What users are saying about
36 Ratings
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Score 6.7 out of 100
6 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Mitel MiCollab

Mitel MiCollab works great for organizations that require its employees to communicate on a consistent basis. It provides everything a company might need to communicate, collaborate, and share insights. The software would be much less appropriate for smaller companies with only a small number of employees working together in close quarters in addition to those where employees complete tasks with little to no team input.
Anonymous | TrustRadius Reviewer

RingCentral Video

I would recommend RingCentral Video if a user or company is currently using RingCentral Meetings and is concerned with the security implications of using a Zoom-based platform. I would also recommend it if they are using O365 or G Suite presently. I would not recommend RingCentral Video if they are using MS Exchange on-prem. RingCentral Video is not as good as RingCentral Meetings, at present. It's also not as good as other meeting software, such as Cisco Webex.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Mitel MiCollab
6.6
RingCentral Video
Task Management
Mitel MiCollab
8.0
RingCentral Video
Gantt Charts
Mitel MiCollab
8.0
RingCentral Video
Scheduling
Mitel MiCollab
7.6
RingCentral Video
Workflow Automation
Mitel MiCollab
6.5
RingCentral Video
Mobile Access
Mitel MiCollab
6.7
RingCentral Video
Search
Mitel MiCollab
5.4
RingCentral Video
Visual planning tools
Mitel MiCollab
4.1
RingCentral Video

Communication

Mitel MiCollab
6.5
RingCentral Video
Chat
Mitel MiCollab
8.2
RingCentral Video
Notifications
Mitel MiCollab
7.9
RingCentral Video
Discussions
Mitel MiCollab
7.3
RingCentral Video
Surveys
Mitel MiCollab
10.0
RingCentral Video
Internal knowledgebase
Mitel MiCollab
8.3
RingCentral Video
Integrates with GoToMeeting
Mitel MiCollab
1.0
RingCentral Video
Integrates with Gmail and Google Hangouts
Mitel MiCollab
1.1
RingCentral Video
Integrates with Outlook
Mitel MiCollab
7.9
RingCentral Video

File Sharing & Management

Mitel MiCollab
6.2
RingCentral Video
Video files
Mitel MiCollab
2.2
RingCentral Video
Audio files
Mitel MiCollab
5.5
RingCentral Video
Document collaboration
Mitel MiCollab
5.4
RingCentral Video
Access control
Mitel MiCollab
7.3
RingCentral Video
Advanced security features
Mitel MiCollab
7.0
RingCentral Video
Integrates with Google Drive
Mitel MiCollab
8.0
RingCentral Video
Device sync
Mitel MiCollab
7.7
RingCentral Video

Performance & Compatibility of Online Events Software

Mitel MiCollab
RingCentral Video
8.8
High quality audio
Mitel MiCollab
RingCentral Video
9.0
High quality video
Mitel MiCollab
RingCentral Video
8.8
Mobile support
Mitel MiCollab
RingCentral Video
8.5

Screen Sharing

Mitel MiCollab
RingCentral Video
8.3
Desktop sharing
Mitel MiCollab
RingCentral Video
8.3

Online Meetings / Events

Mitel MiCollab
RingCentral Video
7.5
Calendar integration
Mitel MiCollab
RingCentral Video
6.5
Record meetings / events
Mitel MiCollab
RingCentral Video
8.5

Pros

Mitel MiCollab

  • Easy deployment to end users, which assists with client deployment. Their email that provides access to download the software via multiple methods helps tremendously on the consulting side.
  • Easy interface for collaboration and voice. End users like the clean interface and ease of use.
  • An all-in-one solution for voice and collaboration. It delivers voicemail, chat, voice services, and mobility.
Steve Davis | TrustRadius Reviewer

RingCentral Video

  • connection quality is good
  • idiot proof and easy to use
  • web based and dont have to setup profile (guests)
Dave Bevington | TrustRadius Reviewer

Cons

Mitel MiCollab

  • Easy to use pop-up window alerts you to incoming calls, lets you transfer to VM or other users, helpful for conference calling
  • Has chat feature to tag someone when they are on the phone, or you just don't want to call
  • App for smartphone allows for desk phone to cell phone collaboration
Nathan Venno | TrustRadius Reviewer

RingCentral Video

  • The software might be a bit heavy at first glance, it's worth it though.
  • Many people are still using other platforms like Zoom, therefore, you may need to wait for them to download the software or answer set-up questions in the first meeting (more advertising from the company would help here as well).
Anonymous | TrustRadius Reviewer

Usability

Mitel MiCollab

No score
No answers yet
No answers on this topic

RingCentral Video

RingCentral Video 10.0
Based on 1 answer
RingCentral Video was easy to use right out of the box and very easy to master after a few uses. It is great for desktop sharing and recording and editing videos. It is easy to make educational and instructional videos. Editing and recording management is easy and distribution of videos is straightforward
Shahab Razak | TrustRadius Reviewer

Support Rating

Mitel MiCollab

Mitel MiCollab 6.5
Based on 6 answers
Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite.The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.
Anonymous | TrustRadius Reviewer

RingCentral Video

RingCentral Video 10.0
Based on 1 answer
Did not require support
Shahab Razak | TrustRadius Reviewer

Alternatives Considered

Mitel MiCollab

MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
Anonymous | TrustRadius Reviewer

RingCentral Video

We selected RingCentral for calling and we got RingCentral Video as part of the bundle. We thought we could reduce costs by using RingCentral for both calling and meetings. However, RingCentral Video is simply not a mature platform for meetings. Other options are better, which makes RingCentral calling a less attractive option.
Anonymous | TrustRadius Reviewer

Return on Investment

Mitel MiCollab

  • I'm not a person in a position to really speak to this question as I'm only a user and not involved in purchasing such services. Overall, though, I believe we switched to this to save money and since we seem to be sticking with it, I have to assume that objective has been achieved.
Anonymous | TrustRadius Reviewer

RingCentral Video

  • It gets the job done and we have probably saved a nominal amount bc we use other features as well compared to competitors
Dave Bevington | TrustRadius Reviewer

Pricing Details

Mitel MiCollab

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

RingCentral Video

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Rating Summary

Likelihood to Recommend

Mitel MiCollab
6.6
RingCentral Video
8.0

Usability

Mitel MiCollab
RingCentral Video
10.0

Support Rating

Mitel MiCollab
6.5
RingCentral Video
10.0

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