Overview
What is Cision Communications Cloud?
CIsion Communications Cloud is used for identifying key media and influencers, connecting with audiences, monitoring traditional and social media, and analyzing outcomes.
Couldn't be happier!
One of the better media monitoring products in the marketplace
Cision Communications Cloud Keeps Skies Sunny
The best media database software there is, but room for improvement in other offerings
Easy to use, and has what we need!
PR Simplicity with Great Reach!
[In my opinion,] Cision is becoming too expensive compared to competitors.
Cision Communications Cloud is great, but needs better podcast information.
Cision Communications Cloud: Perfect for Start-up Visibility
Cision Communications Cloud makes it easy to connect with journalists nationwide!
Media Release Made Easy!
More effective, centralized and streamlined communications.
Cision Communications Cloud: An Easy-To-Use and Helpful Solution for PR Measurement
Cision Communications Cloud is the Right Choice
Cision Communications Cloud Review
Awards
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Reviewer Pros & Cons
Pricing
What is Cision Communications Cloud?
CIsion Communications Cloud is used for identifying key media and influencers, connecting with audiences, monitoring traditional and social media, and analyzing outcomes.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Cision Communications Cloud?
Cision Communications Cloud® empowers communicators with tools that help them reach the right audiences, deliver impactful results across traditional, digital and social media, and track a brand in one integrated solution. Automated analysis helps users report and translate campaigns into insights.
Cision Communications Cloud Features
- Supported: Media Monitoring and Analytics
- Supported: Media Relationship Management
- Supported: Social Listening
Cision Communications Cloud Screenshots
Cision Communications Cloud Videos
Cision Communications Cloud Competitors
Cision Communications Cloud Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(468)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile, with a range of use cases that cater to their specific needs. Customers have praised its ability to streamline communication within teams, making it easier for members to collaborate and share information. Reviewers have also noted its effectiveness in project management, with the product providing a centralized platform for planning, tracking progress, and assigning tasks. Additionally, users have found value in its functionality for customer relationship management, allowing them to keep track of interactions and effectively manage their customer base. Overall, the product has proven to be a valuable tool for enhancing productivity and improving efficiency across various industries and professional environments.
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Easy-to-use and Intuitive User Interface: Users have found the user interface of Cision PR Software to be easy-to-use, intuitive, and not overwhelming. They appreciate the well-designed and user-friendly interface of Cision Communications Cloud.
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Exceptional Reporting Capabilities: Users highly praise the exceptional reporting capabilities of Cision Communications Cloud. They find the platform's reporting features to be interactive, detailed, and customizable. Many users value how these reports help them quantify the impact of media on their business and gain insights into trends. Additionally, users appreciate the media tracking capability of Cision as it aids in measuring PR results.
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Effective Search Functionality: Users find the search function in Cision to be helpful and excellent for quickly obtaining high-level information or metrics about a publication. The detailed database of contacts in Cision is also highly valued by users who find it useful for identifying reporters and influencers. Moreover, they highlight that the new edition of the media building interface is easy to use.
User Interface: Many users have found the user interface to be confusing, clunky, and not intuitive, making tasks difficult and cumbersome to navigate. These issues have been mentioned by multiple reviewers.
Search Tools: Some users have experienced issues with the search tools, which sometimes fail to pick up all the coverage or include irrelevant content, requiring additional clean-up work. This has been a common frustration among users.
Customer Service: Users have expressed frustration with the customer service/account team, stating that it takes repeated requests to get an answer from them. Multiple users have mentioned difficulties in getting timely responses from customer service representatives.
Users recommend entering into a trial or limited agreement first to test the software's suitability for the company. They suggest leveraging the support team for training and assistance with any questions. Users highly recommend Cision for its usefulness in public relations and media relations, as it is considered the most comprehensive media list monitoring software available, providing accurate and up-to-date contact information. Overall, Cision is recommended for organizations that require up-to-date media contact information and extensive news coverage, and it can benefit organizations in various capacities. Users advise contacting a representative to receive a thorough explanation of the features and functionalities of Cision. They find Cision very useful for PR purposes and suggest setting aside time to onboard oneself with all the features and functionalities of the platform. Users also suggest comparing Cision against other similar platforms and considering the level of support needed. In summary, users believe Cision is the industry standard and a reliable software option.
Attribute Ratings
- 7Likelihood to Renew17 ratings
- 9.1Availability2 ratings
- 9.1Performance2 ratings
- 7Usability53 ratings
- 9Support Rating192 ratings
- 8Online Training3 ratings
- 10Implementation Rating3 ratings
- 7.3Product Scalability1 rating
- 9.1Vendor pre-sale1 rating
- 9.1Vendor post-sale1 rating
- 7.2Cision Communications Cloud User Experience10 ratings
Reviews
(26-50 of 101)This platform has good and bad days
- Cision is unable to connect any media success to direct results as the numbers seem estimated and not fully accurate.
There are more economical choices for SMBs/Start-Ups
- I felt trapped in a contract that I didn't want due to the renewal timeline.
- I feel I can do better with MUCH less expensive options (e.g. PR Underground).
- No real value for the price.
Positive Experience, Great Product
- Gain press coverage
- Increase brand awareness
- Increase flow of story requests
Best media monitoring tool for PR professionals
- First and foremost, it helps us show our clients the value PR brings to their business. Cision has really helped one of our clients, who was skeptical about the value of PR, understand it.
- The metrics that Cision captures (ie UVPM, audience and publicity value) easily help our clients quantify and understand that PR value.
Improvements Could Be Made
- Expensive to just serve as a phone book.
- Helpful to target media.
Cision helps busy PR and content professionals connect the dots
- Time savings, which translate to fewer billable hours in our industry. Better time management for the client, and more responsible and impactful use of budget dollars because I can do more with less.
- A better line of sight on the many discussions being had in our client's space. It has reduced the amount of time I need to spend working my way through the news on my own.
- The improved ability to learn a lot about a new or prospective client quickly.
Cision Communications Cloud is Easy to Use
- Media mentions
- Return on investment
- Transparency
- Client reporting has helped us show ROI for client work.
- Price is high so it creates a little bit of a burden to always make sure it's useful and we have the client work to support the expense.
- Our efficiency with building lists is much better.
Three Cheers for Cision
- Less time researching
- More time pitching
- Stronger pitch targets, leading to more impactful pieces of coverage.
Customized lists, great for niche publicity
- Able to create customized media lists.
- Able to better target appropriate contacts.
- Able to find and organize media and contact information that would take a lot more time on our own.
Effective, but hoping for improved accuracy
- We have been able to nimbly adapt to COVID-19 and push our thought-leadership to editors interested in republishing.
- We have still not been able to accurately measure ROI because the Impact feature does not accurately measure the number of views of a given article or the number of referrals back to our website.
PR Strategy Success with Cision
- We've more than doubled our media placements.
- We've identified key journalists and forged important relationships.
- It can be difficult to put hard dollars on the product for Finance when they want to cut software expenditures. We use the tools in Cision to help us quantify what we're doing and how Cision has helped us do it.
A great PR tool for Marketers
- Personally, I see great value in what Cision has provided for our PR efforts.
- We've expedited the process of sending out press releases.
- We've connected with a greater community of art institutions and nonprofits.
- We've been able to better inspire creative expression in people of all ages and all locations.
Cision: an essential tool for any aspiring PR Pro.
- Increased our engagement with key journalists, resulting in more media coverage
A few thoughts on CISION
- Big impact on institution SEO thanks to placement.
- Reveals impact of media relations on the organization.
- Places our marketing efforts before key leaders of the institution.
Cision: Media relations and monitoring
- Pitching stories to the appropriate contact.
Cision is the best
- Create custom media coverage reports.
- Analyse industry keywords.
- Positive impact that isn't measurable is just on my time for reporting and distribution.
Cision is great for Traditional PR
- Gave us access to journalists and help gain relationships.
- It saves time by allowing us to quickly and easily search for the right media contacts and outlets to share news and information with, and it also saves times by allowing me to send those emails in mass through the system, rather than typing one out in an individual email for each person or outlet.
- It allows us to be knowledgeable and savvy about the ever-changing media landscape
Cision Communications Cloud Review
- More clients using it
- Better to show ROI leading to higher spend
- Better tracking of PR results
Cision at a Glance
- Our clients like the reporting tools, however, not all are able to opt-in due to the higher costs.
- Allows use to measure KPIs related to our campaigns.