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Business Intelligence (BI) Tools

Best Business Intelligence (BI) Tools

TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 50 or more ratings to appear on this TrustMap.

Business Intelligence Tools Overview

What is Business Intelligence (BI)?

Business Intelligence tools are designed to make sense of the huge quantities of data that organizations accumulate over time. BI tools analyze this information and present it as actionable information that can guide decision making.

Business Intelligence software (BI) makes up a large heterogeneous category of software. Not all tools in the category can be meaningfully compared to each other. There are several types of BI tools of which the most substantive are Full-Stack Business Intelligence Tools and Data Visualization Tools.

Business Intelligence Tools Features & Capabilities

  • BI Platform Type
  • Supported Data Sources
  • Standard Reporting
  • Ad-Hoc Reporting
  • Report Output and Scheduling
  • Data Discovery and Visualization
  • Access Control and Security
  • Mobile Capabilities
  • APIs / Embedding

Full-Stack Business Intelligence Tools

Full-stack or traditional products are enterprise-level BI tools designed to solve the specific problem of enterprise data silos. Much crucial business data is stored in a range of different data stores, many attached to business applications like ERP. Full-stack BI tools consolidate all data in a data warehouse which is a relational database designed for data mining instead of transactional processing.

Slices of data from the warehouse—usually summary data for a single department like sales or finance—are stored in a “data mart” for quick access. All of this structured data is normalized by using an ETL process (Extract, Transform and Load) whereby transactional data is combined into a single pool of data and then “transformed” into a more appropriate format for querying and analysis before being written in the data warehouse database.

The Full-Stack Business Intelligence TrustMap shows only those products that belong in this sub-category.

Data Discovery and Visualization Business Intelligence

Data Visualization products have a different purpose. These BI tools are primarily designed to help data analysts discover patterns in large quantities of data and to build compelling visual representations which allow these patterns to be easily understood.

These business intelligence tools often use a technology called in-memory analytics to query data residing on a computer’s RAM rather than on a physical disk. This means that the data does not have to be stored anywhere for subsequent analysis.

Data visualization products often have lower cost of implementation and require less support. This can make them good business intelligence tools for small companies that don’t need a full-stack business intelligence solution.

The Data Visualization TrustMap shows only those tools that belong in this sub-category.

Business Intelligence Software Comparison

When considering different business intelligence tools, consider the following aspects of each product offering.
  1. Ease of Use: Some BI tools offer high complexity and customization, but can be difficult for non-technical users. You should consider the technical ability of the staff that will be using the BI tools as well as if you need more complex features.

  2. Compatibility: Many BI tools are not complete, end-to-end solutions. For some organizations, purchasing BI software from multiple vendors may be necessary. If your business needs BI features that aren’t all covered in a single product, be sure to ask venders about integrations and compatibility with other software.

  3. Scalability: Some BI software doesn’t scale up very well as data needs increase. Consider the breadth of data generated by your organization and decide if that amount will stay the same or increase. If your data needs will increase, be sure to choose a BI solution that can handle your expected growth.

Pricing Information

Business Intelligence software is generally quite expensive. However, it’s worth remembering that it is often money very well-spent in terms of significantly improved decision-making.

One of the impediments to understanding pricing is that vendors base their pricing on a broad range of different variables from number of users to number of CPU cores.

However, as a very rough guide, advanced report authoring can cost $2,000 to $2,500 per seat, while interactive report viewing can be about half that amount. Static report viewing can be as little as $50 per seat.

More Resources

Business Intelligence (BI) Products

Listings (126-150 of 204)

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Yseop is a Natural Language Generation (NLG) software targeted at Entreprises. Yseop is based on Artificial Intelligence that reasons on data and writes intelligent content in clear natural language at the speed of thousands of pages per second and in multiple languages (English, Spanish, French, Ge…

We don't have enough ratings and reviews to provide an overall score.

Wizdee is a business intelligence software offering from Wizdee.

We don't have enough ratings and reviews to provide an overall score.

DataHero is a self-service Cloud BI tool, which uses a drag-and-drop interface to import and analyze data. DataHero integrates with Salesforce, HubSpot, Google Analytics, Dropbox, Strip, Excel and others. The company was founded in 2011 and is based in San Francisco.

We don't have enough ratings and reviews to provide an overall score.

Innovator is a versatile modeling, SOA governance, and business process management platform from German company MID.

We don't have enough ratings and reviews to provide an overall score.

Backed by Dun & Bradstreet, Stytch is an analytics platform that offers a connection to Dun & Bradstreet’s data services to deliver better data matching, blending, and cleansing via the D-U-N-S number. This solution includes a dashboard and self-service data preparation tools. The vendor’s v…

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Halo Bi is a supply chain analytics, ML and BI platform owned and supported by Logility since the December 2017 acquisition. The solution combines traditional business intelligence with big data analytics and visualization, collaboration and support tools.

We don't have enough ratings and reviews to provide an overall score.

QIWare is a business intelligence software offering from Forte Wares.

We don't have enough ratings and reviews to provide an overall score.

Biointelli is a business intelligence software offering from Biointelli.

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Invantive's free Query Tool provides users with real-time Operational Intelligence (OI) across their entire enterprise. The free Query Tool provides access to the user’s real-time data warehouse and databases running on MySQL, Oracle, SQL Server, Teradata, IBM DB2/UDB or elsewhere. This enables user…

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JackBe's enterprise platform, Presto, provides visualization dashboards for desktop, mobile, portals and SharePoint.

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Exago is a self-service Business Intelligence solution that is designed to provide a balance of operational and ad hoc reporting, dashboards, and interactive data visualization for non-technical business users. End users control the entirety of the reporting life cycle – from creation to delivery an…

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AccountsIQ provides a cloud-based accounting solution that is designed to provide users with access to the applications from anywhere in the world. The solution can be used on any internet connected device (with appropriate security and permissions). With this solution, users can facilitate simult…

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webKPI is a business intelligence software offering from Cellarstone.

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Aptean Analytics is a business intelligence software solution offered by Aptean. Powered by QlikView, Aptean Analytics is built around graphical dashboards and robust reporting from multiple data sources, along with a fully mobile-enabled and widget-based platform.

TrustRadius Top Rated for 2020

2020 Top Rated Business Intelligence (BI) Tools

There are plenty of options out there, but here's our shortlist of the best Business Intelligence (BI) Tools. These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. To qualify, a product must have 10 or more recent reviews and a trScore of 7.5 or higher, indicating above-average satisfaction for business technology. The products with the highest trScores appear first on the list. Read more about the Top Rated criteria.

Frequently Asked Questions


What problem does business intelligence solve?

Business intelligence tools help to make sense of the enormous quantities of data business have regarding customers, suppliers, and business partners, and help uncover the insights within that data that are vital to winning in the marketplace. Business intelligence is an umbrella term for various methods of collecting and analyzing this data to help organizations make data-driven decisions.

What are data discovery and visualization products?

Data discovery and visualization products are primarily designed to help data analysts and business users discover patterns and outliers in large quantities of data, and to build compelling visual representations which allow these trends and patterns to be easily understood. Commonly available visualizations include charts, graphs, and maps.

What is embedded business analytics?

Embedded analytics is the integration of BI capabilities directly into a business application or portal. The idea is to provide analytics that are contextual. In other words, analytics tools are available directly within whatever business application is being used at a given moment, whether it be Salesforce, an ERP system, or a marketing automation tool.

What is augmented analytics?

Augmented analytics is a term used to denote the use of machine learning and natural language processing to automate insights into datasets generated by analytics and BI tools. Today, many well-known BI platforms have built-in capabilities to automate data preparation and detect some correlations and anomalies in large data sets. The ultimate goal is for this technology to be capable of analysis and even insight generation and action plan generation.

What is the difference between business intelligence and data science?

Both business intelligence and more recent technologies like data science are predicated on gaining business insight based on data analysis. The primary function of BI tools is to explore past trends in a business’s historical data and compare data across time. Data science tools, on the other hand, use algorithms to understand and predict a business’s future performance. Data scientists build data models to try to answer questions or discover predictive patterns in huge volumes of data.