ON24 really helped to take our webinars to the next level
We use ON24 are our webinar platform. We host webinars mostly for our customers to educate them in on (new) features and functionalities …
Overview
What is ON24?
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
Recent Reviews
How ON24 Differs From Its Competitors
Awards
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Popular Features
- Event registration (357)9.696%
- Q&A (378)9.696%
- Slideshows (359)9.393%
- Record meetings / events (362)8.989%
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What is ON24?
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
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- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Eventleaf is event registration software by Jolly Technologies. The product allows users to customize event pages and registration forms, create an event schedule, send invitations and confirmation emails, track invitation status, manage contacts, and sell tickets online.
What is ThunderTix?
Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers…
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ON24?
Through its intelligent engagement platform, ON24 enables customers to combine experiences with personalization and content, to capture and act on connected insights at scale.
ON24 provides companies with a source of first-party data to drive sales and marketing innovation. Headquartered in San Francisco, ON24 has offices globally in North America, EMEA and APAC. For more information, visit www.ON24.com.
ON24 Features
Virtual Event Features
- Supported: Email marketing
- Supported: Audience engagement
- Supported: Event analytics
Online Events Collaboration Features
- Supported: Audience polling
- Supported: Q&A
- Supported: Handouts
Online Events Marketing Features
- Supported: Branding options
- Supported: Integration to Marketing Automation
- Supported: Attendee list export
Online Events Security Features
- Supported: Participant roles & permissions
- Supported: Confidential attendee list
Online Meetings / Events Features
- Supported: Calendar integration
- Supported: Record meetings / events
- Supported: Slideshows
- Supported: Event registration
ON24 Screenshots
ON24 Integrations
ON24 Competitors
ON24 Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
ON24 Downloadables
Frequently Asked Questions
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
GoTo Webinar and Webex App are common alternatives for ON24.
Reviewers rate Q&A and Event registration highest, with a score of 9.6.
The most common users of ON24 are from Enterprises (1,001+ employees).
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Reviews and Ratings
(628)Attribute Ratings
Reviews
(51-75 of 425)Companies can't remove reviews or game the system. Here's why
May 13, 2022
New to ON24
We currently use it to engage with suppliers we work with and promote their content to our customer base. We also promote our systems to our customers too
- easy of registration
- Chat is good
- out of the box functionality
- Easier understanding to integrate with other systems like email clients
- Resent update for your information area did not have any redirects incorporated. Poor!
- Escalated help is slow when Chat is an issue. Takes too long and doesn't give reasonable answers
May 13, 2022
Flashy Platform, With Some Tweaks
We use ON24 to hold webinars and virtual conferences for our customers and prospects. We provide great content for EHS professionals through our Subject Matter Experts.
- Certificates
- Ease of use for presenters
- Customization
- Customization (Viewers on laptops get a different view than viewers on desktops)
- Capabilities (Including password-protected sessions on the engagement hub, allowing password protection and domain filtering through other registration sites like Marketo)
- Ease of use (customizing the console can be challenging)
May 13, 2022
The tool for Webinerds!
As a demand generation tool- we run campaigns that webinars are a part of. ON24 allows us to connect with our customer base in a unique way. The engagement tools allow us to connect with our partners and prospects and gauge their journey in the buying process with the analytics provided in ON24.
- Best in class datapoints
- Integrations
- Customer Support
- Engagement tools
- Chat functions
- Poll question revamp and customizations
We use ON24 for our webinar program, which offers CPE credit to other accounting professionals.
- CPE credit and polling questions
- Console design options
- Customization options
- Oftentimes, our slides get messed up after uploading - graphics and text move or disappear. Then we have to re-upload with screenshots of the slides in their place to avoid those formatting hiccups.
- When you call in via phone, the audio is significantly worse.
- The backend of the elite studio sometimes feels kind of busy. If you switch to another tab, everything also resets.
- When using the pop-up polling question function, if an attendee accidentally exits the window, they lose the ability to answer it completely, which impacts their capacity to earn CPE credit.
May 13, 2022
From the seat of execution...
We use ON24 to facilitate virtual and hybrid event experiences for our clients. It allows us to provide a reliable and secure platform that lets us tailor the experience to our customer's branding and communication needs.
- Lots of customization options
- Extensive Knowledge center for self-learning.
- Allows us to create multiple types of experiences in one place.
- Some tools lack consistency in design or functionality.
- Some features a bit hidden.
- Certain functionalities are locked to others that may not be included in a plan, like an archive chaptering tied to slides.
May 13, 2022
ON24 Review
We utilize ON24 as our main webcast and virtual events platform. We use it to offer CPE credits to external guests as well as to create content journeys for our contacts and clients.
- Platform customization
- Ease of certification
- Anyone anywhere can access
- Mobile user experience
- More presenters on camera at once
- View of the cameras on the presentation mode
May 11, 2022
Take Your Webinars to the Next Level with ON24
We use ON24 for our global webinar program. We were using the platform before the pandemic but it became critical in 2020 when everything moved to virtual. We host roughly 15 webinars a month, just in the US, through ON24. It's a great platform to have multiple users and webinars being managed at one time and in different time zones. There are a ton of engagement options within ON24 that help us engage more with our audience than other webinar platforms.
- Engagement tools like Q&A, Resource List, and Speaker Bios allow the opportunity for attendees to connect with speakers, access more information, and get real-time answers to their questions. The features are very easy to use.
- The ability to have multiple presenters in control of the webinar is a great feature. No more "passing the ball" or controls between presenters or needing to hear a presenter say "next slide" each time they want to advance their presentation.
- ON24 allows users to seamlessly show slides, video clips and screen shares.
- The ability to upload your own virtual background to your webcam would be a nice addition. They do have a library of selections and a blur feature though so there are some choices.
April 28, 2022
On24 review
We use On24 as our webinar platform for our webinar products, our company's primary product. We have our system fully integrated into On24 for automated emails and registration after customers purchase through our separate cart system. We build the webcasts, set up all of the configurations, and moderate our webinars within On24.
- Provides options for customization of the audience console
- Ability to upload both video and slides
- Ability to connect via webcam with digital backgrounds now provided
- Communicating server and platform problems and providing alternate solutions
- Breakout rooms cannot be recorded
- On demand rendering takes several hours
March 20, 2022
Engage your audience!
ON24 is largely used within the organization, both internally and outside the company. It used for training Sales about our products and solutions. It also used outside the company to reach out to our prospects and educate them about our offering along with our existing customers to make sure we keep them updated about the new solutions that we're bringing to the market. It allows the company to have a very engaging and dynamic way of communicating and sharing knowledge with a large range of people at the same time. It is a very powerful tool and also flexible.
- It allows us to share thought leadership with our audience, bringing them up to speed with the best practices and the challenges we;'re solving for them
- It allows us to train our Sales people about our new range of products and solutions
- Powerful tool to use and very engaging, as it is easy to consume both live and on-demand
- Time selection feature is not friendly at all.
- Eloqua integration can be complicated, especially when using a widget like Resources that is hard to integrate to Eloqua. That needs to be adjusted, or best practices need to be shared with Eloqua users of ON24.
March 08, 2022
ON24 a good value with White Glove Support
We use ON24 for large-scale meetings with multiple presenters and slideshows. Also great for showing videos
- Shares Videos
- Tech Support throughout the presentation
- Large scale Webinar
- Moving windows on the screen can be tough
- Last minute changes cannot be done because the tech needs time to review
- I think mic checks for presenters could be done prior to meeting
March 03, 2022
ON24 - a great webinar experience!
ON24 is our primary webinar platform that we use to deliver webinars to our customers and prospects. These webinars can be through leadership or product focused and are typically between 30 minutes to 1 hour in length. We build the webinar from scratch in ON24 and it integrates with our other internal software/systems internally.
- Great user experience - customisable user console is great
- Easy to use - new team members/presenters get up to speed with it very quickly
- Interactivity is great - polls and surveys
- Archiving on demand takes a long time
- Doesn't facilitate two-way discussion
- Different registration page options would be useful
February 17, 2022
From Novice to Webinerd! ON24 is the way to go!
We use ON24 as our platform to host our webcasts. It's used by most of our departments. We also use this for lead lists.
- ON24 is easy to use.
- We're teaching users how to use all offerings with the training and cheat sheets available.
- Good response rate from reps.
- An intuitive platform.
- Not being able to switch from Simulive to Live: having to create a new webcast messes up registration if a partner decides to do a pre-record.
- The delay between the Producer platform vs. Live: often we don't see the glitch on the audience side, but the producer side will not move sometimes.
- Archiving faster.
December 29, 2021
Virtual events go to place
Score 8 out of 10
Vetted Review
Verified User
ON24 provided great value to our organisation in terms of webinars. Since the pandemic started we need trusted platforms that will help us with our marketing campaigns and activities. This has helped us to continue our campaigns seamlessly. I can that this will be one of the go-to platforms these days.
- Reliable.
- Ease of use.
- Flexible.
- Provides great value to our organisation.
- Pricing can be improved.
- Reach out to more people.
- Provide support.
December 22, 2021
ON24 is a Great Platform for Virtual Education!
We conduct many webinars throughout the year and use ON24 for all virtual programming. Our webinars broadcast to between 10 and 1,000 people at a time, and contain a certification tool to ensure that our users can earn continuing education credits from our programming.
- Works in-browser without requiring a download on the user's end
- Seamless API integration with our AMS
- Easy to use for presenters
- Ability to start/stop/pause videos instead of always starting from the beginning
- Ability to moderate attendee chat
- Allowing certification in breakout rooms
December 21, 2021
Valuable for Lead Generation | Offers a Unique Experience
ON24 delivers an engaging experience that recruits new members and provides value to our current member base. We are currently using it to encourage and equip our member base, but are looking to use it as more of a top-of-funnel platform (playing to more of its strengths) in 2022. Our nonprofit works with Christians in the business world, so we use ON24 Webcast Elite to provide valuable content to users in hopes that they take the next step to become involved with our organization.
- Customization.
- Data.
- User Engagement.
- Being able to control who is on screen as a producer.
- Better registration pages (more customization).
- A little more customization to the console (fonts, sizes, etc.)
December 21, 2021
Moving to virtual events
Used to connect with current customers, internal training, and lead generation.
- Sound and Audio.
- Ability to create interactive experiences such as polls and surveys.
- White glove management services are available for all planning and execution of webinars and events. Free's up internal resources.
- Interactive chats.
- Additional console templates.
- Additional registration page layouts.
December 21, 2021
A user friendly platform in webinars
By using this software, I can use and see multiple windows, and I can review the profile of the speaker. I can chat with them during the question-and-answer portion. I can see the speaker clearly, and I've used this during webinars. It also saves memory because it will work on the browser. It is also user-friendly.
- Webinars.
- Easy to use and manage.
- No need to download.
- None, I'm satisfied.
December 20, 2021
Powerful Webiner Tools for Everyone
ON24 has been an essential tool to delivering an exceptional customer experience! The UI is beyond user-friendly and the customer service is amazing. I love the interactive options available for presentations and the easy-to-use Q&A features. The console builder makes setting up a presentation quick and easy. I will continue to use this tool for years to come.
- Q&A
- Great UI
- Excellent Reporting
- Quicker Upload Times
- Supporting Additional Browsers
December 16, 2021
It Gets the Job Done
I use it to build out virtual event environments. It addresses a need for a content hub in an organized and manipulatable way.
- Organizes content
- Plays content easily
- Friendly UX
- Easy playback
- Captions
- More design elements
- Easier navigation
- More built-out virtual environment
- Quicker upload times
- Less bulky
November 30, 2021
Industry Standard for Virtual Webinars
We use ON24 to execute our webinars across our portfolio of products and services. It allowed us to ramp up from 1 - 2 virtual webinars/events a year to hosting multiple webinars are month. Its been a definite boom to the lead generation, especially when the world with digital-first in 2020.
- Streamlined process for hosting of webinars
- Makes managing multiple webinars a breeze
- Great job of making the pre-recorded events seem like they are live.
- The backend User Interface is something from Windows 98
- Lack of support of recording using VOIP is a bit disappointing
- Some of the reporting isn't as simple as it should be
November 29, 2021
Positive Experience with ON24
In our organization, we use ON24 for lots of prospecting and education to our clients. We show them how to use tools, improve their sales acumen and help them along the way in their sales journey. We use this heavily for marketing, promotional, and training/education purposes so people can learn more about the company and the products we offer. It allows us to save time by not hosting regional events from coast to coast and makes it more efficient in creating live presentations.
- Customer support is really good and helpful
- Analytics data from each show is track and insights can be used
- Easy of use in creating presentations
- Innovation seems to be quite slow and there are lots of features that I want but are not available
- Every add on requires more and more money
- the userability and amount of clicks to set up a show is quite tedious
November 10, 2021
On24 is needed now more than ever!
ON24 is used by my organization at the primary tool to hold webinars for our customers. ON24 is being used primarily by the marketing department, but in doing so supports the entire organization, usually various product teams. It addresses the business problem of needing one tool to hold webinars that allow for polls, surveys, resource-sharing, and especially integration with our CRM, HubSpot.
- HubSpot integration for updating contact records with registration and attendance info
- Post-webinar analysis of interactions with attendees such as polls and resource downloads
- Easy exports of webinar data
- My only complaint is that when downloading survey/poll data into Excel, if I want to see each response individually, I have to go into each survey/poll question and export one at a time, instead of exporting them all with one click (which only gives summary info).
November 01, 2021
You can count ON24
Across the whole business globally. Allows us to generate leads and nurture them to clients. Also used for client engagement. Especially in times of pandemic. We are able to reach out to larger scale as compared to virtual conferences. Also allows us to track engagement through clicks and downloads which is not possible in in person events.
- Tracking of engagement.
- Customization of event console.
- Good integration with third party software to meet needs.
- Will be great if ON24 can handle paid webinars - ticketing and payments.
- Faster response rate when it comes to case tickets resolution.
- More domestic numbers for countries like China and India.
October 29, 2021
Looking for a webinar platform? Look no further. Your search starts and stops with ON24.
ON24 is being used by our marketing department to reach our reseller partner audience for informational and technical training sessions. We were doing this prior to the pandemic, but it become even more important to virtually connect with partners when it hit so we nearly doubled our events to compensate for lost touchpoints at physical events. We run 2 main types of events through ON24 - discussion panels for partners focused on overall sales opportunities and technical trainings for partners focused on the technical implementation of certain hardware/software technologies. It's essential for our partners to under the why and how behind everything we sell and we accomplish both of those goals through ON24 webinar events.
- Attendee Engagement - you can define an engaging experience for attendees that will keep everyone paying attention
- Engagement Tracking - more importantly, you can track that engagement and gain actionable insights for sales and marketing follow-up
- Ease of Use - the platform is very intuitive and easy to learn so anyone from a beginner to a seasoned webinar veteran can get a ton out of the platform.
- Integration with CRM - data isn't actionable unless it's in front of the people that will use it. Our integration was fairly simple to setup and has been extremely beneficial to sales for their strategic follow up.
- Connecting/Streaming to Facebook - you can't schedule the stream on Facebook of provide any additional details. You just start the stream and it automatically creates a live event with no context. Would be a nice improvement to have more control over this.
October 29, 2021
Love ON24 for registration and reporting abilities
ON24 is being used by all Medicare Sales reps to deliver informational presentations and to influence our members.
- Reminder and confirmation emails.
- Intuitive once being used.
- Easy to replicate previous webinars.
- I've experienced errors or flaws when copying over content from previous webinars.
- The hold music when someone logs in to a webcast early.
- Better ability to tailor look and feel of webcast.