  • Supported: Digital Asset Management - Store, manage and distribute final files and completed digital assets in one central location
  • Supported: Customization - Configure Workfront to suit your needs, processes, and environment

Adobe Workfront Screenshots

Screenshot of Agile StoryboardScreenshot of Assignment RecommendationsScreenshot of Custom DashboardsScreenshot of Gantt PortfolioScreenshot of My Work QueueScreenshot of PM Portfolio Milestones

Adobe Workfront Videos

Workfront + Adobe for Marketing
In this video, TrustRadius goes over some of the best project management software out there - including Adobe Workfront.

Adobe Workfront Integrations

Adobe Workfront Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesSeveral
Supported LanguagesSeveral

Frequently Asked Questions

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.

Kantata PS Cloud, Project Insight, and Zoho Projects are common alternatives for Adobe Workfront.

Reviewers rate Task Management highest, with a score of 7.5.

The most common users of Adobe Workfront are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(629)

Attribute Ratings

Reviews

(51-75 of 354)
Companies can't remove reviews or game the system. Here's why
Joshua Melder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I work within a beta-test team for my organization that experiments with several project management tools. We are currently in the midst of implementing Workfront throughout many of the admin areas within the company. While many project management tools specialize in different things, the goal of our company has been to consolidate and streamline our project management options. Therefore, Workfront has become an important tool/project for our company. Workfront is extremely expansive and can be built in order to achieve a wide variety of specific tasks. Moreover, Workfront enables transparency and allows teams to more clearly communicate workflows and responsibilities.
  • Time management resources are incredibly efficient: One can utilize the platform to give realistic work goals and objectives.
  • Data Management: Workfront enables users to view custom reports, manage projects costs, and much more.
  • Project planning is extremely in depth: One can set and visualize projects in a variety of ways.
  • Workfront is not the most user-intuitive platform for all. There will need to be significant training periods for end-users.
  • The User Interface can be more confusing when compared to like-options in the market.
  • It is a large and expansive program - therefore, executive updates are somewhat difficult within the platform.
Workfront seems to be incredibly useful for individuals who manage multiple implementation/project management opportunities. Due to the required upfront training, there can be a lot of development costs associated with transitioning a large user base over to this platform. I view Workfront as a tool that enables a small number of power-users the ability to manage their projects with the utmost detail. I do not see Workfront as a necessary tool for those with only a handful of projects on their plate. This is a project management tool for those who need extremely detailed timelines.
Aileen Taylor | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workfront is used by our entire marketing department including our Europe, Japan and China locations. We use the ProofHQ and Project Managment systems to manage all aspects of our processes.
  • Project template management
  • Proofing integrated with projects
  • Ease of adoption
  • Allows different teams to use waterfall, Kanban and Scrum at the same time
  • The UX/UI needs more attention. There are many buttons programmed into the system that do not mean what they say or are confusing to the user.
  • Workfront is often called "WorkAround" by users because that is what is often offered as a solution for UX/UI issues. For example the "Work On It" button is not reportable and does not actually change the status of the task to "In Progress" as users would expect.
  • Form fields lack a way to label them to identify which group that field is for that is hidden from the end users. Workfronts suggested "WorkAround" is to label the fields with "HQ" or "EU" to identify the owner of the fields these codes actually show to the users i.e. "HQ Date Email Is Due". Once again poor UI/UX.
Workfront is good for groups who need integrated proofing and communication system with project management. Workfront is good for groups who what an easy to use interface and who manage many projects at once.

It is not good for groups who just need to manage a limited number of projects.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In my company, we use Workfront to monitor and control product development projects from start to finish.
  • Workfront helps to promote transparency in regards to project status.
  • Workfront allows users to improve communication by utilizing the platform to ask questions, concerns while eliminating the use of emails.
  • Workfront keeps centralized and accessible all critical information in regards to a project. i.e. Project risks, issues, budgeting, etc.
  • Workfront should take into consideration the intuition of individuals. Some commands commonly used are not applicable within the Workfront platform. i.e. ctrl+F to locate words within a project plan.
  • Workfront should consider if it hasn't, the integration of Agile.
Workfront is well suited to manage any kind of project, from product development to process improvement. Large and small scale projects.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We're using Workfront with one of our clients. In our case, we manage marketing campaign production within the tool and it involves multiple business areas like creative, copywriting, coding, and operations. Being a project management professional, it is easy to manage work via Workfront and make sure things are getting done on time and to the fullest. The tool allows for easy communication as well as makes it clear who is responsible for what.
  • Task management: makes it easy to assign tasks and keep all the communication in one place.
  • Schedule and timeline management: it is clear when things should be delivered, what is blocking them, and what the priorities are.
  • Asset management: it is easy to collaborate on creative assets, store them, and share across teams.
  • Notification management is not flexible enough and sometimes you don't get notified of certain actions.
  • Comments do not support attachments so you have to provide links to digital assets.
  • Certain areas of the interface mimic each other very closely so it is easy to get confused and post/upload something to a wrong page.
Workfront is a very good project management tool for one-off or recurring projects like digital production. It allows for easy communication across teams and keeps tasks organized. It is also easy to manage roles and responsibilities as well as identify potential project risks and impact on the timeline. The tool is more of a solid enterprise solution and may not suit small companies mostly due to its cost.
Kyle Carpenter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Workfront is being used by our entire agency. It allows for seamless campaign management from conception, to creative, to operations, and even media. We also use it for the timesheet as it allows us to log time against specific jobs, tasks, and issues. We also use it with our client to upload proofs. This makes managing feedback from the client and sending it to our team a breeze.
  • Task Management. It allows you to set due dates and keep track of how far along that task is complete.
  • Timesheet. This makes it extremely easy to bill the client. They can see a breakdown of who worked on what project and for how long.
  • ProofHQ. Uploading creative is amazing on here. You can even upload animated HTML banners that can be viewed easily without outside programs.
  • Some custom forms can be a challenge to create. Going to the LEAP conference put on by Workfront helped greatly, but still has some challenges.
  • Updates section. Wish there was a way to upload images or documents on updates without uploading under the documents tab.
It is extremely helpful for creative and media projects. You can set deadlines, assign employees designated tasks, and view creative all in one application. It is less appropriate if trying to send large communications via updates.
Jerry van Dalen Jr. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organization sells software and services to install that software as well as general consulting services. We use Workfront to manage the implementation projects and consulting projects from a time and materials perspective. Each consultant is assigned to projects and they log their hours day by day into the corresponding projects. Our AR department then bills customers based on the hour logs.
  • Project management by status and progress tracking.
  • Helps consultants stay on track with their time keeping because AR is constantly reminding them to fill in the time sheets.
  • Can produce reports to submit to customer when they ask for a breakdown of how hours were used.
  • Creation of tasks, responsibilities, projects can be a little cumbersome from an admin perspective.
  • Time entries need to be constantly saved. If you forget, all your entries are erased. Would be nice to have an "auto-save" feature.
  • "Documents" features are weak. Not sure if it can integrate with share-point and other collaboration tools.
This tool is best suited for keeping track of time-sensitive projects. It is very useful for the AR group that uses these entries to create invoices. For broader collaboration functions, the tool can be a bit lacking. All in all, it works very well for how our team uses it and we have used it for many years. No signs of switching and no reason to.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Workfront to manage our Graphics Team requests for product related materials. It provides easy access, approvals, status, and copies of the final product. It integrates seamlessly with email and provides instant alerts to status changes. Definitely helps keep projects on track for us. The user base for us has been increasing as teams grow.
  • Real-time updates without reaching out to the person responsible for the task. Helps keep them on track without interruption.
  • Great for uploading and downloading documents for quick review.
  • Helps manage and prioritize large amounts of requests.
  • Could manage files a little better
  • Easier dashboard
  • Project tracking
For me, tracking graphics requests is the only task I use it for. It works well, shows me where the project is, with whom, and the project status. I like that it offers a log of interaction between the requester, group manager, responsible party, and others involved. I like that it handles start to finish and keeps all markups, requests, reference materials, and final drafts in the same place.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Workfront is currently used mainly by our Marketing department as well as by some of the departments in IT. It helps to organize and track projects and tasks as they relate to Marketing and IT deliverables.
  • Workfront is very good at organizing tasks and setting a hierarchy in which dependencies can be shown.
  • Very collaborative and allows cross-functional teams to work together.
  • Highly customized options allow for tailoring the application to our organization's needs.
  • Notifications can use a lot of work, mainly due to the fact that e-mail notifications are not sent out to assigned groups, but only when individuals are assigned to the tasks.
  • Reporting can be a little bit clunky, it may benefit from an easier to use UI.
  • Once a task is completed, it is hard to relocate that task again for reference. Better history logging and reporting would be beneficial.
Workfront is great for managing tasks which span across multiple cross-functional teams and allows for great document management and some version control. When used in a marketing setting in which creative development tasks are assigned, it easily allows one to upload mock-ups and final assets for approval and to be shifted to the next stage.
Score 9 out of 10
Vetted Review
Verified User
We are a marketing department within a software company. We use Workfront to manage all projects. It allows us to manage resources, timelines, tasks and report on volume of work moving through the department. It is a great way to capture updates and files in one place and provides transparency to everyone on the project.
  • Capturing project updates. All dialogue can be housed in Workfront, eliminating the need to hunt through emails. Workfront offers flexibility in managing updates with integrations such as Slack. Users like to customize the inflow of messages in different ways yet the data stays within the system.
  • Reporting. After you use Workfront long enough to build a database - the reporting functionality is very helpful for presentations. Everything from time spent and volume of work to adding resources.
  • Proofing Tool. Being able to share proofs with multiple users with them seeing each others' comments saves a lot of time. And the changes are captured all in one place. No more laser proofs!
  • I'd like an easy way to create a custom calendar for my team. Workfront is helping me build a solution but I imagine this is something other users would also like. That being said, Workfront does provide a way to submit ideas for future releases, which is great.
  • Some of the training materials (in the extensive training library) are out of date. With updates happening a few times a year, it is important to remove information that is no longer accurate.
  • Leap - invite prospects to your great conference!
Workfront is a great tool for marketing, customer success, and (internal or stand alone) agencies. I haven't used it in other situations but it would work well for any company that has to manage projects, especially across remote teams. It is flexible enough to work with small and large projects, and any size company.
February 20, 2019

Happy with Workfront

Amy Sternin | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Flexibility of creating user fields
  • Ease of creating and using views
  • Ease of creating and using groupings
  • Dashboards could be more robust
  • One page status/executive type format
Portfolio management is good. Working with vendors/others that use Microsoft project is not. Also difficult when developers use other systems for tasks and time reporting. People do not want to duplicate efforts, and that makes team members resistant to using the system for updates on what they are doing.
Brian Mauger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We currently have 2 instances at Bloomberg: Marketing and Media. I represent Marketing. We predominantly on-boarded Workfront for our internal creative studio, but we are working to move the rest of Marketing on when the budget allows. It would effectively double our license count so its a bit cost prohibitive at this early stage in our Workfront relationship (we launched in July 2017).
  • Reporting is amazingly flexible and robust
  • The administration is easy, and if I can't figure it out for my users, the Help team can and does it quickly.
  • It has given us a transparency to all levels of work that was previously unheard of
  • I'd like a better organization of reports and dashboards. We have way too many reports right now, which is our own issue, but... finding the right one is a challenge.
  • I'd like to better understand the new Homepage, but I'm hoping its much more customizable
I think there is a stigma that you cannot force a process on creativity. But the reality is it can enable it. I'd like to know we have a partner in Workfront that is not purely tool based, but help us prove the value proposed to users and stakeholders... help us convince them that following basic procedures is valuable to them and the bigger picture.
May 02, 2018

Workfront Review

Caitlin Wilson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Many departments utilize Workfront at Prudential, but not the entire enterprise. It addresses the problems of tracking and reporting out on work being done within our Communications team.
  • It plans for the future and provides insight into projects that are completed regularly.
  • It keeps daily tasks in front of the users.
  • It allows for document upload and approvals.
  • Custom forms should be more easily accessible and on the front of the project visibility
  • PTO calendar
Well suited for larger teams in multiple locations.
Michael Gonzales | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • tracking work flow
  • keeps all work in one location
  • time management
  • notifications
  • needs improvement with integration
  • roll back sandbox data
I think that Workfront is beneficial for projects. I don't think that it would serve as a good help desk tool.
Bill Dunk, PMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Manage Project workflow
  • Does task approvals
  • provides a single view of all projects
  • Reporting
  • Would like to see the ability to move test results from the Sandbox to Production
It does a great job of providing a view of all project info in a single place.
Cory Tilson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • I like the intuitiveness and ease of use with the system. It's easy to train new team members and show them around the system. It makes my job easier on a daily basis for sure.
  • Ability to customize reports and dashboards
  • Ability to set dashboards to be emailed out at regular intervals to team
  • I don't like that when there is something broken or not working in the system, it takes longer than I feel it should to get fixed.
  • Reports are sometimes hard to build because the system is so large.
We get a system that keeps everyone organized and up to date on the hundreds of projects we have in progress on a daily basis. That's what Workfront is best suited for.

I honestly cannot think of any scenarios where it's less appropriate in my company and organization. It fits our needs perfectly.
Score 10 out of 10
Vetted Review
Verified User
  • Digital proofing
  • Reporting and Dashboards
  • Ability to standardize project intake and project plan templates
  • SO many features, it can be overwhelming to train users
We are the in-house creative services team, so Workfront's approval workflows and digital proofing tool were incredibly appealing.

In the beginning, it's a little overwhelming... so user adoption is tough.
Karen Adams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Ability to decide what kind and how many notifications to receive.
  • Being able to create a multitude of reports (e.g. intake, tasks, how many requests and by who).
  • Online training (Ascent) and resources to answer most questions.
  • Local communities (go Mid-Atlantic user group!) which offer an opportunity to collaborate with other system admins, workers and users.
  • Support has been very good. If we don't get a good resolution via email, we can either Skype or have a conversation. Usually resolve issues within 48 hours. IF it needs to be escalated, our customer rep is always on it.
  • LEAP!
  • Would be helpful to be able to respond to an email from someone, generated in Workfront, and have it captured on the project.
  • See all updates regardless of where they are (e.g. project, task, proof) show up in the update feed.
We are in in-house MarCom group (Creative, Video, Web, Comms, Advertising, Image Center). Workfront has helped streamline our project intake by making it manageable.
May 02, 2018

Workfront roars!

Score 10 out of 10
Vetted Review
Verified User
  • Workfront provides a transparency for us that was lacking. All team members used to work in silos. Now we can all see what each is doing and we know what the workload is for the team.
  • Workfront proofing has changed things for us - we no longer have to search through emails for feedback, nor is there any question as to what the reviewer wants changed.
  • We wanted better proofing capabilities - the ability to proof several documents at once, automated workflow approvals. That is here!
Workfront is well-suited to just about any project. It's customizable for all departments and offers numerous integration with software you may already be using.
Monique Evans | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
WorkFront is slowing taking over all of the teams within the company. It started with just the marketing teams and slowly migrating to many other facets. As we add more people into the same system, we are able to get more visibility to what's coming as well as a better understanding of the company as a whole. Many teams are silo'd and this program breaks those barriers.
  • WorkFront has a great support staff that is always there to be a sounding board or provide best practices.
  • Workfront is great with managing projects and creating robust reports. We are able to track 4k+ projects a year with the system and not spend hours a week making reports. You set it and forget it. They can even be scheduled to email out to those who need them.
  • Workfront manages all of the tasks necessary to complete a project and can house the approvals and back and forth conversations. With one link you can see the entire life of the project.
  • The calendar feature is very difficult to create and understand. It may work better for some but I haven't been able to figure that out
  • WorkFront is so robust that you can dive too deep to fast and end up "breaking" the system for others. Be sure to limit access levels BEFORE you add people to the system.
  • Document approvals (without the ProofHQ add-on) are sometimes difficult to mange
Workfront is great at taking all the crazy information that you get from multiple sources and putting it into one digestable form. However you need to have a strong understanding of your team and workflows before you being implementation. If not you will end up making a tool that no one wants to use or understands.
May 01, 2018

Workfront Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Dependency management
  • Built-in reporting
  • Mobile application
  • Reflect large organisations and complex business processes
  • Performance
  • Reporting on historical values
Workfront might be too big for simple project management of unrelated projects with a low number of stakeholders.
Kathy Rhoads, PMP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Tracking project baselines.
  • Project and executive level reporting including dashboards.
  • Providing a centralized 1 version of the truth for projects and portfolios.
  • Resource management and forecasting are areas that are currently being improved. I look forward to working with the newer versions.
Workfront is well suited to an organization that needs a Project and Portfolio Office where data sharing and executive level communication is key. As an organization, you need to have a vision of where you want to go . . . Workfront has many options that can support a variety of approaches.
Score 10 out of 10
Vetted Review
Verified User
  • Allows for a high level of customization. This lets me make Workfront what I need it to be for my company.
  • Clean and easy to use interface. Obvious...
  • Highly customizable notification system and resource management tools. I can get all the notifications that I need, when I need them, where I need them.
  • Integrated proofing tool with automated review and approval workflows. Revolutionizes how we handle proofing and approvals.
  • Customer support could be stronger. Had an issue and the rep was very kind and respectful, but I ultimately had to find the solution to my problem myself. I think that this is getting better, however.
In the creative realm, it is extremely well-suited. I can't really speak to other departments or teams, but based on the level of customization, I have no doubt that Workfront would be MORE THAN sufficient. The ability to scale the system up as our company scales is one of the best things for our organization.
Elizabeth T. Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We implemented Workfront across our Marketing & Communications department and were solving for a lack of a project management tool. We are also planning on potentially rolling out their collaboration capabilities across our healthcare organization from a requestor standpoint. Workfront has been great so far and they continue to implement new features and revisit and improve existing ones.
  • Corrals all the work in a central place.
  • Update feeds allow for a real time communication tool, keeping you apprised of the most current project updates.
  • Their support team is fantastic!
  • I was receiving too many email notifications but they realized that this was a common issue and were quick to resolve it.
Workfront works well for our healthcare system marketing & communications department.
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