TrustRadius
Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open client interface.https://media.trustradius.com/product-logos/gv/rb/XI7SESF1B71F.JPEGSolid tool with opportunites to become even better.Birst is our enterprise-wide BI visualization and distribution platform. Our company has 4 different revenue models ranging from big buy advertising, subscription based advertising, affiliate / performance based revenue as well as (digital) product driven revenue. Nearly every department here uses it for something, though it does not yet solve all problems within most departments. Currently we are able to report and distribute sales numbers to individual account executives as well as provide sales management views across as well as revenue and user across our B2C business lines as well. It solves for reporting automation and some visualization as well as distribution.,For end users, Birst has a friendly UI that allows them to naturally interact with reporting data via web browser. For properly modeled data, the visualizer tool makes it easy do build quick visualizations. Surfacing data on dashboards with global filters allows users the flexibility to view multiple metrics with the same lens.,Data modeling is a particular challenge for both novice and experienced data engineers. The ETL tools are insufficient to meet even 1/2 of our needs, and as a result we have a separate platform for data warehousing and use the back end of Birst solely for data exploration projects. There are occasionally delays in the UI when applying filters that often lead users to think that something is broken when in fact they just need to wait a few more seconds for the UI to change, even to let them know that it's still updating. Customer service, while it has improved, is still poor relative to other vendors that we work with. I often feel that both our CSM and our support technicians are defensive and try to push the responsibility for sub-optimal experiences back on us, and while it sometimes *is* the case that it is an issue on our end, more often it is not and even when it is we shouldn't FEEL like that. None of our other vendors take this approach, and even when the problem is on our end, they support us getting through it in a much less defensive way.,6,Speed and agility Ability to meet corporate data standards such as scale and security Decreased deployment time and risk Ability to do ad-hoc analysis and scheduled reports Increased adoption, usage and self-service,Pentaho, Snowflake, Tableau Server and Tableau Desktop,7,,11,Business analysis Product analysis Marketing analysis Dashboard automation,Google Analytics Premium, Tableau Server, Mixpanel,Yes,Price Product Features Positive Sales Experience with the VendorBirst is the best tool we found to meet our needs, but has some significant issuesWe use Birst in addition to a separate data warehouse to ingest Google Analytics, event tracking, operational and sales data. We build reports that are distributed across the company by giving everyone a Birst account and having them log in to view relevant dashboard. There are two use cases: 1. The Data warehouse team has modeled the data into a data mart in the data warehouse. In this case we use a Live Access connection to create a report. 2. The data warehouse team has not modeled the data in the data warehouse yet, so the data is ingested with Birst Connect and then transformed with Birst ETL. The data is reloaded through Birst Connect by kicking off automated Windows Task Scheduler.,Easy to create visualizations Very attractive visualizations Connect to many data sources,Terrible documentation and training resources. Sometimes not enough documentation, sometimes it is WRONG! Often we are told to post our issues to the Birst user forum, as if we should be able to figure out our own problems rather than Birst troubleshooting their own product. Sometimes when there are bugs we are told they will only be addressed by voting on them as feature requests, not addressing the bugs. Some feature requests are years old. When using Birst Connect there is a lot that can go wrong on the Birst side of things completely out of our control, and then we are waiting on technical support to resolve. In particular the space can get "locked" if we try to process while it's already processing. I've also experienced where a staging table was deleted in the user interface, but not the backend of the tool, so it failed until the support team manually removed it. Birst technical support is very weak. They often do not answer the phone, and they always ask to go on a call with you after submitting a ticket, no matter if we've provided extensive documentation within the ticket. The ETL features are incredibly hard to use, though very powerful. As someone who has an understanding of database theory I found the fact that the training refused to teach to "primary keys" and "foreign keys" and "facts and dimensions" and instead made us learn a whole different terminology of "levels" and "hierarchies" very confusing. Processing is entirely mysterious to us. There's little explanation of what is happening when it is processing, which makes it hard to troubleshoot when things go wrong. Terrible or non-existent error messages. When a scripted source fails to execute the log in the scripted source doesn't even generate an error message. We've also found that the error message "data format is not correct" doesn't actually mean that, but can mean a whole bunch of other things related to the model. Birst does not allow snowflake data structure more than 2 levels deep. This is a problem as our data warehouse is a snowflake, so we always have to flatten our tables. Even though the visualization tool makes nice views, it is not as robust as even years old versions of Tableau. In particular I've found I often export my data out of Birst and into Tableau when I want to visualize two or more attributes. Birst sends its users to the user Forum, but half of the issues on there have not been resolved. There's a person whose job it is to reply whether the users have figured out a solution. Why is this our responsibility to figure out their tool? Very, very little support for using Live Access to connect to data. Some of the Birst support staff don't even know how to use it.,3,Ability to meet corporate data standards such as scale and security Ability to do ad-hoc analysis and scheduled reports Increased adoption, usage and self-service Other,GoodData, Microsoft Power BI, Tableau Desktop, Tableau Server, Domo, Looker, TIBCO BusinessConnect, Pentaho and Datameer Analytics Solutions,10,,12,Reporting on main business KPI that is too complex to calculate in an self-service analytics tool. Creating high level dashboards for executives. Creating reports with complex business logic so that end users do not have to replicate this logic themselves.,Data discovery on taxonomy data Create attractive dashboards to be exported as PDFs for sales people who will not be using Birst itself.,We would like to be able to connect Birst to Google Sheets so that we can bring data into the models without having to add that data to a database. Apparently this is possible but we haven't done it yet. We would like to be able to connect to an API for reporting, we've only done this once successfully.,Yes,Product Features Prior Experience with the Product,Yes,3,YesBirst ReviewWe use Birst as a value based SaaS platform for our contact center customers. We have more than 100 customers with 130 users on our Birst appliance. They get a BI platform where they can enhance the value of the Miralix contact center solution. Birst covers, among other things,Queue performanceWorkload per hour / quarter-hourLost call overviewService level rateAnswer call rateCustomer wait time overviewAgent performanceWork time overviewAgent behaviorDepartment / address / region performance IVR performanceCost-Benefit Analysis regarding ad-based campaign numbersClosed hours analysis,The multi-tenant capabilities of the product is really great. Its relatively easy go get started with the product. The support is great. The flow of new features and improvements are constant. The customer success program is good.,Its fairly complex for "normal" users to master/use the product (normal being supervisors, IT professionals etc.). The administration part of the product could be better, easier to use and manage.,7,Ability to meet corporate data standards such as scale and security Ability to do ad-hoc analysis and scheduled reports,Logi Analytics and QlikView,6,Its faster than the other product I have used, Infosuite.,We don't use the iOS and Android capabilities of Birst, however we plan to.,We don't use data from different sources.,We are running a old version of the Birst appliance. However, the new features of Birst looks easy-to-use and enables ad-hoc repporting on another level.,8,4,2,Are our customers callcenter performaning at a queue level Are our customers callcenter performaning at a agent level Get a structural overview at our customers contactcenter,Birst have enabled our customers to send filter based reports, keeping the number of required reports low For our own CRM system,Microsoft SQL Server,On iOS and Android As embedded web page in our Contactcenter supervisor As a dashboard,Yes,Price Product Features,No,8,Yes,One time I had a system meltdown in a weekend and the support guys in India was wery helpfull and eager the get us up and running again.,The dashboard V2 are very easy to use, drag and drop repporting.,The admin interface Maintenance of the appliance,Yes, but I don't use it,No, having the choce, I don't think we would go with another vendor, Birst provide us with the features our costumers need.Birst almost live accessBirst is used as a delivery mechanism to display data to our client. We collect data on mobile device usage patterns, as well as analyst forecasts across many technology areas, and use Birst to visualise this data via dashboards that clients access from our website.,Connects directly to many types of external data sources, enabling us to plug into data where it already exists Visualiser provides a user friendly interface for non-tech users to build their own databases HTML dashboards look far better now than the original Flash versions,Connectivity between the live sources frequently drops and does not reconnect automatically Cannot add dynamic titles to reports - so although can create a dynamic text box, this title cannot be exported along with the report Designer runs query as soon as an attribute is dropped on screen - would be useful if you know you need to add another 4, to be able to disable the query execution until all items have been added,6,Speed and agility,sql analysis services, Microsoft Power BI and Tableau Desktop,9,Birst is used by several hundred client customers, around 20 internal users, and designed by 3 internal IT Birst admins,5,6,3,5,2,Visualisation of data analysis Presentation of data in visual format for clients, delivered via internet Analysis tool for data held in SQL Analysis Services,Live access connections to SQL Analysis services cubes in MDX and Tabular format using prompts to enable custom searches of data,Microsoft Power BI, Tableau Desktop, Microsoft SQL Server,Basic dashboarding of KPI's Client facing data access,Yes,Price Product Features Product Usability,Implemented in-house,No,Change management was minimal,VM that is provided is restricted to Windows 2008 - no support for 2012 or higher Cannot integrate with our own host providers as there is no real "install" Permissions didn't seem to integrate with our AD,5,Self-taught,Product is not intuitive, and frequently seems to require clicking back to different pages just to get the product to save recent changes. Support desk are not familiar with using the "Live Connect" method to connect to external data sources, and are more comfortable using the native datawarehouse system, meaning there are times it feels we are the ones telling the support team how to do things.,7,we have learnt that the memory on the appliance server is the crucial specification to address when configuring Birst,No - we have not done any customization to the interface,No - we have not done any custom code,We are looking to configure load balancing across multiple appliance servers via NLB but have not yet implement this,3,Yes,The only time we have felt valued has been at the "Birst Forward" conference in SFO, when we were given the opportunity to meet with more senior development team members who actually seemed to understand our issues. Prior to that, the only exception support has come when issues have been escalated to a level that resulted in staff on the West coast agreeing to phone calls at 5am their time to overlap with the UK,Creating dynamic charts Click through functionality,changing page layouts re-sizing charts dynamic text changing data connections working with external data sources via live connection,6,3,5,SQL SSAS Corporate website,none planned,File import/export ETL tools,5,-,7,5,Number of appliances, and ongoing license fees,Identify what support / user focus groups are available for the people who will actually be using the software,Yes,Better stability of the Live Access connection,unknown,No,No,Additional products, considerations and use cases would be considered if we were evaluating today. At the time it was only a couple of people who chose the product based on one of their specific requirements, and other users / products were then crow-barred into that solution.Birst - 9 years after we metBirst has been used across the organization (SCM & Operations teams ) as well as embedded in SFDC (by Sales team) and exposed as a portal to our partners. We have built different dashboards and alerts that help us with managing our SC business as well as provide order and shipment information to our sales team and partners.,Data/data source import (from different sources DBs, txt and xls files, ....) and setup is very easy and fast Very good Dashboard performances (Dashboards/Dashlets built in Visualizer and Dashboards 2.0 ) Powerful data preparation tools,More stable new releases All modules related to data upload and processing need to be improved to better support more frequent uploads and data processing Prompts creation and maintenance need to be more user-friendly and provide performance improvements Admin module needs improvements in performances as well as data source/catalog maintenance area,7,Speed and agility Ability to meet corporate data standards such as scale and security Decreased deployment time and risk Ability to do ad-hoc analysis and scheduled reports Increased adoption, usage and self-service,Oracle Advanced Analytics and Business Objects SRC,8,Building and delivering BI content using Birst is more efficient than other BI tools.,Some of our users use Birst Mobile but we do not see this as a very frequently used app,We use very large number of different sources and data formats and a common semantic layer allows us to set and combine all these sources very easily.,Birst is trying to track market requirements and has been introducing new tools and functionalities especially in last 5 years. The problem is that in order to get them available on a market as soon as possible, some of them new tools/functionalities either lack some of important features or are not properly tested and sometimes cause more harm than benefits.,7,5,YesData CaptureBirst has been used across the orgnainization. It is used for reports bookings.,Tabular visualisation Exporting into excel Filtering,Updating. It has been very slow Easy to use. People find it difficult and not intuitive Maintenance. Difficult to address errors and find a solution,5,Ability to do ad-hoc analysis and scheduled reports,Microsoft Power BI,6,Birst is good for the ETL bult in capability, but it requires a lot of SQL development. It is time consuming if complicated logic needs to be built, but once in place it is reliable. Processing time could be a bit long, therefore it is suggested to refresh no more than once a day.,We have no benefit from the mobile apps capability.,The organisation has definitely benefit from Birst. Users get information quickly, consistently and wherever they are. Security levels have been built and different level of permission have been created. Birst is not easy enough for all users to create their own dashboard, but more advanced users have the capability of changing reports in visualizer.,Birst has been updating their offering regularly. Every quarter there is a new release. Pronto has been on the market for sometime, but due to extra costs the company did not embrace the new product. Regular updates are realised, not always with major changes, but interesting features such as forecasting or clustering have been introduced sometime ago.,8,217,2,Performance/sales reports Integration of different data sources KPI,New metrics built that are feeding into global measures Forecasting analysis,Microsoft Power BI,Expand to other departments Build connection to new platforms Integrate all data sources available,No,Product Features,6,Yes,We had an issue with a user. Birst provided extra support.,KPI Simple Graphs Simple reports,ETL structure Date and time analysis Implied greins,If possible, I would look into Birst ProntoEnd to end BI solution for not complex scenariosWe adopted BIRST to be used as the enterprise BI solution so all departments with enterprise BI needs would use BIRST.We use BIRST Cloud solution.,Being a cloud solution the platform upgrades are not a pain point anymore. Once the data model is ready, building basic reports/dashboards are really straightforward. One single tool may cover all your business intelligence needs, from data ingestion to reporting so it can be cost-saving in terms of licensing. Building an analytical ready model does not require highly skilled developers.,Lack of access to underlying database and use of non standard languages (propietary code) BQL and BIRST scripting. Very poor and not user-friendly administrative area. Big dependency on command line tasks (a few drag and drop) and lack of out of the box administrative views (reports and dashboards showing platform's response). Small community. Really difficult to find skilled resources in the market and few technical blog articles or videos available. Data ingestion capabilities do not scale. Being capable of ingesting data is an added value however, the solution is mainly based on SQL plus scripting (no out of the box monitoring capabilities, difficult to reverse-engineer...).,3,Speed and agility Other,Tableau,4,There are 2 points which have prevented us from being really agile with BIRST: difficulty of reverse engineer what has been built by another team/developer and lack of skilled resources in the market. Additionally, there are capabilities which BIRST does come with: ADR (Automated Data Refinement), Networked BI and Data Mashups which should have helped on bringing additional speed and increased re-usability but we have found many limitations around those.,We do use BIRST Mobile to access reports and dashboards. BIRST via web browser does have "Admin", "Visualizer" and "Designer" tabs. Accessing via mobile app the capabilities are limited so only dashboards are available. When designing dashboards for mobile it would help if on the development area we could preview how the dashboard will look in a mobile device.,The common semantic layer of BIRST (like other enterprise oriented BI tools in the market) is something you do not value until you miss it. We do make use of it however the learning curve is not really fast. It is difficult to reverse engineer as there are many places where things can be changed. Lineage is quite straightforward as you can select an object and its dependencies however the graphical part gets really messy when you have a complex model behind. One really important thing BIRST should put a focus on is moving away from Flash and fully adopt HTML5. The administrative/development area still requires flash.,BIRST does release new features and bug-fixes every three months which quite enough. My guess is that the biggest effort BIRST is doing is moving away from Flash and adoption HTML5, in this area they are behind other vendors. Regarding new capabilities, the main focus lately is on the self service data preparation area with PRONTO which is quite aligned with what other vendors are doing. What we are missing are capabilities other vendors are announcing like natural language processing or a bit of artificial intelligence. We do not anticipate much progress on this areas.,3,7000,50,Enterprise wide reporting with big target audience having a common semantic layer in order to ensure KPI definitions are consistent,No innovative ways we have used BIRST,Oracle BI Foundation Suite, Tableau Server, MicroStrategy Analytics,Depending on BIRST new capabilities. Currently we're trying to adopt Pronto for self service data preparation purposes,Not Sure,Product Features Third-party Reviews,Yes,3,Yes,Self service BI to build simple reports with Visualizer is easy Interacting with existing reports and dashboards is really easy,Data ingestion process is quite complex Data modelling and making changes to the existing model can be really tricky. It is hard to reverse engineer and apply changes on a model built by another developer/team and it is hard to change something if you do not regularly apply changes (i.e. add a dimension to a model you built 5 months ago). The administration parts are not user friendly. It is Flash based and a lot of things are done via commands. There is no super administrator role so not possible to have a look at everything which has been built.,Yes,BIRST was the innovative and disruptive technology of the BI Industry in 2015 and we were looking for a SaaS cloud solution what we did not consider is the high complexity of our data-ingestion/integration needs neither the low re-usability of the data ingested by BIRST. During the selection process make sure the tool does fully cover the capabilities needed and clearly position it within your toolkit so each tool is used for the purpose it was selected.Birst Review from Advertising Point of ViewUsed across the business to pull buying and selling prices for the individual clients, all the way to larger agency level. It is currently linked to other products as well, which is how it is updated for reporting each day. It allows for information to be refreshed on a scheduled basis where in which this means the data team does not have to spend their time consistently running basic reports, other teams can pull it off themselves.,Allows individual teams opportunity to create their own individual dashboard, specific to their clients and needs. Splits our costs easily, with an easy to use filter option, making reporting much faster.,In order to run Birst on a schedule, a ETL had to be created, this would be much more helpful. Visually Birst could improve, we use a large amount of visualisations in presentation and have to use a different software to create these Lack of stability in the product, we often experience issues where in which Birst is delayed or down. This being rectified would be extremely beneficial across the entire business.,5,Speed and agility Decreased deployment time and risk Ability to do ad-hoc analysis and scheduled reports,Microsoft Power BI and PostgreSQL,6,The 2 other BI tools we use alongside Birst are much more flexible and easy to initially use. The loading and data connections in Birst can feel clunky and much longer. The financial reporting side however does compete well. The major issue for our usage is the visualisation aspect, Birst’s visuals are limited and not always very nice. The customisation is much more limited ans harder to adjust quickly.,We do not currently use this function due to other tools providing a much more complex dashboard app. This is a feature that we do consider useful and if the BI visualisation are improved, something we would try to use more frequently.,This is a very useful feature of Birst which we do use as not all our data comes from the same location. There are multiple ways in which we utilise this function, especially for the automation capacity of Birst. We often consume data from different warehouses and through manual upload, having the semantic layer in place allows us to process this both quickly and automarically, removing our manual checking process.,Personally I have been using Birst for over a year now and have seen minimal updates. This is mainly related to the BI visualisation side and how you manually upload data.,6,Due to the change in the market and the current focus on AI, this would come into play when deciding a BI tool. Other considerations would be the scale that the platform could reach re data volumes. Birst often crashes which is something that we would need to take into account. Links to the cloud and security are a large focus at the moment. One of the main issues is the style, customisation and options for visualisations. The option to import new or design your own visual or infographic is a very useful feature when trying to explain what your data is saying in a new and appealing way.Birst in eLearning Sales and OpsWe use Birst internally to analyze sales and marketing data to improve our marketing efforts (ROI on digital marketing spend) and to provide insights to our eLearning operations team. Our marketing team analyzes time series of marketing spend vs the revenue received attributable to that spend and adjusts digital campaigns to optimize ROI. The operations team extract student engagement data from our LMS and identifies students at risk of not completing their coursework in a timely fashion so that they can engage with them to identify issues and assist.,Birst is an platform that provides connectors to some of the applications we use, but also allows us to bring in data from disparate systems to perform ETL and integrate all of the data for analyses. It makes no assumptions about your data, which is good for us, as we have a lot of customizations to many of our systems. Birst is making inroads towards a more modern UI.,The Birst product uses it's own query language (BQL) which we feel has been implemented in different ways in different parts of the product. This makes learning the entire product more difficult than it ought to be. The Birst idea of grains and hierarchies is hard to get a foothold on. I don't think I completely get it yet.,8,Ability to do ad-hoc analysis and scheduled reports,,9Birst for allBIRST is being used mainly by Sales, Finance and Accounting teams. We have embedded BIRST Dashboards into Salesforce pages as well as created dedicated dashboard tabs within Salesforce.com for single sign on. Dashboards and Reports built on BIRST mainly serve for Pipeline and Sales Analytics. Due to the nature of BIRST's unique offering (BI+Database on Cloud), we are able to expand and propose various solutions using BIRST. We are also constantly working towards migrating various silo solutions that are built on Excel/MS-Access into BIRST platform.,Competitive pricing for the features that are offered: We use various two other BI tools for operational reporting and we always have challenges of expanding it for larger audience due to the licensing cost. BIRST scores very well in the pricing department, with 1/5th of the price compared to other tools, this is an easy decision maker to recommend BIRST. Being in Cloud: The strength of BIRST is that the product features that are made available but requires zero installation and administration. The overall support resources needed to maintain and manage the application has drastically come down. Ease of use and integration with other data sources: Senior management leaders need quite a lot of information, in an easily readable format without having to go into multiple places. With Dashboard 2.0 and Visualizer, the contents now can be presented very intuitively and visually appealing. Users can also subscribe for certain reports to be delivered at various intervals. With multiple data connectivity options, we have successfully integrated many core systems under one single reporting umbrella.,Better MS-Office Integration: Almost all the Business users have invested in MS-Office products such as Excel, Word and Powerpoint. Currently there is very limited options available for taking data from BIRST and making it to work with these products. More export options would be a welcome feature among these users. Also the ability to connect to BIRST and refresh/download certain reports through excel would be very helpful. Powerful Report Designer: The current version of Designer and Visualizer lack certain features to create Complex reports. Few examples are, ability to create multiple tables in a report, link data from two or more queries and be able to show as one data, templates, free style reports rather than just using different bands etc. A light weight client tool for designer reports will help in faster turn around development time as the current web based interface is slow in designing reports for customized layout options. Custom forms / write ability: Dashboard 2.0 has evolved greatly. If custom forms can be created for users to enter certain inputs, this will make Dashboards even more interactive. Just a wish list. Live connectivity to Salesforce.com: This will be a very good feature to introduce especially for Sales team. We have been asked at least 1000 times if there is a way to make the data more live or real time.,9,Speed and agility,Business Objects and IBM Cognos TM1,9,No,Price Product Features Analyst ReportsHarvestBI - Leveraging Birst to Improve an IndustryWe are reselling the Birst platform as an extension of our ERP (HarvestERP) and DSD (HarvestDSD) solutions. Sales departments are the primary users at this time. We have on the roadmap operations and finance in the near future. Our goal is a homogenous implementation platform that can be rapidly deployed across our customer base.,The ability to create a primary space that can be cloned repeatedly creates efficiencies in our development efforts. We have a broad spectrum user base in terms of technical ability. Being able to extend or limit groups' privileges allows for optimal control with maximum flexibility. One of our primary objectives is to utilize cloud resources. Birst allows us to leverage the technology but does not require the infrastructure allowing Harvest Food Solutions to focus on the solution.,Mobility is a major part of Harvest Food Solutions product offering. The current mobile capabilities are limited when dealing with single sign on and multiple domains. The conversion from Designer to Visualizer has created challenges in features not being migrated. Live Access is a key feature for us, but we want to be able to mix Live Data with Historical Data. That is currently not a simple process and requires multiple spaces. A simpler method is desired.,8,Ability to meet corporate data standards such as scale and security Decreased deployment time and risk Increased adoption, usage and self-service,Domo,9Self-service analyticsIt is embedded in our main UI web app in order to provide information related to metering.,Self Services Analytics - Business users oriented tools Design tools Data Modeling tools New Self-services platform called Pronto Embedding capabilities Dashboards and Design tools through JS API Single-Sign-On support Web services availability Query dashboard catalog and permissions Manage users Data Import and processing for Streaming sources (used by StreamLoader App) – Cloud Friendly,Incomplete TZ management (one env is one TZ) No TZ conversion support at BQL level (No DST support) DB physical query generated by Birst does not always leverage the Exasol aggregation capabilities. Incomplete I18N support.,7,Speed and agility Ability to meet corporate data standards such as scale and security Ability to do ad-hoc analysis and scheduled reports Increased adoption, usage and self-service,Logi,7BirstarificBirst is mainly used across the Global Sales organization to provide sales reporting. Additional benefactors of the reporting are finance, product, customer service organization and other team members. The initial use case was to provide "snapshot" reporting so we could compare pipeline performance vs the same period prior year. We have been able to create new use cases based on the business needs and have built dashboards to help answer Sales Management's qs,Ease of use.. you can bring it multiple sources of data and display in a dashboard Columnar database is efficient Dashboards have improved from a GUI nature,I think they can improve the GUI dashlets, but that's not a game changer,9,Speed and agility Ability to do ad-hoc analysis and scheduled reports,Tableau Server,10Multi-tenant reviewBirst is being used by Acxiom as a multi-tenant reporting system for Acxiom clients to review business and operational data from several databases and database types.,Deployment for multi-tenant environments is much easier than others I have used. I like how easy it is to set up many dashboards and views that look standard and professional without a lot of formatting. The query speed is very good for large amounts of data if there are adequate aggregates set up.,Documentation of the product in the help files is outdated and incomplete in many cases. Several features are only documented in the community because enough people have asked questions about a topic. The search functionality in both help and community is really bad. Support tickets take way too long to answer and the answers are often inadequate. I have never worked with a company that has so few people on the support team or that took so long to respond. This is my biggest complaint and one that may result in switching products if it is not addressed. User administration is scattered into many different places and bulk updates are only available for creating users. There should be bulk updates for adding users to spaces and to groups (possibly do all 3 things in one command?) The Data Flow and Manage Local Sources code can't be used simultaneously and there is no documentation as to why. When a use case comes up where you need to switch from one to another it causes big issues.,8,Speed and agility Decreased deployment time and risk,Build-your-own, MicroStrategy Analytics, Tableau Server and IBM Cognos,8,3,Yes,I can't think of any time this happened.Pulse Analytics use of Birst - Review March 2018We selected Birst to provide Pulse Analytics a vehicle to produce and deploy our Analytics products. We offer Pulse Analytics to industries that require process analysis such as mining, manufacturing, construction and transport (for example). Birst allows us to connect to just about any data source and transform that data into meaningful, dynamic dashboards that allow our users to be informed and make decisions based on empirical evidence. We are also able to deploy our offerings very quickly due to the Birst architecture (such as being cloud-based).,Single tool from raw data to end user interface. Cloud deployment means quick to get to new clients, and can be accessed from anywhere on almost any device. Powerful back end (Admin Module) allows for flexible data transforms and process flows.,A wider array of user interface components (e.g. more chart types). More reliable servers that are providing the end user experience. Better documentation and user guides.,8,Speed and agility Ability to meet corporate data standards such as scale and security Decreased deployment time and risk Ability to do ad-hoc analysis and scheduled reports Increased adoption, usage and self-service,BOE, Qlik, tableau and Microsoft BI,8Birst ReviewWe use birst as platform for our analytics product and sell our analytics product to our customer which is a cancer hospital. We use Birst to perform clinical data dta analysis on patient treatment data collected by hospitals. We distribute our analytics product hosted on our cloud environment which is developed on the Birst platform.,Birst has a very good UI dashboard module. Visualizer module to explore explore data is very to learn and use, especially for less tech savvy people. Birst connect to upload data which provides push mechanism from source system.,Birst has lot of bugs, need to improve on quality. Birst Modeling layer is difficulty to pick up ETL functionality is very limited and difficult to work with,5,Speed and agility Decreased deployment time and risk Increased adoption, usage and self-service,Microsoft Power BI and Qlik Sense,9The more complicated your needs, the harder it is to use Birst.Birst is used across my organization, but particularly by the sales and marketing departments. It is used to track pipeline flow from impressions to revenue.,Birst's SQL-like language is conveniently familiar for experienced developers Birst integrates well with Salesforce and external CSV data sources. Birst's support staff is reasonably responsive, if not always able to provide a satisfactory result.,Birst contains several sub-systems with similar, but signifcantly incompatible, syntax and functionalities. This leads to confusion and difficulty. Birst provides insufficient control over how charts are rendered and how dashboard prompts are displayed and used. This has lead to significant dissatisfaction on the part of those for whom I've developed dashboards. Significant parts of Birst resemble a relational database, but cannot be made to function like one. This results in jumping through complicated hoops to construct the fact tables for a multiple-relation data system.,7,Speed and agility Ability to meet corporate data standards such as scale and security Ability to do ad-hoc analysis and scheduled reports Increased adoption, usage and self-service,Alooma and Periscope Data,7Birst, a data visualization toolWe use Birst a number of different ways. The first is to help our customer visualize their data. A majority of customers do not have the expertise to build these reports and visualizations so have done this for them. Our customers can use these reports to better understand their products, how they behave and function. We also use Birst internally to monitor how many devices have been deployed on our networks. We can monitor device transactions, API calls and much more. Within our organization, many departments use the Birst. From Sales, Customer Success, Product, marketing, and engineering.,Customization of reports Embedded in existing dashboard Scalability of reports and amount of data it can process Variety of visualizations/graphs to view data Variety of filters to drill down to a specific set of data,Birst prices are fairly expensive. License plus cost of users can add up pretty quickly Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data Takes a little time to understand how to build reports, not the most intuitive UI,8,Ability to do ad-hoc analysis and scheduled reports,Google Analytics, Tableau Online and IBM Analytics Engine,10BIRSTed ahead of the competition during the vetting process!We have embedded Birst into our SaaS offering to be used by our customers as one of their reporting options. We have embedded it both in minor dashlets on single record pages for a quick view of how records are doing and as a larger dashboard for more details and advanced reports. We also analyze some of our own statistics in Birst.,Customer adoption and success are important to Birst. They have positions dedicated to our success, worked to making sure we knew how to solve our problems once we were past implementation, and have regular contact even after. Purchasing the TAM program increases that. Attractive reports that render quickly.,Using the cloud offering we have had spaces malfunction, especially if we try to upload data and process them on a frequent basis. They seemed to have fixed this with one of their most recent releases and with us reducing the frequency we upload data (twice a day rather than every hour), but there are still occasional issues. Learning curve - Trying to figure out how to do things in a new system that I could do in seconds in SQL is a bit frustrating. The help, community, and our TAM rep helps with this, but it still happens.,8,Ability to do ad-hoc analysis and scheduled reports Increased adoption, usage and self-service,TIBCO Jaspersoft, Windward Reporting and Document Generation Solution, Yellowfin, Looker, Yurbi, Izenda, Microsoft Power BI, Sisense, OpenText Actuate Information Hub, Information Builders WebFOCUS, ClearStory Data, Pentaho, GoodData and Tableau Online,8,Not SureBirst ReviewWe leverage Birst in two ways. First, it is the access point into one of our turnkey analytics environments. The second use is as a white-labeled solution for our operational reporting. The second use case is being leveraged by both internal resources as well as clients.,Birst has proven itself to be easy to navigate for business users. Birst provides the flexibility to provide multiple views so clients can easily consume the insights how they prefer to view them. Birst has allowed us to "productize" portions of our business intelligence offerings.,We really haven't run into any large areas for improvement. The roadblocks we have encountered have been resolved with the help of Birst.,9,Increased adoption, usage and self-service,,9Birst - Not what we had hoped it would be.We use Birst to provide financial and business measures to our internal clients. The data loaded may be used by almost any department in the company. There are a set of standard dashboards created but we have a set of power users in each department that can also create ad-hoc requests with visualizer feature.,You can load data to Birst with the same SQL you use to load source databases. Implementation is easy as it is all Web & Cloud based. Only a few components will need to be installed on your local server when you go to production.,Modeling your data is difficult. It is a very manual process and easy to get one of the pieces incorrect. Birst processing of dashboards is slow. They need to work on speeding up the screen and data retrieval. The product is unstable. Spaces are prone to corruption causing rework.,3,Increased adoption, usage and self-service,MicroStrategy Analytics, Microsoft Power BI, Qlik Sense Cloud and IBM Cognos,7Birst helps us close salesBirst plays a critical role in our commercial organization. We use Birst to make sure our field staff and in-house support personnel have the information they need to help close deals. Birst also gives our employees the flexibility to run custom reports or variations which may be more meaningful to the customer. The drill down capabilities also allow catering from C-level to department level.,Flexibility of the tool Presentation level very appealing and intuitive Cloud offering makes implementation easier,Birst is supported by partners. We have had issues with some of the partner companies. Once identified though they were quick to fix. Training scheduling did not align with our schedule and was not very flexible. We are regulated and our change process can take some time. When upgrades occur we could use more notice.,9,Speed and agility Ability to meet corporate data standards such as scale and security Decreased deployment time and risk Ability to do ad-hoc analysis and scheduled reports,IBM Cognos and QlikView,8Birst: good for small or mid-sized companies, not so good for enterprise scaleBirst is globally used worldwide within our organisation as an enterprise BI solution. We adopted Birst as a cloud solution.,It automatically builds an analytical star model complaint with Ralph Kimball standards. It's an end-to-end tool providing any capability needed within a BI project. Visualizer is very easy and intuitive to use for users.,Building ETL processes is very complex due to the multiple technologies and scripting needed (web service calls, Python, BQL, etc.) Testing or debugging is very difficult, especially due to the lack of access to the underlying database. Multiple bugs are faced during any implementation at any level: a feature working can stop working at any moment (either due to extending the usage of that functionality or due to Birst upgrade breaking old behavior). Birst community is small with lots of unanswered threads.,4,Speed and agility Decreased deployment time and risk,Oracle Business Intelligence, Tableau Desktop and Tableau Server,5Birst: a whole in one reporting platform.We are using birst in the international part of our logistics company. It is used across different departments. In the beginning it was used for sales and marketing but going forward we also provide information to finance and operations. Information is spread by using dashboards, scheduled reports and ad hoc reports. The information we provide via Birst is about client performance, quality of our service, year over year financial analysis and more. Our current challenge is to implement a near real time reporting on our service in order to be proactive and to keep the degree of service at a high level.,It's rather easy to create a datamodel once you understand some basic rules. Development can go pretty fast. Defining the input are more or less straightforward SQL queries, actually called BQL. Transforming input to output can be simple and straightforward but also complex problems can be solved. The ad hoc report creation in visualizer is very convenient and easy to use. If needed a powerful formula can be created in order to transform existing attributes or measures. The editor to create those formulas has evolved from a basic one to an editor using type-ahead and lookups. Dashboard creation is a piece of cake and the use of the dashboard with filtering,drill through and slice and dice is pretty straightforward and intuitive.,Birst is spending a lot of effort in the frontend and creating a product which will allow more and more self service for the end user. Nothing wrong with that wouldn't it be that in the backend, the admin part, some effort could be used to improve efficiency and usability. Using a cloud application is both a good and a bad thing. When problems occur we sometimes wish to get more insight in the blackbox under the hood of Birst, actually the database with the physical tables. Fortunately the cloud solution offers us still more advantages than drawbacks. Some powerusers like to get a whole lot of data so they can do some number crunching in their favorite spreadsheet. But Birst doesn't always fit this need as getting big chunks of data out of the system can be pretty inconvenient.,9,Decreased deployment time and risk Increased adoption, usage and self-service,SAP Business Objects,8,Report creation in visualizer and the use of the reports in a dashboard is very straightforward. Simple or complex filtering can be applied. Creation of a drill through from a KPI on a dashboard to a detailed report on another section of the dashboard is an easy thing to do. Integration of different sources of different types on different locations is possible and can be simple as using the correct driver.,The administration part of the product isn't difficult to use but sometimes a bit old-fashioned and not always user friendly. The editor in the admin module could be more efficient by using a more graphical interface, easy type-ahead functions and color coding. Scheduling of reports is pretty easy. The disadvantage is that reports that need to be scheduled need to be created in designer and no visualizer reports can be used for that. We use visualizer reports as part of the dashboard and having the same type of reports for scheduling would be an improvement. Exporting a dashboard to a PDF doesn't always give the expected result.,YesA very powerful BI toolWe use Birst for a range of reporting, primarily around sales. We have 200 Birst users across most departments in the company. We use Birst for sales performance against sales targets, comparative sales reporting (this year vs last year etc) and sales analysis. We also use it for Discount analysis and sales commission calculations,Visualization capabilities are good Having a datawarehouse is very important Generally the end user experience is good,Performance could always be better We don't allow end users to develop their own dashboards and reports. Too much risk that they might accidentaly change something they shouldn't,10,Other,Tableau Desktop and Power BI For Office 365,8
Windows, Mac
Birst
182 Ratings
Score 6.8 out of 101
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Birst Reviews

Birst
182 Ratings
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Score 6.8 out of 101

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Marci Augustine profile photo
January 10, 2019

Solid tool with opportunites to become even better.

Score 6 out of 10
Vetted Review
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Birst provide a much better web UI and end user experience and distribution mechanism than both Tableau and SSRS. Power BI simply did not have the full complement of features that we needed at the time of our selection to be competitive and Pentaho was too custom and would have required an investment in professional services that we could not afford. SSRS is good for data dumps, but creating user friendly visualizations is not practical.

Snowflake ended up as our EDW platform, and we integrate that with Birst to provide a complete BI stack for our end users.
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Robin Filan profile photo
January 08, 2019

Birst is the best tool we found to meet our needs, but has some significant issues

Score 3 out of 10
Vetted Review
Verified User
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Birst was the only tool that did the following:
  • robust enough ETL for our data warehouse team
  • data would remain within our data warehouse and not within the tool's proprietary store, in case the company went out of business.
  • allow us to distribute reports within the company within their tool
  • embed reporting as iframes
  • relatively easily to build reporting
  • connect to many different kinds of data.
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Tim Welch profile photo
January 09, 2019

Birst almost live access

Score 6 out of 10
Vetted Review
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Birst is not as intuitive or flexible for cube design and aggregations as using SQL Analysis services - at times seems an odd mix between gui based, and required specific code.
Power BI is the tool of choice internally, but is limited by security settings that we need to enable to suport client access.
Tableau is unfortunately beyond our budget to provide the solution we would like to deliver.
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January 08, 2019

Birst Review from Advertising Point of View

Score 5 out of 10
Vetted Review
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Key evaluation criteria:
- Is how quickly the query runs
- The code and metadata for the database
- How user-friendly the output is
- Ability for the dashboard or output to be shared amongst the business
- The visualization tools
- Stability of the database
Birst is a good data storage system which also allows for us to create different dashboards, therefore is a good choice for holding our past buying and selling information.
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Sean Keesler profile photo
March 23, 2018

Birst in eLearning Sales and Ops

Score 8 out of 10
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Birst was better than Domo for our needs because we could get in and tinker with it. Our impression of Domo was that it had a lot of connectors and ready to go reports, but it made too many assumptions about applications we use. We customize too much to use a "ready to go" solution like that.
When we looked at Tableau, we liked its visualization capabilities, but it wasn't going to help us do the extractions, ETL, and warehousing of data. It may have come some distance since then.
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Krishnakumar Govindhan profile photo
March 07, 2018

Birst for all

Score 9 out of 10
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We use other BI tools within the organization. These tools have been there before we got BIRST and while comparing, BIRST did score well against these tools but the migration cost to convert existing reports/data prevented us from replacing those tools with BIRST.
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Josh Beam profile photo
March 19, 2018

HarvestBI - Leveraging Birst to Improve an Industry

Score 8 out of 10
Vetted Review
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The primary differentiator with Birst is its scalability. Every other system we have developed or reviewed is either very strong in a single focus or requires a large team to manage to deploy over multiple, diverse customers. We have been able to accomplish more successfully and more quickly with a single developer and 2 BA's than what has historically taken multiple developers years to accomplish.
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David Pearlman profile photo
March 16, 2018

Birstarific

Score 9 out of 10
Vetted Review
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We compared Birst vs Tableau and Lumirra and there's no question that Birst is the best option from a cost perspective. Additionally, the ease of use complemented with our support team has allowed us to innovate on the platform quickly
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Jaya Bhardwaj profile photo
March 06, 2018

Birst Review

Score 5 out of 10
Vetted Review
Reseller
Review Source

Alternatives Considered

We chose Birst as birst Appliance and cloud versions has same set of features available. Power BI hosted on Azure cloud has competitive pricing, but Power BI report server has very limited features available and is also very expensive. Due to PHI data regulations in different countries, we needed both flavors to sell our product.
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Jeremy Schichor profile photo
March 01, 2018

The more complicated your needs, the harder it is to use Birst.

Score 7 out of 10
Vetted Review
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Birst's ETL is better suited to our purposes than Alooma's stream-based processing.
Birst's designer is more mature and meets or needs better than Periscope's reporting functionality, at the time I investigated it.
Read Jeremy Schichor's full review
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July 13, 2018

Birst, a data visualization tool

Score 8 out of 10
Vetted Review
Reseller
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Alternatives Considered

There are a few items I evaluate when looking at different tools.
  1. Price per user
  2. License price
  3. scalability
  4. Customization
  5. Embedded
  6. How data is processed
A lot of tools that provide the same functionality are quite expensive. These other tools are built for big data and large enterprises. If a mid-size or small organization needs these capabilities, they should evaluate or look at cheaper alternatives. Might not need all the functionality these tools provide.
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March 23, 2018

BIRSTed ahead of the competition during the vetting process!

Score 8 out of 10
Vetted Review
Verified User
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During the vetting process, we looked at 14 different products (one of them internal) to see if they would fit our needs and whittled it down to this one over a three month period. We did not contact sales for all of them (sales sites were enough to rule out some), but did have a lot of demos with a significant portion of them and reviewed several of the major industry studies as well. We had representatives of both user interests/design and the technical backend on the evaluation process.

The major features we were looking for a product that we could embed inside our own SaaS application, connect to a sharded Postgres database, had multitenancy and allowed for customer generated reports/ self-reporting. Some of the minor "nice to have" features we were looking at was scheduled reports, especially if we could plug it into our own scheduling system (for CAN-SPAM compliance), internationalization, and support.

In the evaluation, Birst hit all of the must-haves and enough of the nice to haves that they made it down to our final two and the trial was the clincher to make it our final choice.
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February 28, 2018

Birst Review

Score 9 out of 10
Vetted Review
Verified User
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Alternatives Considered

We have realized over the years that our core competency is not in the area of building, updating and maintaining a BI suite. While the insights we provided with our homegrown solution worked for our clients, we have come to the realization that our customers were expecting more. Rather than investing in upgrading our internal solution to match the capabilities a BI solution provides, we made the decision to leverage Birst.
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March 13, 2018

Birst - Not what we had hoped it would be.

Score 3 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

Cognos - this tool is also more difficult to set up, takes more time to develop dashboards, harder for the business user to navigate
MicroStrategy - this tool is also more difficult to set up, takes more time to develop dashboards, harder for the business user to navigate
MS Power BI - easier to model data, quickly develop dashboards, easy for business user to navigate
Qlik - easier to model data, quickly develop dashboards, easy for the business user to navigate
Read this authenticated review
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March 13, 2018

Birst: good for small or mid-sized companies, not so good for enterprise scale

Score 4 out of 10
Vetted Review
Verified User
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Alternatives Considered

We evaluated and compared Birst, OBIEE 12c, and Tableau based on several criteria such as "Data Analysis & Discovery", "Data Integration", "Security model", "Data Visualization", "User Experience" or "Infrastructure & Architecture".
The only point where Birst was rated higher was on the "Infrastructure & Architecture" side due to being a cloud solution.

When compared to Tableau, we can see that Birst has some reusable semantic layer and ELT data processing which is not available in Tableau (although Tableau Maestro project might change this).
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March 09, 2018

Birst: a whole in one reporting platform.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

  • SAP Business Objects
The standard in our company is SAP Business objects. For the international part of the company we are using Birst because of its accesibility, ease of maintenance and ease of use. Compared to SAP BO dashboarding and easy to medium complex reports are easier to create and handle.
The administrator of a Birst platform doesn't has to be as technical as for other platforms. Of course, the more BI knowledge the better.
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March 09, 2018

A very powerful BI tool

Score 10 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

We originally selected Birst because they are a Partner of our ERP system provider. We re-evaluated and reconfirmed that decision after our new investment through a one week prototyping exercise that proved how quickly something that delivers real content and value can be built in Birst. from the prototype we have moved on to develop dozens of different dashboards
Read this authenticated review

Feature Scorecard Summary

Pixel Perfect reports (68)
6.8
Customizable dashboards (77)
7.6
Report Formatting Templates (60)
6.3
Drill-down analysis (78)
7.3
Formatting capabilities (77)
6.6
Integration with R or other statistical packages (28)
6.1
Report sharing and collaboration (68)
7.3
Publish to Web (52)
8.0
Publish to PDF (67)
7.9
Report Versioning (9)
7.4
Report Delivery Scheduling (66)
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.) (72)
7.1
Location Analytics / Geographic Visualization (58)
7.1
Predictive Analytics (34)
5.6
Multi-User Support (named login) (70)
8.4
Role-Based Security Model (68)
8.1
Multiple Access Permission Levels (Create, Read, Delete) (69)
7.9
Responsive Design for Web Access (52)
7.1
Dedicated iOS Application (34)
7.4
Dedicated Android Application (24)
7.5
Dashboard / Report / Visualization Interactivity on Mobile (42)
7.2

About Birst

Birst Networked BI is a BI product that promises to enable a single view of data and eliminate data silos. Additionally, decentralized teams and individual users can augment this shared analytic fabric with their own local data, without compromising data governance. This consistency comes from a unified semantic layer, which maintains common definitions and key metrics, no matter where users sit.

Birst achieves Networked BI through a 2-tier architecture that aligns back-end enterprise data with line-of-business or local, edge data. Birst’s Automated Data Refinement extracts data from any source (data stores, applications, warehouses, big data, and unstructured external sources) into a unified semantic layer. The result is a consistent view that enables users with self-service analytics through dashboards, reporting, visual discovery, mobile tools, and predictive analytics. Birst Open Client Interface also offers integration with Tableau, Excel and R.

Birst goes to market in two primary ways:

  • Direct, for enterprises using Birst for analytics on internal data to drive improved business outcomes
  • Embedded, for all size companies who offer data (analytics) products, by embedding and white-labeling Birst capabilities into their products

Birst’s product is packaged in 3 available formats:

  • Platform and per-user fee
  • By Department or Business Unit
  • By end-customer (for embedded scenarios)

Birst Features

BI Platform Features
Has featureAdministration via Windows App
Has featureAdministration via MacOS App
Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Has featureIn-memory data model
Has featureOLAP (Pre-processed cube representation)
Has featureROLAP (SQL-layer querying)
Has featureMulti-Data Source Reporting (Blending)
Has featureData warehouse / dictionary layer
Has featureETL Capability
Has featureETL Scheduler
Supported Data Sources Features
Has featureMS Excel Workbooks
Has featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Has featureODBC
Has featureCloudera Hadoop
Has featureHortonworks Hadoop
Has featureEMC Greenplum
Has featureIBM Netezza
Has featureHP Vertica
Has featureParAccel
Has featureSAP Hana
Has featureTeradata
Does not have featureSage 500
Has featureSalesforce
Has featureSAP
Has featureGoogle Analytics
BI Standard Reporting Features
Has featurePixel Perfect reports
Has featureCustomizable dashboards
Has featureReport Formatting Templates
Ad-hoc Reporting Features
Has featureDrill-down analysis
Has featureFormatting capabilities
Has featurePredictive modeling
Has featureIntegration with R or other statistical packages
Has featureReport sharing and collaboration
Report Output and Scheduling Features
Has featurePublish to Web
Has featurePublish to PDF
Has featureOutput Raw Supporting Data
Does not have featureReport Versioning
Has featureReport Delivery Scheduling
Does not have featureDelivery to Remote Servers
Data Discovery and Visualization Features
Has featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization
Has featurePredictive Analytics
Has featureSupport for Machine Learning models
Does not have featurePattern Recognition and Data Mining
Has featureIntegration with R or other statistical packages
Access Control and Security Features
Has featureMulti-User Support (named login)
Has featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Has featureField-Level Access Control (BI-layer)
Does not have featureSingle Sign-On (SSO)
Mobile Capabilities Features
Has featureResponsive Design for Web Access
Has featureDedicated iOS Application
Has featureDedicated Android Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
Does not have featureREST API
Does not have featureJavascript API
Does not have featureiFrames
Does not have featureJava API
Does not have featureThemeable User Interface (UI)
Does not have featureCustomizable Platform (Open Source)

Birst Screenshots

Birst Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No

Birst Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Mac
Mobile Application:Apple iOS, Android, Mobile Web
Supported Countries:All
Supported Languages: Arabic, English, Dutch, French, German, Japanese, Korean, Portuguese (Brazil), Simplified Chinese, Spanish