Social Studio Reviews

46 Ratings
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Score 6.3 out of 100

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Reviews (1-12 of 12)

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Jeremy Cowles | TrustRadius Reviewer
April 13, 2018

Jack of all trades, master of none

Score 6 out of 10
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Users and Roles

5 - Marketing and Communications Insight. This encompasses people in the group marketing team who use the tool to schedule brand posts across multiple social touchpoints and use the Engage tool to monitor uptake and reaction to posting, and tie back with leads and existing contacts in our CRM database. The Insight team uses the analyse side of the tool to evaluate brand and competitor mentions in the media with a view to providing insight and intelligence reports on brand activity and marketing performance
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Jimmy Mack | TrustRadius Reviewer
August 01, 2017

Social Studio - Good Basic Tool, but Expensive

Score 4 out of 10
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Users and Roles

3 - All of the people in my organization who used Social Studio were within the marketing and communications function. I was the main super user. I was in the tool almost every day and managed all other users. Other people who used the tool included the social media community manager and some marketing coordinators who were responsible for specific marketing functions within the business who needed to report to their executives.
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Nicole Swanson | TrustRadius Reviewer
May 26, 2015

A seamless solution for busy social media managers

Score 10 out of 10
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Users and Roles

50 - As people in the organisation find out about features available in Social Studio, more people are requesting access.

Staff in our marketing, communications and media teams access Social Studio to provide content for publishing to our platforms. Staff from our IT and web services teams use the platform to listen to conversations regarding their services and provide responses accordingly. A team of customer support staff have access to respond to assigned posts.
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Anonymous | TrustRadius Reviewer
May 01, 2017

Social Studio - Great for Radian 6 Users looking for a team platform!

Score 9 out of 10
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Users and Roles

50 - The majority of users at our company are social media moderators. They manage the columns of content pulled in through Social Studio's Engage dashboard. There are a handful of users who are account admins who manage what pulls into those columns that the moderators view and manage - again, through using Radian 6 Topic Profiles as well.
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Anonymous | TrustRadius Reviewer
April 05, 2017

Social Studio is competent

Score 8 out of 10
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Users and Roles

3 - I as the social media manager used Social Studio throughout the day on a daily basis, scheduling all our content. I had two managers that would also access Social Studio to monitor the calendar and make suggestions.
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Anonymous | TrustRadius Reviewer
March 13, 2015

Social Studio takes the pain out of Social Scheduling and Reporting

Score 8 out of 10
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Users and Roles

Within the organization there are only 2 Social Marketers that are currently using the tool. Within our Agency partners, there are an additional 15 total users that manage and report from Social Studio on our behalf. As we expand social activity within the US and globally, we are confident that the tool will meet our growth opportunities.
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Feature Scorecard Summary

Boolean keyword searches (9)
6.9
Filtering out noise/spam (10)
7.0
Sentiment analysis (8)
9.9
Broad channel coverage (11)
9.8
Content planning and scheduling (11)
9.9
Audience targeting (10)
8.0
Content optimization (9)
7.9
Workflow management (11)
8.0
Automated routing and prioritization (10)
9.8
Customer interaction histories (9)
9.8
Bulk actions (9)
3.2
Lead generation (8)
5.0
Content marketing (9)
5.1
Paid media management (7)
6.0
Campaigns and promotions (9)
6.0
Twitter (11)
8.9
Facebook (11)
9.9
LinkedIn (9)
9.9
Google+ (7)
6.8
Instagram (7)
7.9
Pinterest (4)
6.5
YouTube (7)
6.7
Campaign success analytics (10)
8.8
Real-time tracking (9)
7.0
Competitor analysis (7)
9.7
Role-based user permissions & privileges (9)
9.0
Mobile access (10)
9.8

About Social Studio

Social Studio is a social media management plaform built around features such as social media monitoring and listening, content scheduling and publishing, collaboration, and analytics.

Social Studio Technical Details

Operating Systems: Unspecified
Mobile Application:No