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SmartRecruiters

SmartRecruiters

Overview

What is SmartRecruiters?

SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.

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Recent Reviews

Best ATS I have used!

9 out of 10
December 11, 2023
Incentivized
We use SmartRecruiters for all of our recruitment (Early Careers to Senior Hiring) in the UK and Australia. It supports all the way from …
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Smart ATS

8 out of 10
February 21, 2023
Incentivized
We use SmartRecruiters as a full applicant tracking system, integrated with PhenomPeople on our front-end careers page. We use it to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Applicant Tracking (126)
    9.3
    93%
  • Notifications and Alerts (119)
    9.3
    93%
  • Candidate Search (122)
    8.4
    84%
  • Resume Management (119)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

View all pricing

Corporate

Varies, per FTE

Cloud
Billed annually

Global

Varies, per FTE

Cloud
Billed annually

SmartStart

Free

Cloud
up to 10 active job postings

Entry-level set up fee?

  • $1,000
    Required
For the latest information on pricing, visithttps://www.smartrecruiters.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.3
Avg 8.0
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Product Details

What is SmartRecruiters?

SmartRecruiters enables Hiring Without Boundaries™ by freeing talent acquisition teams from legacy applicant tracking software. SmartRecruiters' next-generation platform serves as the hiring operating system for 4,000 customers like Bosch, LinkedIn, Skechers, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.

SmartRecruiters Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

SmartRecruiters Screenshots

Screenshot of A candidate experience to  reach, engage, and connect with talent wherever they are.Screenshot of Engaged hiring managers empowered by collaboration tools and applicant tracking to drive better hiring decisions.Screenshot of Digital offer management, onboarding, and reporting deliver a seamless journey for new hires and recruiters.Screenshot of SmartRecruiters eases the burden of juggling multiple open roles and hiring large volumes.Screenshot of Frees up hiring teams to focus on making great hires and delivering a better candidate experience by automating routine tasks.Screenshot of Find and discover qualified talent while getting the most from the advertising budget.

SmartRecruiters Video

SmartRecruiters Integrations

SmartRecruiters Competitors

SmartRecruiters Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesAfrikaans, Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Frequently Asked Questions

SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.

SmartRecruiters starts at $0.

Oracle Fusion Cloud HCM, Jobvite, and Greenhouse are common alternatives for SmartRecruiters.

Reviewers rate Company Website Posting highest, with a score of 9.7.

The most common users of SmartRecruiters are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(238)

Attribute Ratings

Reviews

(101-125 of 129)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use candidate database with filters
  • Integrates with top recruiting sites
  • Provides transparency in hiring workflow
  • Maybe add some validation when exiting to verify that you do not want to move a candidate through another workflow step.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Tracking if candidates are applying for more than one position.
  • Allowing recruiters and hiring managers to rate candidates through the review function.
  • Provides assessments for candidates that can be personalized from the market place.
  • I would like to be able to send out a delayed rejection letter.
  • Candidates in the Leads section get lost in the shuffle of the hire process, when we hire someone they should be part of the group that receives the rejection letter.
October 27, 2016

SmartRecruiters Rocks!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Customer Service. If you have any issues, the team always responds quickly and works to resolve our issues.
  • New ideas. They are always coming out with new ideas, as well as open to our company's ideas and putting them in place.
  • Strong Database. They are able to pull reports for us to determine the soucre of hire for our candidates and give us the information we need.
  • Reporting. From a user's stand point, I wish we were able to pull the reports we need on our own rather than asking them to pull it for us. They have reporting but it could be improved.
  • Customization. They have a ton of awesome features, but it would be beneficial to be able to customize it to best fit our company.
Mike Wadas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It's an easy tool for collaboration
  • Integrates well with email
  • Great for analytics
  • Scheduling capabilities
  • Referral's are kinda clunky, the employee needs to be in SmartRecruiters.
  • Tracking candidates through the process can be a bit tiresome.
Duone L. Byars, M.S. IMC | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Allows you to manage the recruiting process all in one platform, including screening applicants, communicating follow-up interviews and declining candidates that are not the right fit for the position.
  • It allows you to place a star rating on your applicants to easily keep track of those you want to remember and potentially consider for future openings.
  • It is mobile friendly. I can check and review the latest applicants from a mobile device.
  • I'm still learning the platform. Currently, can't think of much I'd change now.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Good at getting all of the applicant information in one place - emails, ratings from managers, applicant data, etc.
  • Good at continually trying to update the product and providing information to their customers on new features.
  • Good at using modern techniques such as hash tags and @ symbol to track in the tool.
  • Seems to be working more to expand their client base than improve some core features of the product - this is frustrating for current users.
  • You can only change the candidate status in the profile - you cannot do this in bulk for many applicants at once. This means it is very hard to keep accurate metrics of where candidates are in stages. SmartRecruiters talks a lot about candidate analytics and this is a core part of having accurate analytics.
  • No useful search function. There is no way to search the database of candidates that have already applied. This is very frustrating and makes it harder to recruit. Past applicants may be great for future jobs.
Ray N. Adcock | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Keeps all candidates information in one location.
  • Provides an easy response process to applicants.
  • Provides a professional looking online application process.
  • Sometimes navigation of the home screen to find applicants isn't as clear as it could be.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use
  • No need to publish in many job boards
  • Good support
  • Was hard to implement it with OCC
  • The format refelected in the job board is not always clear or stylish
  • I haven't received any reports yet
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Allows for a record of communications with the candidate that can be reviewed or accessed at any time. When working with multiple candidates it is sometimes difficult to keep communications consistent over a period of time with a candidate, particularly when multiple interviewers or reviewers are involved in the process. SmartRecruiters helps us to effectively manage this process.
  • SmartRecruiters is a very effective centralized database of current candidates, as well as past candidates. This ensures that we maximize the potential candidate pool.
  • SmartRecruiters provides a central resource for job postings to multiple online sites, resulting in consistency of the job posting, time savings and ultimately increased profitability.
  • If you don't use SmartRecruiters on a regular basis it is easy to forget how to navigate through the various functions.
  • Sometimes the various filters can be tricky to use, resulting in unexpected results or no results.
Gareth Meredith | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
  • It has good mobile functionality
  • You don't need a resume to apply; you can apply using a Linkedin profile
  • You can schedule interviews and track this via the tool
  • Limited data reporting capability
  • Lack on willingness to create better functionality through bespoke requests
  • Very poor search functionality
  • Does not have the ability to talent pool/pipeline candidates effectively
  • Cannot link to all job boards and therefore skews 'source of hire' reporting functionalilty
  • Centralised help desk is very 'tech heavy' and forgets that we are customers and need to use our language and not theirs
  • Candidate name search is not intuitive
September 23, 2016

Best ATS Ever!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Very efficient,
  • Easy to use.
  • Had built-in rejection letters to use when necessary.
  • The notification system was way too much and notified you constantly with mostly useless information. It was like a needy, pestering 4 year old constantly tugging at your clothes for attention, trying to interrupt what you were doing. It was very stressful and made it hard to focus on my job until I figured out how to shut all those constant, annoying notifications off. Other than that, it's the best ATS I've ever used.
David Acosta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Customer support is excellent. Very responsive, very helpful, always polite.
  • They have made the system very intuitive. It is user-friendly, visually appealing, and easy to learn.
  • The ease of managing a large number of applicants is the main reason we enjoy using it.
  • They use to have a referral feature that interfaced directly with your LinkedIn profile. I don't know where that went, but I wish it would come back!
  • You can purchase ads on Indeed through the portal, and it is frustrating not being able to monitor the clicks on a par-per-click ad. I'd like to be able to see more details on exactly where that money goes.
  • I would like to see the referral feature link with my Facebook friends list to identify people that are in the desired area and industry.
September 23, 2016

SmartRecruiters Review

Score 4 out of 10
Vetted Review
Verified User
Incentivized
  • Candidates can apply to jobs through the SmartRecruiters Portal.
  • You can see who has been rejected, who has applied, etc.
  • You can see the hiring team and add competency questions to the req.
  • Scheduling functionality...SmartRecruiters is not compatible with the Gmail platform. As a coordinator, my job is scheduling, so I dont use SmartRecruiters to schedule, as it is not compatible with Google calendars.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The UI is pretty user friendly.
  • Job postings are easy to put up.
  • Communication with hiring managers is simple and easy.
  • Resumes don't always upload.
  • I can't customize questions for candidates to answer for each job.
  • I can't schedule rejection letters to go out to candidates.
  • I'd like to be able to give the hiring managers the options to decide which email alerts they want to get from SmartRecruiters.
  • I can't filter the list of open jobs on the mobile app so that I can only see the openings I'm attached to.
Eric Young | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Very flexible API allows for creative and innovative integrations.
  • Collaborative interviewing and reviews of candidates.
  • Flexible custom fields allow for more detailed filtering of jobs.
  • The only thing I see room for is expansion of their Analytics APIs.
Tony Le | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Posting jobs to both free boards and paid job boards.
  • Modern career pages, easy apply with social networks (like LinkedIn) and an interface both on company and applicant side that makes sense for today's technical world (not like other 10+ year old ATS that are part of a suite that look like software from the 90's).
  • Incredible customer service, quick response and a team that cares (never had this level of customer service in any other HR software).
  • Open API - can create any application or integrate with most anything with their ability to have an Open API that other software can post/pull information from (i.e. once we click "hired", it passes it off automatically to background screening and onboarding).
  • Digital offer letters (integrates with DocuSign) so when we say "offer", it automatically generates an offer letter and sends it to the candidate to sign.
  • Office 365 Calendar integration - two way sync
  • LinkedIn Integration - all inmails get synced directly to SmartRecruiters without pushing a button - plus easy instant job postings - and integrates with LinkedIn Referrals
  • Referral portal - easy for employees to send a referral for any job you have posted
  • Internal search function - not the most robust Boolean search ability and often you want to go back to your database to find warm leads for jobs. However - there are many integrated companies that partner with SmartRecruiters that can do it for you, (Entelo, Brilent) so plenty of options!
  • Microsoft Exchange calendar integration is not as good as Office 365. Luckily we migrated and so less problems there but calendar can only get better!
April 17, 2015

Great ATS

Clayton S. Reed | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Very thorough with user training.
  • They are very prompt with answers to questions.
  • They are very professional and friendly and the implementation team is fantastic.
  • Nothing to add here, the product is as advertised and the functionality is easy to use and configure.
Sue Dickinson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • User Interface/User Experience - I have never had a manager complain about using SmartRecruiters, and training is minimal. Compared with some other products where I would have to spend as much time training and assisting managers as I would doing the recruitment myself.
  • Referral Functionality - I recently discovered the referral functionality and I'm working on implementing this in conjunction with an employee referral bonus. The fact that you can match your connections (through LinkedIn etc.) with the role is genius; we instantly grow our candidate pool
  • Screening Questions - This is a basic function of the product, but saves me an immense amount of time. I ask simple questions like 'Is the location suitable for you' and 'What are your salary expectations'... this helps me weed out candidates quickly and easily.
  • I ran into some issues where a candidate had applied for more than one position. The terms used ('pass' for example) isn't defined enough for the hiring manager to know what it means. This resulted in one divisional leader rejecting a candidate for a completely different job that he wasn't on the hiring team for. This was a design issue and I made a recommendation for it to be addressed.
Jennifer Morris | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Activity log if great to have especially while adding team members to review
  • With no cost to our company, job posting to free boards has been useful along with the social media added.
  • User friendly and simplified!
  • Able to delete activity. Sometimes there our qlithes and duplicates are seen. Also, sometimes just busy and added activity/feedback on the wrong candidate.
  • Would like to be able to add entire address, not just the city and state.
  • Would like fields for "Phone" and "email" to not be required for candidate profiles as sometimes that is not always given on resumes while sourcing candidates.
Stephanie Cool, PHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • The system is very user friendly with plenty of widgets to help us navigate through the system.
  • Creating job postings and templates has made it easy for us to post multiple positions for multiple locations.
  • Having the job board and aggregators available enables us to have a one-stop shop for blasting our positons.
  • The analytic features are very helpful in analyzing the effectiveness of our recruitment spending.
  • It has been extremely beneficial and a time saver to be able to make all interview appointments from initial contact to the hiring decison all in one platform.
  • We have had some challenges recently with Craigslist postings inside SmartRecruiters vs outside SmartRecruiters, but the SmartRecruiters team has been very responsive to investigating the issue and helping to identify possible resolutions.
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