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Constant Contact

Constant Contact

Overview

What is Constant Contact?

Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a…

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Learn from top reviewers

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Pricing

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Lite

Starting at $12.00

Cloud
per month

Standard

Starting at $35.00

Cloud
per month

Premium

Starting at $80.00

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.constantcontact.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month
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Product Demos

Constant Contact 3rd Generation Editor Demonstration with Albert Kaufman

YouTube

For Retail: How to Drive Online Marketing Results with Constant Contact

YouTube

How to Sync your kvCore Contacts with Constant Contact

YouTube

Constant Contact Salesforce Integration - Create Contacts for New Salesforce Leads

YouTube

How to Run Goal-Based Fundraising Campaigns | Constant Contact

YouTube

Autoresponder set-up with Constant Contact DEMO

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.1
Avg 7.7

Pre-Send Testing

This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.

8.1
Avg 8.0
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Product Details

What is Constant Contact?

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results.

Constant Contact helps users:

- Grow their audiences
Build a list faster with landing pages, and social media lead ads.

- Deepen customer relationships
Connect with people where they are—via text, email, or social—from one platform, to drive more engagement.

- Simplify social media
Create and manage social posts and ads to generate awareness, drive leads and promote growth.

- Sync with apps already in use
Connect with digital tools already in use to grow and sell more online, faster.

Constant Contact Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Reporting & Analytics Features

  • Supported: Standard reports

Pre-Send Testing Features

  • Supported: Spelling and Grammar Check
  • Supported: Email Previews

Constant Contact Screenshots

Screenshot of the AI Content Generator that can be used to create content for emails, social posts, or SMS.Screenshot of Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.Screenshot of Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.Screenshot of Plan and post your social media messaging across platforms with our Social Posting tool.Screenshot of Reach your customers wherever they are with SMS Marketing.Screenshot of Integrate with powerful  tools to grow more using Constant Contact.Screenshot of Watch your sends, opens, clicks and more. In-depth reporting allows you to watch the performance of your campaigns over time and see who is engaging and who isn't.

Constant Contact Videos

An Email Marketing tool for business
List Growth tools to grow an audience.
Social Marketing tools to simplify social media marketing.

Watch Constant Contact's SMS Marketing tool.

Watch About Constant Contact's AI Content Generator tool.

Constant Contact Competitors

Constant Contact Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

Constant Contact starts at $12.

Intuit Mailchimp, ActiveCampaign, and Brevo are common alternatives for Constant Contact.

Reviewers rate Email Previews highest, with a score of 9.3.

The most common users of Constant Contact are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 74)

Very intuitive interface that satisfies most email marketing needs.

Rating: 8 out of 10
November 16, 2021
Vetted Review
Verified User
Constant Contact
2 years of experience
We used Constant Contact in our Marketing department for email marketing and sales campaigns. Our Account Management department also used it to stay engaged with health plan members (e.g. quarterly newsletters, webinar invites, etc.) and clients (e.g. quarterly updates, surveys). It allowed us to send customized emails to specific populations of customers.
  • You can accomplish quite a bit using the drag and drop interface, so there is less custom HTML required.
  • Easy to use for folks who are not tech savvy.
  • Very quick upload speed for contact lists when compared with other email marketing vendors.
  • Easy to customize contact lists.
  • Displays much more consistently across different email clients when compared with other email marketing vendors.
Cons
  • Drag and drop interface can be buggy. For example, when you drag in a component, sometimes the email template keeps scrolling, so you're not able to actually drop in the component.
  • Reporting is a bit confusing. There are 2 different ways to access reporting and I believe only one of them allowed you to view click rates for embedded links.
  • Limitations on the drag and drop interface. For example, you're not able to create a sidebar that spans the entire length of the email, which was a request from a client.
It's well-suited for standard email campaigns with relatively simple text, graphics, and reporting requirements. It's very easy to use, so you can really train anyone to use it, which is not always the case w. email marketing tools. I don't have too much experience with the HTML side so I couldn't speak to that. I think it's less appropriate for email campaigns with more complex requirements, unless you plan on doing this in HTML. The drag and drop interface, while intuitive, has limited options. Unlike other platforms, Constant Contact's emails consistently display as expected in all email clients (Outlook, Gmail, etc.), which is a huge plus. It's also very easy to design and schedule campaigns.

Constant user of ConstantContact

Rating: 10 out of 10
November 26, 2013
KK
Vetted Review
Verified User
Constant Contact
2 years of experience
  • Creating and using templates is seamless and easy to maintain.
  • Constant and reliable brand image and professional quality emails.
  • Easy and responsive support for any issues.
Cons
  • Easier implementation of image editing and storage.
  • More details on tracking metrics, as well as industry averages.
  • Simple Share (social sharing) needs better thumbnails.
Constant Contact will help to guide you to get the most out of your email marketing efforts, with everything from basic image manipulation to best practices and advice, to showing you results of your campaigns from how many people open the email, to how many people click individual aspects of your messages, which helps you to better focus your efforts.

User Review of Constant Contact

Rating: 10 out of 10
November 14, 2013
KB
Vetted Review
Verified User
Constant Contact
8 years of experience
  • Allows a novice to build email marketing campaigns.
  • Provides a database of leads and past campaigns.
  • gives feedback on your campaign that you do not get when using CRMs or ATS to send campaigns.
Cons
  • Understanding the niche it satisfies is crucial to this answer: for the novice it great. For a more seasoned web developer some of the build in site and template features are not that sophisticated.
  • Provide APIs for website integration.
Sure, it is great. GIve me a call, I can help you out in a few minutes!

Happy User of Constant Contact.

Rating: 9 out of 10
March 27, 2024
KK
Vetted Review
Verified User
Constant Contact
3 years of experience
We use Constant Contact for landing pages and email marketing. This platform allows us to reach our customers clearly and concisely. We can also gather data and stats that help drive sales and build relationships.
  • They offer a variety of templates to help you get started.
  • They have video integration.
  • They provide stats that help further the outcome.
Cons
  • Some of their features are outdated.
  • Video integration has to be a YouTube link, would be nice to have other options.
  • Not a lot of font options.
Constant Contact is perfect for getting information in front of our customers. It allows us to provide quick and easy information in a timely manner.

Simple Email Management for Any User

Rating: 9 out of 10
May 19, 2021
Vetted Review
Verified User
Constant Contact
10 years of experience
We used Constant Contact to manage our email lists and schedule email blasts for our company as well as our clients. Its intuitive interface made it simple for our clients to use with a quick introduction and demo.
  • Customer lists management
  • Scheduling email blasts with ease
  • Templating emails
Cons
  • I was pretty happy with it the way it is.
I definitely recommend it to my clients who are mostly small businesses. It enables them to run marketing campaigns that they would otherwise have to pay someone to manage and run.
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