What users are saying about

3dcart

6 Ratings

BigCommerce

Top Rated
104 Ratings

3dcart

6 Ratings
Score 7.1 out of 101

BigCommerce

Top Rated
104 Ratings
Score 8.4 out of 101

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Likelihood to Recommend

3dcart

3dcart works well for small to medium size businesses that want to take care of their own website and product uploads and have the time to stay on top of inventory management. It does not work as well for a business who wants to just "turn it on" and forget about it unless they are able to integrate their POS system with 3dcart to manage inventory.
Tracy Beers profile photo

BigCommerce

BigCommerce offers far more customization options than many other platforms including: Magento. BigCommerce is a hosted solution, which is great for new businesses and immediately sets you up with minimal expenditure, saving on hosting, maintenance and update expenses. Bigcommerce’s single page checkout has also proven to increase conversion rates up to 12% by making it simpler and faster for customers to make a purchase. BigCommerce's track record of an unbeatable 99.99% up-time is matchless. BigCommerce offers a variety of features and add-ons, such as an included mobile site, that make it easy to update and tailor your site to suit your needs
Francis Vassallo profile photo

Feature Rating Comparison

Online Storefront

3dcart
7.3
BigCommerce
8.4
Product catalog & listings
3dcart
8.0
BigCommerce
8.7
Product management
3dcart
8.0
BigCommerce
8.6
Bulk product upload
3dcart
10.0
BigCommerce
9.0
Branding
3dcart
7.0
BigCommerce
8.5
Mobile storefront
3dcart
7.0
BigCommerce
8.8
Product variations
3dcart
8.0
BigCommerce
8.2
Website integration
3dcart
5.0
BigCommerce
8.5
Visual customization
3dcart
8.0
BigCommerce
7.9
CMS
3dcart
5.0
BigCommerce
7.1

Online Shopping Cart

3dcart
8.0
BigCommerce
8.5
Checkout user experience
3dcart
8.0
BigCommerce
8.1
Abandoned cart recovery
3dcart
BigCommerce
9.0

Online Payment System

3dcart
9.0
BigCommerce
9.4
eCommerce security
3dcart
9.0
BigCommerce
9.4

eCommerce Marketing

3dcart
8.0
BigCommerce
8.0
Promotions & discounts
3dcart
8.0
BigCommerce
8.2
Personalized recommendations
3dcart
7.0
BigCommerce
8.2
SEO
3dcart
9.0
BigCommerce
7.6

eCommerce Business Management

3dcart
6.8
BigCommerce
8.8
Order processing
3dcart
8.0
BigCommerce
8.9
Inventory management
3dcart
5.0
BigCommerce
9.3
Shipping
3dcart
7.0
BigCommerce
9.1
Custom functionality
3dcart
7.0
BigCommerce
8.7
Multi-site management
3dcart
BigCommerce
8.0

Pros

  • SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
  • Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
  • Media uploads - Media uploads are quick and simple and the uploader always works.
Tracy Beers profile photo
  • Unlimited bandwidth - even on a low traffic site, you want this. Bandwidth adds up quick - both on the customer side and the management end
  • Free template availability - they have lots - mobile ready too!
  • Management portal - very intuitive and easy to use
Vin Campbell profile photo

Cons

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Tracy Beers profile photo
  • I'd like to have the abandoned shopping cart reminders added into my level
  • Some default SEO - where keywords and metadata are automatically added based upon the data entered
  • Included Amazon integration - there's already eBay - how about adding Amazon!
Vin Campbell profile photo

Likelihood to Renew

No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans profile photo
BigCommerce10.0
Based on 23 answers
I give Bigcommerce this rating because of their .CSV upload rates and 301 Redirects functionality.
Martin Masin profile photo

Usability

No score
No answers yet
No answers on this topic
BigCommerce9.1
Based on 4 answers
10/10 being zero problems, utter perfection - BigCommerce comes SO CLOSE. If they had expanded payment gateways and more template options, I'd give them a 10. For now, they get a 9.
Chelsea Koontz profile photo

Support

No score
No answers yet
No answers on this topic
BigCommerce8.8
Based on 7 answers
I've been impressed with them since I ran a competitors' trial against BigCommerce when first researching them, and have since used them for over 5 years and have never been disappointed, but always consistently happy with the level of excellent and helpful service and the drive to resolve my issue before I hang up.
Stephanie Gale profile photo

Online Training

No score
No answers yet
No answers on this topic
BigCommerce7.3
Based on 1 answer
They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
Vinny Hebert profile photo

Alternatives Considered

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Tracy Beers profile photo
Bigcommerce has faster .CSV upload rates.Shopify has better 24 hour customer service, designs, customization, and app offerings for your store.
Martin Masin profile photo

Return on Investment

  • 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
Tracy Beers profile photo
  • Bigcommerce has scalability. Your store can grow to be a power house with Bigcommerce over time as it grows.
  • Bigcommerce has larger data processing rates.
  • Bigcommerce has 301 Redirects that keep our website congruent with what the search engines are looking for.
Martin Masin profile photo

Screenshots

3dcart
BigCommerce

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
3dcart Editions & Modules
3dcart
Additional Pricing Details

BigCommerce

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
BigCommerce Editions & Modules
BigCommerce
Edition
Standard
29.951
Plus
79.951
Enterprise
199.95+1
Pro
199.951
1. per month
Additional Pricing Details