3dcart vs BigCommerce

• SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
• Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
• Media uploads - Media uploads are quick and simple and the uploader always works.

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• Template design: Defiantly in the last 2 years has gotten much better and on par with any other platform out there. They have introduced some really great templates that now have flair and style and go beyond the "Cart" vibe. We are a unique brand and always appreciate being able to make a template our own and get our values and vibe across from the moment you land on our store.
• Customer Service: I have tried other platforms and when it comes to customer service, BC is the best I've seen! Quite often I have to work on the website during the night and appreciate the 24/7 chat availability of support when I have a question or am just not finding the answer in the help area (which really has happened and been feeling stupid after). They are always knowledgeable and very friendly, their customer service alone makes up for the few things I wish BC had.
• App and widget ease: Almost anywhere there might be an industry-specific detail needed, there is an app or widget for it that is easy to install right from the admin panel of BC. Most are quite affordable or free. The biggest one we use is Klayvio for our email marketing, funnel and flows perfectly with the BC system for CRM too.

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• 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
• There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
• It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.

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• User management: One BIG snafu with Bigcommerce is the lack of a good user management interface system. It is impossible to set up a user and have the new user at a permission level to get a lot of stuff done as far as back end programming without the owner having to get involved. Most of the time the store owner ends up having to give a developer their username and password to get done what needs to get done, which in reality makes the whole system LESS SECURE, not more secure. They really need to get this solved.
• Frontpage customization- unless you are a computer programmer, it can be a little difficult to get exactly what you are looking for on the home page. This may be the case of many carts, as a lot of this is the theme developer. I think Bigcommerce should make the developers of the themes make them easier to customize.
• Cart customization: Our second biggest struggle with Bigcommerce (FIRST BEING USER ACCESS / MANAGEMENT) is the ability to add more customization at the end of the shopping experience for the customer, the shopping cart. For example, the Cart discounts are a great idea but the interface on the customer side needs to be able to just have the customer hit an "Add to Cart " button instead of going back to the page of the product to use the discount. Also, we need some better interface with the customers on details about payments and shipping.

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• 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.

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• Lower development costs.
• Higher conversion through one-page checkout.
• Quicker go to market.

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