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SAP Sales Cloud

SAP Sales Cloud

Overview

What is SAP Sales Cloud?

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.

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Recent Reviews

Salesforce at a glance

9 out of 10
November 29, 2023
Incentivized
Use SFDC everyday for all accounts and sales information. We have to log everything in the platform for it to be "real" and accurate. If …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 31 features
  • Opportunity management (95)
    8.7
    87%
  • Workflow management (99)
    8.5
    85%
  • Customer data management / contact management (99)
    8.4
    84%
  • Contract management (94)
    7.1
    71%

Reviewer Pros & Cons

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Pricing

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What is SAP Sales Cloud?

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

7.9
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

7.4
Avg 7.5

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

7.4
Avg 7.5

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

7.2
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

7.3
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.7
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.7
Avg 8.3

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

7.3
Avg 7.3

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

8
Avg 7.2

Platform

7.9
Avg 7.5
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Product Details

What is SAP Sales Cloud?

SAP Sales Cloud is a sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes.

Connect data and sales processes:
Unite data, processes, and people to deliver sales engagements that drive revenue and customer loyalty

Leverage insight to accelerate sales:
Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business

Adapt and capture new opportunities:
Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities

SAP Sales Cloud Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.

HubSpot CRM, Microsoft 365, and Salesforce Sales Cloud are common alternatives for SAP Sales Cloud.

Reviewers rate Single sign-on capability highest, with a score of 9.1.

The most common users of SAP Sales Cloud are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(210)

Attribute Ratings

Reviews

(1-25 of 112)
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February 15, 2024

SAP Sales Cloud Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using SAP Sales cloud for managing our customer data and prospecting, It has been a great tool with no. of features which are useful for any team, It can be customized as per the business needs, it can be easily integrated with nay other software and tool. We can easily use it in our mobile too. It has increased the productivity of our sales team. The reports and analytics it provides help our team take better decision and it ended up increasing the revenue.
  • Easy Integration
  • Reports and Analytics
  • Customization
  • Expensive
  • Not suitable for small business
  • Difficult to integrate with Non SAP products
For a big sales team it's a perfect tool since it can perform every function, but if the lead flow is less this tool is bit expensive since it has got so many features which might not be useful for a small team. Also it's an expensive tool so where the business is big this is well suited but for a small team it's bit expensive.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud plays a vital role as a versatile Sales CRM platform, tackling issues related to lead engagement, sales cycle optimization, and data management. Notable features include customizable reporting, effective lead and prospect management, and seamless integration with various sales tools, contributing to a more streamlined and efficient sales process.
  • Enhances overall efficiency and productivity.
  • Implements automated workflows for increased efficiency.
  • Effectively manages large volumes of lead and potential data.
  • User-Friendly Surveys
  • Lightning Interface
  • Easy of access on Mobile
SAP Sales Cloud effectively meets our current requirements and demonstrates scalability for potential expansion. While not perfect, it offers a close-to-ideal solution. The integration of SAP cloud analytics is user-friendly, supporting teams without scalability or integration challenges. We're contemplating extending its use to more departments, anticipating improved analytics, operational efficiency, and overall positive impacts on sales and revenue, along with enhanced customer collaboration and vendor management.
January 05, 2024

Your new Sales shooter

Score 6 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud in an organisation can help improve the ability to forecast accuracy and identify the risks and opportunities at the correct time.It increases the win rates with the help of embedded artificial intelligence or AI that provides recommendations on what tasks or interactions should be performed to increase the forecast accuracy.
  • Forecast accuracy
  • Increase win rates
  • a CRM tool
  • Manage data more efficiently
  • Zero downtime upgrades
  • New UX design
SAP Sales CLoud is not useful in cases where it needs zero downtime upgrades or new monthly releases or micro frontends.Although it is great for any cloud deployments, provides a unified view for the customers. Helps in AI insights recommendations and analytics. It is also optimised for mobile . It is robust and a highly scalable cloud plaform
Jitendra Singh Yadav | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud has been a game-changer for us. It's like having a super organized system for all our customer info and conversations. The cool analytics help us predict sales and make smart decisions about our business. The easy-to-use interface makes managing sales a piece of cake, and it works smoothly with other systems we use. It's basically made our sales life a whole lot easier.
  • Sales Forecasting and Analytics
  • Efficient Sales Management
  • Scalable Segmentation and Targeting
  • Integration with ERP Systems
  • Cost of Ownership
  • Mobile App Functionality
  • Customization Challenges
Imagine your company is like a giant ship with lots of different things going on in sales - different products, lots of customers, and a whole bunch of steps in the process. SAP Sales Cloud is like the captain of that ship. It's really good at handling all the details and making sure everything runs smoothly, almost like having a super-smart helper for your big sales team. Imagine your company is like a car, and analytics is like the engine that helps it go faster. SAP Sales Cloud is like a turbocharged engine with lots of cool features. But if your car doesn't need to go super fast, maybe a regular engine would work just fine. It's like choosing the engine that fits your ride without getting too fancy.
Bahram Ilman Zadian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I do all the work related to sales through this cloud base sales platform. It's available everywhere, and it has a highly intelligent artificial intelligence and predictive system that provides order status and appropriate offers. In order to convince customers to buy a product or service, we must have enough information about customers and other prices and competitors, with the help of SAP Sales Cloud platform, all tasks have become easier.
  • Forecasting the status of orders and sales
  • Great artificial intelligence that acts like an assistant
  • Very fast execution under the cloud
  • Artificial intelligence will understand requests and orders in all languages of the world
  • Forecast and market analyzes become faster and smarter
In my opinion, SAP products and services are all simple and practical. This platform is an intelligent assistant for increasing sales and business development
Talib Bilal Rah | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud helped our organization to interact with customers throughout the entire sales cycle. It provided a centralized platform for storing customer information, communication history, and preferences. It assisted in sales forecasting by analyzing historical data and trends. This helped our organization to make informed decisions about resource allocation, inventory management, and overall business planning.
  • Forecasting and Planning
  • Integration
  • Customer Relationship Management
  • Mobile Accessibility
It helped our organization to prioritize data-driven decision-making, SAP Sales Cloud's robust analytics and reporting features are advantageous. It provides insights into sales performance, customer behaviors, and market trends. it helped our Organization to seamless integration between CRM system and other enterprise applications, such as ERP or marketing automation tools, over there SAP Sales Cloud proved beneficial. Its integration capabilities contribute to a more cohesive and efficient business operation.
November 29, 2023

Salesforce at a glance

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use SFDC everyday for all accounts and sales information. We have to log everything in the platform for it to be "real" and accurate. If it is not in SFDC, it doesn't exisist. There is no greater sales tool than SFDC and it is used to log and account for all types of clients/accounts globally.
  • Logging account details
  • Understanding sales cycles
  • Information about clients and process
  • Lightning is horrible. Stick with classic.
  • Nothing - everything works well.
Really, every company that has a sales team (which is nearly every company because, you know, one needs to sell the product or service the company is providing) needs Sales Force for their account tracking, sales process and timelines, notes, deal health, strategy, and anything touching a deal. Helps keep track of all components and people on an account.
Abdy Hernández | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Our organization uses SAP Sales Cloud as our main tool to track all the commercial actions and customer interactions that could finish with a sale. In that way, Sales Cloud lets us know how the monthly sales should be close to the average of win sales opportunities and take action with opportunities we lose and why. For our Sales Department it's helpful to track and manage all the opportunities with activities they should do to close the sale.
  • Manage opportunity influencers like promotors and detractors.
  • Manage customers information.
  • 360 customer view.
  • Sales forecast.
  • Manage sales lifecycle.
  • Mobile app too heavy and slow.
  • Mobile app user interface.
  • Improve web execution.
  • User friendly surveys.
Implementation process including integration with other SAP solution may take time but at the end, it works well. Integration between Quotations and Sales Orders works well if you mantain sales price list updated or if the price is resolved by your ERP integrated with Sales Cloud. Other way, reports for managers to track their sales team are usefull to have a full view of what your team is working and how it's progressing. The Sales Target Planning in SAP Sales Cloud for our organization is difficult to track because we can not see real sales, just pronostics sales.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud automates various aspects of the sales process, such as lead management, opportunity tracking, and quote generation. This helps sales teams save time and focus on building customer relationships. The platform provides tools for better understanding customer behavior and preferences. This helps tailor sales and marketing efforts to meet customer needs, fostering stronger relationships.
  • Sales Automation
  • Customer Engagement
  • Sales Performance Management
  • User Interface (UI) and User Experience (UX)
  • Customization Flexibility
  • Integration Capabilities
Well Suited:
SAP Sales Cloud is well-suited for large enterprises with intricate and multi-faceted sales processes. Its ability to handle complex sales workflows, from lead generation to deal closure, makes it beneficial for organizations with diverse sales activities.
Less Suited:
Small businesses with straightforward sales processes and limited resources might find SAP Sales Cloud to be more feature-rich than necessary. A simpler CRM solution might better suit their needs and budget.
Well Suited:
Organizations already invested in the SAP ecosystem, including SAP ERP, may find SAP Sales Cloud advantageous due to seamless integration capabilities. This allows for a more unified and streamlined business process.
Less Suited:
If an organization's culture or employees are resistant to change, the comprehensive nature of SAP Sales Cloud may face challenges in adoption. Extensive training and change management efforts may be required.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We majorly use SAP sales cloud as a end to end complete Sales CRM platform. Establishing connections with leads, maintaining sales cycle data like demos given, quotation shared etc., and drawing customer insights is done via SAP sales cloud for us. We were finding it difficult to track the entire sales cycle and sales performance through an unified central platform, but with the help of SAP Sales cloud, we are now able to achieve it.
  • The lead and prospect management module of SAP sales cloud is very comprehensive good.
  • The ability to customize reports are very helpful and handy.
  • Integration with other sales tools is holistic and seamless
  • The offline syncing functionality could be greatly improved
  • Accessing SAP sales cloud on mobile devices is a bit of a challenge.
  • Tracking the version history is not very accurate sometimes.
Establishing connections and engaging with leads and potentials is very simple and straightforward with SAP sales cloud. There are a lot of default email templates that are available which can be leveraged. Also, a level of automation is provided which saves a lot of time for us. We can define rules and workflows for new leads which helps us engagement with them at all times.
November 08, 2023

SAP Sales Its promising!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP's sales cloud platform is incredibly beneficial for businesses due to its use of a pipeline analogy to manage tasks, detect and address potential process issues, and automate various tasks. This automation includes intelligent sales prioritization, guided selling, improved sales forecasting, and more. As a result, your company gains access to a wealth of historical data and predictive tools, enhancing the overall sales performance.
  • Administration of Prospects, Quotations, and Leads.
  • view all client data within the ERP system.
  • Configurable Approval Workflow with management Control.
The product is suitable for companies with a minimum of 15 salespeople or more. It may not be the best fit for customers seeking basic CRM tools and account management only. SAP Sales Cloud is particularly effective in handling intricate sales processes by integrating marketing tools and comprehensive business operations into a unified platform, centralizing all client data and interactions.
Score 10 out of 10
Vetted Review
Verified User
SAP sales cloud is of tremendous use to us and we primarily use it as a Sales CRM in our organization. The main business use case for us with SAP sales cloud is the lead data and information that we are able to manage through it. Also, different sales process and stages like POC building, Quotation raising, and demo metrics can be easily tracked using SAP sales cloud. Overall, our entire sales and marketing process is streamlined and automated.
  • Sales leads and target forecasting is very good with SAP sales cloud
  • Sales data insights and recommendations are very much detailed and insightful
  • Different default templates and guidelines for sales email campaigns is very good and helpful
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
The entire sales process and the sales data handling experience is made smooth with the help of SAP Sales cloud. Customer data management and product quotation administration are some of the best features of SAP Sales Cloud. With the default templates that are available, we can easily introduce many different touch points to the leads and customers to always stay in contact with them. The integration with LinkedIn sales navigator has also been very much helpful to directly populate the leads information.
HM Shuja | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use SAP for the features of lead management, analytics, sales automation, and AI-powered recommendations. It helps my business by providing smooth and robust sales automation and process optimization. However, the sales forecasting and pipeline management features of SAP Sales Cloud are the most useful features to me. SAP Sales Cloud helps me to organize and optimize my whole sales system.
  • It is efficient in sales forecasting and pipeline management.
  • Its CRM is very comprehensive and easy to go.
  • It provides nice collaboration between sales teams and customer engagement.
  • I think user interface should be little clean.
  • There should be more third party email integration.
  • Mobile user experience of on-the-go sales representatives should be smoother.
If any small or medium organization searches for an efficient CRM, I think SAP Sales Cloud is the ultimate solution. Even for smooth Sales Automation, Forecast Optimization, Sales Team Management, Lead management, and customer engagement, it is the perfect solution. But for a very tiny organization with very low turnover, SAP Sales Cloud may no be well suite,
Luciano Pablo Angelini | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud is basically a CRM (customer relationship management) software equipped with forecasts based on machine learning, opportunity cost indicators and a intuitive user interface, tailored to understand your next actions.
The tool groups a pipeline with the leads in different stages, reports centered on identifying sales opportunities, in depth pages on contacts' historic activity and other communication systems (outbound calls, emails). It has useful collaboration features too.
It simplifies any sales team work, it's really good to rely less on intuition and more on data, it has this overall concept of informed decisions and structured processes over improvisation.
  • Help sales teams decide based on relevant data
  • Provide a framework to guide sales teams on activities such as status updates, customer success, sales qualification, etc
  • Reduce manual work by predictive analysis, that is, by understanding when a template can be helpful, updating a manager on a finished task, etc
  • At least in my experience, some improvements in terms of customization could be made.
  • The automation area isn't as powerful as other existing competitor tools
  • That's all
SAP Sales Cloud is a suitable tool for newer or small sales teams, as it leverages their informed decision-making through predictive analysis and guides them step-by-step. The same would apply to sales representative teams helping expand business operations in newer territories/markets.
Nonetheless, I hardly imagine how that benefits an experienced, management-level scheme of professionals, who are more prone to rely on their seniority and know-how to identify opportunities, for example. Likewise, in an industry where the ticket is high enough to reduce the count of open, simultaneous opportunities there would be a worse use case for the workflow recommendation features.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SAP to maintain sales pipeline details. The details include information like previous interactions and discussions, package offering to potential clients. These details also helps other stakeholders in the organisation to get accurate data about the potential customers. With all the data, sales forecasting is easier. Data such as new leads, quotes shared, current stage etc are maintained. SAP makes the data much easier to organize and analyze.
  • Automating repetitive processes
  • Organizing the lead details in structured sales pipeline like new leads, last contact date, quotes shared etc
  • Integration with other platforms has helped in saving a lot of time
  • Analytical tools that helps in analyzing the data very efficiently
  • Presence of a lot of analytics can sometimes confuse new users
  • The interface is very heavy and it makes the platform slow to load
I interact with a lot of customers every week and SAP helps me to maintain all my discussion and details with these customers. Entering new lead information, sending quotations multiple times, previous discussions and other information helps me to track all my leads very effectively
October 27, 2023

SAP Sales Cloud Review.

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have used SAP CRM in order to manage my database of clients and customers. It is an efficient way to see, on a daily basis, what the key tasks and activities I need to focus on in order to hit my KPIs and generate a pipeline. It is also an effective way for me to track my ongoing opportunities and see where I should lean in and focus my time to maximize performance. The business problem that it solves is that it allows me to focus on sales and on activities that will drive toward sales.
  • Track Prospects.
  • Track Pipeline.
  • Clean UI.
  • Mobile
  • Slow to process.
I think SAP CRM would be suitable for any situation in which you need an effective system for tracking clients and customers. My recommendation would be if you have a Salesforce of at least 50 people and are at least 50+ in revenue, then it would be worthwhile to consider leveraging SAP. At a smaller company, there are likely more cost-effective options.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud solutions are used to track quotes and the progress of quotes, along with amendments to enforce group insurance plans. The product organizes and keeps a tally of all sales, quotes, and amendments.
  • Tracks sales quote.
  • Organize sales data.
  • Offers reporting features.
  • User interface it could be easier.
  • Easier learning curve.
It's a great product for industries where you need to track sales data where there are a lot of data variables.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Today, our company uses SAP Sales Cloud to keep the entire sales process running smoothly. We have truly embraced everything that SAP Sales Cloud has to offer. Key features like tasks and notifications have completely transformed how we track our leads.
  • Given management ample and useful data to work with
  • Connected every aspect of the business
  • Made the lead capture process more efficient
  • Issues with formatting in case of uploading documents in the tool
Features like communication and email tracking will bring transparency and accountability to your pipeline process. There is no better way to streamline your sales process than to use SAP Sales Cloud and you can meet the needs of your customers through integrations you can build with SAP Sales Cloud.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SAP for a few reasons. We were looking to drive innovation as well as revenue growth. It also has the capability to improve our customer relationships. We weren't able to keep on top of our customer service needs as well before implementing SAP Sales Cloud. It has greatly improved many of our processes.
  • We can get all our reports in one platform.
  • The collaboration between teams.
  • There are great customization capabilities.
  • Occasionally, the loading time can be slow.
  • The training was a bit arduous, but once you get the hang of the process, it's pretty easy.
  • The customer service tickets could be responded to a bit faster.
The amount of automation you can use SAP Sales Cloud for is great. It streamlines many of our other software's processes. We use Hubspot as well as Sales Cloud and they work great together. It has greatly enhanced our ability to collaborate between sales and marketing. The analytics we can draw between the two has helped us put more prospects into our pipeline.
Suhail Gani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It helps our organization in maintaining the data base and optimizing performance management
  • Integration with other software / tools
  • Performance management
  • Proposal management
  • it should be more user-friendly
  • it lags sometimes so you need to work on its performance level
it is well suited in a proposal management, Data management, performance management within the organization.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We loved using SAP Sales Cloud because as the names states, it is a cloud solution. You can access it everywhere, anytime, within and outside the office. This was very important because the commercial teams are the primary users, and are often travelling, visiting clients and away from a desk. We used it to store prospect information, create customer profiles, manage the sales activities, publish reports on sales activities and sales funnel, but also connect to marketing campaigns and keep track of marketing activities and response. The scope was therefore a sales tool and customer database.
  • Seemless integration with marketing campaigns
  • Build customer profiles with their preferences and interactions
  • Keep track of leads and assign them to sales members
  • Making it easier to navigate the software, some other platforms are more userfriendly and have easier to navigate interfaces
  • Inclusion of artificial intelligence tools that can help provide information on leads or make suggestions for marketing campaigns
  • A lot of customization is required to fit the needs of your company, you need to setup the structure of forms and fields that you wish to keep track of or make mandatory
They are great if you want to have a one-stop-shop for contact management, sales and prospect funnel, and combine this all with marketing campaigns. It is cloud hosted, which has benefits to the users, especially if you are a global organization where travel is frequent. You do need a strong support team that will help configure, manage, clean the content, and train the users.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We want to use an easy solution to integrate to our large catalog of products with a easy way to buy and deliver for our clients without worry about integration issues and other engineering things. We found SAP Sales Cloud integrate easy with our daily operations and integration takes to our development 6 months less that we planned at start. Definitely we found a correct solution but the price is very high compared with other solutions in the market and the features is not at all that SAP Sales Cloud talks. Currently we search third-party solutions for increase speed, reduce costs and increase value for our clients.
  • easy to integrate for developers with current solutions
  • learning curve medium, all employees understand but takes time and effort
  • complex to understand analytics but good approach with headdache issues
  • Business units complex, employees need much time for understand platform
  • Integration "as-is" is very easy, but on-premise tools required hard work for integrate
  • Price is very high, we think in favor of other platforms in the cloud
SAP Sales Cloud is good to use for expert users but requires that IT department, OPS and Support understand the way in the SAP Sales Cloud manage data structure, technian information and cloud. You can use very easy if your department or company wants to acquire all the units of SAP, paying more that initially your company thinks and forcing to adopt other modules that you dont need wasting money and time.
Aman Kumar | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
SAP Sales Cloud streamlines sales by automating tasks like quote generation, order management, and pipeline monitoring. This boosts sales team efficiency, ensuring a smoother and more efficient sales process.
  • Mobile Accessibility: The mobile app of SAP Sales Cloud allows users to access critical data and perform tasks while on the go. This is particularly valuable for sales representatives in the field who can update information, check leads, and manage customer interactions from their mobile devices.
  • Quote-to-Cash Automation: The platform seamlessly manages the entire quote-to-cash process. It automates the creation of sales quotes, tracks orders, and ensures that the fulfillment process aligns with the customer's expectations. This reduces errors, accelerates sales cycles, and enhances customer satisfaction.
  • Cost and Licensing: Pricing for SAP Sales Cloud can be high, especially for smaller businesses. More flexible and cost-effective licensing options or scaled-down versions for small businesses could help expand its user base.
  • Real-time Collaboration: Enhanced real-time collaboration features could be valuable for teams working together on sales deals, enabling smoother communication and collaboration within the platform.
SAP Sales Cloud is well-suited for large enterprises requiring robust CRM solutions to manage intricate sales processes, customer relationships, and in-depth data analytics. It excels in organizations prioritizing precise sales forecasting, streamlined quote-to-cash automation, and advanced lead management. However, it might not be the best fit for smaller businesses with budget limitations due to its pricing. Additionally, companies seeking a more straightforward, user-friendly CRM solution with less emphasis on customization and integration features may find SAP Sales Cloud less appropriate.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Sales to manage the A-Z of our B2B sales operations. Every lead we generate goes through it, and our other systems are integrated to it to log conversations across different mediums. We also use the automated workflows and sequences very actively to:

1. Automate time-consuming sales processes
2. Provide a faster/better sales experience to our leads
3. Expand our ability to reach out to more prospects
  • The custom properties are very helpful. We've utilized these a lot to boost our automations
  • Managing our pipelines is pretty straightforward and largely error-free
  • There are A/B test options for a lot of things, which helps us bring in data to things like email sequences to easily find the better one
  • It doesn't support associating properties with each other except for contact-company-deal records
  • It's priced much higher than other CRM tools
I think SAP Sales Cloud is suitable for large or growing companies with weak/no CRM system. We first implemented it to uplift our growing sales operations, and it's done a fantastic job at that. It might not be 100% for you if you don't have the scale that requires an SAP tool, or if you already have one of the big CRM tools
Faheem Yaseen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use SAP Sales Cloud to track the leads and manage the leads where in there is a scope of opportunity. One of our team which works on Proposals helps them to track the status of proposals. It also helps us to keep a track of performance, and to analyse the data
  • management
  • keeping track
  • Integration with other tools/softwares
It heleped my organization to streamline the sales process, it saved a lot of time performing the analysis on performance, It helped my organization to keep a trak of all the proposal at one place. Moreover its user interface is highly friendly. It doesn't take much to get used to it. coolest thing is we can integrate it with other tools/softwares
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