Best Remote Desktop Software35Remote Desktop Software allows the user, usually an IT professional performing maintenance or a presenter of instructional material, to access and operate a computer remotely.Zoho Assist1https://media.trustradius.com/vendor-logos/Tb/S3/GM6HDTKVEP4R-180x180.PNGSecureLink2https://media.trustradius.com/vendor-logos/rI/b9/0VAZW298H3PZ.pngGoverlan Reach3https://media.trustradius.com/product-logos/ZP/OB/6F8BM0UQTZ42.PNGSolarwinds Take Control (formerly SolarWinds MSP Anywhere)4https://media.trustradius.com/vendor-logos/to/Kd/DXB2TUQPIR3A-180x180.PNGSplashtop Remote Support5https://media.trustradius.com/product-logos/Ir/4w/H2IFSUUF0K26.PNGDeskRoll Remote Desktop6https://media.trustradius.com/product-logos/mv/DD/GC0EO1GJ9W0L.PNGOracle Secure Global Desktop7https://media.trustradius.com/vendor-logos/VC/02/T4E108T4IWP2-180x180.PNGNetSupport Manager8https://media.trustradius.com/vendor-logos/U3/5F/93AF6XBQ99C3-180x180.PNGShowMyPC9https://media.trustradius.com/product-logos/rA/q0/8UIDJAOLFQJA.jpegSymantec pcAnywhere (Discontinued)10https://media.trustradius.com/vendor-logos/4q/QY/K9TTG2FGRKUZ-180x180.PNGRadmin Remote Administrator11https://media.trustradius.com/product-logos/TP/mX/GXUTUH0LHG7D.pngISL Light12https://media.trustradius.com/product-logos/3i/jl/ZCJUPJST4IBZ.PNGEricom AccessNow13https://media.trustradius.com/product-logos/KG/pe/ZHDBUWVCRLAD.jpegSecureLink (Belgium)14https://media.trustradius.com/vendor-logos/M9/3I/DC42WT3JSZDW.pngImpero Remote Manager15https://media.trustradius.com/product-logos/6F/Ft/B6B2P2EF5UF0.jpegWyse vWorkspace (Discontinued)16https://media.trustradius.com/vendor-logos/QU/Ro/1VKOUZJX2NK3-180x180.PNGEricom Connect17https://media.trustradius.com/product-logos/KG/pe/Q3W04K820EH5.jpegInuvika OVD Enterprise18https://media.trustradius.com/product-logos/GL/Tm/VZ064DUKD2KH.PNGSplashtop On-Demand Support19https://media.trustradius.com/product-logos/FE/cW/RH8MUVHVOQP6.PNGNetop Remote Control20https://media.trustradius.com/product-logos/tA/8U/42LWAUKNPEE6.PNGSolarWinds Dameware Remote Everywhere21https://media.trustradius.com/product-logos/Gg/Bs/QJ9EK8QBVT1W.JPEGManageEngine Remote Access Plus22https://media.trustradius.com/vendor-logos/Tb/S3/GM6HDTKVEP4R-180x180.PNG

Remote Desktop Software

Best Remote Desktop Software

TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 25 or more ratings to appear on this TrustMap.

Remote Desktop Software Overview

What is a Remote Desktop Software?

Remote desktop software allows users to access and operate a computer without a physical presence.


Users are typically IT professionals performing maintenance, or support personnel providing training and assistance to end-users. The software gives the same level of access as being physically present to manipulate the computer’s keyboard and mouse.


Remote administration tools allow IT professionals to be deployed remotely. Users can perform IT tasks without leaving their physical desk. End-users can receive help and updates to their machines more quickly efficiently. This can save companies time and money.

Remote Desktop Features & Capabilities

  • Screen capture and viewing

  • File management

  • Registry management

  • Instant message

  • Access to sleeping/powered off computers

  • Initiate remote access from mobile

  • Monitoring and alerts

Some advanced or specialty features include:


  • Annotations on the end user’s screen

  • Cross-platform access

  • Access from mobile devices

  • Reboot and power control

  • Screen mirroring or sharing

Use Cases of Remote Admin Tools

The most common use case for remote admin tools is for IT staff to provide maintenance and support services, both within and across a firewall. Other common use cases include:


  • Salespeople giving demonstrations

  • Educators for teaching and monitoring computer usage at school

  • General web conferencing


Vendors often offer different editions for these varied use cases. They also offer multiple versions or editions of their core product for enterprises of different sizes.


Pre-built integrations with 3rd-party software applications are also an important consideration. For example, integrations with help desk ticketing systems and IT service management systems allow remote support sessions to be opened directly from a trouble ticket. Once the session ends, session information is automatically sent back to the ticket. Integration with password management systems and other security tools can also be helpful.

Pricing Information

Remote desktop software can be priced as a perpetual license for on-premise products. It can also be set up as a subscription model. The subscription model is priced by user and number of unattended machines. Prices run between $55 and $500 per month depending on the number of users.

Remote Desktop Products

Listings (26-47 of 47)

3 Ratings

SecureLink is a platform for remote support in regulated industries. Enterprise software vendors use SecureLink to deliver remote support and services. Hospitals, banks, casinos and other regulated entities use SecureLink to authenticate, control and audit remote access for their vendors, busin...

2 Ratings

DeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users thr...

1 Ratings

ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS. According to the vendor, ISL Light is easy to use and allow...

We don't have enough ratings and reviews to provide an overall score.

Ericom AccessNow is a line of remote administration products from Ericom Software in New Jersey targeting SMBs providing remote access to Windows applications and desktops via a browser. Ericom also offers the Ericom Connect products for Enterprises needing web-based administration at a greater s...

We don't have enough ratings and reviews to provide an overall score.

Note that there are 2 companies called SecureLink. This one if for company based in Benelux. SecureLink is a Benelux oriented security and networking integrator.

We don't have enough ratings and reviews to provide an overall score.

Impero Remote Manager, from the education management software company Impero Software in the UK, is a remote access and administration tool for troubleshooting and assistance. Impero services primarily the education sector.

We don't have enough ratings and reviews to provide an overall score.

Wyse vWorkspace was Dell's virtual desktop and remote administration offering combining technologies from their Wyse and Quest acquisitions, released in December 2014. Wyse vWorkspace reached EOL in 2017 and customers are being migrated to VMware.

We don't have enough ratings and reviews to provide an overall score.

Ericom Connect, Enterprise and Professional, from Ericom Software in New Jersey, is an enterprise-level, cross-platform remote administration solution for issuing support across a very large network, from any device, via a unified management console. Ericom also offers an SMB targeted solution ca...

We don't have enough ratings and reviews to provide an overall score.

Inuvika OVD Enterprise is a virtualized application delivery platform. It delivers Windows and Linux apps in a single user interface. Users can access their apps through OVD native clients on Windows, macOS, Linux, iOS, Android and Chromebook devices, or devices that support HTML5 browsers. The ...

5 Ratings

Splashtop On-Demand Support (SOS) is a remote support solution that is designed for help desk, MSPs and IT professionals. According to the vendor, key benefits and features include: Speed - Splashtop offers high performance with zero lagSimple ad-hoc attended support solution with a simple sessi...

We don't have enough ratings and reviews to provide an overall score.

Netop’s remote access solution aims to help businesses provide better customer service, reduce support costs and meet security and compliance standards. Support end users and unattended devices with remote keyboard, video and mouse control, integrated file transfer, and a variety of remote manag...

We don't have enough ratings and reviews to provide an overall score.

SolarWinds Dameware Remote Everywhere provides help desk technicians a simple, cloud-based, remote-support solution to easily access endpoint devices. It features diagnostic and troubleshooting tools to help resolve issues more quickly. Using a laptop or a mobile app users can access end-device d...

We don't have enough ratings and reviews to provide an overall score.

Remote Access Plus is a secure and comprehensive enterprise troubleshooting solution that helps system administrators and IT help desk technicians to remotely resolve troubleshooting requests. The vendor says this solution provides powerful remote desktop sharing, over 12 diagnostic tools, wake o...