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Skype for Business, now part of Microsoft Teams

Skype for Business, now part of Microsoft Teams
Formerly Lync

Overview

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

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Recent Reviews

Beyond expectation

9 out of 10
January 17, 2024
Limited features for business collaboration find it lacking in terms of advanced features.Business depend heavily on communication tools …
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Great Software!

9 out of 10
December 16, 2022
We use Skype for Business to work with employees all across the country. The instant chat feature allows our staff to ask a quick question …
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Skype Review

6 out of 10
March 21, 2022
Skype for Business had an excellent use case. since we were using Microsoft products for Collaboration, the integration was seamless. the …
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Skype keeps employees connected!

8 out of 10
February 16, 2022
I use Skype for Business daily. It is very easy to use and allows me to easily and effectively communicate with other employees across the …
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Skype for Business - Review

7 out of 10
January 26, 2022
Microsoft Skype for Business has solved instant messaging and video conferencing challenges, specifically throughout the pandemic. The …
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Meeting and a collaborative Tool

9 out of 10
December 25, 2021
Have a quick video conversation with colleagues for project coordination that the market is solving problems. Thanks to Skype for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (189)
    8.8
    88%
  • High quality audio (188)
    8.0
    80%
  • High quality video (183)
    7.7
    77%
  • Low bandwidth requirements (180)
    6.6
    66%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

11 people also want pricing

Alternatives Pricing

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

What is GoTo Connect?

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.6
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.5
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.6
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.1
Avg 8.3
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Product Details

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was a unified communications tool superseded by Microsoft Teams.

For personal use, Skype Desktop and Mobile apps are still available for download, but for business functionality the vendor now fully supports Microsoft Teams as the replacement for Skype for Business.

Skype for Business, now part of Microsoft Teams Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Reviewers rate Live chat highest, with a score of 9.2.

The most common users of Skype for Business, now part of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(2582)

Attribute Ratings

Reviews

(26-50 of 179)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Skype for Business was originally used as the de facto enterprise messaging app for our organization, but we have since changed to Microsoft Teams as it allows more built-in collaboration tools such as teams and integration to other apps like Outlook, SharePoint, Jira, Confluence and many more while still retaining a good voice and video call quality. However for smaller organization or more face to face teams, Skype would still be a good alternative.
Mohammad Aminul Islam | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype for Business is great for arranging interactive sessions with group members. It has great audio and video quality and live chat enable others to communicate with each other personally or as a group during any session. File sharing is also easy. It is best for its quality of service.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Before Skype we used Flock for communication. But Flock is not that much efficient as compare to Skype (video conferencing feature is not that much good, Skype provides very good authentication and permission features, and Skype UI is more user friendly then Flock) so we switch from Flock to Skype.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Skype for Business is effectively being phased out by MS Teams which is a natural evolution of the same but to compare against Zoom I would say that the VIDEO first element in Zoom is vastly superior and hence why Microsoft had to set a timescale for phasing out Skype for Business. For now we are still running Skype for Business until fully migrated to Teams, but it's been an excellent platform in the lead up to that.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
All are variations on the same theme. They each have things they do better and things they do worse. In the case of Skype, I think the mobile integration is great, the browser support is so-so, and the security as a whole is weak. Others have things like individualized URLs for better security.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype for Business is more limited than Microsoft Teams or Slack but it was already in place at the organization and thus was the solution we continued to use. Teams has a more complete integration with the Microsoft suite of products and the same is true with Slack and Salesforce.
Score 9 out of 10
Vetted Review
ResellerIncentivized
Cisco products have more integration features (especially when integrating with Cisco hardware such as IP Phones and webex rooms) and seem more powerful but Skype for Business has simple interface and lower price. Taking the price into account Skype for Business looks as a good solution when requirements are not very strong.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
AnyMeeting was used at a prior employer and it felt a bit limited. Not sure of the changes to the software and integrations if they match up to Skype. I myself prefer Skype over AnyMeeting due to personal comparison and all the bells and whistles that Skype for Business offered us.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Today it's impossible to recommend Skype for Business for any new customer. Online is end of life at the end of July and on-prem slowly loses support over the next few years. Switch to either Teams (Same license) or another product. In reviewing other products we chose Teams because it was included with our Microsoft Licensing and met all of our requirements.
Zoom and Ring Central are both products I would recommend over Skype for Business. If you want to have the same functionality as you had before with Skype, upgrade your environment to Teams and enjoy the new features.
Randy Palmer | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Of the five other products listed that I have used/evaluated (I have used them all), I would choose any one of them before using Skype for Business [(formerly Lync)] again. The one positive that Skype for Business has is that anyone that has used regular Skype will easily be able to transition to using Skype for Business. I can't even say that the affordability of Skype for Business is better than the other since it comes with Office 365, because so does Microsoft Teams, and Teams is a better product. We selected Skype for Business because it was free with Office 365 and that is the main reason why. At the time, Microsoft Teams hadn't been released but we knew it would be and that eventually it would replace Skype for Business as the Microsoft tool.
Tigran Petrosyan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think that overall Skype is better product compared to GoToMeeting, as it is more functional and can be better integrated in an overall working environment of a firm. GoToMeeting has a better video quality in my opinion, but it is also less reliable (there are constant lags when I use GoToMeeting). So I would prefer a product that has a slightly worse video quality, but which is significantly reliable.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype still has its own place when it comes to the chatting apps competition. Its integration with Microsoft and other tools like Outlook makes it very intuitive and easy to use. I like the "show status" a lot too and it tells me whether a person is busy or available for discussion. It doesn't take up a lot of real estate on your screen like other tools so that's a bonus for me. The pros are definitely worth it to look past some of its shortcomings like the quality of the screen sharing feature.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype for Business and Slack are actually very similar, Slack allows you to use gifs on your messages. Skype for Business has been used by my company for a long time and some people just got very used to that. Other than that, many partners also use Skype for Business as only point of contact, making it an important tool to have on the "belt".
Score 9 out of 10
Vetted Review
Verified User
We have Skype and teams both in the company. Teams GUI is very great when compared to Skype and also it has more features and options.
It works with other 365 products. File storage, video quality is much better. Also, application integration are tremendous. It shows best suited for working environment.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Skype for Business is an effective tool for collaborating and getting issues resolved. Great application for screen share on laptops which helps to resolve issues remotely. Audio and video quality is good for screen sharing and conference calls. File sharing is also possible which helps in troubleshooting. People can join in using the invitation.
Kimberly Hammond | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Skype was user friendly and fast to install with little downtime. You can remote control a computer or reach someone in a pinch. You can talk to multiple people at one time without confusion. You can automatically set it to open and tie it in with your Outlook Calendar which is great.
Score 10 out of 10
Vetted Review
Verified User
  • Zoom
Each application/service has its pros and cons, but the biggest pro for me is how well the Skype mobile application is packed with features that you do not miss the PC version of the service.
Elizabeth Cassidy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Skype for Business is the most popular web conferencing tool and with extremely flexible pricing. Many businesses have considered it to be the most inexpensive VoIP services provider offering a plethora of communication channels that make it possible to connect with anyone in the Skype network whether they are inside or outside the organization.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We [use] Zoom at least 10x more often than Skype for Business, and even though I feel like Zoom has some very shady business practices, their recent security upgrades have been a really valuable way to feel safer about our calls. The biggest drawback on Zoom vs Skype for Business is that, to my knowledge, one can't make outgoing calls internationally on Zoom, so when we need to proactively reach out partners, Skype is the better choice.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Skype for Business is an easier tool to use overall in most cases, especially for individual/smaller scale collaboration, whereas tools such as Teams is more complicated to use (hence why a lot more features to learn with platforms such as Teams). For quick chatting with end-users colleagues, and simple file sharing, Skype for Business is faster and easier to use.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
The three are great tools, but each one have its set of benefits. Lync it's getting out of market, but certainly it still has a great market to those companies that are not worried with external communication, for example. Teams and Slack, have already this approach, but both still lack some basic features, like blocking users in Teams in the same way Skype for Business does...
Kim Staker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have also used MS teams, and, while I find it similar, I feel like Skype is more user-friendly with the calling and messaging features that it has. Teams is good for meetings but Skype handles those as well also. Overall, Skype suits my needs. I have heard rumors that Skype is being phased out and I hope that is not the case.
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