Avatax, make your sales tax headache easier.
We use Avatax because we are shipping to customers all over the country and frequently need to collect and remit sales tax on behalf of …
Starting at $21 per month
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What is Avalara?
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
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How Avalara Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Sales and Use Taxes (316)8.888%
- Tax Exemption Processing (217)8.383%
- Tax Data Reporting (266)8.282%
- 3rd-Party Software Integrations (241)7.979%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $21 per month
Product Demos
Avalara AvaTax Demo
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Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Avalara?
Avalara helps to make tax compliance faster,
easier, more accurate, and more reliable for 30,000+ business and government
customers in over 90 countries. Tax compliance automation software solutions
from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document
management, tax return filing, and tax content access. Visit avalara.com to learn more.
Avalara Features
Type of tax Features
- Supported: Sales and Use Taxes
- Supported: Cross-border Taxes
- Supported: VAT / GST Taxes
- Supported: Energy and Fuel Taxes
Tax Reporting & Compliance Features
- Supported: Geolocation for Tax Assessment
- Supported: 3rd-Party Software Integrations
- Supported: Tax Data Reporting
- Supported: Compliance Administration Management
- Supported: Tax Exemption Processing
- Supported: Tax Document Management
- Supported: Complex Tax Scenario Management
Additional Features
- Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
- Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
- Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
- Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
- Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
- Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
- Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
- Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.
Avalara Screenshots
Avalara Video
Why Avalara?
Avalara Integrations
Avalara Competitors
Avalara Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Avalara Downloadables
Frequently Asked Questions
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
Avalara starts at $21.
Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.
Reviewers rate Sales and Use Taxes highest, with a score of 8.8.
The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(742)Attribute Ratings
Reviews
(1-25 of 433)Companies can't remove reviews or game the system. Here's why
May 03, 2024
Avatax, make your sales tax headache easier.
- Estimate sales tax
- compile sales tax needed to remit sales tax return
- tracking different taxable items
- keeping track of resale certificates
- keeping track of economic nexus
- Communicating changes in states needs like codes used
- Sometimes emails are vague and I don't know if I need to make a change on my end somewhere.
- The initial setup was unclear. There are some people who were exceptionally helpful like Roger Ingalsbe and some who were not helpful at all.
May 03, 2024
Avalara- There when you need them!
- Customer Service
- Knowledge Base Articles
- Relatable Blog Posts
- Quote via website/info given
- Articles that reference E-invoicing
- Federal Agency buyers and their taxability from state to state
May 02, 2024
Avalara - Today, Tomorrow, and into the Future
- Product Taxability
- Supports US Tax Rates nationwide
- Customer Support
- Product Taxability for Construction Industry
- Product Taxability for Transportation Industry
- Product Taxability for Building Materials Industry
May 02, 2024
Worth every penny
- Calculate sales taxes
- Exemption certificate storage
- Subledger backup data for each sale
- 1099 help
- Support for Audit
- Support for sales tax research
May 02, 2024
My Review of Avalara
- Sales tax down to the jurisdiction
- Reporting
- Ability to access help with minimum wait time
- Support has been slow or dropped at times
- I feel we change reps a lot
- Consistency in response from dedicated rep in past has been bad
- Filing taxes for merchandising calendar retailers
May 02, 2024
Avatax for the WIN!
- Keep up with current tax rates
- Help with filings
- Help with notices
- The reports downloads can be slow sometimes
May 02, 2024
Avalara is the Real Thing!
- Sales tax rates at a "roof top" level
- Has extensive research and documentation on telecommunications industry
- Research is always up to date
- The ability to ask questions and get clarification on specific situations with no limit as to how you ask a question and often get the answer the same day
- Historical sales tax rates is terrible
May 02, 2024
Treading Tax Waters with Avalara
- Revamping their products to meet client's needs
- Being proactive with Clients to meet issues before they arise
- Taking the load off clients on tax related issues so clients can focus on core business
- Support. Avalara's quick growth appears to hamper back-in support. Too big too quick?
- Communication. Account manager use to reach out to discuss service plans options.
- Pricing. Drastic pricing increases for basic services.
May 02, 2024
Avalara product review
- Accurately calculate and apply sales tax rates
- Avalara is a "total solution" that covers all areas of transactional tax.
- Managing the software is easy and intuitive.
- It would be if sales tax reports were available to reflect state upload templates
May 02, 2024
Ava
- Reports
- Sales tax
- Exemptions
- Account manager
- Enter tickets
- Follow up when there is an issue
May 02, 2024
Accurate Time Saver!
- Ease of Use
- Accuracy
- Efficiency
- More hands on guidance during initial set up
May 02, 2024
Avalara
- communication with CAM
- calculations
- certificates at a local level
- Easy to navigate the website
- Quick support responses
- Easy downloads for record keeping
- Tax rate calculator in an easy to access location
- The ability to customize my dashboard to my needs
- Predicted costs based on previous sales tax data
May 02, 2024
Great Data Solution
- sales tax by zip
- address verification
- clean UI and API
- error responses for address verification
- confusing website layout
May 02, 2024
Avalara bolt on to Acumatica
- Sales Tax Calculations
- Sales Tax Returns
- Exemption Certificate Management
- Customer Support
- Integration with ERP platforms
May 02, 2024
Avalara Review
- Detailed tax information
- Coordination across multi-states
- Filing use-tax returns timely
- Backfiling or amended returns
- Support case communication
- Client manager communication
May 02, 2024
Avalara review
- Sales tax calculations
- Sales tax issues with returns they make sure to contact the state.
- Their ECM pro and Avatax works well with our connector
- It would be great if they could also advise about franchise tax
- It would be helpful to know the full explanation of the fees in detail than just summary
May 02, 2024
Avalara to the rescue
- Tax rate compliance
- Managing exemptions
- Providing several types of reports
- Transaction uploads
- Customer Service: We've had multiple reps and only a couple have been helpful.
- Knowledge: Providing better, more detailed, information for first time users.
- Onboarding: Having Avalara expert help and less referring from one person to another.
May 02, 2024
Very Pleased Avalara User
- Technical Support
- Reliability
- Compliance
- Site sometimes becomes overloaded during peak return filing periods
May 02, 2024
Review
- Calculates nexus thresholds
- Calculates tax
- Ability to file all tax returns for us
- Some tax services offer certain features for free whereas it's an added cost feature with Avalara
- We are never informed on when our account manager changes
- There's no where to request a new account manager
May 02, 2024
Avalara is great!
- Provide us with detailed monthly or quarterly report that help us report to the state tax authority easily
- Determine whether a transaction is taxable or not and what products are taxable on a transaction on our ecommerce platform.
- Keeping up to date with changes in regulations or rates.
- It could allow the users to create custom report that could be used regularly
- While Avalara offers support, some users at our company have reported delays in response time. Improving customer support efficiency and availability would be valuable
- Sales tax compliance
- Tracking economic nexus
- Avoiding tax penalties
- Avalara manages their business well.
- I do not see a need for improvement
May 02, 2024
Avalara Sales Tax Made Easy
- Audit Support
- Tax Research
- Rate Validation
- VDA Work
- Customer Support
- Portal Management
- Agreements and Contracts
May 02, 2024
Great Product and Easy to Use
- Good Products- Both AvaTax and CertCapture are really good software products.
- Connection between AvaTax and CertCapture is great.
- Having a direct person to work with for AvaTax returns would be helpful. Right now I have to call support and explain everything each time over and over again.
- I would like if all billing was available online to view and pay. If you use professional services the bills don't come through website.
- I have several accounts between CertCapture and AvaTax and I have tried to get my account information (contact and address) updated but it hasn't been updated everywhere.
- The biggest issue I had with Returns is the lack of flexibility with the process. My company is always changing and that means sometimes I have last minute changes and Avalara doesn't allow for that. Another issue I had with the returns process is regarding non-registered amounts. Right now there is no report that will tell me how much I have charged over the time it takes me to get registered. I have to pull up each month to find total amount.
May 02, 2024
Avalara helps a lot!
- Calculating sales tax
- Keeping track of exemption certificates
- Tracking nexus
- Customer service reps knowledge
- Response times when issues arise
- Communication