Ascentis (discontinued) vs. isolved

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ascentis (discontinued)
Score 7.5 out of 10
N/A
Ascentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.N/A
isolved
Score 7.0 out of 10
N/A
isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.
$4
Per Employee Per Month
Pricing
Ascentis (discontinued)isolved
Editions & Modules
No answers on this topic
isolved
$4.00
Per Employee Per Month
Offerings
Pricing Offerings
Ascentis (discontinued)isolved
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Ascentis (discontinued)isolved
Considered Both Products
Ascentis (discontinued)

No answer on this topic

isolved
Chose isolved
I'm glad that our company made the switch from Ascentis to iSolved. Ascentis did not have nearly as much to offer comparatively. My clock ins were constantly being missed and having to be corrected by management because the website had breakdowns constantly. I rarely have …
Top Pros
Top Cons
Features
Ascentis (discontinued)isolved
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Ascentis (discontinued)
7.1
150 Ratings
10% below category average
isolved
7.3
150 Ratings
7% below category average
Employee demographic data6.7137 Ratings8.0128 Ratings
Employment history7.3140 Ratings7.0125 Ratings
Job profiles and administration6.9128 Ratings7.8117 Ratings
Workflow for transfers, promotions, pay raises, etc.6.7126 Ratings7.0123 Ratings
Organizational charting5.290 Ratings7.273 Ratings
Organization and location management8.0109 Ratings7.398 Ratings
Compliance data (COBRA, OSHA, etc.)8.8102 Ratings6.792 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Ascentis (discontinued)
7.8
125 Ratings
3% below category average
isolved
7.8
160 Ratings
3% below category average
Pay calculation7.1115 Ratings8.5156 Ratings
Support for external payroll vendors6.162 Ratings6.272 Ratings
Off-cycle/On-Demand payment8.328 Ratings7.1105 Ratings
Benefit plan administration6.7108 Ratings7.3114 Ratings
Direct deposit files9.2100 Ratings8.5155 Ratings
Salary revision and increment management8.692 Ratings8.3126 Ratings
Reimbursement management8.851 Ratings8.484 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Ascentis (discontinued)
7.8
105 Ratings
4% below category average
isolved
7.3
132 Ratings
10% below category average
Approval workflow7.999 Ratings7.1106 Ratings
Balance details7.099 Ratings7.6129 Ratings
Annual carry-forward and encashment8.484 Ratings7.398 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Ascentis (discontinued)
7.0
153 Ratings
15% below category average
isolved
8.0
151 Ratings
2% below category average
View and generate pay and benefit information7.8138 Ratings8.1150 Ratings
Update personal information8.6151 Ratings8.2144 Ratings
View company policy documentation5.4110 Ratings8.195 Ratings
Employee recognition6.061 Ratings7.354 Ratings
View job history7.3108 Ratings8.5117 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Ascentis (discontinued)
5.8
33 Ratings
29% below category average
isolved
8.1
49 Ratings
4% above category average
Tracking of all physical assets5.833 Ratings8.149 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Ascentis (discontinued)
6.4
147 Ratings
17% below category average
isolved
7.5
140 Ratings
1% below category average
Report builder7.0144 Ratings8.0133 Ratings
Pre-built reports7.5142 Ratings7.1136 Ratings
Ability to combine HR data with external data4.673 Ratings7.570 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Ascentis (discontinued)
5.1
98 Ratings
45% below category average
isolved
7.6
114 Ratings
6% below category average
New hire portal5.398 Ratings7.6113 Ratings
Manager tracking tools4.976 Ratings7.778 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Ascentis (discontinued)
7.2
57 Ratings
13% below category average
isolved
7.6
36 Ratings
7% below category average
Corporate goal setting6.743 Ratings7.627 Ratings
Individual goal setting7.653 Ratings7.531 Ratings
Line-of sight-visibility7.138 Ratings7.527 Ratings
Performance tracking7.250 Ratings7.733 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Ascentis (discontinued)
6.0
63 Ratings
28% below category average
isolved
7.4
56 Ratings
7% below category average
Performance plans5.659 Ratings7.448 Ratings
Performance improvement plans5.650 Ratings7.447 Ratings
Review status tracking5.857 Ratings7.850 Ratings
Review reminders6.555 Ratings7.049 Ratings
Multiple review frequency6.650 Ratings7.445 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Ascentis (discontinued)
5.9
27 Ratings
29% below category average
isolved
7.6
35 Ratings
4% below category average
Create succession plans/pools6.421 Ratings7.623 Ratings
Candidate ranking6.421 Ratings7.530 Ratings
Candidate search5.027 Ratings7.532 Ratings
Candidate development5.823 Ratings7.626 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Ascentis (discontinued)
5.5
89 Ratings
35% below category average
isolved
7.9
53 Ratings
1% above category average
Job Requisition Management5.585 Ratings7.840 Ratings
Company Website Posting5.279 Ratings8.248 Ratings
Publish to Social Media5.759 Ratings8.040 Ratings
Job Search Site Posting5.871 Ratings8.044 Ratings
Duplicate Candidate Prevention5.657 Ratings7.740 Ratings
Applicant Tracking5.783 Ratings8.143 Ratings
Notifications and Alerts5.369 Ratings7.851 Ratings
Best Alternatives
Ascentis (discontinued)isolved
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ascentis (discontinued)isolved
Likelihood to Recommend
7.2
(164 ratings)
7.8
(173 ratings)
Likelihood to Renew
6.3
(12 ratings)
9.9
(24 ratings)
Usability
7.6
(44 ratings)
8.1
(15 ratings)
Availability
6.7
(5 ratings)
9.1
(7 ratings)
Performance
7.1
(4 ratings)
8.8
(6 ratings)
Support Rating
8.2
(150 ratings)
7.6
(28 ratings)
In-Person Training
8.0
(1 ratings)
9.1
(1 ratings)
Online Training
8.3
(4 ratings)
9.0
(7 ratings)
Implementation Rating
8.3
(5 ratings)
7.3
(13 ratings)
Configurability
9.0
(1 ratings)
7.2
(5 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.6
(3 ratings)
Ease of integration
3.0
(1 ratings)
8.8
(4 ratings)
Product Scalability
6.7
(4 ratings)
8.5
(7 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
9.6
(3 ratings)
8.7
(8 ratings)
Vendor pre-sale
9.6
(3 ratings)
9.0
(7 ratings)
User Testimonials
Ascentis (discontinued)isolved
Likelihood to Recommend
Discontinued Products
In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
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isolved
Isolved is great with payroll and payroll changes as well as onboarding. Our benefit open enrollment went well and for the most part was stress free, there were a few hiccups with our 3rd party supplemental insurances. Because of their complexity and they way they are processed through payroll there was a little confusion and things needed to be adjusted. But due to the flexibility of the system the issues didn't become big problems.
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Pros
Discontinued Products
  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Read full review
isolved
  • Payroll Processing (timely and accurate).
  • Customer Service (dedicated account service representative, who gets to know your company's needs).
  • Payroll Reports (accurate, timely, extensive, exhaustive, customizable).
  • Employee Information (accurate reporting of the data, easily viewable information, information presented in a streamlined fashion).
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Cons
Discontinued Products
  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Read full review
isolved
  • More reminder notifications would be great!
  • A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
  • Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places
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Likelihood to Renew
Discontinued Products
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
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isolved
Due to the continued problems (time clock disconnects, regular post-update issues) and users' negative attitude, we are unlikely to renew. Another important factor is that TF is US-centric, so it does not account for local Philippine specifics, which is important to us.
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Usability
Discontinued Products
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
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isolved
It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.
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Reliability and Availability
Discontinued Products
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
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isolved
Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.
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Performance
Discontinued Products
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
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isolved
We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds
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Support Rating
Discontinued Products
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
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isolved
Overall support is very helpful, but members of our team have expressed frustration with allegedly needing to provide the same pieces of information repeatedly because the person they're working with doesn't seem to understand the issue or is missing their meaning, etc
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In-Person Training
Discontinued Products
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
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isolved
All over the phone, but it was comprehensive.
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Online Training
Discontinued Products
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
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isolved
We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.
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Implementation Rating
Discontinued Products
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
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isolved
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
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Alternatives Considered
Discontinued Products
Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
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isolved
I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
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Contract Terms and Pricing Model
Discontinued Products
No answers on this topic
isolved
Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.
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Scalability
Discontinued Products
Large acquisition would be very complicated, seems more appropriate for companies under 100
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isolved
We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.
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Return on Investment
Discontinued Products
  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
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isolved
  • When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
  • Employees love having the ability to easily view and verify their timecards prior to payroll submission.
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ScreenShots

Ascentis (discontinued) Screenshots

Screenshot of Access all of your details including, paychecks, personal file, timeclock, etc via our mobile app.Screenshot of Punch-in and punch-out on the go.Screenshot of Centralized location for everything related to a user or admin.Screenshot of Every employee has access to their personal information in one location.Screenshot of Pre-built reporting along with Ad Hoc reporting gives you the ability to understand your business as a whole.Screenshot of Benefit enrollment made easy for your employees.