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Smartsheet

Smartsheet

Overview

What is Smartsheet?

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

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Learn from top reviewers

Efficient tasks management

Rating: 10 out of 10
March 31, 2025
Vetted ReviewVerified User
I generate detailed routing sheets for implementing security protocols and contingency plans. The spreadsheets help me identify and prioritize security risks in the data we ha...
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Nour Nguyen
Employee - Information Technology
Tech and Security Consultant
Med Assistance
Smartsheet7 years of experience

Smartsheet is Ideal for Project Mgmt Asset Tracking

Rating: 8 out of 10
March 26, 2025
IncentivizedVetted ReviewVerified User
The main way I use Smartsheet is for project management and event management. We do a lot of exhibitor conferences here and Smartsheet is ideal for planning, tracking and assi...
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Dustin Roberts
Employee - Marketing
Marketing Associate
Canopy Life Sciences
Smartsheet2 years of experience

A Dream for Project Management

Rating: 9 out of 10
March 25, 2025
IncentivizedVetted ReviewVerified User
Smartsheet is a dream for project management. It makes it easy to stay on top of multiple competing priorities and work collaboratively with a team. It also makes it easy to a...
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Verified user
Director
Smartsheet5 years of experience

Smartsheet helps us do simple project management

Rating: 10 out of 10
March 20, 2025
IncentivizedVetted ReviewVerified User
We use Smartsheet mainly for project management to help track activities progress, dependencies and completion rate. Its very simple to use and fosters collaboration between b...
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Verified user
Technician
Smartsheet5 years of experience

Best tool for the Project Execution & Reporting Stage

Rating: 10 out of 10
September 27, 2024
IncentivizedVetted ReviewVerified User
Majorly we are using Smartsheet for the Project Execution stage, where it helps to track the various activities, and we can easily coordinate and share it with our team member...
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Verified user
Program Manager
Smartsheet5 years of experience
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Pricing

View all pricing

Pro

$9

Cloud
per month per user

Business

$19

Cloud
Per User / Per Month

Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.smartsheet.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

What Is Smartsheet? Everything You Want To Know In Under 10 Mins!

YouTube

Smartsheet Review: Key Features, Pros, And Cons

YouTube

Smartsheet Dynamic View Demo

YouTube

Smartsheet Demo [The Only One You Need]

YouTube

Smartsheet for Project Management - Demo

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

9
Avg 7.6

Professional Services Automation

Features that support professional services organizations

8
Avg 7.5
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Product Details

What is Smartsheet?

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.

Smartsheet Video

Karyopharm Therapeutic's mission is to bring important drugs to market. Clinical trials involve careful design, documentation, and approvals. The company moves through the process, getting drugs to patients quicker, with Smartsheet.

Smartsheet Competitors

Smartsheet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

Wrike, Asana, and monday.com are common alternatives for Smartsheet.

Reviewers rate Team Collaboration highest, with a score of 9.9.

The most common users of Smartsheet are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 87)

User-friendly Program

Rating: 8 out of 10
Incentivized
February 20, 2016
Verified User
Engineer in Engineering
Packaging and Containers Company, 51-200 employees
Vetted Review
Verified User
Smartsheet
2 years of experience
Use Cases and Deployment Scope
We use smartsheet for big projects/accounts. It is very helpful for defining timelines and managing our client's expectations. We manufacture abroad at times, and this can add significant time to our lead-time. Smartsheet organizes all of our timelines/deadlines, and compiles data coherently for our team, so we can present confidentially to our clients.
Pros
  • The program allows users to upload briefs. This helps our team stay organized.
  • The program generates a Gantt chart for us, and gives the user access to symbols that are understood across all business platforms.
  • Intuitive program - very user friendly for all ages - able to customize the fields.
Cons
  • I've had great experiences with it. I know that other colleagues use other programs for their businesses. I'm not sure how their program strengths compare to Smartsheet.
  • Sometimes I wish it wasn't an online program, but rather something that you download onto a computer.
  • When I was first testing out the program, I had a file. I wasn't sure if I wanted to keep the program so I cancelled it. A little time later, I re-subscribed, but my documents were erased. This was very disappointing. I contacted customer service, but they could not help me. This is another reason why I wished it was not an online program.
Likelihood to Recommend
I'm not sure how it compares to other programs in its genre. I've only used smartsheet.

Smartsheet - a user-friendly and functional project management tool

Rating: 8 out of 10
Incentivized
August 15, 2018
Verified User
Engineer in Engineering
Medical Devices Company, 51-200 employees
Vetted Review
Verified User
Smartsheet
2 years of experience
Use Cases and Deployment Scope
Smartsheet is used for project management across the whole organization. It addresses the company's needs for tracking individual project tasks, responsibilities, due dates, completion percentage as well as to provide higher level schedules, expected deliverable dates, critical path activities, and the like.
Pros
  • Smartsheet is very good at tracking tasks and generating dependencies. The user interface for accomplishing these functions is very intuitive, especially for anyone who has familiarity with Microsoft Excel. It basically takes some of the functionality of Microsoft Excel and Microsoft Project and merges them into an application that is more user friendly.
  • Smartsheet is also very good at offering connectivity and collaboration. Because of the way in which non-project management users can log in, receive notifications, and interact with the Smartsheet, it doesn't feel like it is the project manager's domain but rather something that is a tool for everyone to make use of and share.
  • Smartsheet is very accessible. As a someone who used Microsoft Project in the past, it has been much more convenient to access Smartsheet through the web rather than having to ensure I have access to the latest file or ensure that multiple people aren't trying to work on the file at the same time.
Cons
  • There really isn't much up-front guidance offered on using Smartsheet. As with any company, they will provide training and obviously have a help menu, but it would be nice for there to be some "forced" tips and tricks or tutorials provided to give new users the ability to "power-use" the software more quickly.
  • Project files become very large, and it is often very difficult to work on different sections without getting lost within the project. This is not necessarily specific just to Smartsheet, but functionality that would enable modularization or more easy navigation to work on multiple parts of a sheet at once would be helpful.
  • Communication tools within Smartsheet are not very functional or not very intuitive. Because of its collaborative nature, it would be helpful for there to be more capabilities for communication within the application about changes being made or between users who are editing the same sheet.
Likelihood to Recommend
Smartsheet is well suited for detailing project tasks, assigning task responsibilities, and tracking project progress, especially within a team of people. Its accessibility makes it ideal for when people are working remotely or when the project information is intended to be shared with a lot of people. The project files are easy to share, and since it is housed in the cloud, there is never a question of whether it is the most "up-to-date" file or not.
It is an invaluable tool for project management but can also be used for any sort of complex task management. The only scenarios in which it seems like it is not very appropriate is if the project or task is too small to require much planning or has too few people to require any sort of collaboration or visibility.

Smartsheet: Smart Choice?

Rating: 8 out of 10
April 08, 2014
CT
Cameron Tremblay-Adams
Account Manager
Pandora (Internet, 501-1000 employees)
Vetted Review
Verified User
Smartsheet
1 year of experience
Use Cases and Deployment Scope
Smartsheet is offered as a collaborative business software tool for all departments in my organization (1,000+). I'm not sure how widespread its usage is, but it's gaining popularity on our Performance Sales team. On this team, sales reps and account managers work very closely to ensure clients' ad campaigns are set up and executed correctly; sharing updates and data on Smartsheet improves communication in that relationship. Superior alternative to using Google Sheets/Docs.
Pros
  • Sharing -- Smartsheet is great at enabling users to email updates and time stamp multiple running 'Discussion' entries (which can be narrowed down by line item)
  • Cross-Sheet Linking -- Link sheets together so that values in one sheet populate or inform cells in a different sheet.
  • Format & Organization -- Contains most standard features you'd expect from word processing software, along with conditional formatting, indenting line items (which can be hidden under their parent lines), and various 'Views' (Grid vs. Calendar vs. Gantt)
  • Templates -- Smartsheet has a wide array of helpful templates to get you started based on what you're trying to accomplish. You can also save and share your own templates
Cons
  • Graphs & Charts -- They should incorporate graphing and chart-making features that enhance visualization and insight
  • Exporting -- Smartsheet does enable exporting (and importing) to Excel spreadsheets, but the formulas and formatting often get lost in translation, and the amount of time it takes to readjust and fix the issues dramatically reduce the value of exporting in the first place.
Likelihood to Recommend
How important is the ease of export to Excel (and accurate transfer of formulas/format)? What type of project/scenario is it (month-long, year-long, recurring, small team, large team, etc.)?

Happy SmartSheet Team User

Rating: 10 out of 10
Incentivized
April 03, 2019
JP
Joshua Pekar
HRIS Manager
Penske Truck Leasing (Transportation/Trucking/Railroad, 10,001+ employees)
Vetted Review
Verified User
Smartsheet
3 years of experience
Use Cases and Deployment Scope

Several departments are utilizing Smartsheet within the organization. We are fairly decentralized with several hundred locations making collaboration difficult at times. Smartsheet made project coordination much easier.

I use Smartsheet primarily with my team for many different activities. We track and share time off & out of office information, track and share information on projects, as well as track team member tasks/processes/procedures, to organize and share knowledge documents, and for notices and collaboration across other HR groups.

Pros
  • Collaboration. Smartsheet makes it very easy to share information with multiple users at the same time. It also has great functionality for sharing with non-users with great options for read-only or allowing those outside users to even edit sheets.
  • Project management. Smartsheet has all of the functionality that Microsoft Project does, but is much easier to use. You can import and export Excel, Project, or a few other formats, and the system has multiple options for entering information. Different types of views can be deployed or updated easily.
  • Reporting from Smartsheet is very easy. You can take data from multiple different sheets and combine them into one report. Depending on the user access you can also edit information from a report to update the original Smartsheets.
Cons
  • Gantt Charts: While the functionality here is very good, sometimes there could be some better options with the automatic coloration of these charts. Additionally, exporting is a little limited.
  • Formulas: There are a lot of basic formula options but there could be more. Additionally, calculations across multiple sheets could also be improved.
  • Pivot tables: These are only available as an additional add-on app. I wish this functionality would be standard.
Likelihood to Recommend
While Smartsheet can't quite do everything Excel can, it can completely replace Microsoft Project and some other collaboration tools. I really like the sharing ability within the tool, and the fact that your sheets come with multiple options for sharing to users who do not even have Smartsheet accounts. It makes collaboration very easy. It also has good options to store and track documentation and comments related to each item/task.

Smartsheet for the Smart Project Manager

Rating: 10 out of 10
December 04, 2014
RB
Randi Bradley
Project Manager, Implementation
Staples (Computer Software, 501-1000 employees)
Vetted Review
Verified User
Smartsheet
4 years of experience
Use Cases and Deployment Scope
My organization used smartsheet to manager all implementation project plans and project documentation for product implementations. Smartsheet was also our tool for action item list tracking during UAT. It was a great way to share real time updates with clients allow visibility to all stakeholders.
Pros
  • The Notification feature is an excellent tool to send friendly reminders to project participants regarding status updates and approaching deadlines.
  • The export feature to multiple file types such as MS Project and MS excel allow for ease of sharing with stakeholders who prefer to use a traditional software.
  • The audit functionality within each sheet allows to Project Managers to easily identify changes and updates to plans and task lists.
Cons
  • I would love to see more templates and standard reports to use as baselines.
  • When using workspaces it would be nice to be able to set access by sheet. Only being able to set access by workspace can be limiting and force the user to create single sheets not joined by a workspace. This also means the user is limited to the color and themes that could be used when dealing with multiple clients.
Likelihood to Recommend

Will the team benefit from having real time updates and notifications of changes as they happen? Yes

Will the team value the version control features used for attachments? Yes

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