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Appian

Appian

Overview

What is Appian?

Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

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Recent Reviews

Automation Platform

10 out of 10
December 19, 2023
Incentivized
Appian is being used by a department in my company, it usually helps us solve business problems provided by various customers. And …
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TrustRadius Insights

Appian has proven to be a versatile and valuable tool for a wide range of use cases across various industries. Users and customers have …
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remote user

8 out of 10
December 21, 2021
Incentivized
attestations and validation for company policies (i.e. covid protocol and vaccine requirements). attestations prior to building entry.
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A+ for Appian

9 out of 10
December 16, 2021
Incentivized
Within my organization, Appian is utilized to provide a tracking solution for contractors going through the recruitment and placement …
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its helpful

10 out of 10
December 13, 2021
Incentivized
We have automated the whole business process and its associated business activities. We collect data from a lot of different users and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Platform Scalability (73)
    9.4
    94%
  • Reusability (75)
    9.4
    94%
  • Drag-and-drop Interfaces (72)
    8.9
    89%
  • Visual Modeling (73)
    8.8
    88%

Reviewer Pros & Cons

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Pricing

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Appian Community Edition

$0

Cloud

Application - Input-Only

$2

On Premise
per month per user

Application - Infrequent

$9

On Premise
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.appian.com/platform/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

APPIAN DEMO RECORDING SESSION # 91-9866955524

YouTube

Appian Developer Tutorial for Beginners | Appian Training

YouTube

APPIAN DEMO

YouTube

APPIAN DEMO | Harsha Trainings |

YouTube
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Features

Low-Code Development

Low-code development tools allow non developers to build simple process applications with little oversight. These tools simplify the application building process, and are frequently used for simple process applications.

9.1
Avg 8.6
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Product Details

What is Appian?

Appian provides a software development platform that combines Full-Stack Automation and enterprise low-code to rapidly deliver business applications. Appian can be used to improve customer experience, achieve operational excellence, and simplify global risk and compliance.

Appian is a platform for building enterprise software applications. Appian boasts running some of the most important processes at companies like Enterprise Rent-A-Car, Aviva, Dallas/Fort Worth International Airport, and the US Department of the Treasury.

Some Appian use cases include - Intelligent Business Process Management Systems (iBPMS), Dynamic Case Management (DCM), Digital Process Automation (DPA), Robotics Process Automation (RPA), and Low-code Development.

Appian Features

Low-Code Development Features

  • Supported: Visual Modeling
  • Supported: Drag-and-drop Interfaces
  • Supported: Platform Security
  • Supported: Platform User Management
  • Supported: Reusability
  • Supported: Platform Scalability

Appian Screenshots

Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism

Appian Videos

The world’s leading enterprises trust Appian to unify humans, bots, and AI across their organization with speed and simplicity.
Ryder is the leader in commercial truck rentals and leasing, dedicated to continuous process improvement to solve customer problems, increase cost effectiveness, and ensure driver safety. Appian supports Ryder with the technology they need to deliver. Beginning with solutions ...
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FirstBank deployed Appian for intelligent case management to rapidly identify and resolve potential money laundering schemes. FirstBank ensures safety, achieves 100% compliance, and saves more than 1,000 work hours each year with the AML solution.
Alabama Power wanted to modernize their in-house energy improvement financing program. With Appian, they created the Smart Financing application, which automates and streamlines the entire financing process. Alabama Power has increased ally financing in some cases by 1200%.
In this video, Target IT and business leaders talk about their remarkable achievement and how they worked with Appian to transform customer journeys, streamline operations, and galvanize Target’s efforts to overcome the disruption that is so pervasive in the financial services industry.
Chris Lee of Merck and Evjatar Cohen of Appian delve into Merck's digital transformation with Appian. They discuss Merck's journey from siloed data and disjointed systems, to Appian's end-to-end solution providing workers with a simplified interface, unified data, and the comp...
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At Appian, we believe companies need a simpler, faster way to create powerful software. That’s why we pioneered the low-code market. Learn more about low-code in Appian CEO Matt Calkins' own words.
Hear from some of the world’s leading enterprises trust Appian to unify humans, bots, and AI across their organization with speed and simplicity.

Appian Competitors

Appian Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Frequently Asked Questions

Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

OutSystems and Pega Platform are common alternatives for Appian.

Reviewers rate Reusability and Platform Scalability highest, with a score of 9.4.

The most common users of Appian are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(268)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Appian has proven to be a versatile and valuable tool for a wide range of use cases across various industries. Users and customers have reported success in automating business processes, improving productivity, and streamlining operations. Organizations have utilized Appian to replace manual paper-based systems, enabling online applications, document uploads, and simultaneous stakeholder reviews. This has greatly enhanced collaboration and cross-referencing of applications between different organizations.

In the healthcare sector, Appian has been instrumental in automating patient registration, diagnosis, and treatment workflows, eliminating paper-based processes and connecting patients with doctors and departments in a faster and more streamlined way. The platform has also been widely used for low code development and migrating older applications to the Appian code base. Additionally, Appian's capabilities in digital transformation and data analysis have allowed departments to study their own data and generate insightful reports.

Users have found Appian to be particularly beneficial for managing processes in areas such as trade reporting, client mailing process automation, onboarding new hires, workforce planning, case management, consumer marketing lists generation, CRM management, retail store remodeling, and even setting up cafes. They appreciate its ability to simplify complex tasks, automate mundane processes, and integrate with various systems. Furthermore, reviewers have commended Appian for its performance and scalability in handling large volumes of data and processes.

Overall, Appian's flexibility, customization options, user-friendly interface, collaboration features, advanced analytics capabilities, seamless integration with other systems, and overall capability for rapid development and deployment have made it a reliable choice for organizations looking to streamline operations and improve efficiency.

Intuitive User Interface: Users have consistently praised Appian for its visually uncluttered and intuitive user interface, with many stating that it allows for quick adoption by both internal and external users. The simplicity and user-friendly nature of the interface make it easy for business users with minimal training to navigate and perform tasks efficiently.

Low-Code Development Platform: Many reviewers appreciate the ease of use provided by Appian's low-code development platform. They find it beneficial that they can develop user interfaces without extensive coding knowledge, allowing for rapid application development and reduced reliance on traditional programming languages. This feature has made the development process more accessible and efficient.

Flexible Access Control: A significant number of users praise Appian for its flexibility in providing different levels of access to users based on their roles. This capability contributes to better data security and control within organizations, enhancing overall data management. Additionally, the ability to tailor processes for specific business needs and configure processes for new business users is seen as a major advantage, contributing to the software's adaptability.

Inflexible and Expensive License Model: Some users have found the license model of Appian to be inflexible and expensive, making it challenging for them to include end customer processes due to limitations in named user licenses or big bang packages.

Limited Exporting and Data Analysis Capabilities: Reviewers have mentioned limitations on exporting data to Excel, causing inconvenience for users who need to analyze large amounts of data. They have also encountered issues with the date-time stamp of exported data, leading to problems in data analysis.

Steep Learning Curve and Technical Limitations: Users have highlighted a learning curve associated with the different paradigms in Appian and experienced technical limitations when using certain browsers, particularly with date controls. Workarounds were needed to overcome these limitations.

The most common recommendations from users are:

  1. Try Appian for quick application development with less resources. Users have found Appian to be a reliable platform for rapidly building applications without requiring excessive time or resources.

  2. Create evaluation criteria and apply a defined score to each platform for an informed decision. Users suggest defining specific criteria to evaluate different platforms and assigning scores to objectively compare them. This approach helps in making an informed decision when selecting the most suitable platform.

  3. Develop a small Proof of Concept (POC) to determine the requirements before deploying Appian. Users recommend starting with a small POC to understand the specific requirements and capabilities of Appian within the organization. This allows for a better understanding of how Appian can meet the organization's needs and ensures a successful deployment.

By following these recommendations, organizations can leverage the benefits of Appian and efficiently develop applications while making informed decisions about their technology choices.

Attribute Ratings

Reviews

(26-50 of 109)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I did not get chance to work on the other BPM tools but I am pretty sure that Appian will outstrip others in terms of Process Designing and Management, Scalability, Security, Performance and ease of use.
Michael French | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The main product that my company uses is Microsoft Teams. I think that Appian is far superior to Microsoft Teams in many aspects but the most significant is the ability to use easily and move from reports to reports. I far prefer Appian to Teams. The design is much better and the optimization of the entire system makes much more sense to me.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Appian surpasses Microsoft PowerApps because of how much easier it is to code. I found Appian easier to code than the competitor because of how you could access the code behind the scene (SAIL). This allowed for even greater customization and helps with debugging when you have an error. I also love the look and feel you can create with Appian.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Appian provided a better IDE for implementation, strategy to upgrade to newer versions, Appian had a simplified model to integrate with APIs and handle their responses as well as providing more robust BMP and RPA capabilities.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have been an Appian shop since my arrival. Prior to Appian, I used .net and the Microsoft dev stack. And before that Java and miscellaneous languages. Every tool has strengths and weaknesses. That said, by using Appian, we have lowered our dev time, cost and are creating dynamic applications in a fraction of the time other models would require.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This question is difficult to answer. Appian is a top-of-the-list product in categories like Low-Code development, BPM Suite, RPA Development, Service Hub... so, in itself, with already available strong components like Customer Service Center, Intelligent Document Processing (incl AI & ML), Mobile Applications and so on itself. So to compare it means to compare it to all of these things.
Secondly, Appian [cannot] so much compare to a software approach, rather than a development approach. Thus it cannot be compared with JavaScript, Java, C# or Python. Its outcome has to be compared with its overall business value.
And the later cannot be overestimated.
Appian is reliable, secure, very fast, offers a real chance to be a survior of digitization challenges, opens new groups of the workforce, lets IT and Business really collaborate, challenges legacy developers, brings data together, creates excellent insight in business processes and makes business life just easier. And it saves you a LOT of money, even so it is expensive IF you have the fitting size and use cases.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Appian is best in class for BPM and low-code UX areas, and has a well stocked marketplace when you need to integrate with systems not supported by first party connectors. However, the integration with Microsoft Azure and Office 365 platforms is not as strong (as expected) as the first party Power Platform solution. Appian is also less scalable than the newer breed of cloud native vendors that can deploy your applications in a server-less environment supporting full scale-up and scale-down.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Appian presented us that the software will allow EDPR to develop better solutions than OutSystems because our developments need to be very closed to the business needs, and we are in a really changing work environment, then we need to be able to adapt our development as fast as we can to this changes.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
UiPath is another RPA platform that I've used to automate processes within my business. However, I prefer to use Appian because in addition to RPA capabilities, it has a far more robust platform for business process management, which I want to be able to integrate my robotic processes with.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The biggest pros of Salesforce are:
- the ability to create sandboxes
- refresh data from prod to sandbox
- auto-scaling

The pros of Appian are:
- cost
- no limit on API calls
- great professional services teams
- easy to get support when there is an issue
- ability to customize things like adding a VPN and connections to external databases
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