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QuickBooks Online

QuickBooks Online

Overview

What is QuickBooks Online?

QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 44 features
  • Bank reconciliation (137)
    6.3
    63%
  • Accounts receivable (131)
    6.0
    60%
  • Standard reports (128)
    5.2
    52%
  • Dashboards (124)
    4.6
    46%

Reviewer Pros & Cons

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Pricing

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Self-Employed

$15

Cloud
per month

Simple Start

$25

Cloud
per month

Plus

$75

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

QuickBooks Online Demo | CAN

YouTube
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

3.2
Avg 7.2

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

2.5
Avg 6.8

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

3.7
Avg 7.9

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

5.2
Avg 7.4

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

3.7
Avg 7.2

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

1.2
Avg 6.7

Order Management

The ability to process orders, and track them from quote to cash.

3.7
Avg 7.1
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Product Details

What is QuickBooks Online?

QuickBooks Online is a SaaS verison of the QuickBooks product. It contains all of the features found in the local version, features typical of similarly priced accounting software. The monthly fee for this service starts at $10 and climbs to $30 with the Plus version, which has the richest features. The base level allows for unlimited invoices and estimates, expense tracking, importing from Excel or Quickbooks desktop, data backup, mobile accessibility, and integration with many other applications. The Essentials pricing plan contain more automation, more bill and payment management, as well as inventory and time tracking, and the Plus package contains budgeting and analytic features.

QuickBooks Online Competitors

QuickBooks Online Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

Priority AccountEdge, FreshBooks, and Zoho Books are common alternatives for QuickBooks Online.

Reviewers rate Cash management and Bank reconciliation highest, with a score of 6.3.

The most common users of QuickBooks Online are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1820)

Attribute Ratings

Reviews

(51-75 of 161)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks helps a small company like us keep track of basic bookkeeping. We currently use invoicing from customers and vendors which we pay our bills and make deposits in QuickBooks as well. We track reporting which is easy to read and understand. Printing checks is easy to set up and use. QuickBooks for us, can run into connection issues which makes it frustrating at times.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks online is best suited for business with simple accounting transactaions and structure. It does allow you to setup a chart of accounts as needed by industry but it is pretty high level and you will have to configure it to best meet your business needs. In cases where you may have complex accounting or high level of transactions, this may not be the best choice. There is also limited online support available even though they do offer it for free.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks is NOT something I would recommend to a colleague. It is antiquated, and not well designed. It is designed for the small business owner who needs to do very little detailed accounting work, and is handled by someone without accounting knowledge. otherwise as an accountant I would constantly run into things where QuickBooks would make recommendations that did not make sense for true accounting and GAAP.
May 01, 2021

Quickbooks and Me

Score 9 out of 10
Vetted Review
Verified User
Incentivized
it is the best software for small businesses who want to invest in their business with accurate and competitive bookkeeping, creating and managing invoices, creating and paying bills and keeping track of expenses, managing their own "financial health" and preparing for taxes--including business, payroll and quarterly. I have found the accuracy is spot on. The downloading of checks, credit card charges, and expenses is fast, accurate and convenient.
When isn't it appropriate? I don't know. We have been in business for
Score 10 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks Online is perfect for those who want to maintain accurate and reliable financial records for third-party users. During the pandemic, I received a ton of questions about using QuickBooks Onine to prove profits to third-party lenders. I was able to help business owners navigate QuickBooks Online so that they could provide lenders with the right documentation need to secure pandemic loans.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I think just about every industry and every company would benefit from QuickBooks Online. I own an MSP and have no problem recommending QuickBooks Online as the main accounting software for my clients. For small businesses, this software supports a wide variety of integrations and it's so affordable that businesses would be silly not to consider it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It provides the necessary tools for controlling the finances of a small law firm and provides useful integrations and accountant access to streamline their access to financial data. If you are a larger firm, say over 20 employees, it may not be the best option. Your accountant would be the best source of information on the utility of Quickbooks online.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I've heard that FreshBooks is much easier to work with and works better for service industries. I think it's much better suited to businesses that manufacture and sell products. One good thing about having our time tracking tied into QuickBooks is that it does a nice job of tracking tax payments due and paid.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I really like the QuickBooks Online platform for its versatility and integration capabilities. I think QuickBooks Online is well suited to small to medium size businesses who need a better way of bookkeeping using automated integration to reduce the amount of workload entering data into the system. I don't believe QuickBooks Online would be well suited for Medium-Large businesses with multiple bookkeepers who might require additional meta-data on records such as date of entry and user who entered info.
September 04, 2020

QBO Expert and Easy

Sandeep Malhotra | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is well suited for all businesses for the core accounting needs. It is deeply rooted in accounting principles so any business can keep their books and corporate financials organized and properly recorded, regardless of size. Obviously there are complexities in each industry and QBO may not be able to handle all the upstream needs of a specific industry but as a system of financial record, it is excellent. I would advise smaller companies and sole proprietorships to consider if QBO is too much for them despite its simplicity of use. It takes commitment to set up QBO properly and consistently use it.
Mike Bannan | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Product is generally good with some exceptions like the automatic matching which is very rudimentary and if not carefully watched can cause your reporting to be wrong.

If you are not accounting savvy you need a bookkeeper. The program is not designed for a parttime user.

The "Bookkeeping Live" service that they offer is good and priced decently.

Before the bank feeds crapped out (and their support can't fix) the system was good.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Well suited for international businesses or businesses that may not run out of one office, but multiple offices or remote locations. Not so well suited Finance Departments that depend on their accounting software to spit out several varieties of reporting.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I would highly recommend QuickBooks because it is currently the best accounting software available that is also cloud-based. QuickBooks Online is well suited for businesses that are primarily e-commerce based and/or for businesses that have work-from-home or remote employees. Because it can automatically import transactions, not only with your bank, but also with larger online marketplace/website platforms, it makes it easy to use.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks Online is well suited for companies that engage telecommuters, several branches, and accountants. From the owner to an associate, information can be seen without printing out needless reports.
Chloe Tollefson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is simple to set up clients and send invoices as well as invoice reminders using QuickBooks Online. I think where it gets complicated is reporting. Overall, I think for someone like me who has no background in accounting or finance it is simple to use, other than generating reports because I don't understand much of that accounting terminology. I usually obtain the information I seek from clicking on a client and going from there.
Score 10 out of 10
Vetted Review
Verified User
This bookkeeping software addresses all basic book keeping needs and much, much more. It can be appropriate for any individual necessities and has a wide range of functionality, way outside of the range of basic bookkeeping.
Drew West | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Quickbooks Online is a well-priced solution for most small businesses to solve their accounting and bookkeeping needs. It is the industry leader for software services in this space, and it's also the service that most professional accountants and CPAs use, which makes it even more useful because you can grant them access to your account. They can make changes to your books if necessary while preparing your tax return. Quickbooks Online also offers professional payroll services and full-service bookkeeping, which would be useful for businesses that want to handle all of their financial needs in the same software system. (Disclosure: I have not used QBO payroll services or full-service bookkeeping, so I can't attest to the experience, but I imagine that Intuit guarantees exceptional quality and service around these products).
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