What users are saying about
16 Ratings

Slack

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Top Rated
2023 Ratings
16 Ratings
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Score 7 out of 101

Slack

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Top Rated
2023 Ratings
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Score 8.8 out of 101

Add comparison

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Slack

Slack is great for use on teams, where quick and casual communication is appropriate. It's easy and enjoyable to communicate with this venue. I could see it working amazingly for startups and smaller teams throughout all levels of the organization but I think for larger organizations with a more formal hierarchy, this tool might not get used across levels as much.
Jennifer Pardi-Cusick, MBA, PMP profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.9
Slack
High quality audio
Amazon Chime
8.7
Slack
High quality video
Amazon Chime
8.5
Slack
Low bandwidth requirements
Amazon Chime
6.8
Slack
Mobile support
Amazon Chime
7.6
Slack

Screen Sharing

Amazon Chime
7.6
Slack
Desktop sharing
Amazon Chime
7.6
Slack
Whiteboards
Amazon Chime
7.5
Slack

Online Meetings / Events

Amazon Chime
7.6
Slack
Calendar integration
Amazon Chime
6.8
Slack
Meeting initiation
Amazon Chime
7.8
Slack
Integrates with social media
Amazon Chime
7.5
Slack
Record meetings / events
Amazon Chime
8.0
Slack
Slideshows
Amazon Chime
7.7
Slack

Online Events Collaboration

Amazon Chime
7.2
Slack
Live chat
Amazon Chime
8.0
Slack
Audience polling
Amazon Chime
6.5
Slack
Q&A
Amazon Chime
7.0
Slack

Online Events Security

Amazon Chime
7.2
Slack
User authentication
Amazon Chime
7.5
Slack
Participant roles & permissions
Amazon Chime
7.7
Slack
Confidential attendee list
Amazon Chime
6.5
Slack

Project Management

Amazon Chime
Slack
7.2
Task Management
Amazon Chime
Slack
7.3
Gantt Charts
Amazon Chime
Slack
6.3
Scheduling
Amazon Chime
Slack
7.2
Workflow Automation
Amazon Chime
Slack
6.2
Mobile Access
Amazon Chime
Slack
8.8
Search
Amazon Chime
Slack
7.7
Visual planning tools
Amazon Chime
Slack
7.0

Communication

Amazon Chime
Slack
8.2
Chat
Amazon Chime
Slack
9.4
Notifications
Amazon Chime
Slack
8.7
Discussions
Amazon Chime
Slack
9.1
Surveys
Amazon Chime
Slack
7.5
Internal knowledgebase
Amazon Chime
Slack
8.5
Integrates with GoToMeeting
Amazon Chime
Slack
7.7
Integrates with Gmail and Google Hangouts
Amazon Chime
Slack
7.8
Integrates with Outlook
Amazon Chime
Slack
7.2

File Sharing & Management

Amazon Chime
Slack
7.9
Versioning
Amazon Chime
Slack
7.2
Video files
Amazon Chime
Slack
7.8
Audio files
Amazon Chime
Slack
7.8
Document collaboration
Amazon Chime
Slack
7.3
Access control
Amazon Chime
Slack
8.4
Advanced security features
Amazon Chime
Slack
8.2
Integrates with Google Drive
Amazon Chime
Slack
8.2
Device sync
Amazon Chime
Slack
8.6

Pros

  • Great call quality! The conference line is crystal clear.
  • Strong video quality. We've never had problems with the video conference feed cutting out.
  • The app is pretty user friendly and easy to use.
  • Easy to send invites and to give teammates the ability to schedule calls/video conferences on behalf of another account.
Emma McCarthy profile photo
  • Slack enables us to use fun functions such as "/giphy" to make our communications more fun and casual. GIF wars end up bringing our department closer and injecting team spirit and humor into what could normally be stressful days.
  • Slack is also great for creating quick, temporary groups. It's nice to be able to get a group message going and then have the option to just stop using it or to convert it to a private channel later.
  • One of the best things is how Slack saves message history. You can close any DM, including group DMs and then pull it back up later. This enables you to save the information and history without having a cluttered list of interactions.
Jennifer Pardi-Cusick, MBA, PMP profile photo

Cons

  • Sometimes people are confused because they don't necessarily know or understand what Amazon Chime is because they haven't heard of it. However, they trust the "Amazon" brand, so once they click and sign in, things are fine.
No photo available
  • It's a minor point and one that's likely outside of Slack's core competencies, but if you're looking for a communication tool that also includes voice chat, this isn't it.
Jennifer Pardi-Cusick, MBA, PMP profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Slack9.5
Based on 6 answers
Great tool for collaborating on a project or communicating about a specific issue through a designated channel
Ashley N. Baker profile photo

Usability

No score
No answers yet
No answers on this topic
Slack9.4
Based on 7 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver profile photo

Alternatives Considered

I believe Amazon Chime is better, easier to use, and had better quality video/audio
No photo available
I've used Discord which is a direct Slack competitor in tech/gaming communities and I have found both have strengths and weaknesses. Once I've gotten accustomed to certain text formatting features of Slack, I've found switching over to using Discord was sometimes disappointing when a formatting feature was absent. Slack has some nice code/syntax highlighting/sharing features which Discord does not have.
Joshua Weaver profile photo

Return on Investment

  • We use the free version, and we benefit from better access to discussions with prospective hires which can lead to increase win percentage.
No photo available
  • I'm not sure how measurable it is to determine impact of a chat app on business.
  • It does help us to maintain effective communication avenues between our office and remote employees.
  • It helps us schedule easy reminders which can keep us accountable to our customer/lead follow-ups which definitely helps alleviate some stresses with customers.
Joshua Weaver profile photo

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Slack

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details