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Xero

Xero

Overview

What is Xero?

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features…

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Recent Reviews

Xero to Hero

8 out of 10
March 18, 2024
Incentivized
My business uses Xero as a gauge for all financial optics. It helps manage monies in and out, account visibility and solves invoicing …
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Xero the Hero

10 out of 10
March 04, 2024
Incentivized
I use Xero for invoicing, reconciling our monthly revenue and spending, and providing our accountants with the information they need for …
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Xero or Zero

1 out of 10
March 01, 2024
I use it as an accounting program. <br>The program constantly loses the ability to connect to my bank. When reported this problem takes …
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Xero

4 out of 10
February 02, 2024
It is an accounting system we use for billing, paying bills, and producing financial reports. It also has payroll capabilities, but I am …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 44 features
  • Bank reconciliation (189)
    9.1
    91%
  • Accounts receivable (182)
    9.0
    90%
  • Standard reports (184)
    8.3
    83%
  • Dashboards (181)
    8.0
    80%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

"Straight-Forward" Accounting. How Xero Helped a Business Owner Manage Expenses
03:08
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Pricing

View all pricing

Early

$13

Cloud
per month

Growing

$37

Cloud
per month

Established

$70

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.xero.com/us/pricing-plans/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $13 per month
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.7
Avg 7.5

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.5
Avg 7.1

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8
Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.1
Avg 7.6

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.4
Avg 7.4

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

6.5
Avg 7.0

Order Management

The ability to process orders, and track them from quote to cash.

6.8
Avg 7.4
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Product Details

What is Xero?

Xero is an online accounting software platform for small businesses and their advisors, as well as for personal finance. Xero competes most often with QuickBooks Online. Its features, beyond the ubiquitous general ledger and double-entry bookkeeping support, include invoicing with quotes, bank reconciliation, purchase order and expense management, tax management, and it is mobile-accessible. Xero integrates with over 800 third-party applications, covering everything from inventory and logistics to cash flow, project management, customer relationship management, and e-commerce.

The product is sold by subscription (a distribution model commonly known as software as a service or SaaS) requiring the payment of a monthly fee. This charge is proportionate to the number (and type) of company entities managed by the subscriber. The lowest tiered pricing option is the $9 per month Starter pack, which supports unlimited users but a limited number of transactions. The $30 Standard pack breaks open usage limits and adds e-filing and payroll options. The $70 Premium package doubles the number of supported employees on payroll from 5 to 10, and supports multiple currencies.

Xero Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Cash management
  • Supported: Bank reconciliation
  • Supported: Expense management
  • Supported: Time tracking
  • Supported: Fixed asset management
  • Supported: Multi-currency support
  • Supported: Multi-division support
  • Supported: Regulations compliance
  • Supported: Electronic tax filing
  • Supported: Self-service portal
  • Supported: Global Financial Support
  • Supported: Primary and Secondary Ledgers

Inventory Management Features

  • Supported: Inventory tracking

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Customization Features

  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication

Xero Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Xero Video

Xero is accounting software for small businesses and their advisors. It reveals a business's cashflow in real-time with online accounting, invoicing, payroll, billing & banking.

Xero Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

Xero starts at $13.

Priority AccountEdge, QuickBooks Online, and Sage 50cloud Accounting are common alternatives for Xero.

Reviewers rate Journals and Reconciliations highest, with a score of 9.3.

The most common users of Xero are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(721)

Attribute Ratings

Reviews

(51-75 of 208)
Companies can't remove reviews or game the system. Here's why
July 10, 2023

Fan-freaking-tastic

Score 10 out of 10
Vetted Review
Verified User
  • integration with Dext
  • bank reconciliations
  • reporting
  • bank feeds
  • bank feeds
  • bank feeds (need I say more)
Lacey Davidson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Bank feeds work great, or I can easily import statements.
  • Easy to use, but still has the manual journal options for more detailed accounting.
  • Fixing errors is easy, plus gives detailed info on which user did what.
  • Cost! Very worth the low price.
  • Setting our own fiscal calendar is not available, so for every return or P&L, I have to manually adjust dates.
  • Remittance information on the checks is not available, and it very frustrating what they let you put on the checks.
  • Checks print in whatever weird order Xero puts them in. You can adjust to make it alphabetically and I can't figure out what ordering system they use.
  • We do use a small bank for one of our accounts, and it doesn't integrate with that bank. But that could be the bank's fault.
Bernadette Johnsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Good report editing and great power to share them with colleagues to seek to improve our accounting processes.
  • A simple and very dynamic user interface to manage financial and accounting data, it is a very automatic software.
  • We can use it from the office or from our phones, which allows us to work from home. I like that feature as we don't always have to be in front of the computer and we can do it remotely.
  • Xero has been a great software for us. We have not noticed any limitations in its use, the benefits have been constant, and we hope that it will continue to increase our financial and accounting effectiveness.
Dr Olivier Becherel - Leadership and Executive Coaching | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Bookkeeping with direct feeds from bank accounts.
  • A simple and elegant user interface.
  • A variety of specific reports.
  • Makes reconciliation a breeze.
  • Lodge Activity statement.
  • Payroll management.
  • Integrates well with Stripe.
  • Superannuation contribution payments
  • Can upload receipt/scan receipts to have everything in one place for bookkeeping
  • Sometimes bank feeds disconnect for no obvious reason.
  • Could provide graphic charts in addition to number reports to make it more visual.
James E. Heyward CPA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Xero has a clean user-friendly interface.
  • There are strong integrations with many complimentary applications.
  • The software is constantly being updated.
  • Since Xero was built for the web the application runs extremely smoothly.
  • The reporting function can certainly be improved. The function is good, but I think it is an area that could be simplified more.
  • Update the support function; they are very responsive but I don't think you can speak to a live person easily.
Mohsin Ejaz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Reporting (customizing look and contents and the ability to add multiple comparative periods is brilliant and not found in many other competitors.
  • Bank feeds. The way they organize bank feed and subsequent matching or coding is very user-friendly for non-accountants and fast for accountants.
  • Can file VAT returns and is MTD compliant in UK.
  • Customer support has been helpful (at least in my experience).
  • Bank reconciliations. I would like them to try something like QBO where reconciled transactions are marked and then locked, so when editing or deleting those transactions, you are shown an extra warning.
  • Vendor and customer pages. It should be easier to see a list of activities and then access those transactions from there. Again QBO does it better, in my opinion.
  • Search feature. Once again their main competitor does that better, you can search an invoice number, amount, date, vendor name, and account head in QBO and it will show relevant results. Xero global search functionality is pretty basic.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Customer Service
  • Recommending accountant advisor for the accounting
  • User interface
  • Fair pricing
  • Xero Projects easier to use and implement
  • Being able to cancel subscription right away- no 30 day wait
  • While pricing is fair, their billing department is terrible
March 20, 2022

Hero is Xero!!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Allows dates of invoices to change - not rigid
  • Sends individual or multiple invoices, whatever I choose
  • Shows which invoices are late, which ones are due, and allows us to have drafts that are not comingled with valid, current invoices
  • It would be nice to be able to pull an invoice and put in drafts
  • I wish it was compatible with our HUBSPOT app
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Links shopify very seamlessly via applications like A2x
  • Makes creating invoices easy
  • Ensures all sales are filtered through from Shopify and broken down into GST, discounts, sales
  • Lower price point for small businesses
  • Linking shopify without the need for A2x
  • Improve interface so it could directly link to ATO
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Very user-friendly software.
  • The possibility to create recurring invoices.
  • Nice functionality to reconcile bank accounts.
  • Customer reports missing.
  • Limited setting up in the access rights. It would be very useful to be able to set up the user access rights more in detail.
  • Not all the banks available for bank feeds.
February 24, 2022

Simple Xero

Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Quote/Invoice generation
  • expense tracking and reimbursement
  • Employee visibility on dashboard and payment status
  • Easy invoice templates
  • It is relatively simple overall, good for ease of use but no real advanced functionality
  • Relatively inflexible invoice generator tool
  • No integration and visibility to other payroll platforms
Jessica Meadows Rich | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Allows me to quickly label transactions
  • Allows me to easily pull reports like Balance Sheets and P&Ls
  • Removes the human element and automates my transactions
  • The bank feed doesn't always work as expected, still requiring some manual entry
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