Zenefits
Zenefits
Zenefits
Starting at $8 per employee/per month
View PricingOverview
What is Zenefits?
Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.
Read moreRecent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
View all 48 features- Update personal information (131)4.747%
- View and generate pay and benefit information (125)4.040%
- Organization and location management (119)3.131%
- View company policy documentation (118)3.131%
Reviewer Pros & Cons
View all pros & consVideo Reviews
Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Zenefits, and make your voice heard!
Pricing
View all pricingEssentials
$8
Cloud
per employee/per month
Growth
$14
Cloud
per employee/per month
Zen
$21
Cloud
per employee/per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.zenefits.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Zenefits?
Zenefits is a SaaS cloud-based human resources platform that, according to the vendor, helps more than 11,000 small and mid-sized companies empower their workforce, manage change, and stay compliant. Zenefits' People Platform aims to deliver a comprehensive, intuitive HR experience in the market. The vendor's HR, Benefits, Payroll and Performance apps combine with advisory services and tightly integrated partner apps to help companies simplify HR administration – reducing paperwork and complexity.
Zenefits Screenshots
Zenefits Videos
The Zenefits Mobile App
How This Tile Company Improved Employee Experience with Zenefits
How an Arizona Marketing Agency Uses Zenefits to Gain an Edge in Efficiency
Zenefits Integrations
Zenefits Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Languages | English |
Frequently Asked Questions
Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.
Reviewers rate Corporate goal setting and Individual goal setting and Performance tracking highest, with a score of 8.4.
The most common users of Zenefits are from Mid-sized Companies (51-1,000 employees).
Comparisons
View all alternativesCompare with
Reviews and Ratings
(220)
Attribute Ratings
Reviews
(1-25 of 141)- Popular Filters
Companies can't remove reviews or game the system. Here's why
March 31, 2023
Worth it. Go get Zenefits.
- Ease of use for employees
- Ease of use and level of customization for managers
- integration of all HR functions under one platform
- A few things about setting up payroll have been a bit glitchy, notably the inability to record a permanent as well as a work mailing address for some employees.
September 29, 2022
Product and customer service have badly degraded
Score 3 out of 10
Vetted Review
Verified User
- Automated payroll
- Customer service
- Offboarding
- Product velocity
- Helping small businesses
September 28, 2022
Worst customer service. Zenefits will end up being a liability
Score 1 out of 10
Vetted Review
Verified User
- Ignoring your emails
- Messing up taxes
- Answering customers
- Responding to emails
September 16, 2022
Helped streamline our nonprofit operations
- Payroll processing
- Issuing year-end tax documents
- Vacation tracking for employees that are less than 1 FTE is a little tricky -- required more manual math on my end than I would have ideally liked
- Customer service can be a little slow to respond when we submit a ticket about an issue
September 07, 2022
Support Needs Improvement, I Believe.
Score 1 out of 10
Vetted Review
Verified User
- Making it difficult to get support, I believe.
- Getting support, I've found
- Support response times.
- Access to an actual person to talk to, I've found.
April 29, 2022
Zenefits Review
Score 1 out of 10
Vetted Review
Verified User
- Sales
- Setting Expectation
- Lack of US Based Support
- Timelines of Support - from my experience, you should expect 5-14 days delay in response and that may not include a resolution
- Helping user to manage their own subscription
March 11, 2022
What Support?
Score 3 out of 10
Vetted Review
Verified User
- Submitting payroll is super user-friendly (just cross your fingers you don't have an issue).
- The mobile app is great.
- Support team response time
- Train the support team so they know how the heck to fix/support issues
- Have the support team actually answer the phone
- Have the support team respond at all!
January 06, 2022
Very user friendly software so you can focus on what counts!
- Manage new hires
- Track time off
- Onboarding
- Live customer service access
November 13, 2021
Best payroll system
- Payroll
- PTO
- Benefits
- Paystubs should be available to view from the employees profile
- Rehiring a terminated employee shouldn't require calling the company
November 12, 2021
Overall Great Experience with Zenefits!
- Reporting
- Benefits Administration
- Hiring
- Business Administration has had glitches with our Healthcare provider
- Pay Connect reporting would more helpful with dates to identify specific time period changes occurred
- Zenefits does not guide user to Banks and Paychecks for Direct Deposit completion
November 12, 2021
Zenefits!!
- New insurance information is easy to access
- Clocking in and out is very easy
- Very secure and user friendly
- Take a picture when you clock in and out from phone
- Accessing third party information
November 12, 2021
Zenefits is extremely user friendly
- User friendly
- Responsive with questions
- Secure
- Allow for live tax forms and immediate updates to tax information from the app
November 10, 2021
Zenefits is a Go to Product.
- User Interface
- Easy Navigation
- Easy to maintain and keep track of all needs.
- Support
November 10, 2021
Great HR software, Easy to Use
- Present my Pay Stubs
- Show me my taxes on each paycheck
- Easy to use software
- Better homescreen
- Send more updates on any changes
- Send the pay stub email as soon as I get paid
November 08, 2021
Zenefits: I portal that fills all your HR needs
- Their timecards are easy to read and use
- It intertwines multiple different areas of business
- The ability to clock in from multiple locations
- Being able to upload payroll hours when you want to prior to payroll dead line
November 08, 2021
Highly recommend Zenefits
- Time keeping
- Personal Time off
- Insurance Benefits
- Direct link to personal insurance card
- Allow employees to directly edit missed time punches
November 03, 2021
Zenefits is Great!
- Insurance Benefits
- Payroll
- Requesting time off
- News Updates
- Customer Service Poral
- More Tools
November 03, 2021
Zenefits Review
- Health insurance
- Dental insurance
- Payment information
- Website could look a little better, it's kind of plain
November 02, 2021
User- friendly HR Platform that works!
- Time clock function-- easy to use and never lags
- The insurance portion has all of the pertinent information in one location
- Allows you to track your hours and is updated in real time
- I would like to be able to download our individual insurance card in the app
- Make adjustments to missed punches on the time clock feature
- Have to email HR manager to have time clocked changed.
November 01, 2021
Zenefits is a time saver
Score 10 out of 10
Vetted Review
Verified User
- Integrating employee information from other payroll providers easy
- Has great reporting to keep track of payroll and benefits
- Has easy timeclock and PTO integration for tracking hours
- Faster customer service response
- Integration with more 3rd party apps
- Easier employee garnishment tracking
November 01, 2021
Intuitive and Multifaceted
- Updating bank information
- Viewing sick / vacation days
- Organization chart
- Viewing and adjusting insurance information
- Phone wait time
October 21, 2021
10 Stars
- responsive
- accurate
- great newsletters
- No complaints
October 20, 2021
User friendly payroll processing
- Communicates well with reminders when tasks are required to be completed.
- Process payroll bi-monthly
- Keeps track of employee time and paid time off
- The wait times to speak with a customer service representative was longer than expected.
October 19, 2021
Zenefits Streamlined My Small Business
- Employee Onboarding
- Payroll Processing
- Time Tracking
- PDF Reporting
- Log-In/Out Reminders
- Faster Payroll Processing (
October 14, 2021
Zenefits Review
- Onboarding
- Payroll
- Time Tracking
- Time Off
- Reporting
- Customer Support is small and has long wait times to talk to a representative