TrustRadius Insights
LinkedIn Sales Navigator is a powerful tool that has been widely adopted by sales and business development teams across various …
Starting at $79.99 per month
View PricingOverview
What is LinkedIn Sales Navigator?
LinkedIn Sales Navigator is a sales intelligence software solution offered by LinkedIn.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Advanced search (174)8.484%
- Identification of new leads (172)8.383%
- List quality (168)8.383%
- Company information (172)8.080%
Pricing
Professional
$79.99
Cloud
per month
Team
$134.99
Cloud
per license
Enterprise
Contact sales team
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://business.linkedin.com/sales…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Return to navigation
Product Details
- About
- Tech Details
- FAQs
What is LinkedIn Sales Navigator?
LinkedIn Sales Navigator Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
LinkedIn Sales Navigator is a sales intelligence software solution offered by LinkedIn.
Reviewers rate Advanced search and Smart lists and recommendations highest, with a score of 8.4.
The most common users of LinkedIn Sales Navigator are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(1385)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
LinkedIn Sales Navigator is a powerful tool that has been widely adopted by sales and business development teams across various industries. Users have found the product to be invaluable for prospecting, lead generation, and understanding target markets. With Sales Navigator, sales professionals can hunt relevant profiles, find the right connections, and prospect new high-value target personas. This allows them to identify key decision-makers within organizations and make meaningful touchpoints with potential prospects through social interaction.
The product's advanced search filters and database capabilities enable users to run targeted searches based on specific criteria, helping them find the right prospects faster than using regular LinkedIn. Sales teams also use Sales Navigator to gain crucial insights into potential customers, understand strategic accounts, and support customers in existing accounts. Additionally, the tool provides timely updates and alerts regarding client activities, empowering sales teams to stay informed and take proactive actions in identifying and winning new business.
Moreover, LinkedIn Sales Navigator has proven effective in partner and sales prospecting processes. It helps users establish partnership arrangements, understand decision-makers, and gain insights into target industries. The advanced analytics provided by Sales Navigator allow users to leverage LinkedIn postings for better prospecting. By using the tool's features such as InMail messaging and lead lists functionality, users can connect with prospects directly, generate leads, and expand their touches for sales.
Sales Navigator is not only beneficial for sales teams but also for the marketing department. It provides a convenient way to quickly find the right contacts, gather information about companies and contacts, and confirm the accuracy of information. This enables marketers to create targeted campaigns, engage with potential customers, position themselves as thought leaders in their industry, and map out global accounts and business units.
Overall, LinkedIn Sales Navigator has been highly regarded by users for its ability to solve critical challenges in lead generation, prospecting smarter, gaining valuable insights into prospects' job history and responsibilities, improving outreach efforts through InMails, facilitating networking opportunities with like-minded professionals, and streamlining the entire sales process. It has become an essential tool for businesses looking to connect with the right people, generate quality leads, and drive sales success.
Users have made several recommendations regarding LinkedIn Sales Navigator. The three most common recommendations are:
-
Utilize LinkedIn Sales Navigator for prospecting and lead generation. Users highly recommend using LinkedIn Sales Navigator for finding valid leads and reaching out to prospects. They emphasize its effectiveness in lead prospecting and sales enablement, making it a must-have tool for all levels of an organization. Some users even consider it the best way to do prospecting, especially for targeted ABM campaigns.
-
Combine LinkedIn Sales Navigator with other tools and resources. Many users suggest using LinkedIn Sales Navigator in conjunction with other email prospecting tools and data scraping tools for a more comprehensive experience. They also recommend considering other products that integrate with LinkedIn Sales Navigator and doing thorough research before making a purchase. Additionally, users advise utilizing the free account on LinkedIn to its fullest before upgrading to LinkedIn Sales Navigator.
-
Learn how to use LinkedIn Sales Navigator effectively. Users emphasize the importance of learning how to effectively navigate and utilize the features of LinkedIn Sales Navigator for success. They suggest watching online videos, conducting research, and seeking training or coaching from LinkedIn to maximize the potential of this platform. Some users also recommend checking out additional resources provided by LinkedIn such as the Social Selling Index.
Overall, users find LinkedIn Sales Navigator to be a valuable tool for lead prospecting, networking, and social selling. They recommend leveraging its capabilities alongside other tools, investing time in learning its functionalities, and exploring additional resources offered by LinkedIn for optimal results.
Attribute Ratings
Reviews
(26-50 of 175)Companies can't remove reviews or game the system. Here's why
I think anyone who uses LinkedIn to look at employees or hierarchy at a company needs a LinkedIn Sales Navigator license. Our SDR and sales team use it here and I can't imagine going from using it and then not being able to. For SDR teams I think it's self exclamatory why one would need it. For sales, it depends. At this current company I'm at, sometimes I'm told I need to wait on "my manager" or this or that person's boss. Sometimes those people don't tell me who those people are. By being able to find that person through LinkedIn searching and other cool features helped me prospect better and go through a sale more effectively.
- I love being able to look for a specific role when searching LinkedIn- it helps me know who is who's manager. It also helps when scheduling next level calls. Asking my prospect to invite John Smith is a lot better than asking them to invite their manager.
- I really like the feature that allows you to see when someone has moved companies. This is super helpful in my current role where there is a lot of churn in this industry and happy clients move to another company and pitch our services. It's also helpful being told when one of my prospects happens to leave a company which could impact if the sale will happen or not.
- I really love the ability to create a microsite and share [with] a prospect. They can view materials and I will know which material they have viewed and which they didn't. This is really helpful when needing to know if a sale will happen or not.
- It's a lot to set up initially. I've used LI Navigator at a few jobs and the first two I didn't set up properly in the beginning. I tried doing too much too fast and I ended up just stopping. Moving forward I'd recommend starting slowly and just with a few prospects. Once the value is there you'll be more motivated to add more.
We are using LinkedIn Sales Navigator in our sales and account management teams. We are using this as another connection point we have with our customers. This tool is great as it integrates with our customer relationship management platform so we will know if people have left the company or not.
- Easy to setup and configure.
- Syncs data from LinkedIn to our CRM.
- Great tool to reach out for potential prospects.
- Wish their was a org chart feature built-in.
- Wish you could map fields from LinkedIn to CRM.
- More data on how to contact a person at an org, mobile phone.
Currently, the Sales Navigator is being used by the Business Development Team members along with a few consulting leaders, client partners (folks who have account mining targets), and almost all senior leaders. For the Business Development team, it is one of the key channels for lead generation in B2B services selling space.
- Finding related connections.
- Finding people who can introduce you to someone.
- Building lead list for targeting at a later date.
- Ability to download an Excel or csv file of the lead list, account lists, etc.
- Reporting hierarchy of a person or his/her place in the org chart.
- Just like "open for work" tag, there could be a tag of "open to talk to vendors for CRM software" etc.
In our organization, we are using the LinkedIn Sales Navigator in the Lead Generation team alone. The focus is to get the contacts of Enterprise accounts and the respective stakeholders, who can make the purchase decisions, thus helping reach out and making effective reach out and bringing in actual leads.
- No restrictions on profiles view.
- Number of invites can be sent are higher.
- Direct contact and connect with the decision making members.
- A costly purchase that only huge enterprise can see benefits for that cost and will be hitting the small and medium companies big time
- Complex and intricate UI, at times, feels cluttered
- Integration with other software not that much feasible, except for a few limitations with Salesforce
May 30, 2021
Best suited tool for B2B prospecting
LinkedIn Sales Navigator makes it much simpler for the sales and marketing people at HighRadius to identify the right prospect and chart out the possible reporting hierarchy within an organization. It is been used exhaustively by the marketing folks to find out the right buyer for our product.
Sales Navigator also sends regular updates on saved leads and accounts for us to stay updated on all recent news/builds. The keyword search option makes it pretty to find out the buyers across all levels and geography. real quick.
Sales Navigator also sends regular updates on saved leads and accounts for us to stay updated on all recent news/builds. The keyword search option makes it pretty to find out the buyers across all levels and geography. real quick.
- Advanced Keyword Search Option
- Recommendation on similar leads
- Accounts list and lead list
- Smart Links
- Lot of valuable information. But not intuitive enough for self navigation.
- Limitations on number of LinkedIn in-mail that could be send.
- Closed Profile. Limited credit of 25.
May 29, 2021
Build a perfect list of prospects
LinkedIn Sales Navigator is used as a prospecting tool by the Sales and the RevOPS team to find companies of particular criteria (demographic, firmographic) and prospects in that company that [meet] our Ideal Customer Profile.
- Finding companies that fit your ICP.
- Prospects that fit your ICP.
- Insights.
- Company Hierarchy
- Organizational Structure of the company
May 29, 2021
Powerful Tool for Inside Sales
LinkedIn Sales Navigator is a version of LinkedIn for salespeople. You can use this software to establish, build and maintain relationships with customers and potential customers by leveraging the power of LinkedIn. Sales Navigator helps you to discover the right prospects and companies. It also allows you to stay current on your customer accounts and to connect with new leads.
- Great for business-centric leads.
- Visibility to leads that you aren't even connected to.
- Option to send Inmails when finding leads.
- Steep learning curve due to the availability of all the data at your fingertips.
- Amount of Inmails you can send per month is capped.
- Can't disconnect with people in bulk. You have to individually disconnect with each person.
May 29, 2021
LinkedIn Sales "Opportunity" Navigator
We are into the ERP business. US, Canada and Middle East in our prime [area], so identifying the exact users by Product and Industry wise. Only the Inside Sales department using this service more than 4 years. I converted [a] couple of contacts into positive and 1 closed won. [We are] using this service to validating the market for our products.
- ABM - we can save some of the accounts and track them from scratch.
- Response rate is more than 60% when we connect through LinkedIn message.
- LinkedIn Post Search - I use some key words to identify or find information, which is related to my business.
- Separate dashboard for saved accounts - where I can show the recent activity and Org level changes to the C level.
- Email ID for the leads.
- Some more filter for LinkedIn Post search.
May 29, 2021
Very Satisfied
We use LinkedIn Sales Navigator to identify current leads of interest to us, update our CRM system and target prospects.
- Identifying leads
- Company latest News
- Hierarchy Updates / provides updated Organigram
- More contact details : e-mail / telephone number purchasing options
- Updates on who is attending what events
- Connecting Sales Navigator with a platform for calls (i.e SalesLoft)
LinkedIn Sales Navigator is being used by our Sales department to help generate new leads and business opportunities. It is being used by position levels within the organization--from senior management to entry-level business developers. For us, LinkedIn Sales Navigator has allowed us to increase our awareness, grow our lead pool, and increase our customer base.
- In-depth lead/account searches
- Reporting the chain of command
- Proposing new leads based off of previous interests
- Ease of use--during the search phase
- Missing integration with SFDC
- Lack of ability to edit a message after it has been sent
May 29, 2021
Easy as using your GPS!
LinkedIn Sales Navigator is used by my organizations sales and marketing department. The business problem it’s aiming to address is productivity. This platform allows me and my colleagues to maximize our time and and increase our workflow efficiency. With LinkedIn Sales Navigator, I can better target my outreach by finding the right people.
- Ease of use
- Comprehensive filters
- CRM integrations
- Not enough InMail credits
- Lots of manual clicks
- Price
We use LinkedIn Sales Navigator to search for prospects. It's a great tool to narrow down prospects especially when searching for ideal prospects that recently switched jobs or just started in their position within 90 days. The search filters allow for an in-depth search of many parameters. We can narrow it down by industry and when searching for individual prospects, their field. Performing sales duties today without LinkedIn Sales Navigator would be really difficult.
- Search - LinkedIn Sales Navigator allows for specialized search utilizing a lot of filters
- List creation- You can create a list of target prospects and companies and track them on LinkedIn
- The ability to message prospects and start a conversation on LinkedIn allows us to convert more deals.
- Pricing, Sales Navigator is expensive
- support, not the best support for the price. Difficult to get a real person when encountering an issue.
- Overall UI isn't the most intuitive
LinkedIn Sales Navigator is used by specific people within our sales group. It’s ideal for finding additional contacts within organizations and organizations to target. It’s better to find people than vertical markets because of its lack of SIC and NAICS codes, which would be very nice to have.
- Identify people within an organization
- Identify people with unique titles throughout the industry
- Find social influencers in your target accounts
- No SIC or NAICS company breakdowns
- Users emails are personal and have little value to create business conversations
- More and better filters
May 28, 2021
Linkedin Sales Nav is a must for B2B selling
Within the Sales org, we use Sales Navigator to research accounts and prospects that we would like to engage with. Often LinkedIn data is some of the most real-time and accurate data regarding where a contact is working and what their role is in the organization. The new features like intent data have also been really helpful in generating and calling into warmer leads.
- Data accuracy
- Lead generation
- Research
- Wish it integrated with Freshworks CRM
- Search is detailed but could be more intuitive.
May 28, 2021
Navigates well but doesn't play well with others
LinkedIn Sales Navigator is used across marketing, sales, and customer success. Marketing and sales uses it to build lead lists while the success team uses it to explore our customer orgs to find other potential stakeholders, alternate contacts, etc.
It is a stronger use case for sales and marketing as potential leads have a LinkedIn account 95% of the time which states their company and role. It is so much quicker to search and sort potential leads using LinkedIn.
It is a stronger use case for sales and marketing as potential leads have a LinkedIn account 95% of the time which states their company and role. It is so much quicker to search and sort potential leads using LinkedIn.
- Lead generation
- Search and filtering
- Identifying decision makers
- Exports
- Role change notifications
- Integration into other tools
LinkedIn Sales Navigator is used to find new contacts within prospect companies or even current customers. It is also used to determine the job descriptions and interests for the employees within said companies. The business problems it addresses are: prospects gone dark, lack of contacts, and potential future opportunities.
- Recommending contacts based on Title
- Ease of LinkedIn Mail
- Adding to lists
- Focusing on contact's interests and job descriptions
- Their implementation in other platforms like Outreach is clunky
We primarily use LinkedIn Sales Navigator for the Sales department at my company. Sales Navigator helps our team gain visibility in accounts we actively prospect into. Lead lists, alerts, segmenting lists, etc.
- Lead lists
- Segmentation, demographic/firmographic
- Account news
- Account alerts
- Segmentation can use an overhaul.
- Creating lists can be confusing
May 28, 2021
Pros and Cons of LinkedIn Sales Navigator
It is currently being utilized by our sales department to identify leads and uncover more information about prospects.
- Using it to identify leads
- Using it to build our prospect list in seamless.ai
- Using it to identify companies who match our buyers persona
- Contact info like email and phone numbers
- Filters for searching
May 28, 2021
A must have tool for any new business role
Our sales team uses [LinkedIn Sales] Navigator to gather information, qualify prospects, and connect with potential customers. In general it is a very useful tool with a lot of capabilities that wouldn't be unlocked with a standard LinkedIn membership. You can create hyper-specific searches based on a multitude of criteria to create prospecting lists, follow specific companies and individuals, and even set up alerts for job movements for your top accounts, helping you get in contact at just the right time. While you can search and narrow down results by a whole slew of criteria, I would say that the filtering logic has a couple of gaps. However, there's certainly no issue large enough to be a deal breaker- more like simple things such as [LinkedIn Sales] Navigator not grouping "London, UK" with "Greater London, UK". Maybe distinctions like this are useful to some organizations, but for me it adds a couple clicks. Overall though the product is well-built and the most accurate people & company database tool I've ever used, which of course will always be the case since the individuals are updating their own profiles in real-time rather than having to wait for 3rd party lists to be updated.
- Prospecting lists
- Job updates
- Search
May 28, 2021
Linkedin Sales Nav
We use LinkedIn Sales Navigator to generate leads and do in-depth searches for preferred clients. It is really helpful to reach the direct decision-maker. Apart from that, this is being used primarily for sales and prospecting where all our outreach effort are being concentrated on. It helps to build a lead generation machine at a great and affordable price.
- Easy to use
- Cost effective
- Wide database
- Limited to one account
- Has a connection limit
- Can have a better UI
May 28, 2021
The Facebook of all Businesses!!
LinkedIn Sales Navigator is arguably one of the most powerful selling tools available – but most teams are underutilizing it. In my organization, it is primarily used across the sales and marketing teams only with more focus on the sales teams.
LinkedIn has unlocked a world of possibilities for sales teams who try to reach B2B buyers who are closing the door on cold calls and emails. the business problem it addresses is lead sourcing, giving insights into a lead or a target company helping teams prepare for quality conversations.
- Lead Sourcing
- Company Insights
- Insights into Hiring Surges
- Amazing Database
- A clean up of the data/leads to avoid inaccuracies
- It would be more useful if there was a compulsory read button or icon that showed up on all chats and messages shared.
- The credit limit could be bigger and maybe more generous as it is a pricey product in the first place
May 28, 2021
The Tool to start off your day!
LinkedIn Sales [Navigator] is the most helpful sales resource out there. Across my career and every company I have worked for, the entire Sales Department has access to the tool. We mostly use it for relationship building and sales prospecting. I am not sure how I would get through my day-to-day work without it.
- Sales Prospecting
- Relationship Building
- Professional Development
- The Inbox - Messaging is not great
- Notification
May 28, 2021
LinkedIn Sales Nav gets the job done!
Our sales and BDR teams use LinkedIn Sales Navigator to perform in-depth research about the companies and contacts we are targeting. The platform helps us confirm the accuracy of information we receive from other sales tools and gives us insight into the former positions that our contacts held. The ability to personalize and form meaningful connection immediately provides a tremendous boost to our attempts to reach out to prospects.
- Prospect background
- Territory research
- Filtering by current customers
- Searching for connections
- Better at filtering specific job titles
- Filtering company HQ
- Different inbox from normal LinkedIn - makes it confusing
May 28, 2021
B2B Sales? Outside Sales Calls & Travel? I highly recommend you use LinkedIn Sales Navigator!
The only department that currently utilizes LinkedIn Sales Navigator within my company is my Marketing department. The product that we sell requires a certified technician to maintain and repair it, so there are public contact lists available, but the decision maker isn't always the person certified to do the work, it may be another role or title like purchasing manager, owner, etc. so LinkedIn Sales Navigator has been a huge help to find the right contact quickly.
- The advanced lead search feature allows us to highly target who we want to find and where, very helpful for doing sales calls in a geographic area
- InMail messages are a great way to turn a cold lead a little warmer before reaching out over the phone
- Being able to keep organized lists of leads and specific accounts has helped tremendously
- The cost was initially hard to justify but after my trial we were able to see the benefits, so I would suggest maybe a paid trial
May 28, 2021
Perfect for new leads
Sales Navigator is being used by the sales teams. We use it for several reasons, to find leads, to find contacts to these leads, to segment the market and more. To our organization, it solves the problem to find leads, as sales navigator has very detailed filter options so we can focus on the region/function/company our product is suitable for.
- Filter options (segmentation).
- Ease and speed of use.
- Complete database of leads.
- Integration between regular LinkedIn and Sales Navigator.
- Downloading lists.