Connecting teams through individuals
April 17, 2023
Connecting teams through individuals
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Wrike
Scheduling, and tracking the progress of a construction project. Connects all managing partners under one umbrella.
- Training
- Communication
- Innovation
- Redundancies - entering contact info on multiple screens/pages for the same project
Very similar
Do you think Wrike delivers good value for the price?
Not sure
Are you happy with Wrike's feature set?
Yes
Did Wrike live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Wrike go as expected?
No
Would you buy Wrike again?
Yes
Wrike Feature Ratings
Wrike Implementation
Change management was a big part of the implementation and was well-handled - GC’s we’re first to implement. Then came the other construction partners (store planning)
- Deliverables
- Project updating
Using Wrike
10 - Construction
2 - Project managers
- Schedule
- Close out
- Pictures
- Progress
- Communication
Evaluating Wrike and Competitors
- Other
Didn’t purchase.
Wrike Training
- Online Training
- In-Person Training
Configuring Wrike
No - there is no facility to customize the interface
Wrike Support
| Pros | Cons |
|---|---|
Quick Resolution Knowledgeable team Kept well informed Immediate help available Support cares about my success | Poor followup Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response |
No. Not a purchaser.
No. Everything worked fine.
Using Wrike
| Pros | Cons |
|---|---|
Like to use Easy to use Well integrated Feel confident using | Unnecessarily complex Requires technical support Inconsistent Cumbersome |
- Schedule views
- Communication
- Ongoing updates
Wrike Reliability
Integrating Wrike
- Email
Not very deep
Relationship with Wrike
Not applicable
Roll out slower
Upgrading Wrike
- Not applicable
- Not applicable