What users are saying about
8 Ratings
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Top Rated
340 Ratings
8 Ratings
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Score 7.2 out of 101

BigCommerce

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Top Rated
340 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

3dcart

3dcart works well for small to medium size businesses that want to take care of their own website and product uploads and have the time to stay on top of inventory management. It does not work as well for a business who wants to just "turn it on" and forget about it unless they are able to integrate their POS system with 3dcart to manage inventory.
Tracy Beers profile photo

BigCommerce

I have had quite a few of my industry friends come over to BC on my recommendation and, in fact, I'm currently helping one in the set up of their first website/store. I did research other platforms for her to be able to show her why BC was the best option, the most value and also added that for her not having any website experience it would be the easiest for her to maintain herself. That has been a huge selling point I have made to others when it comes to BC—the fact they can now maintain it themselves over having to pay someone a hundred bucks every time they want to make a change and having to wait for that person to get around to doing it. They can make changes quickly and on the fly as needed themselves and better market themselves because of it.
Sandi Keller profile photo

Feature Rating Comparison

Online Storefront

3dcart
7.3
BigCommerce
8.6
Product catalog & listings
3dcart
8.0
BigCommerce
9.2
Product management
3dcart
8.0
BigCommerce
9.2
Bulk product upload
3dcart
10.0
BigCommerce
8.5
Branding
3dcart
7.0
BigCommerce
8.1
Mobile storefront
3dcart
7.0
BigCommerce
8.4
Product variations
3dcart
8.0
BigCommerce
8.8
Website integration
3dcart
5.0
BigCommerce
8.9
Visual customization
3dcart
8.0
BigCommerce
8.4
CMS
3dcart
5.0
BigCommerce
7.5

Online Shopping Cart

3dcart
8.0
BigCommerce
8.8
Checkout user experience
3dcart
8.0
BigCommerce
8.7
Abandoned cart recovery
3dcart
BigCommerce
8.8

Online Payment System

3dcart
9.0
BigCommerce
9.7
eCommerce security
3dcart
9.0
BigCommerce
9.7

eCommerce Marketing

3dcart
8.0
BigCommerce
8.4
Promotions & discounts
3dcart
8.0
BigCommerce
8.6
Personalized recommendations
3dcart
7.0
BigCommerce
8.2
SEO
3dcart
9.0
BigCommerce
8.5

eCommerce Business Management

3dcart
6.8
BigCommerce
8.6
Order processing
3dcart
8.0
BigCommerce
9.3
Inventory management
3dcart
5.0
BigCommerce
9.0
Shipping
3dcart
7.0
BigCommerce
8.7
Custom functionality
3dcart
7.0
BigCommerce
7.9
Multi-site management
3dcart
BigCommerce
8.1

Pros

3dcart

  • SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
  • Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
  • Media uploads - Media uploads are quick and simple and the uploader always works.
Tracy Beers profile photo

BigCommerce

  • Template design: Defiantly in the last 2 years has gotten much better and on par with any other platform out there. They have introduced some really great templates that now have flair and style and go beyond the "Cart" vibe. We are a unique brand and always appreciate being able to make a template our own and get our values and vibe across from the moment you land on our store.
  • Customer Service: I have tried other platforms and when it comes to customer service, BC is the best I've seen! Quite often I have to work on the website during the night and appreciate the 24/7 chat availability of support when I have a question or am just not finding the answer in the help area (which really has happened and been feeling stupid after). They are always knowledgeable and very friendly, their customer service alone makes up for the few things I wish BC had.
  • App and widget ease: Almost anywhere there might be an industry-specific detail needed, there is an app or widget for it that is easy to install right from the admin panel of BC. Most are quite affordable or free. The biggest one we use is Klayvio for our email marketing, funnel and flows perfectly with the BC system for CRM too.
Sandi Keller profile photo

Cons

3dcart

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Tracy Beers profile photo

BigCommerce

  • User management: One BIG snafu with Bigcommerce is the lack of a good user management interface system. It is impossible to set up a user and have the new user at a permission level to get a lot of stuff done as far as back end programming without the owner having to get involved. Most of the time the store owner ends up having to give a developer their username and password to get done what needs to get done, which in reality makes the whole system LESS SECURE, not more secure. They really need to get this solved.
  • Frontpage customization- unless you are a computer programmer, it can be a little difficult to get exactly what you are looking for on the home page. This may be the case of many carts, as a lot of this is the theme developer. I think Bigcommerce should make the developers of the themes make them easier to customize.
  • Cart customization: Our second biggest struggle with Bigcommerce (FIRST BEING USER ACCESS / MANAGEMENT) is the ability to add more customization at the end of the shopping experience for the customer, the shopping cart. For example, the Cart discounts are a great idea but the interface on the customer side needs to be able to just have the customer hit an "Add to Cart " button instead of going back to the page of the product to use the discount. Also, we need some better interface with the customers on details about payments and shipping.
Mark Hughey profile photo

Likelihood to Renew

3dcart

No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans profile photo

BigCommerce

BigCommerce 9.8
Based on 34 answers
so far it has mostly everything we need
Bryan Welch profile photo

Usability

3dcart

No score
No answers yet
No answers on this topic

BigCommerce

BigCommerce 9.3
Based on 13 answers
Ease of use
Denise Lawrence profile photo

Support

3dcart

No score
No answers yet
No answers on this topic

BigCommerce

BigCommerce 8.3
Based on 16 answers
Phone support is great. Email support is terrible. Your support ticket gets dropped into a black hole, never getting any response.
Kathy O'Rourke Armstrong profile photo

Online Training

3dcart

No score
No answers yet
No answers on this topic

BigCommerce

BigCommerce 7.3
Based on 1 answer
They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
Vinny Hebert profile photo

Implementation

3dcart

No score
No answers yet
No answers on this topic

BigCommerce

BigCommerce 8.3
Based on 6 answers
A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
Francis Vassallo profile photo

Alternatives Considered

3dcart

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Tracy Beers profile photo

BigCommerce

We think BigCommerce offers some pretty distinct advantages over word press. It is all built like one, and very functional versus WP. With WP you are often cobbling together a lot of plugins. If you are a programmer with experience with WordPress you will probably be fine, but if you are like us, and not a programmer, the WordPress sites can be very intimidating, and the end result may be a website that is not very functional, or secure.
Mark Hughey profile photo

Scalability

3dcart

No score
No answers yet
No answers on this topic

BigCommerce

BigCommerce 9.0
Based on 138 answers
I have nearly 6000 individual sku items in my store and BigCommerce still handles everything at the same speed. It seems like I can endlessly add categories and items to my hearts content!
Kari Docekal profile photo

Return on Investment

3dcart

  • 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
Tracy Beers profile photo

BigCommerce

  • Lower development costs.
  • Higher conversion through one-page checkout.
  • Quicker go to market.
Kinsey Butler profile photo

Pricing Details

3dcart

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

3dcart Editions & Modules

Additional Pricing Details

BigCommerce

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

BigCommerce Editions & Modules

Edition
Standard29.951
Plus79.951
EnterpriseCustom1
Pro249.951
  1. per month
Additional Pricing Details

Add comparison