Sendoso

I leverage Sendoso to support strategic/ABM programs at Confluent. This includes net new and customer appreciation sends.

Sendoso makes sending so easy. As a customer marketing manager- I send many gifts- all over the world. These campaigns can be large (100+ recipients) to the one-off, surprise, and delight gifts. Sendoso and their wide variety of gift options make that very doable. Their implementation team was very helpful. We had an expedited timeline which their team went above and beyond to help us facilitate. Personally one of my favorite features is that Sendoso integrates with Influitive- our advocacy platform to make gifting as easy as a click of a button!

We use Sendoso for our marketing and sales teams, typically using their e-gifting as an incentive for a prospect to book a meeting with us.

We use Sendoso predominantly for its eGifting capabilities. I can send eGifts in the various currencies I need across a slew of vendors. In addition, I leverage their network of Direct vendors that allows me to send perishable baked goods, gourmet food, and plants to our prospects for demand generation and customers for appreciation. We also integrate Sendoso with Marketo to automate some aspects of our gifting campaigns. It helps us increase meeting show rates, event registrations, and overall satisfaction with our company.

We use Sendoso at RingCentral. If a prospect shows up for a meeting or we need to guarantee that a prospect shows up for a meeting, we send them over a Sendoso for their time. It's a great tool to use and has shown a lot of success these past years.

Sendoso improves Sales Efficiency right from the start. The browser site is extremely easy to use, and allows for quick access to any campaign I need to send the card from. I have had zero issues with the functionality at all in the 2 years I have used it. 5/5 Stars.

Sendoso allows us to automate gift sending - both physical and e-gifts.

We use Sendoso as our central source for all things direct mail. It's a pipeline generation and acceleration tool for us to help BDRs and AE's get a response when traditional outreach hasn't resulted in any response and also a great way to show appreciation to our customers and prospects for their time.

Our Sales, Marketing, and Client Success teams use it to send requirements tied to ABM campaigns, lifecycle marketing campaigns, and client advocacy initiatives.

We use Sendoso as both our gifting vendor and swag warehouse for several departments within our organization: Sales, Marketing, HR, and Account Management. The Sensdoso platform allows us to connect with our prospects, customers, and internal staff on a more frequent and meaningful basis.

We used Sendoso to enhance and augment our Field Marketing Campaigns and virtual events. We offered Ubereats cards for tech talk lunches and Uber cards for in-person events. We are now creating branded bundles for in-person events for post events as additional touches

We use Sendoso for gift fulfillment as a way to streamline the sending and receiving of gifts to customers globally. Sendoso is primarily used by the Customer Marketing team and these gifts most often include gift card options or swag. The business problem that Sendoso is solving is automating many of the manual processes required with gift processing and fulfillment. Having the ability to verify addresses was very useful during the pandemic when many of our customers were working from home rather than in an office. With more customers working remotely going forward this will continue to be an important feature for us to use to ensure that gifts reach their intended destination without headache.

I do outreach, so Sendoso is a great way to start a conversation. It also acts as a great move in a challenging situation where you want the other person to feel important and respected with their time and resources.

We use Sendoso as a premium channel to engage with decision-makers at our ABM-worthy accounts. We target high-value prospects as well as existing customers for upsell/cross-sell.

We use Sendoso for customer advocacy and are able to create different touchpoints in our customer journey. In doing so, we're hoping to positively impact renewal rates and reduce churn. We just launched the program but are optimistic that the different Sendoso touches will move the needle. Overall, I was amazed at how easy the product was to use. The customization options are also great to establish meaningful touchpoints with customers and prospects.

Sendoso is a great way to engage prospective customers as well as thank customers. We have used it both in the pre-sales process and post-sales. For instance, inviting someone to a virtual coffee or lunch meeting in the age of Corona- is made easy with Sendoso. We can send them a link to redeem for coffee or food. Alternatively, we will sometimes invite clients to participate in a focus group and reward them with a Sendoso link as a thank you.

We used Sendoso for account-based marketing efforts. From top of funnel awareness campaigns to Thank Yous after purchase[s] to customer nurturing, Sendoso [has] made it easy to engage with new and current customers. We had trouble getting people to answer our sales calls and sending a gift gave us a great foot [in the door.]

Purchased, implemented, planned, built, and executed in Sendoso. Used extensively for direct mail, outbound sales, customer success, and extended digital and marketing initiatives. A dedicated super sender who loves using this platform. The team at Sendoso goes above and beyond and that shows in every initiative we launched collaboratively. A solid solution with many ways to be used (digital cards, gifts, onboarding, etc).

Across the organization, we have many teams that are leveraging the power of Sendoso today. Our field marketing team uses it to help generate new leads and to follow through with engaged prospects. Our CS team which I am a part of tends to use it for customer journeys and playbooks and when a customer reaches a new key milestone. We have also used it before to send out very cool swag for customers in different seasonal capacities.

Before Sendoso, my team and I were manually creating shipping labels and putting direct mailers out. We had to source everything separately and hope it all delivered in time for us to send our goods. With Sendoso, we have been able to implement this without having separate funding sources, without having to create our own shipping labels, and without having to put together our direct mailers on our own. We have saved so many hours and have been able to focus more time on other business initiatives. We love using the platform and have expanded our use as well. More recently, we have been looking to use their custom swag shop to remove yet another middle man in our business.

Sendoso is currently being used by our global marketing and sales department for current customer nurturing and demand generation activity. It has allowed us to reach global executives, no matter their working conditions or location.

Sendoso allows us to execute on our big bespoke, ABM initiatives as well as our broader programs that support multi-touch campaigns.

Being on the marketing team, we use Sendoso to send campaigns that aim to progress stalled opps and accelerate opps. However, we also run a lot of campaigns alongside sales and have implemented different touches and strategies to help make the sending process more objective-based instead of just one-off gift cards that do not have a clear goal or follow-up communications tied to them. Additionally, marketing helps sales run meeting accelerators and SPIFFs, again aiming to have these sends be more objective-based. Lastly, the marketing campaigns in Sendoso will also include gift boxes with printed materials and even full prints of our newest white papers.

I use Sendoso to send gifts to internal employees and external clients. The platform addresses the ability to send gifts from multiple vendors within the platform.

We used Sendoso in the marketing department as well as in the sales department. It was led by marketing but the heavier users were in sales. Sendoso makes it extremely easy to send out loyalty gifts to clients and also [drop-ship higher-end] marketing campaigns.