What users are saying about
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224 Ratings
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Top Rated
76 Ratings

Ascentis

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224 Ratings
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Score 7 out of 101

Zenefits

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Top Rated
76 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

Ascentis

While the Recruiting module itself is difficult to get it the way we need, moving applicants into HR has saved us tons of time since it is fully integrated. Everything works well together and the support services teams for all modules are outstanding. Within Recruiting, there are no integrated Reference check capabilities, so it has to be done manually outside the system. With the volume of seasonal hiring we do, we simply don't have the time to do this effectively. If there was a way to run reference checks and have them flow back to the employee record in the form of an attachment for their file, it would be awesome!
Gail Bettcher profile photo

Zenefits

Because we are small, Zenefits is priced correctly and has all the features we need. Additionally, now that all of our employees are set up in there, and we have now built our systems around the platform it would be too hard to switch. If they had better customer service - I would easily recommend them to a colleague. However, because it is so hard to get issues solved it can be very frustrating so I would know that going in, and maybe go with a different platform if you're a larger or more complicated business. Our payroll needs are simple so relatively few issues come up. It is impossible to get a quick response from them.
Erin Leonard profile photo

Feature Rating Comparison

Human Resource Management

Ascentis
7.1
Zenefits
9.0
Employee demographic data
Ascentis
8.0
Zenefits
9.4
Employment history
Ascentis
7.8
Zenefits
8.8
Job profiles and administration
Ascentis
7.2
Zenefits
8.7
Workflow for transfers, promotions, pay raises, etc.
Ascentis
6.8
Zenefits
9.5
Organizational charting
Ascentis
5.9
Zenefits
9.2
Organization and location management
Ascentis
7.3
Zenefits
9.0
Compliance data (COBRA, OSHA, etc.)
Ascentis
6.8
Zenefits
8.6

Payroll Management

Ascentis
7.5
Zenefits
8.9
Pay calculation
Ascentis
8.2
Zenefits
9.1
Support for external payroll vendors
Ascentis
7.4
Zenefits
8.4
Benefit plan administration
Ascentis
6.9
Zenefits
9.5
Direct deposit files
Ascentis
8.6
Zenefits
9.3
Salary revision and increment management
Ascentis
7.4
Zenefits
9.3
Reimbursement management
Ascentis
6.5
Zenefits
7.8

Leave and Attendance Management

Ascentis
7.5
Zenefits
9.0
Approval workflow
Ascentis
7.4
Zenefits
9.1
Balance details
Ascentis
7.5
Zenefits
9.2
Annual carry-forward and encashment
Ascentis
7.6
Zenefits
8.7

Employee Self Service

Ascentis
7.6
Zenefits
8.9
View and generate pay and benefit information
Ascentis
8.0
Zenefits
9.3
Update personal information
Ascentis
8.3
Zenefits
9.5
View company policy documentation
Ascentis
7.4
Zenefits
8.9
Employee recognition
Ascentis
6.8
Zenefits
8.8
View job history
Ascentis
7.2
Zenefits
8.2

Asset Management

Ascentis
6.2
Zenefits
6.9
Tracking of all physical assets
Ascentis
6.2
Zenefits
6.9

HR Reporting

Ascentis
6.2
Zenefits
8.6
Report builder
Ascentis
6.6
Zenefits
8.6
Pre-built reports
Ascentis
6.5
Zenefits
8.4
Ability to combine HR data with external data
Ascentis
5.7
Zenefits
8.7

Onboarding

Ascentis
7.0
Zenefits
9.4
New hire portal
Ascentis
7.2
Zenefits
9.3
Manager tracking tools
Ascentis
6.7
Zenefits
9.5

Performance and Goals

Ascentis
6.3
Zenefits
7.4
Corporate goal setting
Ascentis
6.4
Zenefits
7.8
Individual goal setting
Ascentis
6.5
Zenefits
7.6
Line-of sight-visibility
Ascentis
6.1
Zenefits
6.8
Performance tracking
Ascentis
6.3
Zenefits
7.4

Performance Management

Ascentis
5.9
Zenefits
8.6
Performance plans
Ascentis
6.1
Zenefits
8.4
Performance improvement plans
Ascentis
6.1
Zenefits
8.4
Review status tracking
Ascentis
6.2
Zenefits
8.6
Review reminders
Ascentis
6.1
Zenefits
8.8
Multiple review frequency
Ascentis
5.1
Zenefits
8.7

Succession Planning

Ascentis
5.4
Zenefits
7.2
Create succession plans/pools
Ascentis
5.1
Zenefits
7.0
Candidate ranking
Ascentis
5.4
Zenefits
7.0
Candidate search
Ascentis
6.2
Zenefits
8.0
Candidate development
Ascentis
5.1
Zenefits
6.8

Recruiting / ATS

Ascentis
6.9
Zenefits
7.8
Job Requisition Management
Ascentis
7.3
Zenefits
7.3
Company Website Posting
Ascentis
7.5
Zenefits
6.8
Publish to Social Media
Ascentis
6.8
Zenefits
7.8
Job Search Site Posting
Ascentis
6.8
Zenefits
7.3
Duplicate Candidate Prevention
Ascentis
6.0
Zenefits
8.6
Applicant Tracking
Ascentis
7.4
Zenefits
8.7
Notifications and Alerts
Ascentis
6.6
Zenefits
8.3

Pros

Ascentis

  • The scheduling function provides a good platform that allows employees to see what their schedule is. If multiple departments have need of their time, they can look and see availability. If none, they can negotiate with the employee's direct report to get them in. We use it to coordinate both work hours and training hours.
  • It can be programmed to notify if someone clocks in/out early/late and awards points accordingly. Our frontline staff have a work requirement for in/out timeliness. It lets Managers know when and where to intervene with HR to bring this performance focus back into line.
  • If there are log-in/out errors, Supervisors can easily make corrections. This is important when there are issues that might affect an employee's points.
Drew Bishop profile photo

Zenefits

  • On-boarding new hires- allowing newly hired employees to fill in their forms and upload supporting documents saves hours from their first day!
  • Time off tracking- the system auto calculates accrual however your company needs, and makes it easy for employees to manage their sick and vacation use.
  • The Business Intelligence section of Zenefits offers lots of helpful tools that new to HR professionals would find helpful as they set up features and processes for smaller companies.
No photo available

Cons

Ascentis

  • NovaTime is the biggest hiccup that we've consistently encountered with Ascentis. We've encountered some of the same issues time and time again throughout our cooperative and I've opened numerous tickets and I've yet to feel like those issues have been resolved. Generally, the program will work, however, when it doesn't it creates frustration with the employee group.
  • I've noticed that when NovaTime has gone down an email has now been sent out notifying the administrators. This is a positive step!
  • I'm wondering if HR and payroll, can, at some point, be one of the same program. I know that with the most recent web updates it sounds like it's moving to one complete system so you don't have to go to two different spots to seek information. If that information was in one spot that would be helpful.
Megan Hoffmann profile photo

Zenefits

  • While the Tech Support is fast to respond, the actual resolutions can take a while to come into play
  • In the Time and Attendance feature it allows people to clock in early from 30 minute unpaid breaks if they wish. Most TimeKeeper apps prevent you from ending a break early to comply with the law, switching to Zenefits actually increased our California meal break violations.
Brittany Martin, PHRca profile photo

Likelihood to Renew

Ascentis

Ascentis 5.8
Based on 9 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR profile photo

Zenefits

Zenefits 8.5
Based on 4 answers
It's a great, easy to use platform that allows all staff to easily engage at the appropriate level of engagement for their needs. It has saved us countless hours for how we track our staff and our ability to easily pull reports. I highly recommend this platform to anyone
Rachel Hynes profile photo

Usability

Ascentis

Ascentis 7.1
Based on 8 answers
Overall, it is fairly usable for the average user as long as he/she is at a computer, laptop or a larger tablet and has the ability to view the employee self-service webpage on an internet browser. Because it does not have an app or other mobile interfaces right now, it makes it difficult for it to be useful for most of our employee population who utilize their phones to access the internet. As for the HR professional who would be also working on this interface, it is somewhat easy as about two-thirds of the screens are fairly user-friendly and easy to navigate. Nevertheless, it still leaves about one-third of them that are not as user-friendly and would require more technical knowledge to figure out how to best use them.
Jennifer Steffens profile photo

Zenefits

Zenefits 8.2
Based on 1 answer
Easy to use. Staff loves the moble app.
Elisha Ritchey profile photo

Support

Ascentis

Ascentis 7.2
Based on 104 answers
During a transition, we had an issue where there was no one in the company who had the SQL database password, which was needed in order to pull over historical data. Ascentis technology team worked tirelessly and were able to get into the database and make a smooth transition of the data.
Dawn Haag-Hatterer, JD profile photo

Zenefits

Zenefits 5.7
Based on 5 answers
From the front line perspective, the team members have an easy time getting the information that they need. The people operations team, as well as Senior Leadership, have mentioned the difficulties that they have using this tool. And as a supervisor of a team, I am able to see some of those small pains that they are describing.
Rachel Blankenship profile photo

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo

Zenefits

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo

Zenefits

No score
No answers yet
No answers on this topic

Implementation

Ascentis

Ascentis 6.3
Based on 4 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows profile photo

Zenefits

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

1. Customer Service - listens to clients (per our due diligence during evaluation phase and own experience thereafter)2. System ability to interface with in-house systems. (Other vendors evaluated could not guarantee success.)3. Report Writing - prewritten + ad hoc. User-friendly. Payroll staff could write. Freeing up IT resource time. (+ Payroll more self-sufficient)4. Import/Export Capabilities. (Not all systems are equal)5. Garnishment / Third Party Check module. (Had vision from prior in-house system, this was the only vendor that had what we wanted in this area.)6. Employee satisfaction with increased payroll department efficiency and Ascentis Employee Self-Service.
Dottie Abston, CPP profile photo

Zenefits

Kronos and Zenefits are very different--it's almost hard to compare them because Kronos is designed for a much larger corporation. But honestly, Kronos really lied to us during the sales phase, as most of their system is hard-coded and cannot be changed based on a business. That's not a huge deal for a small company but when you get bigger that really matters. Zenefits is also not as easy to customize, but that fits their audience so it makes sense.
Sandy Nahra profile photo

Return on Investment

Ascentis

  • By far, fewer errors in capturing information or giving information
  • Easily see what benefits an employee has enrolled or declined and historical information
  • Easily see what compensation an employee has had historical, or where their compensation is at currently
  • Easily see what positions an employee has had within the company for how long, and why they were transferred
Catherine Peterson profile photo

Zenefits

  • Going paperless has saved me tons of time, its a good system but it could be better (more permission levels, customizable forms, better electronic signatures).
  • Our onboarding went very smoothly. When we had an employee that needed to change their account it was pretty easy to make that happen.
  • It would be great to have more levels of permissions, right now all of the hiring managers have to be admins so that they can adjust PTO balances for comp time.
Jennifer Paxton profile photo

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zenefits

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$8*

* per employee per month

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