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Remote Desktop Software

Best Remote Desktop Software

TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 25 or more ratings to appear on this TrustMap.

Remote Desktop Software Overview

What is a Remote Desktop Software?

Remote desktop software allows users to access and operate a computer without a physical presence.


Users are typically IT professionals performing maintenance, or support personnel providing training and assistance to end-users. The software gives the same level of access as being physically present to manipulate the computer’s keyboard and mouse.


Remote administration tools allow IT professionals to be deployed remotely. Users can perform IT tasks without leaving their physical desk. End-users can receive help and updates to their machines more quickly efficiently. This can save companies time and money.

Remote Desktop Features & Capabilities

  • Screen capture and viewing

  • File management

  • Registry management

  • Instant message

  • Access to sleeping/powered off computers

  • Initiate remote access from mobile

  • Monitoring and alerts

Some advanced or specialty features include:


  • Annotations on the end user’s screen

  • Cross-platform access

  • Access from mobile devices

  • Reboot and power control

  • Screen mirroring or sharing

Use Cases of Remote Admin Tools

The most common use case for remote admin tools is for IT staff to provide maintenance and support services, both within and across a firewall. Other common use cases include:


  • Salespeople giving demonstrations

  • Educators for teaching and monitoring computer usage at school

  • General web conferencing


Vendors often offer different editions for these varied use cases. They also offer multiple versions or editions of their core product for enterprises of different sizes.


Pre-built integrations with 3rd-party software applications are also an important consideration. For example, integrations with help desk ticketing systems and IT service management systems allow remote support sessions to be opened directly from a trouble ticket. Once the session ends, session information is automatically sent back to the ticket. Integration with password management systems and other security tools can also be helpful.

Pricing Information

Remote desktop software can be priced as a perpetual license for on-premise products. It can also be set up as a subscription model. The subscription model is priced by user and number of unattended machines. Prices run between $55 and $500 per month depending on the number of users.

Remote Desktop Products

Listings (26-47 of 47)

3 Ratings

SecureLink is a platform for remote support in regulated industries. Enterprise software vendors use SecureLink to deliver remote support and services. Hospitals, banks, casinos and other regulated entities use SecureLink to authenticate, control and audit remote access for their vendors, busin...

1 Ratings

ISL Light is remote support and remote access software which empowers SMB's and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS. ISL Light is very easy to use. The operator invites a cl...

We don't have enough ratings and reviews to provide an overall score.

Ericom AccessNow is a line of remote administration products from Ericom Software in New Jersey targeting SMBs providing remote access to Windows applications and desktops via a browser. Ericom also offers the Ericom Connect products for Enterprises needing web-based administration at a greater s...

We don't have enough ratings and reviews to provide an overall score.

Note that there are 2 companies called SecureLink. This one if for company based in Benelux. SecureLink is a Benelux oriented security and networking integrator.

We don't have enough ratings and reviews to provide an overall score.

Wyse vWorkspace was Dell's virtual desktop and remote administration offering combining technologies from their Wyse and Quest acquisitions, released in December 2014. Wyse vWorkspace reached EOL in 2017 and customers are being migrated to VMware.

We don't have enough ratings and reviews to provide an overall score.

Inuvika Inc. develops software for cloud computing. This company's technology connects users to their place of work from anywhere and works with any type of device. Inuvika is a Canadian company in the independent software sector, designing and developing products that allow organisations to rem...

Headquartered in San Jose, California, Splashtop Inc. delivers the best-in-class remote access, remote support, cross-screen productivity and collaboration experience – bridging smartphones, tablets, computers, TVs, and clouds.Splashtop remote desktop solutions including Splashtop Business Access...

We don't have enough ratings and reviews to provide an overall score.

Netop builds market-leading software for remotely accessing and supporting devices, managing classroom technology and serving customers online. Used by half of the Fortune 100, Netop’s secure remote access and live chat solutions help businesses provide better customer service, reduce support co...

We don't have enough ratings and reviews to provide an overall score.

Zoho was founded in 1996 and is headquartered in Pleasanton, CA with offices in North America, Europe and Asia. Zoho is the operating system for business—a single online platform capable of running an entire business. Zoho offers apps in nearly every major business category, including sales, mark...

We don't have enough ratings and reviews to provide an overall score.

NoMachine, headquartered in Luxembourg, offers the NoMachine Enterprise Desktop software solution for fast, easy and secure access to remote desktops. Business users can use Enterprise Desktop to remotely access their work computers while traveling or working from offsite locations.

We don't have enough ratings and reviews to provide an overall score.

AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.