ADP Vantage HCM vs. Ascentis (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Vantage HCM
Score 6.5 out of 10
Enterprise companies (1,001+ employees)
ADP Vantage HCM is a platform combining HR, payroll, benefits, talent management and time & attendance. ADP promotes dedicated HR representatives to work with businesses.N/A
Ascentis (discontinued)
Score 7.5 out of 10
N/A
Ascentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.N/A
Pricing
ADP Vantage HCMAscentis (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP Vantage HCMAscentis (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
ADP Vantage HCMAscentis (discontinued)
Considered Both Products
ADP Vantage HCM

No answer on this topic

Ascentis (discontinued)
Chose Ascentis (discontinued)
ADP is mostly likely the status quo for HRIS systems, their CS and 24/7 support is incomparable to other systems, including Ascentis. There are often manual corrections needed, negative changes to user view, and other very odd things that happen with Ascentis that I have …
Top Pros
Top Cons
Features
ADP Vantage HCMAscentis (discontinued)
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP Vantage HCM
9.2
62 Ratings
15% above category average
Ascentis (discontinued)
7.1
150 Ratings
10% below category average
Employee demographic data9.256 Ratings6.7137 Ratings
Employment history9.059 Ratings7.3140 Ratings
Job profiles and administration9.355 Ratings6.9128 Ratings
Workflow for transfers, promotions, pay raises, etc.9.357 Ratings6.7126 Ratings
Organizational charting9.150 Ratings5.290 Ratings
Organization and location management9.451 Ratings8.0109 Ratings
Compliance data (COBRA, OSHA, etc.)9.344 Ratings8.8102 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Vantage HCM
9.3
61 Ratings
15% above category average
Ascentis (discontinued)
7.8
125 Ratings
3% below category average
Pay calculation9.558 Ratings7.1115 Ratings
Support for external payroll vendors9.239 Ratings6.162 Ratings
Off-cycle/On-Demand payment9.317 Ratings8.328 Ratings
Benefit plan administration9.246 Ratings6.7108 Ratings
Direct deposit files9.460 Ratings9.2100 Ratings
Salary revision and increment management9.645 Ratings8.692 Ratings
Reimbursement management9.17 Ratings8.851 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP Vantage HCM
9.2
40 Ratings
12% above category average
Ascentis (discontinued)
7.8
105 Ratings
4% below category average
Approval workflow9.339 Ratings7.999 Ratings
Balance details9.110 Ratings7.099 Ratings
Annual carry-forward and encashment9.19 Ratings8.484 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP Vantage HCM
9.4
63 Ratings
14% above category average
Ascentis (discontinued)
7.0
153 Ratings
15% below category average
View and generate pay and benefit information9.163 Ratings7.8138 Ratings
Update personal information9.158 Ratings8.6151 Ratings
View company policy documentation9.448 Ratings5.4110 Ratings
Employee recognition9.721 Ratings6.061 Ratings
View job history9.547 Ratings7.3108 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP Vantage HCM
9.9
14 Ratings
24% above category average
Ascentis (discontinued)
5.8
33 Ratings
30% below category average
Tracking of all physical assets9.914 Ratings5.833 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP Vantage HCM
8.7
61 Ratings
13% above category average
Ascentis (discontinued)
6.4
147 Ratings
18% below category average
Report builder9.160 Ratings7.0144 Ratings
Pre-built reports7.759 Ratings7.5142 Ratings
Ability to combine HR data with external data9.241 Ratings4.673 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP Vantage HCM
8.9
35 Ratings
10% above category average
Ascentis (discontinued)
5.1
98 Ratings
45% below category average
New hire portal8.433 Ratings5.398 Ratings
Manager tracking tools9.327 Ratings4.976 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP Vantage HCM
8.8
19 Ratings
7% above category average
Ascentis (discontinued)
7.2
57 Ratings
13% below category average
Corporate goal setting8.915 Ratings6.743 Ratings
Individual goal setting8.518 Ratings7.653 Ratings
Line-of sight-visibility8.515 Ratings7.138 Ratings
Performance tracking9.417 Ratings7.250 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP Vantage HCM
8.7
23 Ratings
8% above category average
Ascentis (discontinued)
6.0
63 Ratings
28% below category average
Performance plans7.822 Ratings5.659 Ratings
Performance improvement plans8.619 Ratings5.650 Ratings
Review status tracking8.619 Ratings5.857 Ratings
Review reminders9.119 Ratings6.555 Ratings
Multiple review frequency9.217 Ratings6.650 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP Vantage HCM
9.4
13 Ratings
17% above category average
Ascentis (discontinued)
5.9
27 Ratings
30% below category average
Create succession plans/pools9.711 Ratings6.421 Ratings
Candidate ranking8.812 Ratings6.421 Ratings
Candidate search9.512 Ratings5.027 Ratings
Candidate development9.512 Ratings5.823 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP Vantage HCM
9.3
25 Ratings
17% above category average
Ascentis (discontinued)
5.5
89 Ratings
35% below category average
Job Requisition Management9.524 Ratings5.485 Ratings
Company Website Posting9.524 Ratings5.279 Ratings
Publish to Social Media9.720 Ratings5.659 Ratings
Job Search Site Posting9.623 Ratings5.871 Ratings
Duplicate Candidate Prevention9.620 Ratings5.657 Ratings
Applicant Tracking7.924 Ratings5.783 Ratings
Notifications and Alerts9.625 Ratings5.369 Ratings
Best Alternatives
ADP Vantage HCMAscentis (discontinued)
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP Vantage HCMAscentis (discontinued)
Likelihood to Recommend
9.0
(66 ratings)
7.2
(164 ratings)
Likelihood to Renew
7.1
(19 ratings)
6.3
(12 ratings)
Usability
8.2
(17 ratings)
7.6
(44 ratings)
Availability
8.6
(7 ratings)
6.7
(5 ratings)
Performance
7.3
(8 ratings)
7.1
(4 ratings)
Support Rating
7.8
(24 ratings)
8.2
(150 ratings)
In-Person Training
9.0
(1 ratings)
8.0
(1 ratings)
Online Training
5.1
(8 ratings)
8.3
(4 ratings)
Implementation Rating
7.1
(13 ratings)
8.3
(5 ratings)
Configurability
6.1
(7 ratings)
9.0
(1 ratings)
Ease of integration
6.0
(7 ratings)
3.0
(1 ratings)
Product Scalability
7.7
(7 ratings)
6.7
(4 ratings)
Vendor post-sale
7.4
(7 ratings)
9.6
(3 ratings)
Vendor pre-sale
8.5
(6 ratings)
9.6
(3 ratings)
User Testimonials
ADP Vantage HCMAscentis (discontinued)
Likelihood to Recommend
ADP
[ADP Vantage HCM is] great for big organizations with complex processes and who need all the features/functionalities provided by the platform. May not be very suitable for smaller companies who aren't as elaborate in terms of their HR processes and the enterprise licensing costs can be slightly prohibitive. Great for companies looking for plug-and-play solutions which need minimal/no customization off the shelf.
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Discontinued Products
In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
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Pros
ADP
  • User Security Granularity: I can fine-tune access exactly, rather than give someone too little or too much access.
  • Employee Data Security: All of our data is secure and encrypted by ADP. I do not have to manage security beyond keeping users from giving their username and password to someone. The rest is out of sight and out of mind, handled by ADP.
  • Out of the Box Functionality: While we did have to make configuration decisions in implementation, the functions and customizations we make inside of ADP all function from day one and are not affected by security updates, new versions, or patches. With other highly customized products, any update to the stock system poses a threat to functionality. ADP Vantage does exactly what we want it to do, the way we want it, and without being disabled by ongoing life-cycle management by ADP.
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Discontinued Products
  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
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Cons
ADP
  • [The] tax setup section needs more work, it is unclear sometimes if we need to set up tax in Smart Compliances or somewhere else, and then the rode to make that tax active and add it to the employee.
  • [The] payroll audit could be more clear and include more data from all adjustments, for example, if there is [a] salary rate change, there [are] not flags to check that in [the] audit section of the payroll.
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Discontinued Products
  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
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Likelihood to Renew
ADP
Because we have only been using the system for 5 years, we will continue using this service until our business outgrows the support we need or is unable to meet our needs. we need a system that will integrate with our carriers and well as our general ledger system. We are currently looking for another GL system to fit our needs that will need to integrate with ADPVantage
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Discontinued Products
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
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Usability
ADP
It's a great product and the enhancements make it better all the time. I feel there are some areas that are severly lacking attention, such as Garnishments. This area of the product is not user friendly at all and ADP has not made an enhancement here since we went live 2012.
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Discontinued Products
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
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Reliability and Availability
ADP
The software just works. I can count on one hand the number of actual outages I have experienced in the last 10 years. We have had slowdowns, where response/processing time was slow, but those too are few and far between. The redundancies and backups they have in place at ADP mean my resources are available all the time. The only reason I say 9 of 10 is because there are times when an update or patch will cause an issue in another part of the system that usually isn't discovered prior to the patch/update's implementation. These have happened several times. The plus side is that these are almost always resolved immediately.
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Discontinued Products
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
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Performance
ADP
Pages do load pretty swiftly, and reports do not take too long. However, I have noticed that most reports become available sooner than some. Which if you are trying to process payroll, it may slow you down and tends to be time consuming when you're in a crunch
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Discontinued Products
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
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Support Rating
ADP
The support for ADP Vantage HCM is mostly excellent. Sometimes it can be hard to reach an ADP representative that is knowledgeable in whatever area you are having difficulty but for the most part it is very good. For the weaknesses that ADP Vantage HCM has, they almost make up for it with their support teams. If by chance you reach someone who is unable to help, I suggest calling the main help line again and you will reach someone who not only helps with the issue but also walks you through the process and explains it to you.
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Discontinued Products
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
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In-Person Training
ADP
My instructor as amazing and very knowledgeable. My instructor kept my attention and made sure that I understood each module before he moved on. No matter how many times I asked a question for clarification, he answered them. I've taken other instructor led training's before, I have to say that ADP made it easy
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Discontinued Products
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
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Online Training
ADP
A lot of set ups vary from company to company so parts of our training we found it difficult to relate it to our processes. They have TONS of training modules available and a streamlined process for what you should complete and when. Would have been helpful to have onsite training for how much one pays for the system.
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Discontinued Products
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
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Implementation Rating
ADP
It was a great implementation, ADP went above and beyond to ensure it was successful. ADP hosted modeling sessions that included the subject matter experts from all areas. It was helpful that the implementation was all inclusive as we received indepth detail of how each area affects another.
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Discontinued Products
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
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Alternatives Considered
ADP
ADP Vantage was chosen because ADP is best in class for payroll service. They excel in garnishments; they excel in taxes; they excel in payroll delivery; they excel in customer service; they excel in actual payments; Vantage was their latest and greatest payroll processing platform.
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Discontinued Products
Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
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Scalability
ADP
ADP Vantage is able to scale to our needs. As your organization's payroll and time and attendance needs grow, ADP has optional modules (scheduler, HR, ect.) that can be purchased. The basic reporting and metrics are nice add-ons.
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Discontinued Products
Large acquisition would be very complicated, seems more appropriate for companies under 100
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Return on Investment
ADP
  • Positive - saving the admins time by allowing EE's to access their own information.
  • Positive - Managers being able to use Vantage easily to manage their employees.
  • Negative - would probably be when the system gives you errors randomly that are not true errors. Once you refresh the page or log out and back in then the error does not come up. Not sure if this has to do with connection as well.
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Discontinued Products
  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
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ScreenShots

ADP Vantage HCM Screenshots

Screenshot of Pay group SelectionScreenshot of Screenshot of Myself Dashboard:
Self-service views empower your people to take charge of their employee experience.Screenshot of Admin Custom Content:
Deep but simple configuration, easily yet precisely tailored to current or future needs.Screenshot of ADP Mobile App: Highly rated on the App Store
View your pay and much more anytime and virtually anywhere.

Ascentis (discontinued) Screenshots

Screenshot of Access all of your details including, paychecks, personal file, timeclock, etc via our mobile app.Screenshot of Punch-in and punch-out on the go.Screenshot of Centralized location for everything related to a user or admin.Screenshot of Every employee has access to their personal information in one location.Screenshot of Pre-built reporting along with Ad Hoc reporting gives you the ability to understand your business as a whole.Screenshot of Benefit enrollment made easy for your employees.