Akamai Cloud Computing

Formerly Linode

Fast.

Simple.

Reliable.

No PostgreSQL as a service.

Easy to manage.

Good insights.

Backups.

Support.

Reliable.

Fast.

Efficient.

Less maintenance unless essential - all my servers upgraded and downtime this year.

Bigger and more storage.

Simple setup yet professional

Transparent pricing

Many regions are available

Inflexibility to customize hw specs

Too few tiers on LongView to choose from

Lack of exclusive services integration

Exceptional uptime and reliability.

Easy to use control panel.

Ability to install various operating systems, fully customizable to your own needs.

Kept informed about any upcoming hardware maintenance with the ability to adjust the maintenance window to better serve our needs.

Easy automated backups at the touch of a button.

Affordable, excellent prices and package options.

Bundled Longview monitoring service should have all features enabled for in-house servers.

Could use further customization options for access rights of sub-user accounts with access to the Linode control panel.

Reliability

Ease of setup

Technical guides

Flexibility to easily move between the various sizes of compute products as required.

Simple and clear cost effective pricing, no hidden charges.

Rock solid performance.

Continuing development in their APIs to improve automation which saves time and improves consistency.

Support could be better but have rarely had to use it.

Price competitiveness

Support is excellent and they know what they're talking about.

The level of English spoken by the support staff is superb. When something goes wrong you don't have time to work out endless miscommunications.

CPU allowance is surprisingly powerful compared to AWS servers at the same price point.

Disk speed is better than their competitors.

Managed databases are missing. Sure, they don't provide anything we can't do, but they do move the point of blame when anything goes wrong from us to the provider.

Disk IO isn't as fast as certain specialist cloud providers, and we've moved high IO workload to these.

We've used Linode to host some aspects of our Splunk enviroment because the cost vs. performance curve is second to none.

We use a smaller Linode server to host and redirect domains because the performance is great for the price.

We've used short term linodes to test software and various configurations.

I'd like to see some of the more advanced AWS features, like Lamba functions

I'd like to see a managed database offering

A virtual private cloud offering would be great

Enterprise features and management would be nice

Automatic data backup.

DDoS protection: We stay protected from Distributed Denial of Service attacks.

NodeBalancers for balancing the traffic.

It is cheaper and better than other hosting servers like AWS.

NodeBalancers are surprisingly expensive compared to VMs.

Lots of un-useful emails from Linode.

I love Linode because is simple to use and navigate.

You can create a node in a few seconds.

Linode has documentation about how you can protect Linux instance, deploy clusters, databases.

Direct VPN like GlobalProtect or FortiClient.

I wanna use Mongo Atlas and it just has nodes with Azure, Amazon and Google. It would be a great improvement if Linode add this.

ServerLess

Ease of setup

Timely customer support

Good uptime

Ability to customize packages

The Linode UI is easy to understand.

Linode VPS are very easy to maintain.

They payment information is most clear than other VPS companies.

Service similar to AWS RDS.

Service similar to AWS SES

Lambda scripts (serverless scripts)

Superb swift very supportive support service.

A solid infrastructure never fails.

Very economical.

Lot of features and services.

One stop solutions for all your cloud solutions.

Real time analytics for service we use.

IoT platform.

Cloud function.

MQTT brokers.

Chat server.

Video conferencing platform (like Zoom).

Video streaming platform (like Vimeo).

Transparency of their uptime and high availability of their cloud server.

Easy to use API to deploy solutions and services.

Clean and simple Cloud Manager UI interface to navigate.

Ability to select the data center regions visually.

Hard to know which version of the app can be deployed in the marketplace.

Not able to use chat widgets in the UI cloud manager as it keeps loading intermittently.

No update to the Community stackscripts which has been outdated.

Self-service computing resources.

Stable environment for virtual servers.

Minor gripe: The DNS manager should communicate how long it will take for information to update. UX of that tool could be better.

Offers GNU/Linux distributions for servers.

Offers loading your own .ISO for servers (such as *BSD Unix).

High-technology (powerful system resources and network services/bandwidth).

Helpful/friendly customer support.

Should consider allowing/supporting *BSD & OpenSolaris/IllumOS Unixes in their choices of .ISOs.

Should be a little more speedy updating non-systemd (real server) GNU/Linux .ISOs

For the number of servers they administer, might consider enlarging their team, but their current customer support team is more than adequate.

Reliability.

Ease of use.

Affordable.

Resizable.

Custom machines.

Add RAM on demand.

Performance value for the cost.

Flexibility of types of machines you can run.

Flexibility to scale with more services as needed.

Ability to run machines at various geographic locations.

Nothing comes to mind.

Value.

Uptime.

Support.

Features.

Flexibility.

TrustRadius recommends I add at least three issues, but I can't. Perhaps we'll run into issues as we continue to scale, but so far, it's been nothing but positive.

Fast bandwidth.

Up-to-date packages.

Many options for operating systems.

No GUI for every distro.

Faster CPU on nano Linode.

Value.

Performance.

User friendly management GUI.

Robust CLI.

Customer support.

Network effect: not popular across the industry for service stacks.

Fantastic Console Access -- everything is clear and well laid out.

Support -- their support has been absolutely stellar, both in quality and responsiveness.

Surprise Upgrades -- their rewarding of customers by boosting space or CPU power while keeping the cost steady has been phenomenal.

My greatest fear is that Linode will expand to a broader reach of services diluting what they are enormously talented at; they currently provide a very nice cost/service ratio that is virtually unbeatable. I don't need or want every cloud bell and whistle, what I want is to be able to stand up and have raw console access to a Linux system I can completely customize.

I wish Linode offered cheap, large storage options -- I don't need speed, I need space, lots of it. I could totally tolerate spinning rust as an option if it dropped more storage on me. I have several external multi-terrabyte drives picked up at Costco connected locally and bridge these, since I can't afford to do it in the cloud due to recurring costs.

We really like the ease of use of the Linode cloud management environment.

The Linode network team is very proactive, and communicates all network statuses in a timely and open manner.

The DNS manager for Linode makes it easy to manage not only address records, but all of the text records needed for things like DMARC.

The only complaint that we have with Linode is the pricing model. Pricing is done in tiers, and you cannot easily upgrade just RAM or storage by itself.

Control, from SSH to their own browser based console.

DNS services that work well as secondary, supporting ip4 and ip6.

Ease of selecting packages to suit the user's needs.

Some 'in between' options would always be useful, though not critical as the options are pretty good already.