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Quickbase

Quickbase

Overview

What is Quickbase?

Quickbase helps users tackle any project, no matter how complex.Quickbase helps customers see, connect and control complex projects. Whether it’s raising a skyscraper or coordinating vaccine rollouts, the no-code software platform allows business users to custom fit solutions to the…

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Recent Reviews

Quickbase Review.

10 out of 10
March 25, 2024
Incentivized
We utilize Quickbase in many situations, from simple forms to capture essential information and status updates to increasingly more …
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Quickbase review

9 out of 10
December 18, 2023
Incentivized
In my company we use Quickbase to solve many real time problems. We implement different applications using Quickbase to maintain the data …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

81 videos

How Quickbase Shook Things Up at FedEx Office | A Quickbase Review
05:20
How Southwest Airlines Makes Use of All Quickbase Has to Offer (A Quickbase Review)
03:30
Quickbase Review: Quickbase Takes Product Management A Level Above Spreadsheets
05:09
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Pricing

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Enterprise

Full Customizable

Cloud
per month/billed annually

Business

Starting at $2,200

Cloud
per month

Team

Started at $700

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.quickbase.com/plans-and…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $700 per month
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Product Details

What is Quickbase?

Quickbase helps users tackle any project, no matter how complex.

Quickbase helps customers see, connect and control complex projects. Whether it’s raising a skyscraper or coordinating vaccine rollouts, the no-code software platform allows business users to custom fit solutions to the way they work – using information from across the systems they already have.

Quickbase Features

  • Supported: Dashboards
  • Supported: Workflow Management
  • Supported: Lifecycle Management

Quickbase Video

Whether building an office tower, planning a solar grid, managing properties, or running a supply chain, Quickbase helps to bring data, systems, processes, and people together so users can see and control every detail of any job with less waste.

Quickbase Competitors

Quickbase Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web
Supported LanguagesEnglish

Frequently Asked Questions

Quickbase starts at $700.

Smartsheet, Airtable, and Zoho Creator are common alternatives for Quickbase.

Reviewers rate Online Training highest, with a score of 9.9.

The most common users of Quickbase are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(791)

Attribute Ratings

Reviews

(101-125 of 517)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Quickbase to track software application requirements and provide (along with several Teams) feedback on requirements, changes, and ultimate approval to allow development to take place and be used as a guide for testing, defect identification, etc.
  • Send out auto-email notifications
  • Allow for easily creating on the fly reports
  • Easy addition of records
  • Providing varying levels of access based on User/business need
  • The new interface makes filtering less efficient
In my former role, I used Quickbase to track testing efforts, assign out test runs, and it proved to be very helpful to have quick visibility to status of testing, along with ensuring all on my Team were aware of their testing assignments and/or able to pick up additional testing without duplicating work. It also allowed for attaching screenshots, tracking defect resolution, etc.
Chris Cummings | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Cooper Steel uses Quickbase in several different process areas. We have built a custom Project Management application related to the process of fabricating, managing, and erecting steel structures. We also use Quickbase for Asset Tracking, and Vendor Risk assessment and qualification.
  • Rapid Development
  • Easy Forms Building
  • Integration with other enterprise systems
  • Mobile (phone) development is not great and somewhat unusable outside the most basic use cases.
Quickbase allows end users to build out functionality in a low-code environment. The Pipelines feature for integration is nearly on par with a Zapier or Power Automate as a platform with just fewer application connectors.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Quickbase is used as an internal staffing application. We use it to manage internal and freelance staff, event assignments, event calendars, client contacts, and technical venue information. We are quickly adding additional uses throughout the company to help with overall project management from the RFP process to event completion.
  • Sorting data into very useful reports.
  • Customizing and adding fields.
  • Connecting data across multiple tables.
  • User friendliness is a big issue, there is a big learning curve needed in order to accomplish many of the customized goals.
  • Home page and Dashboard options are bulky and outdated. More options for customizing the user experience would be great.
  • Color and font options are mostly not an option.
Quickbase is very useful for data sorting and viewing, would be good in sales and product development applications. However, in terms of lead generation and marketing funnels, it does not have the same functions as most Marketing online CRM options.
Joe Scola, CPP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Quick Base is used throughout our payroll division in North America. It's become a true cradle to grave application that allows us to manage our business while integrating with many platforms of our own. Its flexibility has made it an aggregator of data that allows us to get a consolidated view of our division.
  • Integration with Salesforce, CSV files, QuickBooks, SFTP, Drop Box, Drive, and our Sage Intacct.
  • From simple to complex applications
  • Great community of users to share and find solutions
  • Email integration is available for Outlook and Exchange but it's not practical to store each users email in a separate table
  • The admin user should have better control over the UI as well as communication with end users
On a scale of 1-10 I'd give Quick Base a solid 10. It's well suited for just about any business solution you may need.
Score 10 out of 10
Vetted Review
ResellerIncentivized
We use Quickbase to run our entire business. We're a Quickbase partner and solution provider for Quickbase, so when customers need a solution on the platform, we build those solutions to spec from the ground up. What we build depends on the client's needs. They might need an inventory solution, a purchasing solution, a CRM, or an HR management solution, etc. But we drink our own Koolade, and use the same platform extensively in all areas of our business...from quoting, invoicing, time tracking and ticket management, HR/employee onboarding, quarterly reviews, vendor/partner management, marketing campaign management, and more. As a CRM tool, we use Quickbase to manage all of our clients, prospects, sales pipeline, and open opportunities for each client. We're able to track all the activities and conversations so that anyone from our team can pull up a client and know where things are at, status, next steps, etc. And, we've built out extensive reporting and KPI Dashboards so our leadership team has strategic visibility at a high level, and the ability to drill down into the details as needed. We couldn't run our business without Quickbase!
  • The best use case is taking those clunky Excel spreadsheets and building an app that enables a workflow to be built around the data and exponentially improving collaboration and reporting.
  • One of the areas that Quickbase could be better is on connectivity to other products. Quickbase is building out an integration platform called Pipelines, and does have an Open API, so the ability is there. It covers the major hitters, like Salesforce integration, Gmail, Google Docs, etc. But, the world is full of apps and there's people using thousands of different tools in their business. QuickBase can actually take some of those tools and build out the solution within its own platform, making some of those other apps obsolete. But as a business, I might have 10 different tools that my client or staff is using, and changing isn't in scope right now. Quickbase doesn't have a plug and play solution to integrate everything a client might be using. So being able to connect to more of the tools that everyday businesses are using would be an area of opportunity. But the list of capabilities IS growing every year.
Quickbase is geared towards companies that have at least 20 users or more. And it can handle thousands of users if needed...so very scalable. If you're a company that's growing and scaling and you've got 20 users, 50 users, 200+ users, etc, it's a very powerful and scalable platform. And it's less expensive than some of the more common enterprise solutions out there. But it's really not for super small companies where 3, 4, or 5 max users are expected unless you have a high revenue business supported by a lean staff. We have clients of all sizes, and Quickbase handles the workload very well.
Score 8 out of 10
Vetted Review
Verified User
We use Quickbase in various ways to support tracking and reporting of information. Many processes that were manual or tracked in spreadsheets have been converted to Quickbase applications. The business areas include administrative, clinical, research, Human Resources, information services, interpreter services, nursing, facilities, project management, time reporting, communications, and more. The scope is different for each app. One of our primary applications is to track projects - active and pipeline - as well as other work for an overall IT portfolio. I use it to review status, track progress, and report overall statistics to leadership.
  • Simple data entry
  • Low code
  • Reporting
  • More administration/ support functionality
  • Better graphics in reporting
  • Pipelines not as good as automations
Quickbase is best suited for tracking information that most staff habitually put in spreadsheets. Lacks logic in Excel (unless take time to add); tracking in Quickbase puts much more flexibility into the process. If you want executive, graphic heavy reports, it’s not as good as other products. Data is there but display lacking.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Uur manufacturing process is currently all on pen and paper, and we are using Quickbase to be able to collect the data from PIN into electronic data for data analysis. And then within the last year and a half, we have actually transferred half of our manufacturing paperwork into electronic data to actually send to our customer directly as well as be able to track the inventory of what's in our actual storage yard for shipment.
  • The ease of development - it does this very well. It's very much just what do you want it to do? Ask a question if you're not sure there's an answer for everything that you have that you, the possibilities. Things that you come into roadblocks that it's not yet capable - there's a forum to be able to say "Hey, this is something that'd be nice." And then people can vote for that to be something new, for Quickbase to develop into there. And it comes to fruition pretty quickly.
  • One of the things that I have seen recently come up was the attachments and pipelines to be able to put pipelines in attach or attachments in your pipeline automations. That was something I was glad to finally see coming. The one that I'm looking forward to is for for data auditing. So seeing where we've changed forms, having a change log going for when we get audited, they want to see what was the previous version and where's log for that.
I would say it's less well suited if you're working with old integrable database systems that we're formed into your company from the 1980s early, the late seven.Which is our current company standpoint. We have an as 900 system that was developed by IBM and it was great at its time, but it's still a black and green screen that is, is very specific characteristic and does not integrate with quick face at all. So if that's, you gotta find workarounds for that.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use it every day. I'm in it, I'm programming it. There are, the good thing about Quickbase is it solves a lot of problems. It's very flexible. It's very adaptable. You literally have a live application and if a process changes, if a law changes, if your idea changes, it can be changed in a live application on the fly. It's one of those things where if you have a business or even just a team in that business that needs to be very flexible, needs to change a lot, Quickbase is really great.I've also used it as for prototyping for more legacy databases, which is always good because then you can work it out, work out the processes, work out the fields you need, work out the architecture and things like that. Of course, I also have done that and they've just ended up using QuickBase as their legacy database. There is that too.
  • Definitely the flexibility is one of the best things about it. The, I was just talking to some people where it's, if. Come in there and you don't know anything, you can make something happen.
  • If you are, like, I always say, can my mother use it? Can she walk into this? Can she make something happen? And the answer for Quickbase is, yes, she can make something happen. She can make some process happen. However, most, it doesn't limit someone from learning more and solving more complex. And that's what I like about it.
  • Coming in as a person who will learn different programming languages, who will do different things, like your limitations are really on what you put on yourself in learning.
  • If you're looking for really good reporting, if you're looking for user ability, then that's, then I would say Quickbase is the one that you wanna go with.
  • They're always improving, which is good. I feel like they have gotten away sometimes from listening to their users.
  • So that can be challenging Sometimes. They've gotten into doing some things that are fancier, which sometimes slow down the system. But again, they're pretty good at listening to some extent and they try to improve. They're very enthusiastic. It's not always in the right direction, in my opinion. It usually course correct and all in all, I would say it's probably the best, most stable, most secure and flexible product out there.
  • There are other ones that are more robust.If you take something like a AWS, the learning curve on that is huge for what you can do in Quickbase, much quicker, much simpler with a lower learning curve. But you're not gonna get, say the, power or the same streamlines. So there's always give and takes with these things, but there is a place for Quickbase and and it's very robust for what it is. It does not dumb it down. But there are things, if you're looking for a powerhouse of data processing, I would say that's probably not the system you wanna go with.
If you're looking for really good reporting, if you're looking for user ability, then that's, then I would say Quickbase is the one that you wanna go with. There's always give and takes with these things, but there is a place for Quickbase and and it's very robust for what it is. It does not dumb it down. But there are things, if you're looking for a powerhouse of data processing, I would say that's probably not the system you wanna go with.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The business problems are finances. We do report to a board, so we have to make sure everything is very meticulous. We also use it for our 911 operators in our district.So we wanna make sure the 911 call information. Correct. As we use it, as we put it in a Quickbase again, 911 is, it's when seconds count as our logo says. So it has to be correct and it has to be very meticulous and very, the information has to be in the now, so. I'm new to click base, but I find it very user friendly and I haven't built too many. That we've actually implemented, but it's very user friendly.
  • The good things is that it's very user friendly. I came into this after someone had built the apps already, so I've been able to use it and had no problems. When there are problems arise, since I'm new, I'm able to talk to my predecessor regarding those, and we're usually able to get it all figured out.
  • If I do have a question and I'm not able to get ahold of that person I can always call quick. Or reach out to my account manager or something.
  • It's not really anything that I don't like.
  • It's just that because I'm new to it, I don't always know what I'm doing, . So it's just something that, I think it's just trial and error that it's gonna take a little bit for me to get used to it for the fact that it's a new medium to myself.
I haven't found any scenarios that that someone cannot use it. But then again, I'm new to this medium, but I haven't found anything.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use QuickBase to manage our portfolios, our intellectual property matters, our payrolls, and basically everything. It is our CRM. We have our payrolls that just automates itself. It gives us one platform to understand where our clients are in terms of intellectual property matters, and it just integrates everything for us and makes it super easy to manage.
  • The best thing is the automated version. So if I go back and I have to create a new a task, it just automates that. So when we get new clients, I don't really have to go in through the jist of everything from A to Z, I just have to click on one button and it automates everything for me. It's a time saver. It's efficient. I love efficiency.
  • So far I haven't really come across anything that was difficult during our training session where we were taught how to use the platform and how we've managed to maintain using that.
  • It's been pretty easy so far.
The best part about quick base is that you can use it anywhere.So I love how it's global. Its idea is global. Features are global. So the fact that anybody with any background can use it and learn it is awesome to me.
January 03, 2023

Easy and powerful

Score 10 out of 10
Vetted Review
ResellerIncentivized
We have several different Quickbase applications. Everything from our CRMs or project management applications to complex demo applications and prepopulated forms for clients to update. We also do all of our support ticketing through Quickbase with the help of our add-ons. When we use our own add-ons as well the native power of Quickbase, it helps bring dynamic information and, flexibility to the platform. So that's the general gist of our usage.
  • Quickbase as a platform is easy to use. I came from a business management background with little to no coding experience. To be able to customize a whole application from scratch is really awesome and something I never thought I'd be able to do.
  • I don't necessarily need to be a developer to use this platform, thanks low-code, no-code.
  • The ability to easily integrate with other services such as Juiced Technologies!
  • The XML API do not include special characters such as something like the euro, that Euro symbol does not come up with the API call, so that's something that we totally love to see. Our international customers would really appreciate it.
  • UTF-8 encoding on copied existing apps is a problem. To be able to have those incorrect special characters identified or to make sure that those are issues are resolved prior to turning UTF-8 on for an application would be helpful.
I think that's the beautiful thing about Quickbase is we have customers that are from small mom and pop shops, small construction companies that use our add-ons to reach out to clients and let them know, "Hey, we're coming to service your roof today. Is someone going to be home?" All the way up to the large enterprise sides size audience that have extremely complex workflows. So I don't really think that there's any one, shoe size. I think it's one size fits all, and there's different plans that suit everyone's needs.
Score 10 out of 10
Vetted Review
ResellerIncentivized
Within our organization, we use it as a CRM. We also use it for all of our project controls and project tracking time tracking, expense reporting, and then of course integrating that back into our accounting system.
  • I think the QuickBase API is probably one of my favorites. Things so natively Quickbase can accomplish a lot, but as you get to more complex problem solving the ability to integrate with other platforms within the ecosystem is really powerful.
  • I think what I'd like to see more of is pipeline channels. So for some of your more well-known products, just as that ecosystem grows, I think that's where Quickbase has a lot of opportunity.
I think the hardest place for Quickbase to fit is probably trying to do accounting, true accounting where your Sage and your QuickBooks and other products have already done it so well. It's easier to integrate with those than it is to rebuild them in Quickbase.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to interface with many other apps in our IT department and with all our differences. Specifically, all the data that runs through it. So it is kind to use it as a collection of data. We have all our store information, and employee information, and we use the, what I use is our automation Anywhere RPA software to manipulate and download/upload data to the Quickbase sites and downtown. It's mainly just to simplify, simplify, and automate the process to make it faster and easier for everyone. We're not spending time doing all the just data entry work.All this manual labor, it just shows up in the morning. When you come to work, you can start working right away.
  • I like how everything connects to each other. So as soon as you make a change in one table or app, it automatically updates all the other apps. It's really fast.
  • It's very easy user interface as long as you build the app correctly.
  • It's really easy to make it easy for other team members to use. Our field-facing team members use it a lot for orders and look up purchase orders and stuff like shipping information and things.
  • They're working on expanding a lot to make it a little bit easier for the end users and also they're rolling out a lot of like formulas and behind-the-scenes stuff you can use and also the new dashboards that they have.
  • So you can, by role, you can really customize them to see how you can see how everything, all the data looks free for your role.
Anything with lots of data that you gotta update in a timely manner, and then a lot of people can see it it's really good. In order to interface specifically with our, what I do is the robotics process automation. We have to use a lot of behind-the-scenes APIs, calls, and stuff like that. So definitely have, I need a little bit more technical side and knowledge to use that side of it, but it's still very user-friendly and easy to start off with.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
So in my use case, I'm developing enterprise-level applications that I use across the company that gives users access to centralized data. For our organization, there are around 2000 business applications in Quickbase, out of which really 450 of them are in production, and actively used daily applications. The remaining are all tested in-depth, et cetera. That's what we have at Southwest Airlines.
  • Ease of use of quickly prototyping something. It's really fast to prototype something Quickbase even if it ends up living somewhere else or if it's not the chosen solution where it's going to live in, it's really easy to prescribe something in a matter of hours or if not days.
  • And most frequently, we've seen solutions that end up being Quickbase because the users love it. The users also love to interact with it just because it's seamless and it's what the developer makes out of it.
  • And the second best thing I really like about the platform is the ability to code pages. So you can actually extend what you're doing. If the feature is not there, you could basically just use it as a table storage solution and then you could build a custom interface on top of it and do pretty much whatever you want there.
  • Just one thing that pops up. It's not especially with like heavy utilization - it's scalable where medium-level enterprises could use it, but especially for use cases where you dealing with millions of rows the table size literally taps out, and we've got applications where scalability has become an issue.
It's super suitable for business development applications. Internal development is where people develop their own applications. It's less suited where you have a gigantic application that you need to be scalable, and it's not suitable for that, although you could ask Quickbase to extend the table size to fit that need. But you would really be overextending it by quite a bit, and that would slow down your application.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I've been using Quickbase for about eight years now, and, uh, very few people at my company are certified in the software.So I am certified. So I've basically become like the Quickbase help desk type deal. So I get use cases from many departments, many different areas. anything from project management to, um, life cycle management of vendors to document reviews and approval processes. It's, it's pretty versatile.
  • I like the data visualization options. I think those are nice. I think it's just very intuitive and user friendly. It's easy to pick up. It's probably the best attribute.
  • Right now it's meeting my needs, so I haven't had any specifics just yet.
I think it's very well suited for project management situations. I've seen it used for timecard applications for vendor management. So I think that's fantastic with what my particular company used to do prior to Quickbase was manage a lot of things via SharePoints and Excel spreadsheets. So the database environment's just far more intuitive especially for enterprises.
Score 9 out of 10
Vetted Review
ResellerIncentivized
The majority of the use cases we see are really a lot of the clients come in and they have.They have a lot of manual workflows where they're using different systems that may not talk to each other. They may use Excel spreadsheets. So they have a combination of tools that they're using. <br><br>And the common issue is we don't have connectivity in terms of our data, so we're doing multiple inputs.We have not a single source of data, so therefore we have misinformation out there. It's difficult to report and that sort of thing. <br><br>And so Quickbase for us and for our clients, it enables us to build a system to aggregate all their. Automate workflow, so they're not having to do a lot of manual labor to move data around.<br><br>And then really the key is for them to then have a central place for the source of truth where they can report from.
  • I think the great thing about this product is the flexibility of the product. It's easy to make changes and build and continue to to develop the application. I come from an old school technology background where we would build solutions and it'd take months in years. With Quickbase, you can identify a problem, build a solution in a few months and then start to have the user use it, and then you can start to change it and and evolve the application so that it really meets the customer.
  • I think the, some of the areas that need improvement are really around specifically for the larger clients around enterprise governance.
  • One of the benefits is it's very easy to spin up the application. However, if you're managing 300 applications within your organization and someone spins up an application and it's not gone through a channel to ensure that it meets certain guidelines, what have you then a centralized it can't support it.
  • So there's a lot of issues around governance, understanding who's using what. Quickbase has moved to more of a use space model as opposed to a license based model per person. And aggregating data and understanding what people are doing so that you can then control, ensure that you're not using, overusing your storage amounts or overusing your number of reads, all of those things.
  • There's no real controls today to to, to govern that. So from an enterprise standpoint, if you're managing it centrally you are, you're chasing people to try and make sure that they're. Extending the the limits of your agreement and therefore you don't wanna get a bill at the end of the year for $20,000 or something.
Again, I think it's a pretty flexible. And so for small projects, it's fantastic because for companies that have, again, a lot of different systems that they're using and they're in spreadsheets. This allows them to really quickly aggregate all their data, integrate systems.So if they're using, external systems like quick QuickBooks, or if they're using they have files like in a Google Drive or what have you, you can easily integrate all that all that information into a single. You can automate the pull and push of data and then report.So it's that ability to quickly integrate your different systems and then be able to report from a single area, I think is where it's really valuable. And then the flexibility with all the new tools that are coming out, they're adding a lot of value, being able to integrate with different systems really easily, natively without having to write code.Those are expanding, so those are really useful. The, again, the challenges I still think are gonna be on the enterprise level, and that's for the clients that I support on the enterprise level. We have a lot of challenges with kind of the the governance and controls.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am over warranty department, so I do a lot of after service. We use it as a ticketing system for customers and managing between customers and company and repair work.
  • I do love the fact that, yeah, we just make tickets and it's really traceable, easily traceable all the information. It's like customer files, so everything I need to know about one customer is gonna all be located on the same page, same platform.
  • So there's a lot of things I'm still trying to work on to add into our specific programming. So we still have a long way to go with developing things out. I'm working on setting up notifications and simple stuff even still, so I'm working on it.
I'm working in a pretty small company.But honestly I see Quickbase as being like really well for small companies working really well. You can use it on different, sales, warranty, all kinds of things. So I think for, at least for small companies, since that's where I'm based in, it's really great platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Quickbase to manage several internal departments. We track contracts between facilities and insurance companies, residents' authorizations, and facilities finances. As an inhouse developer, I maintain and improve the apps that these departments use and offer daily support. Quickbase allows me to create clean and comprehensive forms for users to store their information. I can automatically generate tasks for users based on status updates. I love the easy to use reporting system that allows me to run reports for end users or to create quick 'on the fly' reports for analyzing data. I can't imagine how we would ever manage without Quickbase pulling all our data together in one dynamic system.
  • Reporting
  • built in automation system is not versatile enough
  • pipelines builder is too rigid
  • pipelines do not run fast enough for our end users. Not as efficient as I want.
Quickbase is easy to set up and provides the option of having different roles, so you can have lots going on in your app, with users only viewing and editing what is relevant to them. Their customer support is pretty responsive. I find that if you are looking for a creative (not in the documentation) kind of solution to an issue, you'll need a real support specialist, not through the standard support system.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently we're doing a startup contact center, so we are using it to process all of our intake. Not only calls, but emails portals and things like that. So it is our primary data capture of any communication that we have coming into the contact center for the company.

Secondly what we use it for is also communications between the multiple offices throughout the United States. We have close to 40 offices across the states, and we have multiple people that we need to get in contact for various reasons.So we use that as a internal database for ourselves to be able to facilitate that communication quickly.

We also expanded that to another team for the portals team, and they use that as a workflow process for multiple different things that they do as well.

It's used from a human resources aspect for internal, for our group, so that we have the ability to track the type of equipment that each of our people has, tardies - things like that. So we can keep track of that internally without having to go through the major company aspect of things. So going a little bit above and beyond the tools that have already been given to us through our company.
  • The fact that it's customizable.
  • If there's a problem, we can find a solution with it.
  • Everything about it is just great as far as I'm concerned.
  • So much easier to use than a spreadsheet.
  • Being able to create calculations based off different things is so much easier to do.
  • The reporting is amazing, being able to create amazing dashboards. For various different roles that we have in our company for myself, for my team, for the people that are doing their job daily can have different views per person.
  • There are some of the more cool features that you have to have a little bit of a learning curve to get to. If you're wanting to do something simple, like taking a spreadsheet and turning it into a form and the, the typical spreadsheet format, that's easy to do and anybody can pick that up and that's awesome about it.
  • Trying to do some of the more intricate functions takes a little bit more knowledge, and to get some of the cooler features you, you need to have some sort of additional background. That's the downside of it. However, the community is amazing, and if there's a question you have, there's somebody there to use them.
I think it's less appropriate whenever somebody is not in Quickbase, it makes things a little bit more difficult. You can get around it depending on what it is that you're trying to do for them. But when you have like our group who uses Quickbase on a daily basis to be able to get that kind of view Versus the other side on what you're doing.It's just a little bit more difficult. It's always best to have everybody that you want in there. And so that's the downside is getting is the outsiders in.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it basically through our whole process. Sales team uses it as a crm. We use it for project management. And our financial team uses it for forecasting and financial information.
  • I like having all the information where I know it's going to be my role as project coordinator. I'm constantly pulling up projects, shipping, logistics, sending drawings back and forth.
  • I like having the information, keeping that record of documentation where it has a little clock, that's a really good feature that we like to use quite a bit. And having it there for historical purposes, because I know we go back to do repairs and maintenance and stuff like that.
  • Having all of our projects chronologically, and all the information in one place is very helpful.
  • I would say I sometimes have hard time with just figuring out the best way to do things. I don't have a developer background, so I got thrown into this kind of randomly. So especially, when I first started it, we built it from the ground up. And so now having three years experience okay, figuring out, do I need to rebuild this whole thing? Do I need to figure out how to chunk those pieces off and do a revamp without tearing the entire thing down. I would say that's like kind of what I'm trying to figure out right now.
It's great for project management and CRM. I know we've had some challenges, but that might be with our users. We have an older crowd who's a little stubborn. So that's been a little bit of a challenge, but yeah, that's really the only thing I can think that wouldn't really work is user issues.
November 04, 2022

Quick, Easy and Efficient

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Quick Base is currently being used in our company in the quotations department. We use it to organize jobs, and edit what is coming in.
  • Organization
  • Easy to navigate
  • Training incorporated
  • I have not found anything that would need improving as of yet.
I have had no issues with the way it functions in our department. I have enjoyed using it and navigating through it has been an easy process.
Marc Packard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Quickbase is at the center of our project management. Every project we do starts and ends with Quickbase. From financial planning, project tracking, and safety to project workflows, we utilize Quickbase across many elements of the organization. We tie (integrate) with others systems for financials, document management, and contracts. It may not be an all-in-one solution, but its flexibility and data management for reporting is extremely flexible and powerful.
  • Reporting
  • Workflows
  • Data Visualization.
  • Maturity of pipelines (documentation, channels, depth of channels).
  • UI - providing more modern elements (CSS or more HTML elements).
  • Mobile Platform - Needs a major upgrade. Its holding the platform back.
Quickbase is a great platform to take large data sets and manipulate them into data that is visible or workable for specific tasks. Quickbase also is well suited to take a workflow and put it in place with minimal effort (and no code). The mobile platform needs to be enhanced. It's a weak link for a system that offers so much flexibility.
October 27, 2022

Great product!

Michaela Viola | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Quickbase for a variety of items. One main piece on my team is to document accounting decisions for company projects. Our external auditors EY love this platform to document the decisions since they can see the full history of changes. We want to continue expanding our Quickbase to automate several accounting processes.
  • Tables
  • Data storage
  • Simple forms
  • Building apps for non programmer
  • Access to resources
  • 1:1 resources
Although my company uses Quickbase for a variety of different items, the best item I’ve seen it used for is timekeeping and keeping track of timesheets and PTO and the approval process for these inputs. One thing that Quickbase isn’t suited for is creating formal financial statements that can be disclosed publicly.
Madison Staggs | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Quickbase as a ticketing system for our after service reports.
Our call center creates tickets to track the status of the customers repair service to their product.
We also use Quickbase to manage and distribute nationwide technicians out for repair services on the customers products.
  • Tracks customer files so we can monitor repair services
  • Monitoring employee progress
  • Calculating monthly reports through Quickbase
  • Pipelines is particularly hard for me to use
  • Would like to be able to automate email notifications for non-users (customers)
  • Make it easier to understand the backend information for non-tech savvy people (i cant figure out how to set up pipelines or automations)
Quickbase works great as a ticketing system for my department. I would love to implement and set up an inventory system as well but am conflicted on where to start. I used templates however, none seem to fit our specific needs. I am confused and overwhelmed when trying to edit and create a new App to meet our needs.
Shannon Tisdale | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Quickbase is used in various ways at SWA. From gathering changes for systems and/or applications, gathering stats on specific airline data, to mapping of data for various applications. I assist with putting governance around what is collected and maintained in QB.
  • Creation of forms
  • Ease of presenting stats for reporting purposes
  • Set up of users
  • Would like to see a workflow authorization to be added
  • Use of ease when the drop downs have more than 20 options
  • Better How to Guides for Reporting of Data
We have scenarios where we need automation for change approvals and mandatory fields that should not allow one to proceed through the form without completing the process. Need to have additional warning messages back to end user/requestor for incomplete forms.
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