What users are saying about
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Top Rated
429 Ratings
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Top Rated
4272 Ratings

GoTo Webinar

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Top Rated
429 Ratings
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Score 8.5 out of 100

Zoom

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Top Rated
4272 Ratings
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Score 8.4 out of 100

Highlights

From LogMeIn, GoToWebinar is a webinar solution that helps teams plan, promote, and execute webinars. Zoom is a unified communications platform that includes web and video conferencing, team messaging, voice calls, conference room software, and webinar capabilities. However, Zoom’s core platform is primarily used to host video meetings. Zoom Video Webinar is a more appropriate product for the webinar use case. 

Features

Both GoToWebinar and the Zoom platform offer users several webinar features including: 

  • customizable emails and webinar registration pages
  • screen sharing
  • interactive elements like polls and Q&A
  • participant and panelist controls
  • webinar recording
  • reporting and analytics
  • integrations with third-party marketing and sales software 
  • Ability to collect payments from attendees

 However, each platform has a few unique features to consider as well. 

GoToWebinar also offers users 24/7 phone support, unlimited cloud storage (even on their free plan), video sharing, ‘Webinar channel’/events landing page creation, and GoToStage which allows users to host recorded webinar content after the live event. In comparison, cloud storage is a paid add-on and is not built into the webinar solution. GoToWebinar users can host webinars with up to 3,000 participants. However, Zoom allows users to host webinars with up to 10,000 view-only attendees on their highest-priced plan. 

Zoom’s webinar product allows webinar hosts to display up to 100 live video feeds at once and stream webinars across social media channels with Facebook Live, YouTube Live, and other integration services. It also offers virtual backgrounds, a pre-webinar session room, and whiteboard capabilities for panelists. Webinar attendees can also take advantage of Zoom’s hand raising feature. 

However, as noted above, these are Zoom Video Webinar features and are not available through the Zoom Meetings product. 

Limitations 

Each platform has a few limitations to be aware of. For example, compared with Zoom’s webinar product, GoToWebinar hosts a relatively smaller number of attendees (3,000 vs. up to 10,000). For both products, webinar attendees first need to download the client application (either desktop or mobile) before being able to join the webinar. However, if the user is hosting a GoToWebinar in webcast mode, attendees can join as audio-only attendees via web browser. 

GoToWebinar also does not offer group or private chatting within the webinar whereas Zoom Video Webinar does. One key thing to note: the core Zoom platform is better suited for online meetings and conferences—not webinars. So software buyers interested in using Zoom’s webinar component should consider Zoom Video Webinar instead. 

Pricing

Both GoToWebinar and Zoom have subscription pricing plans billed either monthly or annually. GoToWebinar’s plans range from $49 per host per month for 100 participants to $399 per host per month for up to 3,000 participants. It also provides users with a free trial of the software. 

On the other hand, Zoom has separate pricing for its core meetings platform and webinar solution. Zoom Meeting’s free version allows up to 100 meeting participants but has a meeting time limit of 40 mins. 

Zoom Video Webinar does not offer a free version, and it’s mid-tier plans are more expensive than GoToWebinar’s plans for a smaller number of webinar attendees. For example, Zoom Video Webinar charges $340 per license per month for up to 1,000 participants while GoToMeeting lets users host webinars with up to 3,000 attendees for about $60 more. 

However, Zoom Video Webinar can accommodate a much larger number of webinar participants than GoToWebinar; its highest-priced plan costs $6,490 per license per month but allows for up to 10,000 attendees. 

Feature Set Ratings

  • GoTo Webinar ranks higher in 1 feature set: Online Events Security
  • Zoom ranks higher in 2 feature sets: Performance & Compatibility of Online Events Software, Online Meetings / Events
  • GoTo Webinar and Zoom are tied in 1 feature set: Online Events Collaboration

Reporting & Analytics

8.1

GoTo Webinar

81%

Zoom

Feature Set Not Supported
N/A
GoTo Webinar ranks higher in 2/2 features

Dashboards

7.8
78%
106 Ratings
N/A
0 Ratings

Data exportability

8.5
85%
104 Ratings
N/A
0 Ratings

Performance & Compatibility of Online Events Software

8.0

GoTo Webinar

80%
8.2

Zoom

82%
GoTo Webinar ranks higher in 2/4 features

High quality audio

8.7
87%
124 Ratings
8.4
84%
688 Ratings

Mobile support

8.8
88%
80 Ratings
8.4
84%
92 Ratings

High quality video

N/A
0 Ratings
8.5
85%
690 Ratings

Low bandwidth requirements

N/A
0 Ratings
7.4
74%
613 Ratings

Online Meetings / Events

7.5

GoTo Webinar

75%
8.3

Zoom

83%
GoTo Webinar ranks higher in 4/6 features

Calendar integration

8.6
86%
106 Ratings
8.4
84%
611 Ratings

Record meetings / events

9.3
93%
122 Ratings
8.7
87%
644 Ratings

Slideshows

8.7
87%
107 Ratings
8.2
82%
463 Ratings

Event registration

8.6
86%
119 Ratings
N/A
0 Ratings

Meeting initiation

N/A
0 Ratings
8.6
86%
670 Ratings

Integrates with social media

N/A
0 Ratings
7.7
77%
291 Ratings

Online Events Collaboration

8.4

GoTo Webinar

84%
8.4

Zoom

84%
GoTo Webinar ranks higher in 2/3 features

Audience polling

8.7
87%
122 Ratings
8.1
81%
377 Ratings

Q&A

8.5
85%
137 Ratings
8.4
84%
422 Ratings

Live chat

N/A
0 Ratings
8.6
86%
585 Ratings

Online Events Security

8.6

GoTo Webinar

86%
8.2

Zoom

82%
GoTo Webinar ranks higher in 2/3 features

Participant roles & permissions

8.7
87%
120 Ratings
8.4
84%
554 Ratings

Confidential attendee list

9.1
91%
105 Ratings
8.1
81%
392 Ratings

User authentication

N/A
0 Ratings
8.2
82%
501 Ratings

Online Events Marketing

7.7

GoTo Webinar

77%

Zoom

Feature Set Not Supported
N/A
GoTo Webinar ranks higher in 2/2 features

Branding options

7.5
75%
94 Ratings
N/A
0 Ratings

Integration to Marketing Automation

7.9
79%
78 Ratings
N/A
0 Ratings

Screen Sharing

GoTo Webinar

Feature Set Not Supported
N/A
8.4

Zoom

84%
Zoom ranks higher in 2/2 features

Desktop sharing

N/A
0 Ratings
8.9
89%
683 Ratings

Whiteboards

N/A
0 Ratings
8.0
80%
448 Ratings

Attribute Ratings

  • GoTo Webinar is rated higher in 2 areas: Usability, Support Rating
  • Zoom is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

Likelihood to Recommend

8.5

GoTo Webinar

85%
150 Ratings
8.8

Zoom

88%
704 Ratings

Likelihood to Renew

6.4

GoTo Webinar

64%
2 Ratings
9.5

Zoom

95%
15 Ratings

Usability

9.0

GoTo Webinar

90%
146 Ratings
8.8

Zoom

88%
38 Ratings

Availability

GoTo Webinar

N/A
0 Ratings
10.0

Zoom

100%
2 Ratings

Performance

GoTo Webinar

N/A
0 Ratings
10.0

Zoom

100%
2 Ratings

Support Rating

9.2

GoTo Webinar

92%
4 Ratings
8.4

Zoom

84%
52 Ratings

Implementation Rating

GoTo Webinar

N/A
0 Ratings
10.0

Zoom

100%
14 Ratings

Contract Terms and Pricing Model

GoTo Webinar

N/A
0 Ratings
7.8

Zoom

78%
14 Ratings

Product Scalability

GoTo Webinar

N/A
0 Ratings
10.0

Zoom

100%
1 Rating

Professional Services

GoTo Webinar

N/A
0 Ratings
9.1

Zoom

91%
8 Ratings

Likelihood to Recommend

GoTo Webinar

This application is well suited in a complex environment but non only there. It's very easy to schedule a meeting. Audio and video are always on top, yes it depends on your link speed, but normally the average quality is higher than many other webinar tools. It has also severed plugins you can work with.
Anonymous | TrustRadius Reviewer

Zoom

In the new area of pandemic-era meetings online, I really like the opportunity that Zoom provides to have a meeting space. The audio and video quality is typically good, with problems usually being blamed on the bandwidth of the service provider. The recordings are great to be able to use once they have been processed. In fact, if there was one thing I would improve about recordings, it would be the amount of time it takes to render the video ready for output and sharing.
Randy Palmer | TrustRadius Reviewer

Pros

GoTo Webinar

  • Unlimited number of webinars per month with no time limits
  • Clear, user-friendly interface that allows our members to join our live webinars with very little technical assistance required
  • Nice built-in tools for recording and editing video content
  • Quick and responsive customer support by phone
Michael De La Rosa | TrustRadius Reviewer

Zoom

  • The ease of hosting & joining meetings with a simple URL.
  • The ability to screen-share and share control of screens seamlessly makes collaboration even better.
  • Participants limit in a zoom meeting is way better than other collaboration tools.
  • Ability to restrict unwanted users from joining the meeting even with the meeting password.
Sameera Srivastava | TrustRadius Reviewer

Cons

GoTo Webinar

  • Ability to use breakout rooms from a presentation (like in GoToMeeting) but still have the functionality of a webinar presentation. This would be helpful after a big event, especially in replacing live events.
  • Hand raising tends to feel a bit hokey - maybe more options for the audience to interact, like how Zoom has multiple options.
Anonymous | TrustRadius Reviewer

Zoom

  • Sharing zoom complete information is not visible on the screen, and also a bit is confusing minimizing and maximizing.
  • Every time someone enters the chat, a chat box appears on my screen, and some features are missing from this version.
  • Automatic conference connection based on a schedule isn't an option, and neither is enhanced security measures.
Muhammad Hossain | TrustRadius Reviewer

Pricing Details

GoTo Webinar

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$49 per month per organizer

GoTo Webinar Editions & Modules

Edition
Lite$49/month1
Standard$99/month1
Pro$199/month1
Enterprise$399/month1
  1. per month per organizer
Additional Pricing Details

Zoom

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$14.99 per month

Zoom Editions & Modules

On-premise Edition
Virtual H.323/SIP Room Connector$491
Business19.991
  1. per month
SaaS Edition
BasicFree1
Pro14.992
Business19.992
Enterprise19.992
  1. Free
  2. per month/per license
Additional Pricing Details
Discounts available for each plan if you pay annually.

Likelihood to Renew

GoTo Webinar

GoTo Webinar 6.4
Based on 2 answers
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem.There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
Samantha Safin | TrustRadius Reviewer

Zoom

Zoom 9.5
Based on 15 answers
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Stefan Scherbik | TrustRadius Reviewer

Usability

GoTo Webinar

GoTo Webinar 9.0
Based on 146 answers
We use it to hold conversations with a large number of clients, it is a very effective system and does not require prior knowledge, it is used by all departments and has been widely accepted by the entire work team, to be able to communicate we just have to have a telephone or computer and we connect immediately, also the communications are not distorted, the audio and video are always fine. We love being able to have this software, because we can get more clients.
Christine Bergen | TrustRadius Reviewer

Zoom

Zoom 8.8
Based on 38 answers
Zoom has been very good in terms of usability as I have rarely had issues joining the meetings on desktop and it has always provided me with a stable audio and video and it makes it very easy for me to get through any meetings without much problem. I have found that it helps create a very friendly environment with my team through the creation of conferences and moderated chat rooms.
Bart Harris | TrustRadius Reviewer

Reliability and Availability

GoTo Webinar

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 2 answers
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Stefan Scherbik | TrustRadius Reviewer

Performance

GoTo Webinar

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 2 answers
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Stefan Scherbik | TrustRadius Reviewer

Support Rating

GoTo Webinar

GoTo Webinar 9.2
Based on 4 answers
I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
Anonymous | TrustRadius Reviewer

Zoom

Zoom 8.4
Based on 52 answers
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
Kenneth Hess | TrustRadius Reviewer

Implementation Rating

GoTo Webinar

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 14 answers
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Stefan Scherbik | TrustRadius Reviewer

Alternatives Considered

GoTo Webinar

Compared to other big-name video conferencing software, GoTo Webinar stands out as it serves to cater to large events whereas the competition can not. Zoom, Microsoft Teams, and Skype, for example, have all garnered much attention due to the need for virtual meetings but none accomplish the task of facilitating large events as seamlessly as GoTo Webinar. Unlike the competition, GoTo Webinar maintains stable connection and meeting integrity, allowing users to focus on the experience at hand.
Anonymous | TrustRadius Reviewer

Zoom

Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the calendar. Zoom is disappointing in terms of video quality, interactivity features, and privacy. In cases where I need to use the recording of webinars for digital products, I will always use Crowdcast, and in cases where privacy is essential, I will use JitsiMeet.
Sarah Martin | TrustRadius Reviewer

Contract Terms and Pricing Model

GoTo Webinar

No score
No answers yet
No answers on this topic

Zoom

Zoom 7.8
Based on 14 answers
Overall I feel it is a fair price for what you pay for and the time constraints are not an issue at all. Zoom allows users to be on there for hours and hours and also you can launch as many meetings as you want. Overall I am very happy with using Zoom for our business.
Brandon Losover | TrustRadius Reviewer

Scalability

GoTo Webinar

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 1 answer
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Stefan Scherbik | TrustRadius Reviewer

Professional Services

GoTo Webinar

No score
No answers yet
No answers on this topic

Zoom

Zoom 9.1
Based on 8 answers
Zoom is an all-around, robust, and equipped tool that serves a huge requirement for communicating and running business processes very effectively. The calendar integration is very helpful in notifying the team members [of] any meeting upcoming and is also apt for mobile use in special cases as well. The phone call feature is also very standout. Minimum bugs and ease of use make it the first choice for any company.
Santanu Sen | TrustRadius Reviewer

Return on Investment

GoTo Webinar

  • We have been able to scale up webinars from 1 per month to 10 per month easily
  • In a virtual world, we are able to drive more business
  • We are able to generate 5x leads using webinars conducted on GoTo Webinar
Anonymous | TrustRadius Reviewer

Zoom

  • It enables me to send and receive messages from my team members during video calls, handling online presentations.
  • With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
  • It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.
Aurpa Fiza | TrustRadius Reviewer

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