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Constant Contact Lead Gen & CRM is a versatile CRM tool that offers a wide range of features, making it a valuable asset for managing …
Starting at $449 per month
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What is Constant Contact Lead Gen & CRM?
Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Constant Contact Lead Gen & CRM is a marketing and sales platform developed to help businesses build their pipeline, nurture leads and close more deals. …
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Popular Features
- List management (498)9.292%
- Email deliverability reporting (496)8.989%
- Lead scoring and grading (490)8.686%
- Dashboards (486)8.383%
Reviewer Pros & Cons
- Automation Sequences - SharpSpring makes it really easy to set up automation sequences (Action Groups) that allow you to automate your communications ...
- I'd like to see some survey tools integrated into the platform so that our campaigns can track user feedback (and whether they started/completed a sur...
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SharpSpring Review: Is Not Only Used Effectively By Marketing Co, But Recommended In Client Use
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Pricing
Lead Gen & CRM
Starting at $449
Cloud
per month
Entry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttps://www.constantcontact.com/pricing…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $449 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Constant Contact Lead Gen & CRM?
Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Constant Contact Lead Gen & CRM is a marketing and sales platform developed to help businesses build their pipeline, nurture leads and close more deals. The tools are designed to help businesses attract the right leads, nurture them with personalized content, and grow with better conversion.
Attract
- Acquires hot leads faster with email & social marketing, plus retargeting ads. Leads are automatically scored based on their activity and passed to sales.
Nurture
- Helps deliver the right message to the right people, at the right time. With a flexible centralized CRM and customizable automations, tasks like nurturing leads and sales follow-ups are easier.
Grow
- Insights and real-time analytics that connect marketing spend to sales results, pipeline, and revenue.
Attract
- Acquires hot leads faster with email & social marketing, plus retargeting ads. Leads are automatically scored based on their activity and passed to sales.
Nurture
- Helps deliver the right message to the right people, at the right time. With a flexible centralized CRM and customizable automations, tasks like nurturing leads and sales follow-ups are easier.
Grow
- Insights and real-time analytics that connect marketing spend to sales results, pipeline, and revenue.
Constant Contact Lead Gen & CRM Features
Email & Online Marketing Features
- Supported: WYSIWYG email editor
- Supported: Dynamic content
- Supported: Ability to test dynamic content
- Supported: Landing pages
- Supported: A/B testing
- Supported: Mobile optimization
- Supported: Email deliverability reporting
- Supported: List management
- Supported: Triggered drip sequences
Lead Management Features
- Supported: Lead nurturing automation
- Supported: Lead scoring and grading
- Supported: Data quality management
- Supported: Automated sales alerts and tasks
Campaign Management Features
- Supported: Calendaring
- Supported: Event/webinar marketing
Social Media Marketing Features
- Supported: Social sharing and campaigns
- Supported: Social profile integration
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Platform & Infrastructure Features
- Supported: API
- Supported: Role-based workflow & approvals
- Supported: Customizability
- Supported: Integration with Salesforce.com
- Supported: Integration with Microsoft Dynamics CRM
- Supported: Integration with SugarCRM
Constant Contact Lead Gen & CRM Integrations
Constant Contact Lead Gen & CRM Competitors
Constant Contact Lead Gen & CRM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
| Supported Countries | Available Internationally |
| Supported Languages | English, French, Spanish, Dutch, German, Italian, Turkish, Portuguese, Romanian |
Frequently Asked Questions
Constant Contact Lead Gen & CRM starts at $449.
HubSpot Marketing Hub, Adobe Marketo Engage, and Salesforce Marketing Cloud are common alternatives for Constant Contact Lead Gen & CRM.
Reviewers rate Lead nurturing automation highest, with a score of 9.5.
The most common users of Constant Contact Lead Gen & CRM are from Small Businesses (1-50 employees).
Constant Contact Lead Gen & CRM Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 56% |
| Mid-Size Companies (51-500 employees) | 43% |
| Enterprises (more than 500 employees) | 1% |
Comparisons
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Recommendations
Constant Contact Lead Gen & CRM is a versatile CRM tool that offers a wide range of features, making it a valuable asset for managing customer relationships and capturing every interaction. Users appreciate the breadth of features available within Constant Contact Lead Gen & CRM, which allows them to efficiently guide clients in marketing automation and lead generation. With its user-friendly interface and excellent tutorials, Constant Contact Lead Gen & CRM proves to be a cost-effective solution that offers exceptional customer service. Marketing agencies and businesses alike rely on this software to effectively manage growth, engage with customers, and address their marketing and sales strategies in one centralized platform.
The primary use case for Constant Contact Lead Gen & CRM is email marketing, including the sharing of newsletters and nurture content with targeted lists. Sales teams also benefit from the software's ability to automate basic emails and marketing campaigns, freeing up time for higher-value tasks. Additionally, Constant Contact Lead Gen & CRM serves as a powerful tool for marketing automation, website submissions, sales management, and account management. It helps gather leads, send targeted emails to leads and opportunities, and address lead management needs.
Users find that Constant Contact Lead Gen & CRM provides the right information at the right time, enabling them to easily understand their sales process and identify areas for improvement. The software facilitates lead database management, tracking, follow-up, and account management. While reporting accuracy can sometimes be a challenge, Constant Contact Lead Gen & CRM offers white-labeling options and integration capabilities by combining CRM, email marketing, and landing page building into one comprehensive solution.
By utilizing Constant Contact Lead Gen & CRM, businesses have been able to solve various problems related to lead capture, user identification and tracking, CRM functionalities, as well as lead management. The software's lead scoring system allows users to prioritize leads effectively and take focused actions. Sales and marketing teams rely on Constant Contact Lead Gen & CRM to track new business prospects, manage contacts efficiently, and gain an overview of their marketing and sales activities and results.
Constant Contact Lead Gen & CRM has proven valuable for agencies managing websites for multiple clients through its partner portal. It effectively tracks ROI and progress with sales leads, aids in social media planning and automation, and provides lead scoring capabilities. Furthermore, Constant Contact Lead Gen & CRM assists in identifying opportunities, understanding prospects' stage in the pipeline, facilitating projections, budget planning, and determining priorities.
The software has also played a crucial role in tracking marketing efforts such as social media post engagement, email analytics, and landing page development. Users appreciate Constant Contact Lead Gen & CRM's ability to reach out to prospective clients, maintain communication with current clients, and prevent anything from falling through the cracks. Marketing automation, CRM functionalities, persona segmentation, recent interaction history analysis are among the various uses of Constant Contact Lead Gen & CRM. Users have found success in using Constant Contact Lead Gen & CRM for marketing automation, CRM, sales functions, and making calls to numerous countries. The software is used daily for handling incoming leads and contacts, managing and monitoring the sales pipeline, automating workflows, creating custom forms and landing pages, managing email subscriber lists, and deploying email marketing campaigns. It offers flexibility and allows users to maintain a consistent brand experience throughout the client/customer journey.
Constant Contact Lead Gen & CRM has proven effective in optimizing sales through onboarding sales teams and creating sales pipelines, resulting in fewer lost leads and better client and prospect engagement. Users have consolidated their CRM, email marketing, landing pages, and social media tools into Constant Contact Lead Gen & CRM, enabling them to utilize behavioral data for targeting their marketing efforts. As a centralized software solution for managing marketing, sales, and lead management within agencies and businesses, Constant Contact Lead Gen & CRM provides automation capabilities across various teams, including marketing, sales, and finance. It also facilitates contact management and internal communication.
For ad agencies and clients alike, Constant Contact Lead Gen & CRM has become the primary software for lead generation, nurturing, and selling. The live chat feature has been successful in engaging visitors on users' websites. Additionally, the affordability and ease of use make Constant Contact Lead Gen & CRM a good fit for marketing agencies and B2B companies. Organizations rely on it to conduct email marketing campaigns, drive users to landing pages, and manage account notes and vital information.
Constant Contact Lead Gen & CRM helps keep sales information together in one place while strengthening communication between sales and marketing teams. Customers appreciate its native connection with common tools as well as the variety of resources available for digital marketing. With a wide range of marketing and tracking capabilities integrated with third-party platforms, Constant Contact Lead Gen & CRM provides users with a complete view of the customer's experience.
Users have praised the responsive live support team for providing necessary steps and solutions to any issues faced. In summary, Constant Contact Lead Gen & CRM has proven to be an indispensable tool for businesses seeking effective lead management strategies, streamlined communication between teams, and a centralized platform for managing marketing and sales efforts. Its feature-rich capabilities and user-friendly interface make it a valuable asset for both marketing agencies and businesses looking to enhance their customer engagement and drive growth.
Intuitive User Interface: Users have consistently praised the intuitive user interface of Constant Contact Lead Gen & CRM, with many stating that it makes tasks easy to accomplish. Several reviewers have expressed their satisfaction with how easily they can navigate through the platform and perform various marketing activities.
Wide Range of Marketing Capabilities: Many users appreciate the extensive range of marketing capabilities offered by Constant Contact Lead Gen & CRM. They have highlighted features such as automation workflows and personalized messaging, which allow them to create targeted campaigns for their audience. The platform's versatility in managing multiple campaigns has also been commended by several reviewers.
Reliable and Insightful Reporting Tools: Reviewers value the reliability of Constant Contact Lead Gen & CRM's software and its ability to provide insightful reporting tools. The CRM system effectively tracks leads and interactions, allowing users to gain valuable insights into their marketing efforts. This feature has received positive feedback from a significant number of users who appreciate the comprehensive reporting feature provided by Constant Contact Lead Gen & CRM.
Confusing and unintuitive user interface: Users have found the email builder's user interface to be confusing and unintuitive, making it difficult for them to efficiently complete tasks. They have expressed frustration with navigating through the software and understanding how to use its features effectively.
Cumbersome design in menus: The design of the email builder has been criticized for being cumbersome, particularly in the menus for the database and HTML editors. Some users have mentioned difficulties in finding specific options or functions within these menus, which has hindered their workflow and efficiency.
Lack of flexibility and variety in templates: Several users have expressed disappointment with the lack of flexibility and variety in email templates provided by the builder. They feel that there are limited options available, which restricts their ability to create visually appealing and engaging emails.
Users recommend utilizing SharpSpring for its customized reports and other features that cater to individual marketing needs. It is advised to thoroughly learn the system before implementation, taking advantage of the automation features during the 30-day free trial. Users also suggest seeking guidance from the support team, account manager, and onboarding specialist for seamless onboarding. Another important point to consider is to align your CRM requirements with SharpSpring's specialization in marketing automation rather than a comprehensive sales CRM tool. Users propose consolidating campaigns into multiple lists for optimal organization. Overall, users appreciate SharpSpring's customer-centric approach and advanced technology, considering it a cost-effective solution with extensive functionality. It is worth noting that Sharpspring is particularly recommended for businesses heavily reliant on email marketing. Furthermore, users encourage feedback submission to customer service when specific desired features are absent. SharpSpring is deemed suitable for managing sales and marketing activities efficiently while providing robust reporting capabilities. To fully harness its potential, users highlight the importance of investing time in understanding and mastering all of its offerings.
Attribute Ratings
Reviews
(201-225 of 512)Companies can't remove reviews or game the system. Here's why
- The pricing model is favorable. We were able to onboard 2-3 clients almost immediately as compared to really struggling trying to sell HubSpot.
- The sightline on data and our sales pipeline is good and shows us that we are seeing value, however, our company needs to do more on our end to really leverage the tool.
April 16, 2020
SharpSpring Review
Score 10 out of 10
Vetted Review
Verified User
- We use SharpSpring because it makes us more productive as a company, this system allows us to monitor everything in one place
- SharpSpring is a really good price for what it offers, they have amazing customer service, informative analytics and monitoring.
- This software can help you save time because you can create workflows, these workflows mean that you don't have to do everything manually you can set it up to automatically work through a predetermined set of events, in turn, freeing up time for yourself.
April 09, 2020
Easy to use
- Helped manage leads.
April 09, 2020
Orientation Marketing review of SharpSpring
Score 10 out of 10
Vetted Review
Verified User
- A little early to say ROI at this point, we are a new user.
- Increased traffic to website
- Increased conversion from forms
April 03, 2020
CRM for dummies
- It helps you if you are a sales manager and have a sales team.
- You can calculate how much you spent on certain event and how much income it generated.
- We have seen significant increases in web traffic to our website.
- Conversion rate on our marketing output greatly increased.
- Cost savings vs previous supplier.
- I switched to SharpSpring from another platform and saw immediate price savings.
- I have saved numerous hours automating my emails.
- Understanding individuals' likelihood to convert into a sale has saved me money in marketing to uninterested leads.
March 26, 2020
Well-Thought Out Tool That Can Drive Your Business
- Time to adoption, while told it'll take time we had no real grasp on how long it would take.
- Training of staff, time was needed and should be forecasted by new companies.
- Knowing the CNAME and integration requirements for many could be cumbersome.
Score 9 out of 10
Vetted Review
Verified User
- Positive ROI within 3 months.
- Email analytics on customer journeys.
- Sales oversight on nearly 10,000 customers.
March 18, 2020
Powerful automation at a low cost
- Better email deliverability
- Increase in open rates
- Positive impact: It more-or-less does its job and has not completely broken while we've looked for another software.
- Negative impact: It has sucked up dozens of hours of billable time both through its technical glitches that cause information to disappear and its unwieldy workarounds for features that should be simple.
- It cut down our CRM and social costs significantly, most likely 40% or more.
March 07, 2020
The constant failure of the system, the automations fail. They are not fixing the bugs.
Score 1 out of 10
Vetted Review
Verified User
- Negative impact, they lost 2k contacts of my client
March 04, 2020
SharpSpring Offers Great Value at an Unbeatable Price
- SharpSpring helps us deliver highly personalized communications to various target audiences at scale, which translates into more qualified leads, and a higher conversion rate from lead to a sale.
- SharpSpring offers intuitive lead scoring which helps us provide sales team members with more insight into prospects' purchasing intent.
- SharpSpring's CRM is easy to implement and use. Quick setup and adoption get teams using CRM features faster, which means we get real sales results faster.
March 04, 2020
SharpSpring's customer service makes me happy
Score 10 out of 10
Vetted Review
Verified User
- We have managed to move all but one of our clients over to the SharpSpring platform.
- Clients can use the product and reports will minimal help or training.
March 04, 2020
Solid Marketing Automation for Agencies
- SharpSpring has positively affected our business objectives. It is a software that we can use as an agency to resell to our clients. Because we use it for multiple clients, we gain some efficiencies by learning the software and using it in different scenarios. We get a discount for being an agency and are able to help generate leads for our clients which in turn keeps them as a happy client.
March 03, 2020
Frustrated Old Man Finds Great Software!
Score 10 out of 10
Vetted Review
Verified User
- It has eliminated time wasting on unproductive leads, by SharpSpring's using lead scoring.
- It has allowed me to easily create my funnels using the Visual Workflow Feature. I had 4 apps that I used previously to accomplish this.
March 03, 2020
SharpSpring Marketing Automation
- SharpSpring has ended up saving us money compared to our previous practices.
- We were able to shed some other contracts because SharpSpring offers their own version, fully integrated.
- While we haven't yet, we are looking forward to selling SharpSpring to obtain some monthly recurring revenue.
March 03, 2020
We Love SharpSpring!
- We are in our first year of using SharpSpring and can already tell we have more engagement. Proof will be seen on the first day of school next year.
March 03, 2020
A reliable set of tools!
Score 10 out of 10
Vetted Review
Verified User
- It meets our ROI.
- It is cost effective.
- It is well priced.
February 27, 2020
Exceptional customer service
- I can only speak from a marketing perspective, but it is a meaningful way to touch our clients on a regular basis.
February 27, 2020
Full-featured marketing automation on a budget
Score 10 out of 10
Vetted Review
Verified User
- Able to use lists to focus Sales efforts on call campaigns, which lead to increased registrations.
- Saves time by using email templates, which leads to increased productivity.
- Simple to create forms makes call to actions a snap, which leads to increased engagement.
February 27, 2020
Customization and Excellent Support Team - Have it your way! (Stealing from Burger King)
- Positive: better lead and ROI tracking to understand marketing effectiveness
- Positive: greater insights to target audience behavior
February 20, 2020
SharpSpring Review - Agency Perspective
- Increased incoming leads and reduced the time need to close the sale.
- The automation saves follow-up time allowing sales & marketing to focus on other areas.
- There is an increase in strategy planning time. Automation depends on scenario planning.
February 17, 2020
Marketing Automation at its Sharpest
- Higher value for clients.
- Improved client management by having contact lists on the same platform as email marketing and marketing automations.