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RUN Powered by ADP®

RUN Powered by ADP®

Overview

What is RUN Powered by ADP®?

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

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Recent Reviews

Run ADP Run!

9 out of 10
November 30, 2023
Incentivized
I currently support my clients and assist them with reporting and running payroll. RUN by ADP ability to provide 24 hour support and the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Direct deposit files (192)
    9.5
    95%
  • Pay calculation (200)
    9.4
    94%
  • Salary revision and increment management (148)
    9.3
    93%
  • Off-cycle/On-Demand payment (130)
    8.8
    88%

Reviewer Pros & Cons

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Pricing

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What is RUN Powered by ADP®?

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.adp.com/semlps/0001/payroll…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Oracle Fusion Cloud HCM?

Oracle Fusion Cloud HCM, or Oracle Taleo, is a cloud HCM solution with Talent Management solutions. Its talent management solution includes Recruiting, Onboarding, Learning, Career Development, Opportunity Marketplace, Performance Management, Compensation, Succession Planning, etc.

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Product Demos

Run Demo

www.adp.com
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.3
Avg 8.3
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Product Details

What is RUN Powered by ADP®?

A payroll and HR solution

For small business owners, RUN Powered by ADP is presented as a trusted payroll and HR platform that can help stay ahead and free up the user to focus on driving the business forward.

The vendor describes the solution as:

Faster:
  • Payroll in a flash: RUN can automatically process payroll .
  • Intelligent search: A smart search tool with auto suggestions instantly connects the user to popular resources, favorite reports, and frequent tasks.

Smarter:
  • Payroll with confidence: RUN learns the user's payroll, reviews data and flags potential errors before they happen.
  • Simplified payroll taxes: RUN calculates, deducts and files payroll taxes automatically, and delivers proactive alerts to help users stay compliant.

Easier:
  • Personalized dashboard: One view tailored just for the user. Review payroll history, priority to-dos and next payroll.
  • Step-by-step guidance: Relevant tips and support for payroll and HR tasks are served up along the way.

RUN presents options to use it for basic payroll to a full suite of HR tools and services.

ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2021 ADP, Inc. All rights reserved.

RUN Powered by ADP® Features

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents

RUN Powered by ADP® Video

RUN Powered by ADP® – Small Business Payroll & HR

RUN Powered by ADP® Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

Paychex Flex, Intuit Online Payroll (discontinued), and Gusto are common alternatives for RUN Powered by ADP®.

Reviewers rate Direct deposit files highest, with a score of 9.5.

The most common users of RUN Powered by ADP® are from Small Businesses (1-50 employees).

RUN Powered by ADP® Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)100%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(569)

Attribute Ratings

Reviews

(51-75 of 274)
Companies can't remove reviews or game the system. Here's why
February 28, 2023

Easy to Use

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use RUN Powered by ADP occasionally throughout the year for special/off cycle commission payments. RUN Powered by ADP is very easy and efficient to use. I also use it for end of year reporting for the owners.
  • Ease of use
  • You can set payroll to run automatically at the frequency needed by your company
  • Payroll taxes are automatically calculated and filed/paid
  • I don't have any recommendations at this time.
Regardless of the size of your company, RUN Powered by ADP is easy and brings ease of mind that your payroll needs are well taken care of.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use RUN Powered by ADP for all my payroll, including Workers' Compensation insurance and our SIMPLE IRA plan.
  • Payroll tax compliance
  • Year end reporting
  • Onboarding and termination of employees
  • More clarity around registration in other states
I find RUN Powered by ADP easy to use for my small payroll.
Score 10 out of 10
Vetted Review
Verified User
RUN Powered by ADP has been a God Send for my payroll processing and guidance on HR issues. As opposed to other payroll systems inthe past, ADP never made mistakes on withholding, taxes and helping my fulfill records and direct deposit for employees. I highly recommend RUN Powered by ADP.
  • Withholding always correct
  • Quarterly taxes processed correctly and on time
  • No need for fines and interest due to incorrect withh9lding, like other systems
  • Difficult to find fault with ADP
When ever I had an issue or had difficulty how to proceed on an HR issue, I was able to call a representative and get guidance. The was very refreshing and helpful. Phone support is invaluable running a business rather than spending an hour or two trying to look at various click downs and self help on the internet to correct or answer a problem. Running a business doesn't allow for spending hours looking at various solutions that mayor maynot work. Calling a professional with RUN Powered by ADP saves time and effort.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
Payroll
  • Generate W2
  • Help desk expertise varies greatly. The last person had chicken clucking in the background
  • Time and Attendance is okay but at least once a pay period employees have issues
  • Wait time for help is awful
Explanation coordination time and attendance with payroll as they are linked. The transfer of information seems to work well. This answer section is NOT suited well as it continues to ask me to explain. Explain what? What do you want me to explain as I have explained it.
December 15, 2022

New User to ADP

Score 9 out of 10
Vetted Review
Verified User
We utilize it for all things payroll and tax filing! They have made it easy to access and process payroll anywhere and the system set up is incredible user friendly and easy to use. The reports function is simple. I have utilized other companies before that are clunky, but RUN Powered by ADP is a powerful tool yet manageable to use. With only a few clicks of the buttons, I can add deductions, run earnings and deduction reports, especially for our IRA employee deductions. I also like the notifications that they send to you to ensure tasks can be managed timely and without delay. The customer service has been great, but also enjoy how many of the answers you can find online.
  • Reporting
  • Payroll processing
  • tax filing
  • I love having one individual contact person from ADP if possible
BBBSL staff is small and we often encompass various roles; thus, the ability to process payroll quickly without a major time constraint is key for us. I am a novice when it comes to payroll processing; thus, they make it automated and easy for those learning. There are no major changes that I have to do in the system for our biweekly pay; thus, within a click of a few keys we are done and ready to roll. Also, it makes calculating health insurance and IRA deductions seamless.
December 07, 2022

Love RUN Powered by ADP®

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Great functionality and ease of use at a reasonable price, our company wouldn't be without it. Onboarding for new hires: acquiring the needed information from them, verifying banking information so that the first check is direct deposit, and shows an alert if Payroll is different for an individual. This helps with mistakes and helps you keep track.
  • Task are done faster
  • Pay on time
  • Employee access
  • Direct Deposit
  • Payroll is easy
  • Direct deposit makes things easy
  • New hiring is a snap
It's fast and priced to please and makes paying taxes automated and easier. Easy to manage settings for reports and view them. Offers webinars that help with most issues that may arrive. Keeping you informed of things needing to be done and reminding you to get them done at a certain time.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are a small business. We focus on real estate and I use it for payroll services. It makes it easy for me to run payroll monthly. Employees like it because they can receive direct deposits instead of handwritten checks each month. And, it calculates the payroll taxes for the company.
  • Easy to use app
  • Direct deposit
  • Online chat
  • Difficult to set up account.
  • It doesn't let us pick a day for recurring payroll. I only lets you pick a recurring date.
  • It would be easier if the GL file would be created automatically.
It is great for companies that need to run payroll, but do not want to calculate the taxes and then have to go pay them on their own. It is also easy to set up direct deposit, which employees like especially if they work remotely. I have not used it for HR services.
December 06, 2022

Seamless integration!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
They have seamlessly integrated our office payroll and taxes. They walked me through my first two payroll entries which was so helpful. Any questions I had were answered quickly. I have also received several calls to see how well things are working for us. I would highly recommend RUN Powered by ADP®!
  • Makes payroll easier
  • Makes paying taxes automated and easier
  • Some headings aren't very clear and it sometimes takes a while to find what I'm looking for.
If you are wanting to switch to a payroll service from in-house paper check writing, as our office has done, they make the process seamless and easy.
December 06, 2022

It's okay

Score 3 out of 10
Vetted Review
Verified User
Incentivized
Our intent is to use ADP as a wholistic HR solution.
  • I'm an not a raving fan of any portion of RUN Powered by ADP®
  • The payroll processing is easy except for the 1st and last pay periods. Everything has to be hand calculated. It's very confusing and very time-consuming.
  • There seems to be a lot more manual processes then when we were with Paychex.
  • It can sometimes take talking to 3-4 people before you get to the right department. Not having the main contact that can direct you has been a challenge. When we 1st started I had the main contact that was very responsive but after a month he did not return any calls or e-mails.
We really struggled with managing our 401(k) previously. When we switched over I felt much more comfortable with that but every other area has been a downgrade from our previous vendor.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have not experienced day-to-day issues. We did however experience issues when changing entity names. We were unaware that the Tax Liability defaults to "1" unless you enter the employee's election. Another thing is we were not aware that this change would prompt two separate W-2s.
  • Easy to navigate payroll system
  • Easy to manage settings for reports and view them
  • Keeping terminated self-service employee access for up to 2-3 years
  • Offering more transparent rates for medical, dental and vision base on criteria
  • Not trying to 'Upsell' so much
I am a new employee and have had little experience with ADP Run but was able to quickly and comprehensively navigate the program.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is our payroll company. It takes all our input every two weeks and does direct deposit. During tax time, it takes care of the W-2's. Since we do a lot of other things through other vendors (401K, Insurance) it can be a little taxing at times to make sure everything is set up right. Our first rep was really good but our new one is not as good and so these things are more difficult.
  • Good portal
  • Offers webinars
  • Marketplace
  • Keep getting sent to another department
  • More tutorials
  • Show how to in webinars
The ease of the portal makes this nice. The more you go through them the easier. If you use other platforms for things like 401K, it makes it more difficult. Having a good rep is so important. The one who I started with was great, but he left and my new one just sends me to their helpline which I could do to begin with. Better than other options, but with any large company, you have to luck out with who you have helping you.
December 06, 2022

Ongoing learning process

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I process client's weekly, biweekly, and monthly payroll. Unfortunately, when there is a problem with payroll and need to call RUN Powered by ADP®, it depends on which representative you get if it helps you or creates a bigger problem. I have had a lot of good help with close to an equal amount of bad help in the past year.
  • Ease of information entry
  • Keeping you informed of things needing to be done
  • Organization
  • Employee training
  • When addresses change something in place to make you check county taxes for a possible change.
  • Easier access to specific employees if needed for follow up.
Unfortunately, RUN Powered by ADP® employees does not inform you when an action that they are competing for you is going to cost extra money.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use RUN to administer my payroll and manage various tax forms and information. RUN helps me to keep track of all the deductions and taxes involved in payroll.
  • Payroll
  • Taxes
  • Dedcutions
  • When terminating an employee RUN Powered by ADP® asks if you want to pay out existing PTO but it does not add it to the last paycheck automatically. At the very least, RUN Powered by ADP® should remind you to pay out PTO to the terminated employees on the next payroll.
RUN Powered by ADP® is a good platform. I wish it would allow editing of some of the payroll column headers.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use ADP to run my payroll. We are a new agency and have been with ADP for a couple of months now and am pleased.
  • Customer service availability is outstanding
  • Makes running payroll simple
  • Cannot reiterate enough about the outstanding customer service
From day one, Jake Strong and Kathy Martinez have been amazing with assisting me to get started and any questions I have along the way. Ms. Martinez has chimed in to walk me through the various screens to run payroll. She called me the 1st few times running payroll to make sure I was okay and if I needed any help. She continues to reach out and check in on me. We have had a brief conversation about W-2s and she will reach out again when that time gets closer.
December 06, 2022

Running with ADP

Anna Bruner, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company uses RUN Powered by ADP® to process our payroll and to submit taxes and reports. I use it to manage all of the processing and reports. Our RUN Powered by ADP® software is linked to our QuickBooks account to upload information to our books.
  • Access for employees to their pay info.
  • Easy for managers to set up employees for payroll.
  • Easy for managers to run payroll, getting employees paid on time.
  • Finding the right report
RUN Powered by ADP® is great for processing payroll and uploading that info to your accounting software. It is also great for reporting your unemployment taxes and withholdings and also for allowing easy access to employees for all their payroll needs. This is easy for managers to set up employees to get paid.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use RUN Powered by ADP® for our payroll. When I get a state notification, RUN Powered by ADP® takes care of it swiftly. The reply time is amazing!
  • Reports
  • State requirements
  • Ease of use
  • Documentation
We needed to submit state documentation for our unemployment taxes. They handled it swiftly and reported back to me when it was complete! Each individual I have had communication with makes me feel as if I am their only client!
Emily Henderson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize RUN Powered by ADP® in all of our client's companies for payroll processing and implementation of worker's compensation and retirement.
  • Reports
  • Customer Service
  • Ease of Use
  • Ease of uploading Information and response time.
  • Ability to go in and set up an amendment request.
  • Help make the changes needed for clients without being on hold and waiting for a staff member to assist.
  • Follow-up with emails and requests in a more timely fashion.
RUN Powered by ADP® is easy to use and the functions of the dashboard and home screen make seeing important information up front helpful for most issues and questions.
Tina Pope | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use ADP run for my payroll processing and I really like the software; it is just what SDI needed. We were with a larger PEO before but we were paying for services that we just didn't use, so it was really a waste of company money. I can definitely find other things to spend that money on for our employees.
  • Processes my payroll in a timely manner.
  • Easy to use.
  • If I have issues or questions the service personnel are very responsive and helpful.
The whole experience from onboarding and bi-weekly payroll processing has been great. The RUN Powered by ADP® solution was exactly what we needed as a small firm. Large PEOs were just too expensive and I think we got lost in the shuffle.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently pay two terminated employees and the RUN Powered by ADP® product is very easy to use. The RUN Powered by ADP® customer services could be better, but I'm assuming this is because we have such a small payroll. When we moved over to RUN Powered by ADP®, the implementation was seamless and very smooth. I would recommend RUN Powered by ADP® to others but RUN Powered by ADP® needs to have more representatives on hand to answer phones so that there is not an hour wait each time you call.
  • Payroll
  • Tax
  • Reporting
  • Customer Service
RUN Powered by ADP® seems to be good for smaller companies.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ADP Payroll. Smooth payroll run to our employees, quick and easy.
  • Having all information ready to run payroll.
  • Managing employees
  • Manually changing or editing a current run payroll means I have to call for ADP to do it on their end. This makes it difficult if you're in a hurry.
RUN Powered by ADP® is really good for small and large organizations, the customer service is fantastic, and there is always someone available to help.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use RUN Powered by ADP® for all my payroll and workers comp needs. I currently don't see any problems as I have a great rep that helps me navigate RUN Powered by ADP® successfully.
  • Allow you to use app.
  • Communicate once things are changed or submitted (Account Protection).
  • Our rep is always there to help.
  • Off cycle payment.
It's well suited for small businesses. It takes the hard work out of HR/Accounting.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For a small company, we really appreciate the consolidated place to take care of payroll, tax liability management, worker's compensation management, and year-end reporting. As a startup, we have also made use of and appreciate the training materials supplied by RUN Powered by ADP®.
  • Payroll processing
  • Contractor pay processing
  • Tax liability management
  • Easy interface
  • Customer service
  • Switching a W2 employee to a contractor is difficult.
RUN Powered by ADP® has been fantastic in managing payroll liabilities and payroll/employee interface. We have some contractors who may become employees and this year had an employee who decided to become a contractor. The change was confusing. Errors when the browser crashes or closes the browser window without clicking log out and then trying to get back in. Have to clear the cache and try again. So anyone not clicking "log out" can get an error. Suggest coding a pop-up blocking closing the browser window before hitting log out that asks for confirmation and logs the user out.
Allison Vaeth | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use RUN Powered by ADP® for payroll for my W2 and will use them for employees as I begin to hire. I am also considering using RUN Powered by ADP® for my Roth and other tax-deductible services.
  • I love the email updates
  • I love the free content to help us understand the services
  • I love the accessibility inside of the account page, easy to navigate
  • Maybe more information on all the things RUN Powered by ADP® can help with when starting.
  • A video library on how to do certain things w/o needing help from my account manager.
It is well suited when you need a W2 for any reason. I feel like this product was easy to use.

It might not be appropriate if a business is making a small amount of money or doesn't need a W2
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use RUN Powered by ADP® to process our biweekly payrolls, perform payroll reporting, and reimburse employees for business expenses they incur on behalf of the company. There aren't any specific business problems that RUN Powered by ADP® solves for us, other than just normal payroll services. We are a moderately small company with about 25 employees.
  • Easy to enter and process recurring payrolls.
  • Easy to enter and pay reimbursements.
  • Easy for employees to log in and see pay stubs.
  • Easy to download reports for importing transactions into our accounting software.
  • Ability to import files for processing/entering payroll could be helpful.
  • Better user interfaces for the ability to freeze panes/headers when entering payroll info for processing.
  • Easier report customization/report writing features.
RUN Powered by ADP® seems well suited for basic payroll entry and processing for small to medium-sized companies. The website is fairly clean and simple to understand. The Help button is very useful and the live chat has great customer service. It isn't a great solution for more complicated payroll scenarios, and sometimes corrections can be finicky, but overall it's a good system.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Olsen is a very small company. RUN Powered by ADP® comes in very handy. What's more interesting and important to Olsen is that we are getting a very responsive service team. One time we had to call in to have our payroll run, and RUN Powered by ADP® did it for us over the phone without error. I was impressed. RUN Powered by ADP® continues improving how easy it is for clients to navigate the RUN Powered by ADP® program. The blue background of the home page was wonderful compared to previously a grayish one. Time tracking was made easy as well. It can be done either via RUN Powered by ADP® or ADP time.
  • Time tracking
  • WCB reporting
  • Customer Service
  • Implementation made easy
  • Technical side: We have issues to have employees enroll themselves and use the self-service, e.g. access their pay statement and check their PTO balance. The Geo restriction seems to be a bit too complicated for Olsen's retail staff.
  • Maybe some training or job aid to Admin, explaining how the myaccess.adp.com works? And how Geo restriction can be made easier to understand. The point is to be able to help when staff call in.
I have to say for a small company like Olsen, RUN Powered by ADP® is the best tool on the market. It is simple and easy to navigate.
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