The Ultimate Small Business CRM a.k.a Bigin by Zoho CRM
We are a small business of about 10 people, and all of us are wearing multiple hats to work on different aspects of the business. 3 out of …
Starting at $9 per month
View Pricing Overview
What is Bigin by Zoho CRM?
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Opportunity management (28)8.787%
- Custom fields (29)8.686%
- Workflow management (28)8.484%
- Pipeline visualization (29)8.484%
Reviewer Pros & Cons
Pricing
Express
$9.00
Cloud
per month per user
Premier
$15.00
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigin.com/pricing.html
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9 per month
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Bigin by Zoho CRM?
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.
Bigin by Zoho CRM Features
Sales Force Automation Features
- Supported: Customer data management / contact management
- Supported: Workflow management
- Supported: Opportunity management
- Supported: Integration with email client (e.g., Outlook or Gmail)
- Supported: Contract management
- Supported: Interaction tracking
Marketing Automation Features
- Supported: Lead management
- Supported: Email marketing
CRM Project Management Features
- Supported: Task management
- Supported: Reporting
CRM Reporting & Analytics Features
- Supported: Pipeline visualization
- Supported: Customizable reports
Customization Features
- Supported: Custom fields
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
Social CRM Features
- Supported: Social data
- Supported: Social engagement
Integrations with 3rd-party Software Features
- Supported: Marketing automation
Platform Features
- Supported: Mobile access
Additional Features
- Supported: whatsapp integration
- Supported: X Integration
- Supported: telephony
- Supported: Calendar
Bigin by Zoho CRM Screenshots
Bigin by Zoho CRM Video
Bigin by Zoho CRM | An introduction to the CRM software built and priced for small businesses
Bigin by Zoho CRM Integrations
Bigin by Zoho CRM Competitors
Bigin by Zoho CRM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Worldwide |
| Supported Languages | English (US), English (UK), French, German, Spanish, Russian, Italian, Japanese, Korean, Portuguese (Portugal), Portuguese (Brazil), Swedish, Chinese (China), Chinese (Taiwan), Arabic (Without RTL ), Danish, Dutch, Polish, Hungarian, Turkish, Vietnamese, Hindi, Croatian, Czech, Thai, Bulgarian, Hebrew, Bahasa ( Indonesia) |
Frequently Asked Questions
Bigin by Zoho CRM starts at $9.
Reviewers rate Lead management highest, with a score of 9.
The most common users of Bigin by Zoho CRM are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(122)Attribute Ratings
Reviews
(1-7 of 7)Companies can't remove reviews or game the system. Here's why
May 09, 2024
Bigin by Rajeev Gupta
Score 9 out of 10
Vetted Review
Verified User
We are a skilling and Education company training Indian youth for International Mobility.
Bigin will help us to maintain an organized data base of contacts and users so that we can ensure regular contact and business development.
This eliminates the need for excel sheets and is very smooth in the operations.
Bigin will help us to maintain an organized data base of contacts and users so that we can ensure regular contact and business development.
This eliminates the need for excel sheets and is very smooth in the operations.
April 29, 2024
CRM WITH EASE TO USE..
I have started Zoho books service since log back till now I found that its very seamless experience, then recently I move to Zoho Bigin CRM to manage customer inquiry and its flow in proper manner, till now experience is very smooth , however we require to add whats app integration to take it on next level , I recommended to use it once it will surely add on productivity and result in your business.
- pipeline management and showing on dashboard
- contact customization
- integration with zoho books for smooth oration
- Whats app Integration
- Push message on Whats app while getting new inquiry from diff source like Indiamart google etc
- New product update and customer engagement on ongoing basis with automated mail message as per schedule
March 15, 2024
Boosting Sales Efficiency: My Experience with Zoho Bigin
Score 10 out of 10
Vetted Review
Verified User
My experience with Zoho Bigin has been exceptional. This tool has become an invaluable asset in my day-to-day operations. Before using Bigin, managing hundreds of leads and customers was quite a challenge. I relied on Excel spreadsheets, which made organizing and tracking my work incredibly cumbersome. However, since integrating Bigin into my workflow, everything has changed for the better.The ease of use and efficiency that Bigin offers are unmatched. Now, I can focus on the most important prospects without getting lost in a sea of scattered data. The Bigin mobile app deserves special recognition. Thanks to it, I can manage my tasks and contacts from anywhere, even while traveling. It's like having my office in my pocket, with all the functionalities available and without compromising the quality of work.In summary, Zoho Bigin has dramatically simplified my customer management process and significantly improved my productivity. I highly recommend this tool to anyone looking to streamline their work and stay organized in an increasingly dynamic business world.
- Have an great app movil
- Is userfriedly
- Is easy to setup
- Increased flexibility in customization options for pipelines and fields.
- Enhanced reporting and analytics features for deeper insights.
- Improved integration capabilities with Zoom and my calendar
March 04, 2024
Soon to be perfect !
Very simple and easy to use! Bigin by Zoho CRM is a software that is really very easy to use, there is no need for training, everything is really instinctive. It can be used quickly without complex settings. Those who are less experienced or less comfortable with computers will also easily find their feet! it is very easy to use the application and the synchronization of contacts, calls and calendar is a real plus
- Simple
- Easy
- Quick
- Fast
- Google Calendar sync
- Zoho Contacts sync
This is essentially an extension to the larger base CRM that Zoho has. Its great for small business owners and mom and pop shops who look into getting more of a relationship based business approach as to grow by creating trust as small businesses. The tool gives you a hint of what the whole CRM entitles.
- Lead Management
- Follow up
- Customer Relationship Management
- Mass outreach
- Mass client relations
- Generalised sales approaches
August 18, 2021
Lots of punch in a small package. The perfect place to start
Recruit 50Plus uses Bigin to manage our clients, our strategic partners, and the deals we win (and lose). It is a great CRM for those who are not ready for the "big league" or want to get a feel for the power of a CRM. For us, Bigin is just perfect for the size of our business. We may move to Zoho CRM in the future, but we are in no rush.
- Easy to use and operate as there are not "23 million" options, but still powerful.
- Integrates with other Zoho products like Zoho Social, Campaigns and Forms.
- Allows deals pipelines with fully customisable stages.
- Share files, notes, emails, etc. between Contacts and Deals.
- More sophisticated workflows, such as some of the features in Zoho Flow.
- More than 20 customisable fields.
July 30, 2021
Completely Effective Software for CRM and Marketing
Bigin by Zoho CRM has made both medium and growing companies move from the old ways of handling clients through manual lists or spreadsheets, and currently, there is the customer relations support from the tool. We use Bigin to completely manage the details pr contacts of clients, which makes it effective when we want to make some communications with them. Furthermore, Bigin makes workflow management more effective, after identifying the business opportunities for growth. The email marketing, which is the most reputable digital advertising means have been introduced to Bigin.
- Bigin by Zoho CRM has embedded the marketing automation feature in its operations.
- Also, Bigin supports CRM, through social media engagement and other working platforms.
- Bigin provides the management team with customizable reports, after extensive analysis from the entire market segment.
- Bigin by Zoho CRM fails to efficiently operate on Apple products, which serves a wider market.
- Also, focuses on small and the growing enterprise, and I think the application can even help the big corporations.
- Furthermore, Bigin integration is swayed on Zoho products, and its right to include other external applications.