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SmartRecruiters

SmartRecruiters

Overview

What is SmartRecruiters?

SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.

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Recent Reviews

Best ATS I have used!

9 out of 10
December 11, 2023
Incentivized
We use SmartRecruiters for all of our recruitment (Early Careers to Senior Hiring) in the UK and Australia. It supports all the way from …
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Smart ATS

8 out of 10
February 21, 2023
Incentivized
We use SmartRecruiters as a full applicant tracking system, integrated with PhenomPeople on our front-end careers page. We use it to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Applicant Tracking (126)
    9.3
    93%
  • Notifications and Alerts (119)
    9.3
    93%
  • Candidate Search (122)
    8.4
    84%
  • Resume Management (119)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

View all pricing

Corporate

Varies, per FTE

Cloud
Billed annually

Global

Varies, per FTE

Cloud
Billed annually

SmartStart

Free

Cloud
up to 10 active job postings

Entry-level set up fee?

  • $1,000
    Required
For the latest information on pricing, visithttps://www.smartrecruiters.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.3
Avg 8.0
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Product Details

What is SmartRecruiters?

SmartRecruiters enables Hiring Without Boundaries™ by freeing talent acquisition teams from legacy applicant tracking software. SmartRecruiters' next-generation platform serves as the hiring operating system for 4,000 customers like Bosch, LinkedIn, Skechers, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.

SmartRecruiters Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

SmartRecruiters Screenshots

Screenshot of A candidate experience to  reach, engage, and connect with talent wherever they are.Screenshot of Engaged hiring managers empowered by collaboration tools and applicant tracking to drive better hiring decisions.Screenshot of Digital offer management, onboarding, and reporting deliver a seamless journey for new hires and recruiters.Screenshot of SmartRecruiters eases the burden of juggling multiple open roles and hiring large volumes.Screenshot of Frees up hiring teams to focus on making great hires and delivering a better candidate experience by automating routine tasks.Screenshot of Find and discover qualified talent while getting the most from the advertising budget.

SmartRecruiters Video

SmartRecruiters Integrations

SmartRecruiters Competitors

SmartRecruiters Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesAfrikaans, Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Frequently Asked Questions

SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.

SmartRecruiters starts at $0.

Oracle Fusion Cloud HCM, Jobvite, and Greenhouse are common alternatives for SmartRecruiters.

Reviewers rate Company Website Posting highest, with a score of 9.7.

The most common users of SmartRecruiters are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(238)

Attribute Ratings

Reviews

(26-50 of 129)
Companies can't remove reviews or game the system. Here's why
Alissa Hamilton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • SmartRecruiters makes it very easy to post and update our job openings to multiple sites all at once: Indeed, LinkedIn, ZipRecruiter, Career Builder, Glassdoor, Monster, and various others.
  • I appreciate how useful the free version of SmartRecruiters is; it helps me source candidates with a limited budget.
  • I like being able to message groups of candidates all at once.
  • Searching for candidates who have applied is very simple and easy to do.
  • I'm not able to set up templates with the free version.
  • The resumes that candidates create through the SmartRecruiter system are too basic. If they upload their own; it's much better.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It has a simple learning curve for hiring managers.
  • It sets a very low barrier for candidates to apply.
  • SmartRecruiters is very modern and continues to evolve.
  • Its reporting is good, but there is room for improvement.
  • Their training on new features could be better.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • It has a nice modern design.
  • Most of the application is rather user-friendly.
  • It provides links to both documentation as well as communication with the candidate.
  • Speed. The cloud solution has a tendency to be solved.
  • Exporting of data. In some cases, it would be nice to consult data offline, which currently is not possible to do.
  • Random sorting of data. Different people that connect have the candidates sorted in different orders.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Everything is in one place. There is no need to jump in and out of different programs.
  • The entire hiring process is documented from start to finish in SmartRecruiters.
  • SmartRecruiters keeps you informed of applicants interested in your position as well as it lets you know any activity happening via email.
  • Sometimes you can get too many emails of notifications for new applicants.
  • I wish you should save part of the interview questions, but in instead you have to complete the entire document at one time.
  • Sometimes I've noticed the applicant's resume is not attached but in the body.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It provides better viability and stronger collaboration efforts between TA and hiring managers.
  • One-stop tool for all things recruiting.
  • Keeps historical data.
  • There are a couple of different ways you can view candidate profiles, and depending on the route you chose to access, certain info varies. Would be nice to simplify this.
  • Intelligence to make recommendations on other company positions per candidate submittal.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use when entering candidate's information, uploading documents, using templates for emails, etc.
  • Visually, it is easy to read through the information and navigate from one job to another.
  • Analytics are accurate and easy to find.
  • Glitches from time to time and have to refresh or re-start
  • The ability to add more templates to send out different types of correspondence through the platform
August 27, 2019

Great tool!

Joselyn Racusa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Handles end-to-end hiring process. You do not need to use another tool.
  • Easy to access and manage.
  • For internal hiring purposes, I would love to see the feature in which there is a notification email sent to the immediate manager of the employee once the employee submitted his application.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The user-facing interface is intuitive and extraordinarily navigable.
  • It has a robust scope of partnerships with other platforms like Indeed and LinkedIn, which broadens the pool of candidates to whom we have access.
  • Front-end customization of response templates and dispositions.
  • Batch processing of candidates would be nice. When we have over 1,000 candidates to review-- a quarter of which we can summarily dismiss due the candidates' physical location being dozens, if not hundreds of miles from our nearest territory (residing within the territory is the expectation)-- it would be beneficial and a more efficient process to have the ability to check a box next to each candidate and click on "Reject," rather than rejecting every one of them individually.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Alerting system before an interview.
  • We can clear the tracking status of the recruitment status.
  • We can see the comments by previous interviewers specific to a candidate.
  • UI & UX features could be improved, because it always feels good to have a symbolic representation of icons and buttons at relevant positions.
  • There could be an option to reach out to the candidate so that we can directly have discussions from the same portal apart from switching.
  • If the portal can also have a good mechanism for filtering candidates, that would make for a real value add.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Recruiting new talent for the expansion of the company.
  • Easy and fast process and user-friendly.
  • Clarity and easy of use.
  • Hackers and spam need to kept at bay.
  • Needs improvement in the GUI.
  • Data protection is very important.
August 22, 2019

Good tool

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Great visibility.
  • Ease of use.
  • Real-time updates.
  • I can't think of suggestions for improvement. It's great overall.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Clear and easy to navigate interface.
  • Advanced search function.
  • Tracking communications between HR, hiring managers, and candidates.
  • Management of attachments, especially in cases where an applicant has applied previously to other positions within the company.
  • General bugs in terms of performance (slow loading time, broken links, error messages).
August 21, 2019

SmartRecruiters Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • SmartRecruiters does particularly well. It's easy to use.
  • SmartRecruiters does particularly well by connecting to other recruitment websites, such as Indeed, etc.
  • SmartRecruiters does particularly well in connecting to your own social media, such as facebook and twitter, etc.
  • It could allow for more jobs posts. Without an upgrade, currently, you can post up to 10.
  • It could allow similar jobs posts. If you have a nurse needed in many areas, you have to recreate the ad and find new ways to describe a nurse opening. It's very time-consuming.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Candidate information management, i.e. managing duplications, historical reviews, contact management
  • Identifying leads, processing, and also analytics to better understand the overall talent
  • External candidate filtering and pipeline talent management
  • The UIs are too much and tend to be very confusing
  • SmartRecruiters doesn't manage the governance too well, I often get confused about what role am I looking at
  • Doesn't have a great reviewer tracking methodology, i.e. reminders
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Candidate review process.
  • Tracking the progress of a new hire.
  • Accessibility into reviews of colleagues.
  • Filtering results based on keywords found in a resume.
  • Alerts based on other user feedback on a candidate.
  • In-screen resume preview.
Jenny lester | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • SmartRecruiter has a great support in customer care team who are available to provide support on any issues that arises.
  • It has a clean user interface and is easy to navigate.
  • It has great features that provide a smooth workflow when hiring applicants.
  • It has some bugs which makes it slow when managing a large number of employees at the same time.
Christine Hailey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Simple to design and utilize.
  • It doesn't have a steep learning curve.
  • Constant updates make the product even more fun and useful.
  • Lacks the feature of scheduling interviews with applicants .
  • Lacks the abilty to notify me when an applicant has emailed me.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Buttoned-up tried and true recruiting processes - just works!
  • Collaborative and comprehensive recruiting and hiring systems
  • Flexible enough to customize easily!
  • SmartRecruiters could easily use some lower tier pricing packages - particularly for super small companies with smaller budgets who may be unable to keep up one year agreements. Option to downgrade during time of need, or during lull in hiring, should be easy - would help retain SmartRecruiters clients while clients maintain full access to their recruiting software systems.
  • SmartRecruiters staff could be more helpful when the business has a need to downgrade levels (from $300/mo) to save in monthly expenditures, in order to keep clients. Or, at least offer an option to downgrade for little/no fee simply to have the business data retention factor - enabling for easy, quick upgrades for full access at later date (as in, seasonal businesses who hire once or twice per year).
September 25, 2018

Improvement in efficiency

Michelle Sexton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • I love the integration with Google calendar because everyone who is involved in the interview gets an invitation and it shows up on your calendar.
  • The use of auto-fill templates helps significantly and speeds up the time it takes to send an email to interested candidates.
  • The offer approval process is easy to edit and helps keep everyone on the same page.
  • Reporting features are very limited on SmartRecruiters. You're not able to run reports on what your team did throughout the week. Being able to track key performance indicators is very limited.
  • There's missing pieces on the app side of things. For instance, on the app you get a notification of if there's an offer you need to approve. On the website, you do not get a notification (only email notification). As a result of this, offer approvals get lost in emails.
  • I'd like to see more integration with text messaging. SmartRecruiters had mentioned they were in the works of creating text message notifications to confirm interviews and things like that. I haven't heard much more about it for the past 2-3 months, but this is something I'm very interested in.
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