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Jira Software

Jira Software

Overview

What is Jira Software?

Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

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Recent Reviews

Jira is a Saviour

9 out of 10
March 08, 2024
Incentivized
Jira Software is a project management tool that is widely used by various teams in our organization to manage their projects and tasks. …
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TrustRadius Insights

Easy-to-use tool with minimal learning curve: Users have found JIRA to be an intuitive and user-friendly tool that requires minimal effort …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Standard

$8.15

Cloud
per month per user (minimum 10)

Premium

$16

Cloud
per month per user (minimum 10)

Data Center

$44,000

On Premise
per year 500 users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/jira…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $81.85 per month 10 users
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Product Demos

JIRA Project Management Tutorial for Beginners (2022)

YouTube

The full overview: Roadmaps in Jira Software

YouTube
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Product Details

What is Jira Software?

Jira Software is a project management tool software used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects. And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.


Jira templates also support use cases in enterprise marketing management, and projects to support operations, design HR, and enterprise marketing management.


With Jira Software, teams are able to:

  • Track versions, features, and progress at a glance
  • Re-prioritize user stories and bugs
  • Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
  • Estimate, track and report on story points; become more accurate
  • Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
  • Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
  • Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
  • Flexibly tailor Jira tasks and their workflows to a specific team's use case
  • Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default

Jira Software Videos

Jira in a Nutshell Demo Video
Jira Software is a software development project management tool of sorts, that tracks progress, offers up project reports, and gives a great roadmap view to understand workloads and deadlines better. In this video, the TrustRadius team goes over Jira Software pricing, top feat...
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Jira Software Competitors

Jira Software Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

Jira Software starts at $81.85.

Bugzilla, Podio, and Zoho Projects are common alternatives for Jira Software.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of Jira Software are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(3244)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Easy-to-use tool with minimal learning curve: Users have found JIRA to be an intuitive and user-friendly tool that requires minimal effort to learn. Several reviewers mentioned that they were able to navigate through the platform easily and quickly adapt to its features.

Seamless collaboration through integration with other tools: Many users appreciated JIRA's ability to integrate with various plugins and add-ons, enabling seamless collaboration across different teams and departments. This integration allowed for enhanced productivity by bringing together different tools into one centralized platform.

Flexibility of customization: The flexibility of JIRA in terms of customization was highly regarded by users. They mentioned being able to customize bugs, tasks, and stories based on the specific requirements of their projects. This flexibility helped them tailor JIRA to their unique project management needs.

Confusing and overwhelming user interface: Many users have expressed frustration with the confusing and overwhelming user interface of JIRA. They find it difficult to efficiently complete tasks due to a lack of intuitive navigation and cluttered design.

Complexity and difficulty in customization: A significant number of reviewers find JIRA's customization options to be complex and challenging. It often requires dedicated training to effectively navigate and utilize the software's customization features.

Limitations in reports, charts, and attachments: Users have reported challenges in sharing information within JIRA due to limitations in reports, charts, and attachments. These limitations hinder effective collaboration, communication, and data visualization.

Attribute Ratings

Reviews

(101-125 of 183)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Great easy to use tool and little training required for team members
  • Modification of processes/flows can cause confusion for team members unless properly communicated.
  • Look at the overall need and see if this tool fits your need, as there are other products available in the market.
Score 9 out of 10
Vetted Review
Verified User
  • JIRA has allowed us to streamline our development process and sprint planning
  • We have leveraged it in other use cases to allow us to create custom workflows for other departments
  • It allows the company to be more focused on objectives and they are visible by a wide array of users
Eliz Marvic Melicio Carvajal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It significantly improves the management of the activities of the team of developers.
  • The planning of the area works efficiently, because, through agile reports, the scrum board can more easily determine the delivery times and start phases of the different projects.
  • When you have a male hours control application in the company that is general for all employees, it is very complex to have the developer use the time tracking and the other application because they feel that they are doubly charging the information and what has happened is that a of the two applications is outdated at the end of the month, and you must invest a lot of time in leaving both lists
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Jira brings in more team collaboration since teams were geographically distributed by seamless Integration of communication tools like HipChat and Slack which makes it very easy for tracking and responding to notifications.
  • Sprints management was relatively simple and straightforward.
  • Not cost effective since we needed to buy a lot of plugins for test management, release planning and agile estimation and basic version of JIRA did not support them.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It helps our commercial support team meet SLAs on solving client issues
  • It helps our product and development teams escalate bugs
  • It gives our PMs the ability to communicate with developers that are in another time zone. The work is always able to be referenced in JIRA and it is easy for them to collaborate online
Mitchell Brand | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Improved workflow processes
  • Faster work output due to better organization of tasks
  • In depth data to visualize the project output of a particular dept
  • Visual examples of the amount of work each department or sub-department has taken on
Brett Knighton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Its vast customization can be a double edge sword. When management was determining what we needed on our boards and how we were tracking and what info was required on stories/tasks our boards became bloated and process heavy. When the teams took control of the boards and started determining how they wanted to use them to be effective they became a tool that helped the teams increase their velocity.
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