Monetate Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
122 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

Do you work for this company?

TrustRadius Top Rated for 2019

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-24 of 24)

No photo available
January 14, 2019

Monetate Review

Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
Even though I see some rooms for improvement from Monetate I think the platform is well built for the needs
Read this authenticated review
Justin Liu profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
We have been using Monetate for almost 3 years now. The support is always available and they try to really understand the campaigns you are trying to create to find the best possible solutions to your issues.
Read Justin Liu's full review
Maria Busse profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
One code for everything makes it easy to integrate on your platform, but every extra you need to pay. But all in all if you get the full package you have a powerful tool to optimize your website.
Read Maria Busse's full review
Michael Silva profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
Overall I found Monetate to be a very powerful tool. It was able to help us answer questions like "What offer will be the strongest this holiday?", "Is it worth it to 'call-out' new products with a highlighted message?" and "Will we improve KPI metrics on our homepage if we try different types of marketing placements?". I would highly recommend this tool to anyone who is looking to try and test and improve the experiences of their customers shopping on their website.
Read Michael Silva's full review
Kandra Staiger profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

7
Great software + good Monetate team both on client services, and within sales department. The Monetate user conference was also helpful to understand how other clients are using software - plus, best practice. The software is more expensive than basic packages (such as Visual Website Optimizer) and provides a more full service experience, which probably applies better to mid-size companies. For start-ups with the tech resources already available, would recommend using more basic package than full service experience.
Read Kandra Staiger's full review
No photo available
April 09, 2015

Monetate - Review

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
In addition to what Monetate has done for us, they are continuing to build new products. They listen to their customers (me) and want to know what I need so they can provide a better product.
Read this authenticated review
No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

8
It's doing everything we need from it, and the support has been great as well. Really like the team I'm working with at Monetate. Plus, we've just implemented it and came from a previous implementation from a competitor. As easy as implementation is, I don't really want to go through the process again right away unless necessary.
Read this authenticated review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
Monetate has continued to impress with a range of new features and continual engagement with our business.
Read this authenticated review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
I had never worked within a company that had a tool like this. It made my life as a designer and a creative manager much easier with it's easy to use interface and limitless possibilities in terms of creative. I would highly recommend taking Monetate for a test drive, you will not be disappointed.
Read this authenticated review

About Monetate

Monetate is an ecommerce personalization software for consumer-facing brands. It is used by QVC, Newegg Inc., J. Crew Group Inc., The North Face, and hundreds of other retailers according to the vendor. Monetate enables brands to create individualized experiences for site visitors, with the goal of improving engagement and business performance.

The Monetate platform is open, designed to work seamlessly across the user's marketing stack. Monetate is real-time too, with machine learning capabilities to help deliver 1-to-1 personalization at scale.

Monetate Features

Has featureTesting
Has featureSegmentation
Has featureMachine Learning
Has featureData Integration
Has featureAPIs

Monetate Integrations

Google Analytics, Adobe Analytics, Intershop Commerce Suite, Tealium AudienceStream, HCL Commerce, Oracle BlueKai, SAP Commerce Cloud (formerly SAP Hybris), Magento Commerce Cloud (formerly Magento), Web Analytics Platforms, Demandware, Neustar Identity Data Management Platform (IDMP, PlatformOne)

Monetate Competitors

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Optional

Monetate Support Options

 Free VersionPaid Version
Email
FAQ/Knowledgebase
Video Tutorials / Webinar
Phone

Monetate Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Languages: English