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Adobe Campaign

Adobe Campaign

Overview

What is Adobe Campaign?

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Dynamic content (92)
    9.6
    96%
  • Standard reports (91)
    8.8
    88%
  • Dashboards (91)
    8.0
    80%
  • List management (92)
    6.3
    63%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Adobe Campaign?

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Adobe Campaign & WeChat Integration Demo - Leadstec

YouTube

Adobe Campaign: Tips and tricks to nail email marketing in 2018

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.8
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

6.7
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

8.5
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.9
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.6
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Product Details

What is Adobe Campaign?

With Adobe Campaign rich customer data can be used to create, coordinate, and deliver dynamic campaigns — through email, mobile, and offline channels. Adobe Campaign supports central workflow management, personalized email marketing, customer data management, and managed cloud services.

Adobe Campaign Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Campaign Management Features

  • Supported: Calendaring

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM

Additional Features

  • Supported: Segmentation and Audience Targeting tools
  • Supported: Program, Activities, & Campaigns Organization
  • Supported: Cross-Channel Orchestration Workflows

Adobe Campaign Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

Oracle Marketing, HCL Unica, and LeadLife are common alternatives for Adobe Campaign.

Reviewers rate Triggered drip sequences highest, with a score of 9.7.

The most common users of Adobe Campaign are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(383)

Attribute Ratings

Reviews

(1-25 of 97)
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Score 9 out of 10
Vetted Review
Verified User
Well suited - businesses that already use an Adobe product, large scale personalization campaigns, multi-channel marketing, integration with adobe suite, complex customer journeys, international campaigns. not well suited - small business / startups, small campaigns, not using Adobe already, simple campaigns, short term campaigns, tight or small budgets, non-tech savy users
Gopal Giri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Any organisation using Adobe Campaign can do personalization at scale and can easily send emails , SMS , Push Notification and What's App Integration.Now with the New Adobe Campaign V8 and it's architecture it had ability to reach 1 billion+ audience.
Score 9 out of 10
Vetted Review
Verified User
Multi-Channel Campaign Management: I have found Adobe Campaign to be excellent for managing campaigns across multiple channels, including email, mobile, social media, and web. Its centralized platform allows me to plan, execute, and track campaigns effectively, making it ideal for organizations with diverse marketing channels. For example, when I was running a campaign to promote a new product launch across email, SMS, and social media channels, Adobe Campaign provided me with the tools to orchestrate and track the campaign seamlessly. I could ensure consistent messaging and a cohesive customer experience across different channels.
Amit Kumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  1. We use Adobe Campaigns basically to send automated Emails
  2. We also use it to personalize web content based on their interest and demographic presence.
  3. It also helps us in doing easy mobile marketing by giving real-time notifications to all of our customers
Score 7 out of 10
Vetted Review
Verified User
I recommend Adobe Campaign for any medium to big enterprises to run campaigns effectively, it will definitely helps the organization for lead generation, and leads optimization. But for small and medium scale enterprises many opensource or affordable Campaigning tools are available, Adobe Campaign is bit costly. Overall Adobe Campaign is a well established, and a reliable campaigning platform which widespread our products to the masses.
Aniket Goswami | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Adobe Campaign stands out as a powerful solution for efficiently handling multi-channel marketing campaigns, allowing me to connect with my audience through various channels such as email, mobile, social media, and more. Its centralized platform serves as a command centre, empowering to effortlessly design, implement, and track campaigns across diverse channels, ensuring a consistent and precisely targeted messaging approach.
Score 8 out of 10
Vetted Review
Verified User
- For organizations trying to run campaigns at a very high scale - Where customer segments are a lot to manage and complexities are more w.r.t user mapping - Where you want to track the complete user journey and create multiple touchpoints for higher engagement
Score 8 out of 10
Vetted Review
Verified User
I love that there are ready-made templates, and we can reach our target audience efficiently and effectively. I like that it allows us to use batch features without accessing the premium service. I like that we can be able to target the audience based on their personal interests, and make them stand out from the competition. I love that the analytics are also extremely useful for monitoring the success of campaigns.May have issues with bugs or be slow You should get more readable feedback options to make it much easier for people to communicate with you. The software is outstanding but lacks proper customer service as if the user faces any issues the response time of the service team is very slow which can leave the user furious as the software is used for campaigns of digital marketing.
Score 5 out of 10
Vetted Review
Verified User
Adobe Campaign would suit a large scale business with a design and marketing department. The tool set is vast and flexible, but you must know what you’re doing in order to create standout mail outs and marketing material. in the end is was less appropriate for our school as our marketing department was 2 people. So choosing an out of box service that was more user friendly worked for us. I could see that in the future we could move to Adobe Campaign as our marketing department grows to support the schools comms needs.
Nicoline Tordrup Lage | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
When creating a long-running campaign or always-on campaign, the system works really well. An example of this is when we created a lead generation campaign, the leads came into the system effortlessly and the leads received the emails in the campaign on the time we scheduled. Also when exporting a file, we were able to add several elements, such as phone number, address, account number to the list and export it. That was very helpful that we could module the list when the elements that we needed for that export.
Sumesh Gansar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Adobe Campaign has been of great use to us. We can very easily send campaigns, email based or text based to a large set of users at once. Also, the centralized approach to creating campaigns is very time saving and helpful. Importing of contacts is pretty quick and preparing messages to delivery is also smooth. Additionally, it is very easy to collaborate on Adobe Campaigns
Ankit Singh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Adobe Campaign has a huge range of customer base and it has also collaborated with lots of big companies which makes it even more effective for business promotions but there are definitely some problem when it comes to integrating it with adobe tools as customer support is not that responsive.
Score 9 out of 10
Vetted Review
Verified User
It's drag and drop menu make it user friendly, ultimately it is a simple but powerful tool for design and creating web campaign and digital marketing. It helps to manage emails and SMS, only con I face that slow uploading of hd images otherwise it is good software for digital marketing.
Daniel Horton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Adobe Campaign is well suited if you are running a company with a diverse customer base and want to add segmented customer journeys and double down on your personalisation. It is easy to use allowing fast upskilling within the platform and users do not need to have an IT-heavy background or know coding. I would recommend this to you if this suits your business needs.
Mario Benetto | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We have used Adobe Campaign to work on an event oriented to music and training, for which I have been in charge. Thanks to this app, I have been able to better track our potential clients, get to know them and get closer to them, without the need to filter out uninterested people throughout the process, something that has saved us a lot of time and resources in our Marketing campaigns.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If your client has a LARGE number of recipients, setting up emails can take a long time. If you have more than one campaigns to send at once, you could run into deadlocks. Migrating between Test and Production environments is bulky and not intuitive. If you have a large number of recipients, you could run out of sequence IDs and that could potentially halt your send.
Marta Budzan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Faster customer responses and more involved assistance when required. Training takes a lot of hours, consumes a lot of valuable time which can be utilized elsewhere. Bigger and better customization would be greatly appreciated by end-users. Social media marketing can also be a plus for the future.
Augastin K Lazar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Adobe Campaign is well suited for any business that wants to automate the execution of social, email, digital and offline campaigns. It's an excellent tool for marketing communication initiatives, as well as some analytics to keep and grow engagement. It helps you to grow your customers. It's really useful while making landing pages as it has templates form which one can choose. It is really useful to send transactional emails, SMS, push notifications, direct mail, and social media marketing campaigns. It is also useful in mail automation and integration.
Cesar Kuria | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
With Adobe Campaign, it's possible to create and manage marketing campaigns. This tool ensures ease of customers interaction. It's simple to automate marketing activities with Adobe Campaign hence any organization should consider having this tool.
Score 10 out of 10
Vetted Review
Verified User
Adobe Campaign Classic is really powerful campaign tool with excellent scalability and flexibility. However, it could be hard for beginners to explore and use all features.
William Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is well suited in marketing campaigns and sales of brands. The user interface enables the user to have full control over its performance. The platform's capability to track and plan how to win more clients into our company has boosted the growth of our organization. We are able to reach out and engage our clients at the right time using their contact information in our database.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I work as direct support to our marketing solutions, assisting team members in various projects to help build media plans and packages to present to various clients. I work a lot with our research team to gather information and statistics for these projects. Adobe Campaign is great in helping us with implementing our workflow by collecting the information, categorizing it in appropriate fields, and helping me find the best solution to present it in the best way to both my team and clients.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is well suited for any large organization to support their email/SMS/push notification campaigns. It's a very stable tool and can be integrated with your database. Also, if you use other products from Adobe Suite, this will be a very powerful add-on. But it's not well suited for a small startup or if you need extensive integrations of various channels, their analytics, etc.
Score 9 out of 10
Vetted Review
Verified User
To give a boost to the internal and external marketing of companies it works very well. It helps a lot in the relationship with people and customers. It allows you to reach a large number of destinations very easily. Generates reports that maximize decision-making power over respective campaigns and products. The flows are better organized when using this resource.
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