Overall Satisfaction with Wrike
I use Wrike to track implementation project status, so our project managers use it to coordinate cross-functional efforts along with our project plans. We also use it to request and track statuses for specific tasks outside of the normal project scope. In this sense, the project owner is able to request specific and necessary information from those of us who gather it up. Then that way, the actual delivery (in this case of analytics) has all the required information needed to set up and build.
- Cross functional team tracking
- Gantt charts
- Notifications when updates are made, and deep linking from those email notifications, so you don't get lost
- Project visibility and time based status
- You have to be assigned to a project to see it - so it can be hard to find something you are not working on (but that you potentially requested) if you are not assigned to it
- Mobile time tracking could be easier, but it is still accessible
- Time based tracking takes a bit of playing around to get
- Overall positive, as relying on Slack for updates as opposed to having them immediately available is a big plus.
Wrike is specifically designed for project management, so it is a much easier flow and better user interfaces for this expressed purpose. My project managers really like the automated Gantt charts, whereas they are less useful to me, but it is still much easier to visualize them in Wrike than it was to create these in other platforms.
Do you think Wrike delivers good value for the price?
Are you happy with Wrike's feature set?
Did Wrike live up to sales and marketing promises?
Did implementation of Wrike go as expected?
Would you buy Wrike again?
I would absolutely recommend Wrike for project management -- having come from organizations relying on Excel and PowerPoint to try and track these kinds of things. What's really nice about Wrike is that you can have a standard playbook or set of tasks associated with a project, then it is easily applied across multiple instances -- in our case, customer implementation projects. I really like how it has timing built right into the product so that you know if something is due or late. It also does a really good job of keeping communication in a centralized location so that you aren't going five places to check on statuses from multiple people. We also use Wrike for time tracking, and I can see where it is very useful for time tracking if there are specific billable hours associated with tasks.
Wrike Feature Ratings
We implemented ourselves and our project managers did the training -- the platform is easy and did not require use of an implementation partner, instead we handled our own training.
Change management was minimal - Honestly this did not take a lot of time -- we had an overview presented internally and began using it immediately.
20 - Wrike is primarily controlled by our project managers, and then users are implementation consultants, solutions consultants, technical account managers and other select members of the sales and customer success teams. But anyone attached to any of the projects can potentially be in the application, Customer Success and Sales are just the two primary groups.
4 - The project management group is definitely the strongest user group, but there is not a lot of support actually needed -- analytics has representation to, but that is more for processing requests as opposed to tracking formal projects. I think some basic training -- maybe less than an hour -- is all that is needed to understand most functions.
- Analytics Request Forms
- Implementation Plans (Project Tracking)
- Expansion Plans (Project Tracking)
- Creating submission forms requesting items from other team members
- Tracking training
- Time tracking
Evaluating Wrike and Competitors
- Product Usability
For us, ease of use is always key for any application, otherwise people won't use it. Easy to navigate and easy to use, Wrike was an easy choice for our organization, though we didn't replace other existing tools like Jira which are used by other departments primarily. In that sense, Wrike has become the sales and customer success tool of choice for project management,.
Wrike is very easy to use -- as noted in other questions -- ease of is is always a top criteria for my software selection. Wrike is intuitive and is accessible on both a browser and on mobile, and the mobile experience is better than other tools I have used.
Like to use
Easy to use
Technical support not required
Quick to learn
Feel confident using
- I don't love the Gantt charts, and don't think their creation is the easiest, but it might just be a training thing as they are easy to read.
Yes - Mobile works well, but is not as easy to navigate as the browser experience -- it is, however, still easy. I don't like entering in hours or tracking time from the mobile app, but otherwise think is it a great alternative to the browser if not sitting in front of your computer. The browser experience remains the primary way I interact with Wrike.