Ascentis vs Zenefits

• The scheduling function provides a good platform that allows employees to see what their schedule is. If multiple departments have need of their time, they can look and see availability. If none, they can negotiate with the employee's direct report to get them in. We use it to coordinate both work hours and training hours.
• It can be programmed to notify if someone clocks in/out early/late and awards points accordingly. Our frontline staff have a work requirement for in/out timeliness. It lets Managers know when and where to intervene with HR to bring this performance focus back into line.
• If there are log-in/out errors, Supervisors can easily make corrections. This is important when there are issues that might affect an employee's points.

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• On-boarding new hires- allowing newly hired employees to fill in their forms and upload supporting documents saves hours from their first day!
• Time off tracking- the system auto calculates accrual however your company needs, and makes it easy for employees to manage their sick and vacation use.
• The Business Intelligence section of Zenefits offers lots of helpful tools that new to HR professionals would find helpful as they set up features and processes for smaller companies.

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• NovaTime is the biggest hiccup that we've consistently encountered with Ascentis. We've encountered some of the same issues time and time again throughout our cooperative and I've opened numerous tickets and I've yet to feel like those issues have been resolved. Generally, the program will work, however, when it doesn't it creates frustration with the employee group.
• I've noticed that when NovaTime has gone down an email has now been sent out notifying the administrators. This is a positive step!
• I'm wondering if HR and payroll, can, at some point, be one of the same program. I know that with the most recent web updates it sounds like it's moving to one complete system so you don't have to go to two different spots to seek information. If that information was in one spot that would be helpful.

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• While the Tech Support is fast to respond, the actual resolutions can take a while to come into play
• In the Time and Attendance feature it allows people to clock in early from 30 minute unpaid breaks if they wish. Most TimeKeeper apps prevent you from ending a break early to comply with the law, switching to Zenefits actually increased our California meal break violations.

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• By far, fewer errors in capturing information or giving information
• Easily see what benefits an employee has enrolled or declined and historical information
• Easily see what compensation an employee has had historical, or where their compensation is at currently
• Easily see what positions an employee has had within the company for how long, and why they were transferred

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• Going paperless has saved me tons of time, its a good system but it could be better (more permission levels, customizable forms, better electronic signatures).
• Our onboarding went very smoothly. When we had an employee that needed to change their account it was pretty easy to make that happen.
• It would be great to have more levels of permissions, right now all of the hiring managers have to be admins so that they can adjust PTO balances for comp time.

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