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Yesware

Yesware

Overview

What is Yesware?

Yesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

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Recent Reviews

TrustRadius Insights

Yesware is a versatile tool that has been widely used by various teams and departments within organizations. Users have found the product …
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I heart Yesware

10 out of 10
June 16, 2023
Incentivized
Yesware allows us to keep track of prospects and their interest level over long periods of time as we have a long sales cycle and work …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Pro

$19

Cloud
per month

Premium

$45

Cloud
per month

Enterprise

$85

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.yesware.com/plans-and…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $19 per month
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Product Demos

Demo Diaries: Ep 043 | "Training Your Sales Teams To Understand Their Buyers"

YouTube

Live Demo of Yesware

YouTube

Yesware Demo - PremedRevolution.com

YouTube
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Product Details

What is Yesware?

Yesware is a service for salespeople that helps them close deals faster. This solution includes an email service that tracks email, template responses and syncs to CRM solutions.

Yesware is a Vendasta solution since the October 2022 acquisition.

Yesware Screenshots

Screenshot of CampaignsScreenshot of Email Templates

Yesware Video

https://www.yesware.com/ Hear what our customers are saying about Yesware's value and business impact. Yesware removes barriers to productivity and empowers teams to make smarter decisions, faster. Save hours scaling outreach and follow-up. Templates and Campaigns make outr...
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Yesware Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Yesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

Yesware starts at $19.

Marketo Sales Connect, ClearSlide, and HubSpot Sales Hub are common alternatives for Yesware.

Reviewers rate Support Rating highest, with a score of 8.2.

The most common users of Yesware are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(178)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Yesware is a versatile tool that has been widely used by various teams and departments within organizations. Users have found the product helpful in tracking email interactions, such as opens, clicks, and attachment views, to better gauge interest from sales prospects. It has also been used for mass communication and driving awareness and interest in products or services through outbound campaigns. Yesware's integration with Salesforce has enabled sales teams to track performance, manage leads, and automate tasks efficiently. Additionally, users have appreciated the insights provided by Yesware, allowing them to make data-driven decisions and improve their email content and subject lines for better engagement. Overall, Yesware has solved the problem of structuring and streamlining outreach efforts while saving time for sales representatives through its automation features and analytics capabilities.

Users commonly recommend Yesware for managing emails and sales purposes. They advise giving it a try as it is easy to set up campaigns and valuable for selling. Users find Yesware easy to use and a great tool, although they have encountered challenges with scheduling and attachment tracking. The ability to track emails sent and open rates is highly appreciated. Yesware is recommended for follow-ups, recaps, and prospecting, especially for sales purposes. Users suggest utilizing as many features as possible for insightful analytics and recommend providing feedback for product enhancements. Not using Yesware is seen as a missed opportunity, as it is efficient, effective, and productive for email communication. Users consider Yesware worth the money for tracking and responding to email messages. It is also recommended for tracking receipt of emails without read receipts, high volume email communications, leveraging templates, and B2B sales. Users mention the convenience of Yesware in tracking emails and setting up reminders for follow-ups. They plan to keep using Yesware as they have not found any other solution that comes close to its UX and functionality for Gmail users. Users advise starting with small campaigns and gradually increasing the number of emails.

Attribute Ratings

Reviews

(51-62 of 62)
Companies can't remove reviews or game the system. Here's why
Brennan Middleton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Well suited for prospecting campaign based on prospects with high security "gate keepers" where it is very difficult to get in touch. Government agencies are protected and seeing the open rate and times of opened emails allows our sales team to be more effective.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Yesware is awesome for a sales team to track how well they are communicating. I don't find as much use for it personally since I am in marketing and when I want this type of information, I'm using Hubspot for automated emails. However, I use it as a tool to help out my sales team, adding in email templates that they can use for specific follow-up scenarios. To use the templates, it pre-populates any Salesforce fields I need, and the sales team can quickly add specific info they need, saving tons of time.
Peter Filias | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If you're sending emails that are very similar to each other, Yesware is perfect for that. If you deal with a large number of customers and you don't want to lose track of the e-mails you send out, Yesware is perfect for that. If you're not into communicating with customers much, Yesware may not be for you.
Sameer Advani | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Yes, client tracking client emails and monitoring the data as a sales lead. It is well suited for spiffs.

It didn't work well for our older Sales Folk's as the learning curve was too difficult with all the glitches and overall clunkyness.
January 20, 2016

Yes to Yesware!!

Kaity Harrington | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I suggest that our management team uses the email templates! They save so much time when sending the same emails throughout the year. I also told our HR team to use them for all of our new hires. Then we are consistent across the board for all of our emails and new hires!
Erin Harris | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It doesn't integrate with HubSpot so we can't communicate lead lists or activities between HubSpot and Yesware. This isn't a huge deal as Yesware does send activity information into HubSpot as does HubSpot. We use HubSpot for larger scale email sends and lead reporting anyway so it's not that we're missing out on anything.
May 02, 2014

Yes, please

Score 6 out of 10
Vetted Review
Verified User
It is best used for feedback during the lead generation and sales process. It provides great data that helps improve campaign effectiveness and is a great tool to gain actionable insights into your leads. It is less efficient without using it in real-time, but can help managers track team metrics and ensure individual contributors are making the connections necessary to close deals.
Score 6 out of 10
Vetted Review
Verified User
If you're not looking to track unlimited emails, there are similarly priced options that you may want to consider. While this was a few months ago, Yesware was the only email tracking plugin that offered unlimited tracking for the price I wanted to pay. They have recently raised their prices, so I'm not sure if this is still the case. If you need real-time metrics to track open/reply rates across team members, this would likely not be a good fit for you unless they have made improvements in this area.
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