GoTo Meeting vs. Zoom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoTo Meeting
Score 7.9 out of 10
N/A
From GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.
$12
per month
Zoom
Score 8.4 out of 10
N/A
Zoom is a unified communications platform primarily known for its use as a web conferencing tool. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.
$5
per month per license
Pricing
GoTo MeetingZoom
Editions & Modules
Professional
$12.00
Per Organizer / Per Month for 150 Participants [billed annually]
Business
$16.00
Per Organizer / Per Month for 250 Participants [billed annually]
Enterprise
Custom Pricing
3,000 Participants
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
GoTo MeetingZoom
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing available by monthly or annual subscription, with discounts for annual commitments.
More Pricing Information
Community Pulse
GoTo MeetingZoom
Considered Both Products
GoTo Meeting
Chose GoTo Meeting
GoTo Meeting is more affordable than Zoom and seems more reliable and easy to use, especially for novices. Zoom has become very widespread, and our employer has pushed for us to use it more, but many of us continue to use GoTo Meeting due to the easy interface and familiarity.
Chose GoTo Meeting
Zoom has a better market-share and more name-recognition. We also have that in our organization. However, GoTo Meeting is preferred to be used when collaborating externally within our organization. With it's security posture and ease of use, GoTo Meeting is an easy choice …
Chose GoTo Meeting
At the time, I believe we chose GoTo because Zoom didn't offer VOIP. GoTo is a one-stop shop for many of the technology needs a company has.
Chose GoTo Meeting
Been using GoTo Meeting for over 10 years and it is easy for us to navigate and direct customers. Tried other products but they have other issues with logging in and have never replaced GoTo Meeting. GoTo Meeting is good but not great as if has some issues with our customers …
Chose GoTo Meeting
We are using Three Products currently, Microsoft Teams, Zoom and GoTo Meeting. The reason for using the three products is based on end-user competence and choice. Since we use MS365, it makes sense to use Teams for internal communication, we have let go of Join.me as it was not …
Chose GoTo Meeting
Zoom is my preferred meeting product. It is easy to use, integrates with my systems, and allows me to easily connect with even the most non-techy of my clients.
Chose GoTo Meeting
I really like GoTo Meeting because it is a wonderful tool that provides me with a quality service, with innumerable features which are extremely flexible and adapt to my needs and are very wonderful, nothing is missing to add to this program. I really like that It gives me …
Chose GoTo Meeting
GoTo Meeting was more reliable because they had the features in place already and didn't employ a questionable method of forcing people to pay more to use anything (like Zoom). I needed a program that could be used by those who didn't KNOW these kinds of programs. Zoom had a …
Chose GoTo Meeting
in terms of security is less known makes it safer. We still use the software because we rely on it since day one. We understand that new alternatives are widely used but we still trust this software for its reliability. For corporate use is cheaper than its competitors.
Chose GoTo Meeting
GoTo Meeting is more secure than the listed similar products and allows for more engagement and collaboration. We currently pay for Zoom and have Google Meet through a bundled package through Google. Zoom was more utilized for situations where audio and video quality are the …
Chose GoTo Meeting
Along with everyone else during the pandemic, we had to scramble to find ways to have useful team meetings, especially with the ability to collaborate on documents or see workflows. We initially chose GoTo Meeting because of cost, but the product actually falls short compared …
Chose GoTo Meeting
GoTo Meeting is just an all-around faster program. GoTo Meeting is a less clunky program than its competitors. The meetings we have when using this program are often smoother than the virtual meetings we have had using programs such as Zoom. I hope we use this program more in …
Chose GoTo Meeting
For large webinars and external customer-facing meetings, GoTo Meeting is a strong solution. Microsoft Teams, and Zoom, are alternatives I prefer to use when speaking to smaller teams and for other types of connections due to their improvement in UI, mobile apps, and ease of use.
Chose GoTo Meeting
Functionality amongst all the standard video/chat conference collaboration tools is about the same with the exception of better integration of other companies' software applications in their portfolio. I ran into issues with buffering with users on low bandwidth or "hot spot" …
Chose GoTo Meeting
I selected GoTo Meeting because it was a solid product before covid. However, once covid hit goto failed to keep up with its competitors. It came to making improvements and adding new features. In my opinion, it's slowly catches up but continues to lose ground as the other …
Chose GoTo Meeting
GoTo Meetings has more complete features. Others have low-quality audio, latency in the video, and cannot share control. Limited calendar integration, sometimes hard to access the recording. All this makes it so GoTo Meeting is a good choice as it has a complete array of …
Chose GoTo Meeting
We have previously either purchased or just used several platforms such as Zoom, BlueJeans, etc. We are currently also using Zoom, in a very similar (and pretty rudimentary) way, and the main reason why we mainly use Zoom is that it is more widespread with our customers and, as …
Chose GoTo Meeting
We use all three, depending on the users involved and their personal preferences. Most of our external meetings are now done on Zoom, and most of our internal ones are done using Microsoft Teams. For basic talking, they’re all pretty much the same; it’s just personal preference …
Chose GoTo Meeting
I think Zoom video meetings are a bit more user-friendly and easier to use than GoTo Meeting. Zoom video meetings, the last time we reviewed pricing, seem to offer better overall pricing and more value than GoTo Meeting. But many people are used to GoTo Meeting's solution and …
Chose GoTo Meeting
Zoom - Have seen utilized for polls, Q&A, and PowerPoints associated with presentations where the presenter wants greater control over attendees. However, for what we use GoTo Meeting for, the meetings are collaborative in nature and are not presentations; therefore these …
Chose GoTo Meeting
I have used Zoom in the past as well and they are very similar but our company chose to use GoTo Meeting.
Chose GoTo Meeting
Some security issues can be a real problem given the type of work we do and who we do it with. Lagging is a problem sometimes. Plan pricing is a bit much and could be better.
Chose GoTo Meeting
I selected GoTo Meeting for all my online callings because of the video and audio qualities it offers,it gives the best qualities making all our online meetings so effective. It has an intuitive and easy-to-use interface giving exceptional call qualities and they have …
Chose GoTo Meeting
In case it has not already been clear, we chose GoToMeeting a decade ago. We would not make the same decision today. GoTo Meeting is still superior to both Google Meet and Teams - but of course, both of those options are basically free once you are using the parent ecosystem. …
Chose GoTo Meeting
Needs to catch up and do a lot to meet the expectations. Other platforms especially Zoom has exceptional tools and features. Stability is the key which is highly doubtful. The one-touch dial also needs to be improved when joining from the phone. Audio stability features, …
Zoom
Chose Zoom
As mentioned before, I do sometimes use Hangouts instead of Zoom because it cuts out a little bit of time when I just need a meeting for a small number of participants (fewer steps, no need to auth again for Hangouts since I'm a Google cal user). However, Hangouts crashes far …
Chose Zoom

We find Skype to be more effective internationally especially in India for some reason.

Zoom has had better connectivity than GoToMeeting with similar options.

Chose Zoom
Zoom has much higher up time than GoToMeeting. I always had to have back up free accounts just in case GoToMeeting went down because it happened so often. I've been using Zoom for 2 years now and it has always been up.
Chose Zoom
GoToMeeting has a higher cost than Zoom, so we decided to stay with this platform. I think both platforms have similar functions. In addition, we also consider that the quality of audio and video is much better.
Chose Zoom
I think that Zoom and Webex are by far the two strongest in this industry and the features are similar. I think the capabilities are far superior to what you find with GoToMeeting and Blackboard Collaborate. I chose Zoom over the others for this specific group of users …
Chose Zoom
I would say that Webex is almost similar to Zoom in regards to the enhancements and usage. The UI of Webex is a bit simpler. Whereas the zoom UI has a lot of information and a first-time user might need some time to get used to it. Zoom is way very inferior to GoToMeeting
Chose Zoom
Zoom's more cost-effective compared to the competitors. Initially, Zoom also offers a free option for the first 40 minutes of use. Zoom is easier to install and implement compared to other competitors. Even Microsoft Teams offers a Zoom plug-in to allow for Teams to access …
Chose Zoom
Zoom has higher quality video streams than the competition and provides the ability to record meetings; however, Google Hangouts is more user-friendly and takes little to no training to be able to utilize all of its features (although there are fewer bells and whistles). GoToMee…
Chose Zoom
Honestly not sure why someone would choose one over the other. I was told by my company that all client meetings need to be done on Zoom. They said internal can be conducted on Google Meet. All 3 applications are extremely similar.
Chose Zoom
Compared to its competitors, Zoom is more cost-effective, as well as simpler to install and use. It's also more reliable, as Google Meet's call quality has been poor for meetings larger than one-on-one. Even Microsoft Teams has a Zoom plug-in for teams to use. I chose Zoom, so …
Chose Zoom
Zoom has been very useful throughout the last year I'm a pastor, and when Covid first hit and everything shut down, our leadership needed to be able to meet together to process and make plans, even when we weren't allowed to meet together in person. So we used Zoom. Some of our …
Chose Zoom
Zoom has all the same tools and more, all for a better price. I would highly recommend Zoom!

For the price, you can't get things like remote access (where the presenter changes), have whiteboards, and everything else Zoom has to offer. The main difference beyond price is the …
Chose Zoom
I think without any doubt Zoom is an amazing application. so there was no question in choosing another product over Zoom. Most of the people use Zoom so people doesn't have to add any tool to run the application
Chose Zoom
Zoom and Teams both support online meetings, chats, calls, screen sharing, and file sharing, among other capabilities. The main distinction between the two is Microsoft's integration of Teams with its Office 365 suite. Zoom's ability to display up to 49 individuals on one …
Chose Zoom
Zoom is the best enterprise level video software, especially when taking meetings with more than 5 people who are all in different locations. Zoom gives you the ability to host polls, Q&A, and a smorgasbord of other specific features that competitors don't have. The only …
Chose Zoom
Zoom does what it's supposed to do and it does it really really well. I've had very little issues with Zoom. Once you get used to the format, the second time doing anything is intuitive. My guys like it because it works great on every platform and operating system. Zoom is my …
Chose Zoom
I've almost always had dropped calls or difficult experiences with GoTo Meeting and Slack calls. The quality is poor and the reliability isn't there. I've had no issues to date with Zoom after using it for almost one year.
Chose Zoom
Zoom is an overall simpler and cost-efficient platform. It has managed to make a mark among its competitors. I was recommended by a friend to use the Zoom platform and since then, it has been a part of our meetings.
Chose Zoom
I did not list all of the software we have tried here, but we have literally tried and used everything, nothing works as seamlessly and easily as Zoom.
Chose Zoom
Zoom has now become a popular choice for web Conferencing. It offers video, audio and wireless screen sharing performance across Windows, Mac, Linux, Android.
Chose Zoom
Zoom has been great for business collaboration and meeting purposes. Zoom is very effective in maintaining personal chats with family as well. It provides high-quality video conferencing with the free version.
Top Pros
Top Cons
TrustRadius Insights
GoTo MeetingZoom
Highlights

TrustRadius
Research Team Insight
Published

GoToMeeting and Zoom are both leaders in the video conferencing software space that are used by a wide variety of businesses. Both technologies are used by businesses of all sizes, but Zoom is known for high-quality video and ease of use, while GoToMeeting is known for technical features that meeting organizers can use to tweak the parameters of their video conferences.

Features

Zoom and GoToMeeting both include important video conferencing features such as one-click conference joining, and call recording, but they also have a few standout features that set them apart from each other.

Zoom allows for many people in a call to display their webcam feeds at once, so businesses that host meetings or webinars with many attendees can view their audience more naturally. Additionally, Zoom offers several features to help users improve their appearance, such as their “touch up my appearance” setting. When sharing screens, Zoom also includes advanced features such as sharing audio or only sharing a portion of your screen. Multiple participants are able to share their screen without having to change the presenter. In addition to screen sharing, Zoom also provides other collaboration tools such as whiteboard and drawing that allow presenters to make notes and highlight figures on the fly during a presentation.

GoToMeeting provides robust options for adjusting your video appearance and meeting settings. While the video settings can be complex to adjust for beginners, practiced users can make precise adjustments to their video feed’s brightness, contrast, hue, and more. Additionally, GoToMeeting provides dial-in-numbers for meetings at every price point, which can be important for businesses that expect meeting participants to dial-in to join meetings, rather than use an application. Lastly, GoToMeeting provides unlimited cloud recording space for meeting transcripts and recordings.

Limitations

Though Zoom and GoToMeeting both have robust video conferencing capabilities, they have a few limitations that are important to consider.

Zoom is an easy to use product, but it doesn’t provide as many advanced options as GoToMeeting. This isn’t a problem for businesses that simply need video calling capabilities, but if you want the most customizability in terms of video, GoToMeeting provides more advanced options. Additionally, while Zoom allows for local storage of meeting transcripts and meetings, it doesn’t provide unlimited cloud storage, so businesses planning to store many recordings over a long period of time may want to consider other options. Businesses with employees or clients that prefer to dial-in to meetings may also want to consider that Zoom doesn’t offer that feature at every price point.

GoToMeeting offers a detailed level of customization for video, but its interface is more complex than Zoom’s and may be intimidating for new users. Additionally, while GoToMeeting does have screen sharing capabilities, they lack some of the features Zoom offers, such as sharing audio or allowing presenters to draw with multiple line colors and thicknesses.

Pricing

Zoom’s Pro pricing tier costs $15.00 per host per month and allows meetings as long as 24 hours. The business tier costs $20.00 per host per month and includes custom branding. Additionally, the enterprise tier costs $20.00 per host per month and requires at least 50 hosts. This plan includes unlimited cloud storage. Zoom also offers a free version with limited features and a 40-minute time limit for conferences.

GoToMeeting includes a basic package that allows for video conferencing with up to 100 participants for $49.00 per month. The Standard package supports up to 250 participants and allows users to directly upload meeting recordings to youtube for $99.00 per month. The Pro package supports up to 500 participants and includes custom URLs for meetings and support source tracking for attendees for $199.00 per month. Lastly, the Enterprise package supports up to 3,000 participants for $399.00 per month.

Features
GoTo MeetingZoom
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
GoTo Meeting
7.8
264 Ratings
Zoom
8.1
703 Ratings
High quality audio8.2263 Ratings8.4697 Ratings
High quality video8.2257 Ratings8.4699 Ratings
Low bandwidth requirements6.9236 Ratings00 Ratings
Mobile support7.9197 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
GoTo Meeting
8.2
259 Ratings
Zoom
8.3
691 Ratings
Desktop sharing8.5259 Ratings8.8690 Ratings
Whiteboards7.8164 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
GoTo Meeting
8.1
260 Ratings
Zoom
8.1
696 Ratings
Calendar integration8.0233 Ratings8.1619 Ratings
Meeting initiation8.4254 Ratings8.3678 Ratings
Integrates with social media7.2114 Ratings00 Ratings
Record meetings / events8.4235 Ratings8.5652 Ratings
Slideshows8.4199 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
GoTo Meeting
8.1
240 Ratings
Zoom
8.2
609 Ratings
Live chat8.4233 Ratings8.5591 Ratings
Audience polling8.0154 Ratings00 Ratings
Q&A8.0176 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
GoTo Meeting
8.2
238 Ratings
Zoom
8.1
586 Ratings
User authentication8.3210 Ratings8.0507 Ratings
Participant roles & permissions8.2228 Ratings8.2560 Ratings
Confidential attendee list8.2184 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
GoTo Meeting
-
Ratings
Zoom
4.1
5 Ratings
Hosted PBX00 Ratings1.01 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings5.03 Ratings
Directory of employee names00 Ratings6.34 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
GoTo Meeting
-
Ratings
Zoom
5.2
6 Ratings
Answering rules00 Ratings6.33 Ratings
Call recording00 Ratings7.25 Ratings
Call park00 Ratings4.54 Ratings
Call screening00 Ratings4.73 Ratings
Message alerts00 Ratings6.05 Ratings
Business SMS/External Messaging00 Ratings1.01 Ratings
Voicemail Transcription00 Ratings7.03 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
GoTo Meeting
-
Ratings
Zoom
6.7
6 Ratings
Mobile app for iOS00 Ratings6.86 Ratings
Mobile app for Android00 Ratings6.73 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
GoTo Meeting
-
Ratings
Zoom
4.4
4 Ratings
Centralized communications management00 Ratings3.73 Ratings
Team messaging00 Ratings4.24 Ratings
Team document sharing00 Ratings5.24 Ratings
Call and meeting analytics00 Ratings4.34 Ratings
User Ratings
GoTo MeetingZoom
Likelihood to Recommend
7.8
(297 ratings)
8.4
(719 ratings)
Likelihood to Renew
7.6
(34 ratings)
9.0
(16 ratings)
Usability
7.4
(28 ratings)
8.8
(37 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
10.0
(2 ratings)
Support Rating
9.2
(93 ratings)
8.6
(51 ratings)
Online Training
7.3
(3 ratings)
-
(0 ratings)
Implementation Rating
10.0
(3 ratings)
10.0
(14 ratings)
Configurability
-
(0 ratings)
7.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.8
(14 ratings)
Ease of integration
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
9.1
(8 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
GoTo MeetingZoom
Likelihood to Recommend
GoTo (formerly LogMeIn)
GoTo Meeting is a great all around resource. I love that we use it for phone and video conferencing. It's awesome we can easily connect our computers to screens and conference in other people to our meetings easily. All software has issues but GoTo is really fast at fixing them and their updates recently have been great in terms of functionality and design. If you don't want to have separate companies for each of these business needs, I definitely recommend GoTo!
Read full review
Zoom
In the new area of pandemic-era meetings online, I really like the opportunity that Zoom provides to have a meeting space. The audio and video quality is typically good, with problems usually being blamed on the bandwidth of the service provider. The recordings are great to be able to use once they have been processed. In fact, if there was one thing I would improve about recordings, it would be the amount of time it takes to render the video ready for output and sharing.
Read full review
Pros
GoTo (formerly LogMeIn)
  • Goto Meeting I can carry out conference calls, video conferences and conferences from mobile devices, I really like the option of recording meetings so that I can later show them to colleagues who could not attend at the time, it is a very fast, secure, flexible and intuitive platform very easy to use and very helpful.
Read full review
Zoom
  • It's a great way to connect around the world with minimal bandwidth consumption.
  • Meeting our peers and exchanging ideas is made possible through the use of high-quality video and audio calls.
  • Exceptional audio and video quality; we are recording meetings and transferring them to other storage.
  • Compared to other apps, it has more features and allows for efficient file sharing within the chatbox.
Read full review
Cons
GoTo (formerly LogMeIn)
  • Mobile app is a little slow.
  • The software of the app has to be downloaded before someone can join a meeting. This makes it a bit time-consuming for new users.
  • 100 maximum participants during the trial period. This doesn't allow you to get a full picture of the software's capabilities before subscribing.
Read full review
Zoom
  • You need an app to make the calls and meetings, but it would be perfect if it had a web-based option.
  • Sometimes when internet speed drops, the audio quality also drops; I would understand the video quality dropping, but the audio doesn't consume much bandwidth, so it would be nice to have a consistent audio even on low internet speeds.
Read full review
Likelihood to Renew
GoTo (formerly LogMeIn)
ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
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Usability
GoTo (formerly LogMeIn)
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
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Zoom
Zoom has been very good in terms of usability as I have rarely had issues joining the meetings on desktop and it has always provided me with a stable audio and video and it makes it very easy for me to get through any meetings without much problem. I have found that it helps create a very friendly environment with my team through the creation of conferences and moderated chat rooms.
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Reliability and Availability
GoTo (formerly LogMeIn)
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
GoTo (formerly LogMeIn)
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
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Support Rating
GoTo (formerly LogMeIn)
When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
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Zoom
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
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Implementation Rating
GoTo (formerly LogMeIn)
It just works, get into the software and start using.
Read full review
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
GoTo (formerly LogMeIn)
We used Google Meet in the past, and from my experience in the last few years with GoTo meeting, I think Google Meet is greatly lacking by not providing extra features asides from the basic ones, which all video conference tools already offer. Google Meet does not provide transcriptions, no unique call-in option, no spotlight laser, etc.
Read full review
Zoom
Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the calendar. Zoom is disappointing in terms of video quality, interactivity features, and privacy. In cases where I need to use the recording of webinars for digital products, I will always use Crowdcast, and in cases where privacy is essential, I will use JitsiMeet.
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Contract Terms and Pricing Model
GoTo (formerly LogMeIn)
No answers on this topic
Zoom
Overall I feel it is a fair price for what you pay for and the time constraints are not an issue at all. Zoom allows users to be on there for hours and hours and also you can launch as many meetings as you want. Overall I am very happy with using Zoom for our business.
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Scalability
GoTo (formerly LogMeIn)
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
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Professional Services
GoTo (formerly LogMeIn)
No answers on this topic
Zoom
The professional service that Zoom offers us in a particular way has been really successful for us to diversify functions and highlight others that allow us to link our remote work in a much more effective way.
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Return on Investment
GoTo (formerly LogMeIn)
  • Got team together with consultants working on our projects to keep them going.
  • Kept remote team members up to speed on what local teams were doing.
  • Allowed new staff to watch older meetings and catch up on decisions made so far.
Read full review
Zoom
  • It enables me to send and receive messages from my team members during video calls, handling online presentations.
  • With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
  • It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.
Read full review