UberConference vs Zoom | TrustRadius

What users are saying about

Score 8.7 out of 10

Based on 105 reviews and ratings

Score 8.8 out of 10

Based on 2023 reviews and ratings

Feature Rating Comparison

UberConference

Zoom

High quality audio

High quality video

Low bandwidth requirements

Mobile support

UberConference

Zoom

Desktop sharing

Whiteboards

UberConference

Zoom

Calendar integration

Meeting initiation

Record meetings / events

Slideshows

Integrates with social media

UberConference

Zoom

Live chat

Q&A

Audience polling

UberConference

Zoom

User authentication

Participant roles & permissions

Confidential attendee list

Pros

Easy to log in. We send a link out to sales prospects who haven't used the site before, and it doesn't require any downloads or plugins to join the conference or view our screenshare.
The screenshare function is strong. It connects quickly and we rarely get disconnected unless we're in a bad service area.
The site has a clean look to it. There aren't a lot of bells and whistles that get in the way and complicate things.

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Director of Sales

GlobalyceumE-Learning, 1-10 employees

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It just works. Biggest complaint with our previous solution is that it took 10 minutes to connect to a meeting. Now, our users connect instantaneously.
Dashboard is fantasitic. Can access real time information to troubleshoot calls.
Admin ports offers quite a bit of information. Like that it's a one stop shop to access everything I need to administer the site, users, run reports and access the dashboard.
Tickets get resolved quickly.
Feature requests are realized quickly.

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Lead IT Network Collaboration Engineer

Informatica LLCInformation Technology and Services, 5001-10,000 employees

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Cons

UberConference does make regular updates but could do a better job informing users. For example, screen sharing changed, and I thought the platform didn't work, but I didn't realize I had to highlight an option to make it work. Not intuitive, but now that I know, it's all good.
Initially, the platform was not compatible with any browser other than Chrome, and even then, it was inconsistent. It's improved dramatically since then.

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President and Founder

Anvil Media, Inc.Marketing and Advertising, 11-50 employees

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There are a few areas of the Zoom Phone functionality that I feel like need improving, such as the 911-calling capabilities and some of the call center solutions.
Some of the ways in which Zoom interacts with other hardware, such as Cisco room kits and Advocor conference systems, leaves a little to be desired. Those that are partnering with Zoom to bring the meeting conference experience to the next level need to have the "bugs worked out" before launching their products.

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Charles Browder

Technology Adoption Specialist

Tyson Foods IncFood Production, 10,001+ employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Zoom 9.5

Based on 15 answers

We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.

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Stefan Scherbik

Associate, Video and Collaboration

BAYADA Home Health CareHospital & Health Care, 10,001+ employees

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Usability

UberConference 10.0

Based on 1 answer

The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.

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Chief Technology Officer

Infinite RecoveryHospital & Health Care, 51-200 employees

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Zoom 9.6

Based on 16 answers

Everything is easy to understand and use, new users need no training. On the flipside there are minor annoyances such as calendar export being cumbersome (need re-auth every time) and also not having recordings shared within a team or forcing people to name them.

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Matthew Gardner

Co-Founder/Product

RouteThisComputer Software, 11-50 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Zoom 10.0

Based on 2 answers

There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.

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Stefan Scherbik

Associate, Video and Collaboration

BAYADA Home Health CareHospital & Health Care, 10,001+ employees

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Performance

No score

No answers yet

No answers on this topic

Zoom 10.0

Based on 2 answers

Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.

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Stefan Scherbik

Associate, Video and Collaboration

BAYADA Home Health CareHospital & Health Care, 10,001+ employees

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Support Rating

UberConference 8.5

Based on 70 answers

Fortunately, I have never had to utilize the support features of UberConference. The user experience is basically seamless. I have not heard anything negative from any of my teammates about UberConference support, so I assume that their experiences have been positive as well. It is clear where a user should go if they need support, which is always useful.

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Verified User

Project Manager in Other

Design Company, 11-50 employees

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Zoom 7.8

Based on 30 answers

As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.

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Senior Systems Analyst

CymSTAR, LLCDefense & Space, 201-500 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Zoom 10.0

Based on 14 answers

If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.

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Stefan Scherbik

Associate, Video and Collaboration

BAYADA Home Health CareHospital & Health Care, 10,001+ employees

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Alternatives Considered

UberConference is not nearly as reliable or robust as these other programs, but it's free, and you have to pay for many of the others. Like many things, you get what you pay for. The quality is not as high, but the price can't be beaten. I also like that it has a web-based interface. Many of the other conferencing solutions require you to download and install an app, which is typically memory hogs and take awhile to load. UberConference allows you to connect using your phone and your web browser, which makes it quick and easy.

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Enrollment and Eligibility Program Manager

MetrixIQInformation Technology and Services, 11-50 employees

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Zoom is more user-friendly than any of these other options. The UI is better looking and easier to understand. Zoom also integrates well with our chosen hardware including Avocor touch screens, Huddly cameras and Shure microphones.

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Audio Visual Technician

Western UnionBanking, 10,001+ employees

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Scalability

No score

No answers yet

No answers on this topic

Zoom 10.0

Based on 1 answer

Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.

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Stefan Scherbik

Associate, Video and Collaboration

BAYADA Home Health CareHospital & Health Care, 10,001+ employees

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Return on Investment

Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.

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Verified User

Administrative Assistant in Information Technology

Computer Software Company, 11-50 employees

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Allowed for us to start meetings at a faster speed especially with its Slack integration.
Integration with HubSpot has made it easy to also set up Zoom webinars and sync any contact data within the CRM.
Need battery chargers for laptops in a meeting lasting over an hour - drains them fairly quickly.

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Christine Austin

Creative Lead, Marketing

Impact Branding & Design LLCMarketing and Advertising, 11-50 employees

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Screenshots

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See All (4) Zoom Screenshots

Pricing Details

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

UberConference Editions & Modules

Edition

Free	$0¹
Business	$20¹

per month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Zoom Editions & Modules

On-premise Edition

Virtual H.323/SIP Room Connector	49/month
Business	19.99/month

SaaS Edition

Basic	$0
Pro	14.99/month
Business	19.99/month
Zoom Room Conference Room	49/month
Webinar	54.99/month

Additional Pricing Details

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Rating Summary

UberConference

Zoom

UberConference

Zoom

UberConference

Zoom

UberConference

Zoom

UberConference

Zoom

UberConference

Zoom

UberConference

Zoom

UberConference

Zoom

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