Kibo Personalization, powered by Monetate & Certona

Kibo Personalization, powered by Monetate & Certona

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Top Rated
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Score 7.7 out of 100
Top Rated
Kibo Personalization, powered by Monetate & Certona

Overview

Recent Reviews

Monetate is a blast to use!

8 out of 10
April 02, 2022
Our company uses Kibo's Monetate platform to run A/B testing and customer segmentation, allowing us to refine both our content strategy …
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Impressed so far.

7 out of 10
April 01, 2022
We use Certona to provide product recommendations to customers, in an attempt to increase spending & provide suitable additional options.
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Helpful tool!

7 out of 10
March 25, 2022
We use Certona as a product recommendations tool that feeds into helping customers see relevant and frequently bought together items. It …
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Monetizing Monetate...

9 out of 10
March 23, 2022
We use monetary everywhere on our site. We use product recommendations, testing, and personalization (just scratching the surface on …
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Monetate - Digital Magic Tape!

8 out of 10
March 10, 2022
We use Monetate across the business to create tests to improve conversation rates on our retail site, deliver marketing promotions and …
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Great for Optimization

7 out of 10
February 06, 2022
We use Kibo Personalization for Conversion Rate Optimization. Use the tool for testing and optimization across 10 of our websites. We also …
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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2019
TrustRadius Award Top Rated 2018

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Kibo Personalization, powered by Monetate & Certona?

Kibo Personalization (the product based on the former Monetate) is an ecommerce personalization software for consumer-facing brands. It is used by QVC, adidas, J. Crew Group Inc., The North Face, and hundreds of other retailers according to the vendor. Kibo Personalization enables brands to…

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

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What is Google Optimize?

Google offers the Optimize A/B testing tool for testing website content and versions.

What is Salesforce Marketing Cloud Interaction Studio (formerly Evergage + MyBuys)?

Companies use Interaction Studio to tailor interactions with customers and prospects to increase loyalty, engagement, and conversions. Using real-time cross-channel personalization and machine learning capabilities, Interaction Studio adds to Marketing Cloud’s robust customer data, audience…

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Kibo Personalization, powered by Monetate & Certona?

Kibo Personalization (the product based on the former Monetate) is an ecommerce personalization software for consumer-facing brands. It is used by QVC, adidas, J. Crew Group Inc., The North Face, and hundreds of other retailers according to the vendor. Kibo Personalization enables brands to create individualized experiences for site visitors, with the goal of improving engagement and business performance.

Kibo Personalization is open, and designed to work across the user's marketing stack. It is real-time too, with machine learning capabilities to help deliver 1-to-1 personalization, through to testing & experimentation, and product recommendations at scale.

In October 2019 Monetate and Certona personalization technologies were acquired by Kibo Software. Kibo Personalization will include capabilites from these solutions.

Kibo Personalization, powered by Monetate & Certona Features

  • Supported: Testing
  • Supported: Segmentation
  • Supported: Machine Learning
  • Supported: Data Integration
  • Supported: APIs

Kibo Personalization, powered by Monetate & Certona Video

Kibo Personalization, powered by Monetate & Certona Integrations

Kibo Personalization, powered by Monetate & Certona Competitors

Kibo Personalization, powered by Monetate & Certona Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

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Frequently Asked Questions

What is Kibo Personalization, powered by Monetate & Certona's best feature?

Reviewers rate Monetate Testing highest, with a score of 8.8.

Who uses Kibo Personalization, powered by Monetate & Certona?

The most common users of Kibo Personalization, powered by Monetate & Certona are from Enterprises (1,001+ employees) and the Retail industry.

Reviews

(1-16 of 16)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
Excellent support - this is where Monetate excels. Great onboarding and organisation from the very start. Training provided was also really well done and Monetate accommodated to a time that suits us, even though we are in different timezones. Whilst communication has decreased as we know the platform more and can create experiences ourselves, support is still available and they are quick to reply.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We often send questions to the Monetate support team and they are quick to provide feedback to the issue They are helpful and offer solutions to the problems at hand..
May 23, 2019

Monetate Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
Amazing... I work with Gary Thompson and on a day to day basis he assists me in what we are looking to achieve with the tool. When we are stuck or want some guidance he is quick to set a call to talk through this and discuss the potential outcome, whether we can can achieve what we want on the phone or whether he thinks it needs to go to the dev team.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I give this a 9 because I've never had to actually contact the technical support team. My daily business management team has been able to assist and resolve any issues I've encountered. What especially endears them to me - is that the few times I've had emergencies and couldn't figure out why something wasn't working - account reps have ALWAYS responded right away and helped me figure it out. Whether it's been a Friday evening when everyone is leaving the office or over the weekend (which shouldn't be an expectation but they've always been there). Running a website that is on 24/7 - this counts big time.
Laura Santoki | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Monetate support team meets with use weekly, answers emails daily and promptly. They are proactive about getting answers for us when we need it and offering suggestions based on observations they have or learnings they want to share from other partners. Monetate's support is top notch.
April 09, 2015

Monetate - Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
Monetate has two ways to contact them for support. Either the account point person or the support team itself. Either way was fast and the support team was able to identify and fix the issue (if the issue was on their end). Many times the issues were not on their end, but they were always able to identify what changed on our sites that we were unaware of, and to recommend a fix. This enabled us to go to IT to get the issue resolved.