Zenefits

Zenefits

Customer Verified
About TrustRadius Scoring
Score 6.0 out of 100
Zenefits

Overview

Recent Reviews

Zenefits Review

1 out of 10
April 29, 2022
We are a small company that had yearly subscription. Signed up in April,2021, transitioned over 2 months and decided to discontinue using …
Continue reading

What Support?

3 out of 10
March 11, 2022
We use (yes, I am a current customer) it as our all-encompassing HR platform. Their support team and turnaround time on issues are …
Continue reading

Best payroll system

10 out of 10
November 13, 2021
We use Zenefits for Onboaring/offboarding, payroll, benefits, PTO, HR, etc. Every employee uses zenefits for their pay and PTO. …
Continue reading

Zenefits!!

10 out of 10
November 12, 2021
We use Zenefits for payroll and insurance purposes. It works very very well for what we use it for. I clock in and out using the mobile …
Continue reading

Zenefits is a Go to Product.

10 out of 10
November 10, 2021
I am an employee who uses Zenefits and it was a great experience. The platform was very user-friendly and easy to navigate. WE used …
Continue reading

Zenefits Review

10 out of 10
November 03, 2021
It is used across the whole organization. It allows us to retrieve all of our benefits information very easily. Gives us information when …
Continue reading

Reviewer Sentiment

N/A
Positive ()
N/A
Negative ()
Learn how we calculate reviewer sentiment

Awards

TrustRadius Best of Award, Best Of Relationship 2022
TrustRadius Best of Award, Best Of Value 2022
TrustRadius Best of Award, Best Of Usability 2021

Popular Features

View all 48 features

Update personal information (130)

7.1
71%

View and generate pay and benefit information (124)

6.5
65%

View company policy documentation (117)

6.3
63%

Organization and location management (118)

5.6
56%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Zenefits, and make your voice heard!

Pricing

View all pricing

Essentials

$8

Cloud
per employee/per month

Growth

$14

Cloud
per employee/per month

Zen

$21

Cloud
per employee/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zenefits.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Human Resource Management

6.1
61%

Payroll Management

5.7
57%

Leave and Attendance Management

6.1
61%

Employee Self Service

6.3
63%

Asset Management

1.4
14%

HR Reporting

5.5
55%

Onboarding

6.0
60%

Performance and Goals

6.6
66%

Performance Management

5.8
58%

Succession Planning

7.8
78%

Recruiting / ATS

7.7
77%

Product Details

What is Zenefits?

Zenefits is a SaaS cloud-based human resources platform that, according to the vendor, helps more than 11,000 small and mid-sized companies empower their workforce, manage change, and stay compliant. Zenefits' People Platform aims to deliver a comprehensive, intuitive HR experience in the market. The vendor's HR, Benefits, Payroll and Performance apps combine with advisory services and tightly integrated partner apps to help companies simplify HR administration – reducing paperwork and complexity so companies can focus on starting, running and growing their businesses.

Zenefits Screenshots

HR ManagementHR ManagementHR ManagementBenefits AdminBenefits AdminPayrollPayrollPayrollPayroll

Zenefits Videos

Move Yourself with The Zenefits Mobile App
How This Tile Company Improved Employee Experience with Zenefits
How an Arizona Marketing Agency Uses Zenefits to Gain an Edge in Efficiency

Zenefits Integrations

Zenefits Competitors

Zenefits Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish

Comparisons

View all alternatives

Frequently Asked Questions

What is Zenefits?

Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.

What are Zenefits's top competitors?

Namely, Gusto, and BambooHR are common alternatives for Zenefits.

What is Zenefits's best feature?

Reviewers rate Candidate development and Notifications and Alerts highest, with a score of 8.1.

Who uses Zenefits?

The most common users of Zenefits are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews

(1-25 of 139)
Companies can't remove reviews or game the system. Here's why
April 29, 2022

Zenefits Review

Score 1 out of 10
Vetted Review
Verified User
Review Source
  • Sales
  • Setting Expectation
  • Lack of US Based Support
  • Timelines of Support - from my experience, you should expect 5-14 days delay in response and that may not include a resolution
  • Helping user to manage their own subscription
March 11, 2022

What Support?

Score 3 out of 10
Vetted Review
Verified User
Review Source
  • Submitting payroll is super user-friendly (just cross your fingers you don't have an issue).
  • The mobile app is great.
  • Support team response time
  • Train the support team so they know how the heck to fix/support issues
  • Have the support team actually answer the phone
  • Have the support team respond at all!
November 13, 2021

Best payroll system

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Payroll
  • PTO
  • Benefits
  • Paystubs should be available to view from the employees profile
  • Rehiring a terminated employee shouldn't require calling the company
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Reporting
  • Benefits Administration
  • Hiring
  • Business Administration has had glitches with our Healthcare provider
  • Pay Connect reporting would more helpful with dates to identify specific time period changes occurred
  • Zenefits does not guide user to Banks and Paychecks for Direct Deposit completion
November 12, 2021

Zenefits!!

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • New insurance information is easy to access
  • Clocking in and out is very easy
  • Very secure and user friendly
  • Take a picture when you clock in and out from phone
  • Accessing third party information
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Time clock function-- easy to use and never lags
  • The insurance portion has all of the pertinent information in one location
  • Allows you to track your hours and is updated in real time
  • I would like to be able to download our individual insurance card in the app
  • Make adjustments to missed punches on the time clock feature
  • Have to email HR manager to have time clocked changed.
November 01, 2021

Zenefits is a time saver

Mi-Hyen Valdez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Integrating employee information from other payroll providers easy
  • Has great reporting to keep track of payroll and benefits
  • Has easy timeclock and PTO integration for tracking hours
  • Faster customer service response
  • Integration with more 3rd party apps
  • Easier employee garnishment tracking
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Payroll processing
  • Issuing year-end tax documents
  • Vacation tracking for employees that are less than 1 FTE is a little tricky -- required more manual math on my end than I would have ideally liked
  • Customer service can be a little slow to respond when we submit a ticket about an issue