3dcart vs BigCommerce | TrustRadius

What users are saying about

Score 6.4 out of 10

Based on 9 reviews and ratings

Score 8.7 out of 10

Based on 508 reviews and ratings

Feature Rating Comparison

3dcart

BigCommerce

Product catalog & listings

Product management

Bulk product upload

Branding

Mobile storefront

Product variations

Website integration

Visual customization

CMS

3dcart

BigCommerce

Abandoned cart recovery

Checkout user experience

3dcart

BigCommerce

eCommerce security

3dcart

BigCommerce

Promotions & discounts

Personalized recommendations

SEO

3dcart

BigCommerce

Multi-site management

Order processing

Inventory management

Shipping

Custom functionality

Pros

3dcart is a more basic website tool that can get customers started quickly.
It only has a certain amount of options, making it an ok tool to use if you don't need a particularly large website.

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Verified User

Employee in Marketing

Printing Company, 51-200 employees

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Very detailed product description options allows us to showcase our products one-by-one. The multiple options to customize how you can showcase your product is extremely helpful.
The back-end user home page is the "control center" for managing all incoming orders. It has numerous ways to interact with your orders and communicate with your customers.
The back-end "control center" allows you to manage your products by category, brand, color, etc. When you have 1000's of products, trying to find it without "professional" skus can be challenging. BC allows you to search with just words.

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Owner

Swoon SoireesRetail, 1-10 employees

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Cons

3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.

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Owner

Snowsports Marketing GroupMarketing and Advertising, 1-10 employees

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Need to be able to add tracking information to customer order
Would like shipping alert to be editable to include tracking number
Need more of a WIZWIG editor or theme options that do not require coding, most clients cannot handle the areas of the platform that require html skills to edit

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Darcy Knapp, MBA

eCommerce Manager, Chief Web Mechanic & SEO Technician

LockingKeyCabinet.comAutomotive, 1-10 employees

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Likelihood to Renew

No score

No answers yet

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.

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Owner

HOCOA North AtlantaConsumer Services, 1-10 employees

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BigCommerce 9.7

Based on 43 answers

We are really very likely to renew our use of BigCommerce. The reason I chose 9 instead of 10 is simply because of the hiccups we are running into with our POS. BigCommerce is excellent, but we may even want to take a step further and get into and ERP that can take care of everything. Since we are a brick & mortar store first, and eCommerce second, our POS is very important to our day to day operations

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Marketing Manager

Big Green TomatoRetail, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

BigCommerce 9.4

Based on 18 answers

As with any system you use often, you find many things you like, you dislike, or things you would do differently. In general I think BigCommerce is one of the easiest ecommerce website platforms on the market to build a good looking and functioning site. The whole process is optimized so a non-coder should be able to get the site up and running. Coding needed is very limited (if any), and for many code-heavy issues there are solutions through the Apps Marketplace or the community message boards.

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Director of Digital Marketing

407 MarketingMarketing and Advertising, 1-10 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

BigCommerce 9.1

Based on 2 answers

they are always there, 24/7/365, and trust me, we've reached out at odd hours of the day and even holidays!

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Business Owner

FreeDeliveryPrinting.comPrinting, 11-50 employees

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Performance

No score

No answers yet

No answers on this topic

BigCommerce 9.1

Based on 2 answers

unbeliveable .. quick. no slow downs. only 1 time we had an outage.

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Business Owner

FreeDeliveryPrinting.comPrinting, 11-50 employees

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Support Rating

No score

No answers yet

No answers on this topic

BigCommerce 8.6

Based on 23 answers

Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!

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Owner

OffHand GearSporting Goods, 1-10 employees

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Online Training

No score

No answers yet

No answers on this topic

BigCommerce 9.1

Based on 2 answers

we aren't computer literate as many younger people are so it was difficult at time

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Business Owner

FreeDeliveryPrinting.comPrinting, 11-50 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

BigCommerce 8.5

Based on 11 answers

A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.

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Francis Vassallo

Creative Marketing Manager

5874Design, 11-50 employees

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Alternatives Considered

While Shopify is pretty slick in operation, Shopify's fees are way, way, way too expensive compared to 3Dcart.Magento required a hefty redesign price Tag. BigCommerce seemed like overkill for our needs as an e-commerce company. Big Commerce has some very good material to help you decide on how to pick an e-commerce engine that was helpful to us.

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Verified User

C-Level Executive in Corporate

Wholesale Company, 11-50 employees

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Though Shopify has an easy to use interface for the beginners in eCommerce, they charge an additional merchant fee for using a payment gateway other than their own. For a store like mine where margins are already slim, added fees and charges can really stack up. BigCommerce provides you with the ability to choose your payment gateway without added fees. When compared to Squarespace, simply put, BigCommerce provides me with a much greater selection of apps, marketing tools, and website template customization.

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Owner

DollarFlat.com, LLCRetail, 1-10 employees

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Scalability

No score

No answers yet

No answers on this topic

BigCommerce 8.6

Based on 258 answers

Along with affordability, we chose BigCommerce specifically because it was scalable. After outgrowing our previous wholesale solution we wanted to ensure that the next solution would last us as long as possible. Moving to a new platform can come along with a large learning curve so we wanted to make sure we weren't just putting a bandaid on our current issues. We believe we'll be able to utilize BigCommerce for years to come.

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Head of Sales

Hoff & PepperFood Production, 1-10 employees

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Return on Investment

Because 3dcart ended up not being the best for our business, we decided to go with BigCommerce instead.
It was an excellent platform to consider, and we tried it for a time but quickly realized it did not provide what our business needed.

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Verified User

Employee in Marketing

Printing Company, 51-200 employees

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Using BigCommerce with the integrated ShipStation app has helped me save time immensely for processing shipping.
Among our products is a digital download. BigCommerce has made it possible for us to sell our downloadable product.
Merely by using BigCommerce, I've been ranked on page one of Google and other search engines. I have not had to pay for SEO. This has given us greater visibility to customers searching for what we offer.

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stephen oostdyk

Owner

Pfeiffer House MusicMusic, 1-10 employees

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Screenshots

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See All (3) BigCommerce Screenshots

Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

3dcart Editions & Modules

—

Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

BigCommerce Editions & Modules

Edition

Standard	29.95¹
Plus	79.95¹
Enterprise	Custom¹
Pro	249.95¹

per month

Additional Pricing Details

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Rating Summary

3dcart

BigCommerce

3dcart

BigCommerce

3dcart

BigCommerce

3dcart

BigCommerce

3dcart

BigCommerce

3dcart

BigCommerce

3dcart

BigCommerce

3dcart

BigCommerce

3dcart

BigCommerce

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