|Customers:||30,000 (all of Kronos)|
|Employees on LinkedIn:||5,460 (all of Kronos)|
|Founded:||1977 (Kronos); 2012 (WFR)|
When the company was founded in 1977, Kronos Incorporated originally manufactured timeclocks. Since 1987 Kronos has been a software provider, with workforce management-oriented HCM products like Kronos Workforce Central—their flagship product, aimed at enterprises and now in its 8th version—and Kronos Workforce Ready, which launched in 2012. The vendor says they see WFR as an especially good value for the 100 to 2,500-employee market, but that it is scalable across a broad range of company sizes, from SMBs up to large enterprises. For example, WFR's largest customer, G.E., has around 100K employees. The vendor says WFR's emergence and growth is due to a trend of not only large enterprises, but also smaller companies looking for a single solution for Core HR, payroll, workforce management, talent management, etc. One of the vendor's goals is to bring talent management to a wider audience, including salaried and hourly workforces, which have not traditionally been the focus of talent suites.
Workforce Ready modules span Core HR, benefits administration, ACA compliance management, payroll, recruiting and hiring, onboarding, talent management (performance management and compensation management), as well as a mobile app. It is available in English (US & UK), French (Canada & France), Spanish, and Dutch. Within the WFR customer base, the most common verticals are services & distribution, retail, public sector, manufacturing, and healthcare. Workforce Ready is Top Rated by reviewers at mid-sized companies and enterprises; note that our threshold for enterprises is >1,000 employees.
Based on user feedback, reviewer demographics, and buyer research patterns on TrustRadius, Kronos Workforce Ready is:
A good fit for: Mid-sized companies and small enterprises with a diverse, (at least partially) hourly workforce that need complex time & attendance functionality
Most compared to: ADP Workforce Now, Workday HCM, Paylocity Web Pay, UlitPro, and EmpCenter workforce management
Find detailed user ratings of Kronos WFR's Core HR and talent management features here.
|Workforce Ready Pros||Workforce Ready Cons|
|Implementation & Support
|Good for mixed field/office hourly workforces
||Integration to external payroll systems
|Time & Attendance
||Mapping employee profiles to policy rules
|User-friendly for different tech. levels
The Workforce Ready team has been focusing our investment in our product on two fronts, adding additional functionality into our core modules to further strengthen the capabilities that enable our customers to manage and empower their employees. As well as modernizing our platform technologies, this includes additional integration capabilities and streamlining the User Experience.
Over the last year we have taken a deep dive into the Journey and touch-points that a customer experiences in their relationship with Kronos. We have spent valuable time talking directly to our customers to better understand where we can improve that journey. What we heard from our customers is that that want every experience to be simple, consistent, collaborative and non-disruptive. This has resulted in many updates to our current processes like Customer Onboarding, Billing and a complete revamp of our Customer Community.
We believe that continually investing in both our customers and our products will result in us being able to offer a partnership that empowers our customers to reach their goals.