What users are saying about
7 Ratings
Top Rated
107 Ratings
7 Ratings
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Score 6.8 out of 101
Top Rated
107 Ratings
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Score 8.5 out of 101

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Likelihood to Recommend

3dcart

3dcart works well for small to medium size businesses that want to take care of their own website and product uploads and have the time to stay on top of inventory management. It does not work as well for a business who wants to just "turn it on" and forget about it unless they are able to integrate their POS system with 3dcart to manage inventory.
Tracy Beers profile photo

BigCommerce

BigCommerce offers far more customization options than many other platforms including: Magento. BigCommerce is a hosted solution, which is great for new businesses and immediately sets you up with minimal expenditure, saving on hosting, maintenance and update expenses. Bigcommerce’s single page checkout has also proven to increase conversion rates up to 12% by making it simpler and faster for customers to make a purchase. BigCommerce's track record of an unbeatable 99.99% up-time is matchless. BigCommerce offers a variety of features and add-ons, such as an included mobile site, that make it easy to update and tailor your site to suit your needs
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Feature Rating Comparison

Online Storefront

3dcart
7.3
BigCommerce
8.4
Product catalog & listings
3dcart
8.0
BigCommerce
8.7
Product management
3dcart
8.0
BigCommerce
8.7
Bulk product upload
3dcart
10.0
BigCommerce
9.0
Branding
3dcart
7.0
BigCommerce
8.6
Mobile storefront
3dcart
7.0
BigCommerce
8.9
Product variations
3dcart
8.0
BigCommerce
8.3
Website integration
3dcart
5.0
BigCommerce
8.5
Visual customization
3dcart
8.0
BigCommerce
7.9
CMS
3dcart
5.0
BigCommerce
7.3

Online Shopping Cart

3dcart
8.0
BigCommerce
8.7
Checkout user experience
3dcart
8.0
BigCommerce
8.3
Abandoned cart recovery
3dcart
BigCommerce
9.1

Online Payment System

3dcart
9.0
BigCommerce
9.5
eCommerce security
3dcart
9.0
BigCommerce
9.5

eCommerce Marketing

3dcart
8.0
BigCommerce
8.1
Promotions & discounts
3dcart
8.0
BigCommerce
8.2
Personalized recommendations
3dcart
7.0
BigCommerce
8.2
SEO
3dcart
9.0
BigCommerce
7.8

eCommerce Business Management

3dcart
6.8
BigCommerce
8.9
Order processing
3dcart
8.0
BigCommerce
8.9
Inventory management
3dcart
5.0
BigCommerce
9.4
Shipping
3dcart
7.0
BigCommerce
9.2
Custom functionality
3dcart
7.0
BigCommerce
8.8
Multi-site management
3dcart
BigCommerce
8.3

Pros

  • SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
  • Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
  • Media uploads - Media uploads are quick and simple and the uploader always works.
Tracy Beers profile photo
  • Bigcommerce is amazing because of their advanced 301 Redirects feature that dramatically preserves your SEO. If you have a lot of products and prices that change very frequently, Bigcommerce's 301 Redirect feature is seamless as it automatically redirects your pages as you change any information on any of your pages. The search engines look for this, and if you do not do it correctly it will adversely affect your SEO.
  • Bigcommerce is also great because of their lightning fast .CSV upload rates for products that you upload onto the Bigcommerce server.
  • One thing that I also like about Bigcommerce, even though I did not like it at first, is that they do not offer custom coding or changes on your Bigcommerce store. Since I am in online marketing, and am not an HTML coder, I have sometimes made changes to my store that have really messed up the source code to my store causing a large amount of maintenance and coding. Bigcommerce understands this aspect so that you do not mess up the source coding to your website.
Martin Masin profile photo

Cons

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Tracy Beers profile photo
  • I would like to see them add more data, category, and product import capabilities. With large stores maximum control over some of the imports is very helpful. Although, the functionality they currently have for imports is still great.
  • I finally figured out their WebDav method for connecting to transfer site files (mostly my issue though). Works great now. But in all fairness they did give me plenty of notice to work out my connection settings before doing away with ftp.
  • Maybe introduce the topic of 'ease of migration' with potential customers with the sentence, "This will involve work. Moving always has it's challenges. But the process is straightforward, can be done relatively quickly, in a way that won't lose you customers, and will more than pay for itself." I had one former client a little unprepared for the work the migration process actually took and disillusioned by a well-intentioned 1st level on-boarder. (But again, in fairness, moving to or from any cart is still a process and BigC did a great job with helping; which can't be said for a self-hosted solution or some other carts)
Danny Leary profile photo

Likelihood to Renew

No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans profile photo
BigCommerce10.0
Based on 23 answers
Cost is great. Basic support and guidance is included. Overall they are a great company to deal with. I'm happy with the technical aspects of the platform, the admin / store administration area, and the feature set. They've added support for a blog now and have some excellent marketing tools
Danny Leary profile photo

Usability

No score
No answers yet
No answers on this topic
BigCommerce9.1
Based on 4 answers
10/10 being zero problems, utter perfection - BigCommerce comes SO CLOSE. If they had expanded payment gateways and more template options, I'd give them a 10. For now, they get a 9.
Chelsea Koontz profile photo

Support

No score
No answers yet
No answers on this topic
BigCommerce8.9
Based on 7 answers
I've been impressed with them since I ran a competitors' trial against BigCommerce when first researching them, and have since used them for over 5 years and have never been disappointed, but always consistently happy with the level of excellent and helpful service and the drive to resolve my issue before I hang up.
Stephanie Gale profile photo

Online Training

No score
No answers yet
No answers on this topic
BigCommerce7.3
Based on 1 answer
They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
Vinny Hebert profile photo

Alternatives Considered

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Tracy Beers profile photo
Much more user-friendly and customizable than Etsy. I found Etsy very limiting in how I could list my items and I hated how I was charged for each individual listing as well. I was able to make a website through BigCommerce that showcased and sold my products but kept with the look and feel of my brand and made the shopping experience better for my online customers, especially with live shipping quotes direct from Canada Post.
Bree Penfold profile photo

Return on Investment

  • 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
Tracy Beers profile photo
  • Reduced time spent with administrative tasks
  • Allows for international clients to easily use the system no matter what their native language is
  • Monthly fee is comfortable and well priced
Tony Tanner profile photo

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
3dcart Editions & Modules
3dcart
Additional Pricing Details

BigCommerce

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
BigCommerce Editions & Modules
BigCommerce
Edition
Standard
29.951
Plus
79.951
Enterprise
Custom1
Pro
249.951
1. per month
Additional Pricing Details