What users are saying about

Amazon Chime

14 Ratings

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Top Rated
1842 Ratings

Amazon Chime

14 Ratings
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Score 7 out of 101

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Top Rated
1842 Ratings
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Score 8.9 out of 101

Add comparison

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Slack

Slack is great for use on teams, where quick and casual communication is appropriate. It's easy and enjoyable to communicate with this venue. I could see it working amazingly for startups and smaller teams throughout all levels of the organization but I think for larger organizations with a more formal hierarchy, this tool might not get used across levels as much.
Jennifer Pardi-Cusick, MBA, PMP profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.6
Slack
High quality audio
Amazon Chime
8.7
Slack
High quality video
Amazon Chime
8.5
Slack
Low bandwidth requirements
Amazon Chime
6.0
Slack
Mobile support
Amazon Chime
7.0
Slack

Screen Sharing

Amazon Chime
6.3
Slack
Desktop sharing
Amazon Chime
6.7
Slack
Whiteboards
Amazon Chime
6.0
Slack

Online Meetings / Events

Amazon Chime
7.5
Slack
Calendar integration
Amazon Chime
6.3
Slack
Meeting initiation
Amazon Chime
8.0
Slack
Record meetings / events
Amazon Chime
7.7
Slack
Slideshows
Amazon Chime
8.0
Slack

Online Events Collaboration

Amazon Chime
8.3
Slack
Live chat
Amazon Chime
8.7
Slack
Q&A
Amazon Chime
8.0
Slack

Online Events Security

Amazon Chime
8.2
Slack
User authentication
Amazon Chime
8.0
Slack
Participant roles & permissions
Amazon Chime
8.5
Slack

Project Management

Amazon Chime
Slack
7.1
Task Management
Amazon Chime
Slack
7.3
Gantt Charts
Amazon Chime
Slack
5.9
Scheduling
Amazon Chime
Slack
7.1
Workflow Automation
Amazon Chime
Slack
6.2
Mobile Access
Amazon Chime
Slack
8.8
Search
Amazon Chime
Slack
7.7
Visual planning tools
Amazon Chime
Slack
6.9

Communication

Amazon Chime
Slack
8.2
Chat
Amazon Chime
Slack
9.4
Notifications
Amazon Chime
Slack
8.7
Discussions
Amazon Chime
Slack
9.1
Surveys
Amazon Chime
Slack
7.5
Internal knowledgebase
Amazon Chime
Slack
8.5
Integrates with GoToMeeting
Amazon Chime
Slack
7.7
Integrates with Gmail and Google Hangouts
Amazon Chime
Slack
7.8
Integrates with Outlook
Amazon Chime
Slack
7.2

File Sharing & Management

Amazon Chime
Slack
7.9
Versioning
Amazon Chime
Slack
7.2
Video files
Amazon Chime
Slack
7.7
Audio files
Amazon Chime
Slack
7.8
Document collaboration
Amazon Chime
Slack
7.3
Access control
Amazon Chime
Slack
8.4
Advanced security features
Amazon Chime
Slack
8.2
Integrates with Google Drive
Amazon Chime
Slack
8.3
Device sync
Amazon Chime
Slack
8.7

Pros

  • Great call quality! The conference line is crystal clear.
  • Strong video quality. We've never had problems with the video conference feed cutting out.
  • The app is pretty user friendly and easy to use.
  • Easy to send invites and to give teammates the ability to schedule calls/video conferences on behalf of another account.
Emma McCarthy profile photo
  • Slack enables us to use fun functions such as "/giphy" to make our communications more fun and casual. GIF wars end up bringing our department closer and injecting team spirit and humor into what could normally be stressful days.
  • Slack is also great for creating quick, temporary groups. It's nice to be able to get a group message going and then have the option to just stop using it or to convert it to a private channel later.
  • One of the best things is how Slack saves message history. You can close any DM, including group DMs and then pull it back up later. This enables you to save the information and history without having a cluttered list of interactions.
Jennifer Pardi-Cusick, MBA, PMP profile photo

Cons

  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Emma McCarthy profile photo
  • Would be nice if the channels could have some sort of group voice chat I think.
  • Also you can link videos in the chat and have them play in the app (unless we are doing something wrong)
Craig Simmons profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Slack9.5
Based on 6 answers
Great tool for collaborating on a project or communicating about a specific issue through a designated channel
Ashley N. Baker profile photo

Usability

No score
No answers yet
No answers on this topic
Slack9.4
Based on 7 answers
The system does seem to hang quite a bit, completely unrelated to my internet connection, which can get a little annoying when you are in the middle of a conversation and cannot respond and the conversation moves on without you or creates a lull in the discussion that gets everyone off topic.
D'Ana Guiloff profile photo

Alternatives Considered

AWS Chime is very comparable to Zoom meeting. Monthly costs are usually cheaper but are variable and can fluctuate. Reporting on AWS Chime is great but needs some additional back-end set-up that could be cumbersome. Overall... ease, quality, look and set-up is very easy. Equipment required, quality and cost is what makes this a great product.
No photo available
Slack is a more all-around complete platform than either Skype or Google Hangouts. Skype is better at video conferencing, but Slack is better for project management and archiving. Google Hangouts is simple and easy, but Slack offers way more features and is all very user-friendly. Slack can become the go-to service for all office communication and replace all other similar products.
Jason Kelly profile photo

Return on Investment

  • Positive - easy communication with the chat room feature for all teams (15+) throughout our campus.
  • Positive - user-friendly and easy to navigate so we weren't hindered with the transition.
  • Positive - Amazon Chime allows you to call in via the phone if a computer is not available. We are always on the go and phones are all that are available.
Perry Hahn profile photo
  • Positive - The rate of communication increases. You can tell if someone is available or not. This can be the difference between fielding a call to get a customer's invoice paid right then and there, or having to waiting another day or two and speak to them about invoice questions.
Alissa Levanway profile photo

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Slack

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details