What users are saying about
27 Ratings
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Top Rated
3153 Ratings
27 Ratings
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Score 7.9 out of 100

Slack

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Top Rated
3153 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

Slack

When there's a team that spans time zones and continents, Slack is the perfect tool for communication & collaboration. It houses a workplace directory, so any employee can be searched for by name. Sending a direct message to any individual in the company is as simple as finding their name, then typing a message & hitting send! Essentially, it's a hub for all communication -- individual, team, and company-wide announcements can be quickly & easily disseminated using Slack.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.1
Slack
High quality audio
Amazon Chime
8.4
Slack
High quality video
Amazon Chime
8.2
Slack
Low bandwidth requirements
Amazon Chime
7.2
Slack
Mobile support
Amazon Chime
8.5
Slack

Screen Sharing

Amazon Chime
8.0
Slack
Desktop sharing
Amazon Chime
8.5
Slack
Whiteboards
Amazon Chime
7.5
Slack

Online Meetings / Events

Amazon Chime
8.6
Slack
Calendar integration
Amazon Chime
8.6
Slack
Meeting initiation
Amazon Chime
8.4
Slack
Integrates with social media
Amazon Chime
8.4
Slack
Record meetings / events
Amazon Chime
8.7
Slack
Slideshows
Amazon Chime
8.7
Slack

Online Events Collaboration

Amazon Chime
7.4
Slack
Live chat
Amazon Chime
8.4
Slack
Audience polling
Amazon Chime
6.3
Slack
Q&A
Amazon Chime
7.4
Slack

Online Events Security

Amazon Chime
8.6
Slack
User authentication
Amazon Chime
9.0
Slack
Participant roles & permissions
Amazon Chime
8.3
Slack
Confidential attendee list
Amazon Chime
8.6
Slack

Project Management

Amazon Chime
Slack
7.9
Task Management
Amazon Chime
Slack
7.8
Gantt Charts
Amazon Chime
Slack
7.2
Scheduling
Amazon Chime
Slack
7.7
Workflow Automation
Amazon Chime
Slack
7.8
Mobile Access
Amazon Chime
Slack
9.0
Search
Amazon Chime
Slack
8.4
Visual planning tools
Amazon Chime
Slack
7.9

Communication

Amazon Chime
Slack
8.7
Chat
Amazon Chime
Slack
9.7
Notifications
Amazon Chime
Slack
9.0
Discussions
Amazon Chime
Slack
9.1
Surveys
Amazon Chime
Slack
8.0
Internal knowledgebase
Amazon Chime
Slack
8.2
Integrates with GoToMeeting
Amazon Chime
Slack
8.4
Integrates with Gmail and Google Hangouts
Amazon Chime
Slack
8.6
Integrates with Outlook
Amazon Chime
Slack
8.3

File Sharing & Management

Amazon Chime
Slack
8.1
Versioning
Amazon Chime
Slack
7.3
Video files
Amazon Chime
Slack
8.2
Audio files
Amazon Chime
Slack
8.1
Document collaboration
Amazon Chime
Slack
7.8
Access control
Amazon Chime
Slack
8.3
Advanced security features
Amazon Chime
Slack
7.5
Integrates with Google Drive
Amazon Chime
Slack
8.7
Device sync
Amazon Chime
Slack
8.5

Pros

Amazon Chime

  • Amazon Chime has an easy to use interface that is not as clutter as some other conferencing apps.
  • Amazon Chime can integrate with different software such a Slack, which makes it easy to make to stay in one tool while I am working.
Keith Lillico, M.Ed, MBA | TrustRadius Reviewer

Slack

  • Slack is a solid chat tool that works across a variety of platforms, with a very low barrier for entry: new users can be invited via email, and can use web-based, desktop, or mobile versions of the application.
  • Slack has really captured the zeitgeist of digital culture, including strong support for customizing look and feel (including custom emojis), and a plethora of integrations with popular web-based tools, including Pivotal Tracker and GitHub on the productive side, and Giphy.com on the fun side.
  • Slack continues to refine and improve their product, with new features being rolled out just about every month.
  • Slack offers a great value in their free version of the app, with most of the tool's functionality available for no cost.
Benjamin Plotkin | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

Slack

  • The sorting of channels - it's a bit confusing, could be better sorted, it would make it easier to search and make it more agile.
  • Search - It could also improve, it is not bad, but in some cases (rare) it is difficult to find the term that you want.
  • Heavy performance in other operating systems - At least in Linux, Slack seems to do a little more machine performance than when it is used on a computer running Windows.
Marcio Vizoli | TrustRadius Reviewer

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Slack

Slack 9.5
Based on 10 answers
We've been thoroughly impressed and hence will renew the application for sure as it's meeting and at times exceeding our exceptions in getting things done. A surely shot application that is recommended for a startup, a small company and also very large enterprise and also for multiple open source projects.
Given the points stated, it's a renew for us.
Harshit Bhattaram | TrustRadius Reviewer

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Slack

Slack 9.3
Based on 21 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.0
Based on 7 answers
I think Amazon Chime could offer more options in terms of chat, polling, etc. Those options could be available now but it is not easy to find. But overall for what we use it for it gets the job done.
Anonymous | TrustRadius Reviewer

Slack

Slack 8.4
Based on 65 answers
I don't need to be very technical to use the Slack or to integrate tools into Slack. Adding an app (integration) is seamless and the platform walks me through the process. I can communicate with my colleagues quickly either with chat or by using the call feature to phone them. If I ever have a product question, I can quickly go to one of our product channels and search for related questions or pose a question that our experts monitor. These features have made me more effective in my day and in managing my customer base
Tom Laughlin | TrustRadius Reviewer

Alternatives Considered

Amazon Chime

They are all good products, but here is why we switched: 1. UberConf. This was the first conference software we used. It used to be great, it actually had a free version that worked perfectly. Then the service started to falter, mostly lag time between user and presenter. And then, the final straw, during someone in my offices' call, you heard the words "You must upgrade to continue to use the service" and it kept going in a loop. Ridiculous.Skype and GoTo I use when my clients want to use it. I just do not like them because you have to download software on both sides. Very annoying and can make people late for a meeting.
Anonymous | TrustRadius Reviewer

Slack

Atlassian actually ended up shutting down HipChat and partnering with Slack, but these are areas in which I think Slack outperformed HipChat:
  • Better UX
  • Ability to edit messages once they've been sent
  • More functionalities and integrations with different tools
  • Ability to share channels with other organizations
  • Better mobile app
  • Dark mode
Raúl Galera Domínguez | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Amazon Chime has a positive impact on our organization with respect to reaching out and getting supported by AWS staff and Web services technical personnel.
  • Amazon Chime currently does not cost us anything as our organization is a recipient of meeting requests more so then initiators. Given this, it is nice to be able to have access to a product as no cost.
  • One negative aspect to Amazon Chime, but it is not Amazon's fault is that our organization has so many options to conference as it is. Amazon Chime just dilutes the pool. Our organization is a believer in centralized IT and centralized solutions. Having another conferencing solution makes it difficult.
Jesse Bickel, MS - PMP | TrustRadius Reviewer

Slack

  • I believe this has increased productivity amongst the team in that we can get immediate responses to issues and questions, allowing us to have a better continuous flow of work
  • Having an easy to use tool like this speeds up on boarding, as new team members can easily learn. They also will have access to all existing resources within the tool
  • We have been able to customize communication groups to include those appropriate, eliminating unnecessary noise regarding areas not relevant to particular team members.
Amy Sternin | TrustRadius Reviewer

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Amazon Chime
7.8
Slack
9.1

Likelihood to Renew

Amazon Chime
Slack
9.5

Usability

Amazon Chime
Slack
9.3

Support Rating

Amazon Chime
8.0
Slack
8.4

Implementation Rating

Amazon Chime
Slack
10.0

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