ActivTrak

We use ActivTrak to monitor certain employee's daily productivity.

Just like many businesses, we were faced with having employees work from home due to the pandemic. It was hard to know if staff was productive and another business recommended ActivTrak. Within days of implementing the service, we had an employee demand to be allowed to work from home full time. We allowed it on a trial basis and with ActivTrak we were able to conclude that that particular employee's productivity dropped significantly. We've also utilized it with staff in office to determine who was really as busy as they claimed to be and who was spending a significant amount of time on personal tasks (shopping, news articles, personal correspondence). We were also able to use the service to shut down access to certain websites on company owned computers. ActivTrak has been a game changer in our business as it allows us to readjust workloads, determine if an "overloaded" employee was really overloaded, and allowed us to let employees work from home with the ability to know they are truly conducting business.

We use Active Trak for remote employees. This allows us to monitor access to PHI, PII and PCI.

We use ActivTrak to monitor computer usage and for support and troubleshooting - It is very helpful in providing insights into who is using their laptop for things other than work, and to view the way staff are doing things to see how we can streamline different processes and ensure staff are following processes correctly.

We use ActivTrak in a lot of different ways. We use it to track production between employees. With us going remote, it was a way to keep tabs on all of our employees. We like the fact it helps us know if an employee is productive or not, and that it breaks down the different divisions and access for managers to those divisions. We like the different graphs and being able to use the data in Tableau. We like the auto-classification feature to help us cut down on managing the system. We use it for reviews and also for the termination of employees. We use it to also reward and bonus hard-working employees. We also use the tool to help gain insight if we need to hire another employee in a department. It is used as a safety feature to protect us from potential threats from outside and inside the organization. We like the capability to be able to screen shot so its not our word against theirs, and also like the alarms that we can alert of a potential issue, or prompts on new employees who are not quite sure of our policy.

We use it to improve company and teams productivity and performance

Productivity measures for remote workers. In the advent of COVID, we needed eyes on our employees and to maintain needed efficiency and productivity levels. Since that time, it has become more institutionalized and added to our metrics to measure by employee, team, division and company as a whole. It was disclosed to everyone for transparency and awareness.

We use it as a way to track productivity and application usage across onsite and wfh employees.

We use ActivTrak to validate management concerns regarding employee performance. Our usage policy is designed so the the tool is not used to go looking for problems but rather to verify suspected activities. The use of the system is strictly limited and is only used when authorized by Human Resources.

ActivTrak has been a game changer. We implemented it just before COVID hit our area and have been using it to manage our workforce who moved from in-person only to remote first during the pandemic. ActivTrak has been a pivotal tool in helping us track activity and productivity, forecast burnout risk, and more. I have recommended this software to companies who are currently remote-first or are looking to become remote. A great product that is always taking customer feedback to improve its software. Highly recommend this tool

We used ActivTrak to track productivity. We were having a problem with employees saying they didn’t have enough time to complete their work, so with ActivTrak we were able to see where their time is going and help them with that problem by teaching them what to prioritize and focus their time on.

We monitor staff productivity since the company has gone virtual / WFH.

We have been using ActivTrak for about three months now. It has been helpful to track our team's progress and monitor their use of our apps and programs. While ActivTrak does monitor our team's work, it does not feel invasive and still gives our team some privacy compared to some other programs offering the same service as ActivTrak.

We currently use ActiveTrak on a targeted basis as part of our performance management infrastructure. We have found it extremely beneficial in providing our Management and Development team with the trends and data around usage patterns and strategies. As a result, our effectiveness as a business in enhancing performance for those targeted users has been increased. In addition, we have found the tool useful in a number of scenarios, where perhaps trust is an issue, such as outgoing employees and this has to enable us to better protect the interests of the business in terms of data exfiltration and generally good practice. Within the first couple of months of using the product, it had paid for itself many times over just in this particular field of play.

I studied the ActivTrak functions on the portal and introduced them to the users. I also helped users to understand better and more effectively using ActivTrak as a monitoring tool.

COVID brought about many changes, especially in that of remote work. In transitioning to a more remote workforce, we needed a way to measure our employees' productivity outside the office. ActivTrak has given us many insights into this. I love the reporting features, and the system is very user-friendly.

I mainly use ActivTrak to keep track of attendance via the working hours report. I also use it to monitor the productivity of our employees.

We are using it across our organization. At this point employees don't have access just managers. We are looking at a hybrid working situation with our employees and deciding if it is efficient to have employees working from home. We plan to roll it out so employees can track their own efficiency shortly.

Use to track overall productivity. Not so much the actual numbers themselves in AT because we have to add for items that it does not track (like attending Teams meetings on the compute platforms, or watching training videos, informational videos, etc.). It also does not work on platforms like mobile devices (tablets/phones) so we compensate for that as well. Overall get a good sense of where productivity trends are for teams, geographies, projects, etc. Gives a great insight into managing a large organization spread across the world where direct visibility may be limited.

With most organizations embracing remote or hybrid models, the need for a tool like ActivTrak is eminent to get insights on how the workforce in an organization is performing to help take appropriate decisions: 1) either to involve them within product development/implementations. 2) or to coach to get some personal time off for family and self. 3) or to help them reach the next level in their career. With recent changes in the org which lead to a new team working on building a product from scratch, there was a need to look for a tool like ActivTrak which provides insights on the utilization as well as understand any blockers leading to underutilized team members.

We use ActivTrak to track productivity and see where we may need more employee support.

We use ActivTrak to monitor burnout and improve attrition rates.

Ridiculous lead times on support, and shady billing practices. They can bill your credit card even if it expires and good luck getting support from billing if something is wrong. Joining ActivTrak was the biggest mistake I've made in my whole career. They make it so easy to add new users automatically without any human intervention, but if you want to cancel? No automated methods to reduce users or cancel must talk with a representative. What a sham. The software doesn't work that great billing aside. Constant reinstalls required to keep things running became more of a pain than it was worth. Hard to track employees quietly when you have to do a reinstall twice a week to keep stats running. Support gives the runaround for weeks on end and still no resolution. Stay away. There's better software out there with way better support

I like to monitor employees' productive and unproductive work hours. I also like to check screen views so I can see what someone is doing in real-time. It works remotely without any hassle. ActivTrak provides valuable information about employees and how they go about their work.

Our organization runs the largest business competition in Eastern Canada on an annual basis. We use ActivTrak to prevent cheating and to preserve the integrity of the competition by assuring that competitors don't access forbidden resources (e.g., communicating with their coaches). We deployed ActivTrak remotely on 500+ computers for the 3-day competition.