Overview
What is Classy?
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time.Classy gives nonprofits access to…
TrustRadius Insights
Classy Keeps It Real Easy!
Reliable and Great Customer Service
Classy - an excellent product for a variety of fundraising purposes
Overall great experience!
Extremely easy to use, and powerful for event planning
Classy is classy
More fundraising with less headaches
Consider Classy!
Great product for non-profits!
Classy keeps it...well, Classy!
Top-notch fundraising software
Helpful one-stop-shop for nonprofit fundraisers
Classy
Classy makes event planning and giving campaigns a breeze!
Awards
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Reviewer Pros & Cons
Pricing
What is Classy?
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time. Classy gives nonprofits access to customizable…
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- Setup fee optional
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Classy?
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time.
Classy gives nonprofits access to customizable campaigns, best-in-class integrations, and an expansive library of resources including always-available care agents and hands-on fundraising coaches.
Together, the vendor states that Classy and GoFundMe have raised over $25 billion for good, collectively supporting the largest giving community in the world.
Classy Features
- Supported: Peer-to-Peer Fundraising
- Supported: Crowdfunding
- Supported: Website Donations
- Supported: Recurring Giving
- Supported: Ticketed and Registration Events
- Supported: Events with Fundraising
- Supported: International Fundraising
- Supported: Payment Processing
- Supported: Embedded Donation Forms
Classy Screenshots
Classy Video
Classy Integrations
- Virtuous CRM
- Kindful, a Bloomerang product
- HubSpot CRM
- Mailchimp
- Constant Contact
- Blackbaud Raiser's Edge NXT
- Adobe Marketo Engage
- Google Tag Manager
- Google Analytics
- Brex
- Double the Donation
- Microsoft Dynamics 365
- Zapier
- Salesforce Sales Cloud
- Klaviyo
- Convio Luminate (discontinued)
- Microsoft Power BI
- Brightvine
- Omatic Cloud
- ClickBid
- Amply
- Facebook Pixel
- Giving Assistant
- Charity Auctions Today
- Charity Dynamics Boundless Fundraising
Classy Competitors
Classy Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | USA, Canada |
Supported Languages | English |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(78)Community Insights
- Business Problems Solved
- Recommendations
Classy has become a go-to platform for nonprofit organizations, offering a range of customizable features that cater to their fundraising needs. Users rely on Classy as an accessible and easy-to-use online donation portal, providing a seamless experience for administrators and donors alike. With its user-friendly interface and flexibility in donation options, Classy serves as a one-stop-shop for donors, simplifying the process of making contributions.
One of the key use cases of Classy is its ability to create appealing web pages for ticket sales, merchandise, and event registration. This empowers users to raise more money for their cause by attracting participants and supporters. Additionally, Classy serves as a reliable and low-cost option for primary fundraising, seasonal appeals, and peer-to-peer fundraising campaigns. Its customizable features allow users to create comprehensive and easily digestible campaigns for fundraising events, offering different donation levels and showcasing the impact of each donation option.
Classy's integration with organizational accounting management software further simplifies fundraising operations by consolidating them into a single platform. This eliminates the need for manual data entry and ensures accuracy in financial reporting. Moreover, Classy supports the entire operation by flawlessly integrating with CRM systems, improving efficiency with data gathering for donation renewals, stewardship, and tax purposes.
Organizations have found Classy to be instrumental in capturing and retaining donors worldwide due to its excellent customer service and fundraising resources. The platform's ability to bridge the gap between donors and bank accounts has helped organizations double their online revenue and grow their programs. With its continuous improvements, Classy strives to make fundraising easier for nonprofits by providing a seamless user experience and robust reporting capabilities.
Overall, Classy serves as a versatile tool for various fundraising efforts, including crowdfunding campaigns, special events, general fundraising, ticketed events, and peer-to-peer fundraising. It offers a user-friendly interface for both donors and administrators, supports multiple payment options, provides customization options for campaign design, and seamlessly integrates with other systems for efficient data management. Users appreciate the helpful and responsive customer service staff, making Classy a reliable choice for nonprofit organizations in their fundraising endeavors.
The most common recommendations from users are as follows:
- Users recommend trying Classy for its comprehensive collection of fundraising examples and best practices, which makes fundraising easier and more informative. It is particularly beneficial for small non-profits, but users suggest exploring other options as well.
- Users appreciate Classy's easy-to-use back end and organized interface, considering it the best platform for fundraising transactions. They recommend it for organizations looking to grow and collaborate with people who are passionate about their cause.
- Classy's beautifully designed campaigns and accurate data processing capabilities are highly praised by users. They find the interface, creative control, and customer support worth the investment. Users also encourage more non-profit organizations to use Classy due to its resources, support, and user-friendly functions.
While many users recommend Classy, some caution that needs and features should be thoroughly assessed before committing, especially for midsize non-profits. They suggest there may be better products available for peer-to-peer fundraising. However, Classy is highly recommended for non-profits already using Salesforce for CRM integration. It is also suggested to fully test customizations needed in Salesforce before utilizing Classy.
Overall, users find Classy to be an excellent online giving and registration platform that can help reach a new audience. Some users emphasize the importance of developing feasible fundraising strategies before signing up with Classy. While it may be more suitable for mid to large-scale nonprofits due to its cost, smaller nonprofits may still find value in trying out Classy, particularly for crowd fundraising initiatives. Users are encouraged to reach out to Classy's support team for any questions or concerns they may have.
Attribute Ratings
Reviews
(1-25 of 31)Classy Keeps It Real Easy!
- Ease of Use
- Customer Support
- Aesthetically-pleasing templates
- Variety of payment options
- Variety of donation pages
- Not a complaint, but I know Classy doesn't have Zelle or CashApp payment yet
- Design vs. Edit in donation pages can be frustrating. Should be able to make those changes all in one page instead of going back and forth.
Reliable and Great Customer Service
- Customer Services
- Crowdfunding and Peer to Peer fundraising
- Integration with Salesforce
- Donor profiling
- Could be more streamlined for users
- Reporting could be more functional, less basic
- Layout is clunky, but not unusable
- Donor Self-Service Portal - allows individuals to pause, start, and adjust their ongoing contributions as needed, as well as pull their own receipts.
- Fundraising Campaign Templates - this has let us quickly make multiple pages for specific fundraising campaigns, especially useful during end-of-year when we have many donation pages within a given multi-channel campaign.
- Mobile Responsive - provides a seamless experience and many payment options for those using mobile devices, including Apple Pay, ACH Bank Transfer, and Paypal.
- Peer-to-Peer Campaign Template Options- certain design features require a more technical skillset or purchase of additional hours in order to implement.
- The standard templates serve most uses, but users are somewhat restricted in moving around certain page elements.
- Donation Acknowledgement Customization - wish Classy had the functionality to embed or upload our own graphics into the automated email templates for recurring acknowledgments so we can further personalize those communications.
Most useful if it is used in tandem as an event registration/event hosting platform (Classy Event Registration or Classy Live) as attendee data and fundraising is kept in a single place.
Less appropriate for smaller organizations, or folks that will not be doing crowdfunding/peer-to-peer/events. There are other platforms that do standard donation pages well that have fewer bells and whistles but are accordingly cheaper.
Great product for non-profits!
- The support team is great and has excellent advice for using Classy in new ways.
- The campaign pages are easy to set up, allowing extensive customization.
- Sometimes their technical tickets take a while to resolve.
- The customization of each campaign design is limited -- they all use a similar template.
Classy keeps it...well, Classy!
- Customer service.
- User-friendly platform.
- Multiple Payment Processors.
- Easy to access tutorials.
- Adding Venmo and Cash App as payment processors.
- Decreasing the amount of service fees taken from donations.
- Possibly adding a field for donators to state they are a "first-time" giver or "recurring" giver - for CRM purposes.
Top-notch fundraising software
- Campaign-Building
- Donation Experience
- Customer Service
- Creating hardware (such as card readers) that connect to Classy accounts
Classy
- Accurate data.
- Easy UI.
- Easy to make quick changes.
- Customer Support access (chat).
- Column options aren't universal among all reports.
- Emails to registrants: no option to provide a calendar invite.
Classy makes event planning and giving campaigns a breeze!
- User interface.
- Customer Service.
- Manage supporter information.
- Some elements of the campaign building feature are difficult to learn.
Great fit for our fundraising needs
- Fundraising resources.
- Ease of use.
- Campaign management.
- N/A
The right fit!
- Tips and tutorials pages
- Easy to navigate and comprehend functions
- Supporting nonprofits
- Campaign page editing
- Donor profiles
- Customer service through email
Classy Has Great Customer Service
- Customer service - especially with Salesforce integration
- Easy to set up campaigns
- Facebook integration for peer-to-peer fundraising
- More customization of campaign elements
- Mobile functionality is lacking - would like to see check scanning and credit card processing on-site
- Billing info - we wish there was a way to click a button and have attendee/registrant info copy to billing info (to reduce friction for the donor)
Robust Fundraising Platform
- Campaign Creation
- Enhanced Marketing of Public Profile
- Measurable Impact of Different Donation Levels
- Troubleshooting Support
Empowering C-CAP
- Customer service
- User friendly
- Integrates well with other products
- Create a native check-in function for events.
- Updating event registration easily.
Couldn't be happier with our Classy subscription!
- Customer Service.
- Fundraising Resources.
- Design of fundraising campaigns.
- We would like to be able to use ClassyPay.
Classy review
- [In my opinion,] nothing
- [I believe] they stole money from us
- [Due to my experiences] I do not trust them
- Stop auto-renewing organizations
- [... In my experience,] you did not send notice prior to charging us
Classy is great for smaller non-profits!
- Beautiful Fundraising Pages
- Easy Peer-to-Peer Fundraising
- The fees are a little high
- I wish there were more customization options for emails and page design
Classy is Top Drawer Fundraising Platform
- Creative and flexible templates that can be used easily.
- Responsive customer service.
- Love their weekly blog! It's full of ideas.
- I can't think of anything they should change!
- Concise
- User-friendly
- Professional
- Merchandise sales
Classy provides great tools for creating online donation pages
- Easy customization.
- Pages can be designed to match your website and brand.
- Quick editing is possible.
- Great customer service.
- It is pricy. Classy is more expensive than our donor management software but doesn't have the robust donor management tools to replace it.
- Want the ability to allow donors to cover fees in all transactions (currently, Classy only gives the option in some set-ups).
I will note that the fee structure of Classy is more expensive than our previous solution. However, the features have made it a worthwhile investment. The annual contract fee is also expensive.
Classy is a breeze — and beautiful!
- Customer service
- Web design
- Examples
- Blog posts
- Adding global information to templates
- Multiple users being in the Classy system at the same time (not possible for web)
- Restrictions on some web design elements
Classy is reliable and fast.
- Peer to peer fundraising.
- Crowdfunding
- Customer support and communicating with their customers about their roadmap.
- Very limited in customizable options across the platform.
- Reporting. It’s all filtered based and hard to use, but powerful.
- Events. Classy is a donation platform so events are set up with this in mind. You can’t take offline donations/registrations on the front end (a user will have to input them in the back end) and you cannot customize the thank you message after registering the same way you can after donating. You also cannot message your event supporters individually.
Industry leader in customer support
- The Classy team and support is second to none.
- Event ticketing
- Specific campaigns
- Donors have complained about the 5+% fee.
- There is some room for improvement in terms of the user interface.
The best there is
- User friendly
- Great customer support
- Well designed/professional look
- Nothing
Classy Is A Great Product and Community
- Beautiful front-end experience
- Great customer service
- Frequently asks users to provide feedback
- Back end reporting needs some work. Transaction info does not always match supporter profiles.
- Need the ability to turn off fundraising pages for certain types of tickets for registration + fundraising events
- Would be great if Classy had a physical card reader to go along with the platform for offline events
I can't really think of a scenario were Classy would not be appropriate to use. There is quite a bit of variety and customization built into the platform, so we've been able to always tweak it to our needs.
The Best Fundraising Platform Out There
Classy won me over with their abundance of helpful content, followed by their friendly sales staff. Once I committed to switching to this all-in-one fundraising platform, I've enjoyed the user-friendly interface, and the quick, knowledgeable support Classy offers to its users.
- Classy offers excellent educational value throughout their company--they consistently provide valuable content to enhance our fundraising strategies.
- Classy has great design. Their page creators are easy to use and we are able to use our own branding in a way that is truly classy.
- Classy's customer service is excellent. They have helped me troubleshoot a number of issues and have assured me of product updates to come.
- I could use better searching and integration of offline donations added manually to the site.
- More integration to social media would be amazing - more than just sharing is needed.
- The cost is prohibitive for smaller organizations, particularly the percentage on top of Classy's ongoing fees and credit card processing fees.