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Efficient and effective project management software
Updated September 01, 2023

Efficient and effective project management software

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

We use Wrike to project manage our marketing requests for the entire university. Before Wrike we relied on email, and the result was chaos. Now we can not only track and manage all the requests more efficiently and effectively, but we can see metrics on how many requests are completed in a given year.
  • Provide a single place for intake of requests
  • Streamline and consolidate communication around requests
  • Provide metrics on numbers of requests handled and in what timeframe
  • Notifications can be a bit overwhelming, but are customizable
  • Visual interface is a bit dated
  • It multiplies the time of my marketing team lead by consolidating communication and avoiding reliance on email

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Wrike is great for project management and tracking. It might be less useful for collaboration on a specific project between multiple departments.

Wrike Feature Ratings

Project Management
7.0
Task Management
8
Resource Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Team Collaboration
6
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Wrike Implementation

  • Implemented in-house
Change management was minimal
  • training staff on the new system
  • migrating things from our old system
  • incentivizing user adoption

Using Wrike

25 - Marketing, student development, enrollment
Project management and database experience
  • Marketing requests
  • strategic planning tracking
  • project management
  • integrate with google forms
  • to streamline document review
  • digital asset management
Its working well, but certain constituents prefer other options.

Evaluating Wrike and Competitors

Yes - Asana, because it wasn't robust enough
  • Integration with Other Systems
  • Ease of Use
It needed to work with our google based systems
More emphasis on integration with other university software

Wrike Training

Configuring Wrike

I felt it was too complex
having an expert help set it up
No - we have not done any customization to the interface
No - we have not done any custom code

Wrike Support

I have not personally dealt with Wrike support
ProsCons
None
None
No, because of the additional cost
I'm sorry, I've never dealt with Wrike support

Using Wrike

Interface is a bit dated and its somewhat intuitive, but not incredibly so.
ProsCons
Consistent
Convenient
Unnecessarily complex
Difficult to use
Requires technical support
Not well integrated
Slow to learn
Feel nervous using
Lots to learn
  • Viewing documents
  • posting messages
  • editing documents
  • learning where things are
  • managing email notifications

Wrike Reliability

It could be used across many university departments
I did not experience any outages
I had no issues with performance.

Integrating Wrike

the only thing we integrated with was google docs, and that worked well.
  • google suite
it was shallow, but easy
  • Our student information system, Populi
  • Virtuous
N/A
None, it worked how we needed it to

Relationship with Wrike

I wasn't the primary POC with the vendor, but I heard no complaints
They were fine
Did not use
Slightly lower initial rate, annual payment
Wrike worked with us on pricing and terms

Upgrading Wrike