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Atlassian Confluence is a versatile tool that organizations use to enhance collaboration and knowledge sharing. Users have found it to be …
Starting at $10 per month
View PricingOverview
What is Confluence?
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
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Popular Features
- Document collaboration (104)9.090%
- Access control (102)8.787%
- Notifications (107)8.282%
- Search (107)6.868%
Reviewer Pros & Cons
Pricing
Free
$0
Cloud
Free for 10 Users
Standard
$5
Cloud
Per User Per Month
Premium
$10
Cloud
Per User Per Month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/conf…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $10 per month
Product Demos
Confluence-Demo: Unterseiten bis in beliebige Tiefe anlegen
YouTube
Atlassian Confluence 101 - Delete and Restore a Page
YouTube
Atlassian Confluence 101 - Organize Pages
YouTube
Sibling Tabs User Macro for Atlassian Confluence
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Confluence?
Confluence aims to give you the power to create anything and everything, from meeting notes, project plans, product requirements, and more. Include multimedia, dynamic content, and make your work come to life.
Share PDFs, Office docs, images, and more in Confluence. Automatic versioning, instant previews, full-text search, and pinned comments make it easy to manage your files.
Share PDFs, Office docs, images, and more in Confluence. Automatic versioning, instant previews, full-text search, and pinned comments make it easy to manage your files.
Confluence Features
Project Management Features
- Supported: Task Management
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
- Supported: Visual planning tools
Communication Features
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Internal knowledgebase
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Device sync
- Supported: Web interface
- Supported: File change notifications
- Supported: Simultaneous editing
Confluence Integrations
Confluence Competitors
- Microsoft Yammer
- Microsoft SharePoint
- OpenText Vibe
- Socialtext (discontinued)
- Traction TeamPage
- HCL Notes
- OpenText Enterprise Content Manamagement (ECM)
Confluence Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
Frequently Asked Questions
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
Confluence starts at $10.
Reviewers rate Integrates with Outlook highest, with a score of 9.6.
The most common users of Confluence are from Enterprises (1,001+ employees).
Comparisons
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Reviews and Ratings
(2113)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Atlassian Confluence is a versatile tool that organizations use to enhance collaboration and knowledge sharing. Users have found it to be an effective solution for various use cases across departments and teams. For example, Confluence serves as a central document system for product owners and product management, storing important project documents and related information. It is also used as an internal Wikipedia and knowledge base, providing how-to guides, descriptions, and tracking project status.
Confluence plays a crucial role in facilitating communication and coordination within organizations. It helps teams effectively share knowledge, onboard new employees, and provide assistance to other teams by finding configuration files and debugging information. Many users appreciate its ability to document procedures and information in an easily accessible way, creating a centralized repository for organizational documentation.
With its wide range of features, Confluence is utilized for collaboration, project management, process and quality management, and knowledge management. It enables teams to coordinate tasks more easily, ensuring everyone has access to the necessary information. The software is also valued by IT departments as a knowledge base and internal web space. Additionally, it serves as a valuable agile tool for custom development services, providing a centralized place for documentation and integration with other tools.
Overall, Atlassian Confluence offers a robust platform for enhancing teamwork and knowledge sharing within organizations. Its versatility makes it suitable for various industries and departments, improving communication, productivity, and information accessibility.
Users recommend using Confluence for creating, storing, and retrieving business-critical resources. They suggest using Confluence for documentation work, especially in an agile project management environment. Users find Confluence to be a great tool for remote teams to work together and increase efficiency. They also recommend it for team collaboration and seamless project work. Users suggest using Confluence to eliminate communication gaps and improve visibility and backtracking. They think Confluence is excellent for sharing information and integrating with other tools. Additionally, reviewers recommend Confluence for workplaces with flexible schedules and remote working. They suggest considering Confluence when using other Atlassian tools for excellent integration. Users recommend using Confluence for team development documentation and any type of organizational documentation needs. They find Confluence easy to use and believe it makes documentation fun and easier to record. Users suggest using Confluence along with Jira for the best experience. They also recommend establishing a system for creating neat Confluence pages. Users suggest considering Confluence if already using the Atlassian suite but mention the need for improvements in integrations and editing abilities. Additionally, users recommend Confluence only if using Jira, as it may save money compared to other options. However, they suggest considering other options if complicated needs are required.
Attribute Ratings
Reviews
(51-75 of 125)Companies can't remove reviews or game the system. Here's why
October 04, 2019
Confluence for great documentation of your projects and company
We use Atlassian Confluence as the company wiki for all IT related documentation. So it is primarily used by the IT department to document, although other departments are using the information also. At the moment we are using the on-prem version of Atlassian Confluence but are looking at the SaaS cloud version soon.
October 04, 2019
Confluence has a better Influence
It is being used by our Development Team for requirements collaboration on various software (COTS) products being sold by the company.
September 30, 2019
Stunning project management with Confluence
Atlassian
Confluence provides me a bundle of solutions to my business with great intelligence and
working efficiencies. Moreover, the feedback collecting feature of this
particular product helps me in taking useful decisions for my company wherever
and whatever I want. Furthermore, it helps me in making effective communication
with all my working partners that further facilitates me to overcome
communication barriers as well.
September 30, 2019
Powerful tool with no design inspiration
Atlassian Confluence usage has grown in our business as a method to capture ideas, build on them and then finalise a decision. The whole team uses it. We also needed a place to capture our reference documents and processes as they are defined. Decide we want Graphic Designers to load mock-ups straight to the Google Drive folder for a customer so sales or design support just does a follow-up email/call? Then edit their "Process Guide" in Confluence.
September 27, 2019
Great for organizing coding teams in structured workflows and real time release tracking
We use Atlassian Confluence in every part of our organization from DevOPS to Technical Support tickets. The customizations you can do in Confluence are limitless and you can tailor Confluence to your departments exact needs.
September 27, 2019
Using Atlassian Confluence for 2+ years.
We use the Atlassian Confluence for ideas, brainstorming, product stories, changelogs, standup meetings, retrospective meetings and to track the production issues... the list goes on. We use it across our whole organization. Previously we use the MS Word and MS Powerpoint for user stories, and that became too difficult to maintain the content.
September 25, 2019
Atlassian keeps your organization organized!
Atlassian Confluence is being used by the entire organization and customized per department. We use it for reviewing and updating documentation including security policies. It is a great source for collaborating with multiple teams to get items approved.
September 24, 2019
Simplicity at its core
Confluence is primarily used in the organization for documentation. Confluence is utilized to access information about our hardware and software solutions in a convenient location. It provides new and old employees the ability to gain information about an area that they may have questions about. It creates an area to provide a more in depth well of knowledge about a particular area or topic that is not documented elsewhere due to a lack of a solid structure.
September 20, 2019
Atlassian Confluence is a great tool for documentation and integration into Jira Service Desk and Software apps
Confluence is a great application for logging documentation in a centralized location. It has a lot of capabilities that are useful. Using Confluence by itself just seems wrong though, it works so well with the other applications by Atlassian, such as Software or Service Desk. The integration between these applications is really nice and is enough to overlook some of the downsides of the products.
September 17, 2019
Atlassian Confluence makes documentation fun again!
Confluence is used business-wide to help document policies, processes, and procedures. It is highly used by our technology departments as a knowledge base as well as a place to document project status and other relevant information.
September 17, 2019
Atlassian's successful try on knowledge and document management
We are currently using Confluence as a knowledge base for a worldwide project. Our usage of Confluence at the moment consists of creating knowledge articles about certain procedures, contact information (about the customer and about our own team), general information such as the SLA and to generate documentation for the customer, as he likes to know what we did to resolve a problem in his environment. Giving access to our customer to see what we have already created on Confluence gave him a lot of confidence in our work as he can see with his own eyes what are the solution and technologies we are using to sustain his working process.
September 15, 2019
Confluence Great for Large Companies
We use Confluence company-wide. It allows for the entire company to have access to important documents easily. Since our company is spread throughout different buildings, things like office maps and org charts are easy to find and live on Confluence. You are able to look up anyone in the company with ease, which is important when dealing with 200+ employees.
September 14, 2019
Confluence is a must-have in growing companies
Atlassian Confluence is used as our organization's central repository for documentation. Confluence essentially accomplishes the "teach a man to fish" principle, allowing for our employees to find answers to their own questions, look up org charts, check policies, and more. It is very helpful in keeping managers from being overloaded with hundreds of questions.
August 13, 2019
Great tool for content creation in teams
Confluence is used as a tool for sharing documents and tracking their versions. Also, in software development, this can be now connected to other frequently used solutions such as JIRA or Enterprise Architect. Confluence also provides teamworking features with user access management. On top, Confluence adds reporting features with nice summarizations. Data can be exported for further BI analysis if required.
August 09, 2019
Helps great teams to collaborate efficiently
Confluence is used to hold documents that are important to various software programs. These include install documents, patch notes, and update information. We use it company-wide and it ensures all information for software is held centrally.
August 05, 2019
Great solution for knowledge management.
[We're] Using Confluence for central knowledge management and documentation within our organization.
May 07, 2019
Confluence a nice addition to JIRA software
We use Confluence as a place to document all our I & O help articles and processes. We also build web pages for developers to use a quick reference point to look at test data and test environments. Also starting to build project requirements into these sites for IT and business teams to view and use.
April 03, 2019
User for collaboration with IT on HR Projects
Our organization utilizes Confluence along with Jira for additional project documentation and collaboration. Details on every part of our projects are captured, stored, and shared using confluence. This includes meeting notes, shared worksheets, requirements documents, system architecture as well as some process and procedures/outcomes of the projects. IT utilizes this system as a required way to store change information for updates and enhancements.
December 15, 2018
A solid intranet - but you might be able to do better!
We used Atlassian Confluence as our internal intranet company-wide. It addressed the need to have a shared repository of information where people could go to access information. There are very specific permission sets that can be applied so that each department can have control over editing their own pages, decentralizing management of the intranet.
December 14, 2018
Just amazing tool for documentation
For me, Atlassian Confluence is a one stop solution for all kinds of documentation. I use it whenever I need to write or document about my project. which includes flow diagram as well. This tool has been used by lots of us here and most of us use this for documentation and writing some other design as well.
December 13, 2018
Confluence content creation is easy, and why that's good and bad
My organization uses Atlassian Confluence company-wide as our internal wiki platform. Confluence has moved a formerly silo'd company culture into a more collaborative and visible one. We use the platform to share knowledge, create new content, and manage projects and activities
December 12, 2018
Simple, but feature rich within the Atlassian ecosystem
We use Confluence across our entire organization. We purchased Confluence with JIRA as a file management and communication tool. We still rely heavily on Google Enterprise applications (GDocs/GDrive) but we needed something which could be closely connected to our JIRA project and development pipeline management use case. Confluence allows us to create different content, like cover pages, and long-text details which are linked to JIRA Issues, but aren't necessarily appropriate for custom fields in that JIRA Issue.
December 12, 2018
Collaborating Confluence
We use Confluence to share documents, procedures, and other essential files for more efficient collaboration between departments within the business and also between the business and its service suppliers. The features I like most are creating live tables and simultaneous editing of their information along with file attachment capability.
December 11, 2018
A software developer's day using confluence.
We use Confluence to document our engineering practices. From documenting releases and server updates to storing coding guidelines for developers. We've basically replaced MS Office documents and Sharepoint with Confluence. Confluences make for a more user-friendly way to store documentation that is searchable, flexible and far easier to maintain.
December 11, 2018
Atlassian Confluence - a great choice for knowledge-based management
We are mostly using it to document best practices, create software documentations, and store training materials and team calibrations. It is being used across the whole company but mostly by developers and trainers to provide documentation for agents. It is helping us to make the process of documenting and sharing knowledge as easy as possible while maintaining up-to-date information at all times.