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Overview

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to…

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Recent Reviews

Great for one on one

6 out of 10
October 18, 2023
Incentivized
It has allowed us to connect with our team members around the world in one on one scenarios. It is helpful to be able to see them face to …
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Call on a budget!

8 out of 10
November 09, 2021
Incentivized
We use Skype, to conduct and monitor all our Sales calls and reach out programs, It is used primarily by our sales, product/Ops, and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality audio (131)
    7.9
    79%
  • High quality video (129)
    7.8
    78%
  • Desktop sharing (114)
    7.3
    73%
  • Low bandwidth requirements (126)
    6.4
    64%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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56 people also want pricing

Alternatives Pricing

What is GoTo Connect?

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

What is PanTerra Networks?

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content…

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Product Demos

Skype Video Call Demo Video (No Audio)

YouTube

One Chat - All in one Messenger for WhatsApp, Fb, Skype & more

YouTube

Designing a Drawer / Sliding panel in Winform App C# (Skype Demo)

YouTube

Skype on Symbian Video Demo

YouTube

Demo of Skype for the iPhone

YouTube

Sony Xperia M Skype Video Call Demo - Front Camera Quality - PhoneRadar

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.4
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

6.8
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

6.7
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

7.7
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

7.3
Avg 8.3
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Product Details

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes instant messaging, audio and video Skype-to-Skype calls, the ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people. During video sessions, users also have the option to share their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.

This version of Skype works on phones, desktop, tablet, browsers, Alexa, and Xbox. Users can call landlines and mobile phones from around the world by paying for Skype Credit or signing up for Skype subscriptions, a monthly contract for users who only need service to specific regions. Users can also pay to have a local phone number through Skype Numbers, so that they can answer phone calls from their desktops, tablets, or smartphones. They can also send SMS text messages and share their location using the Skype mobile app.


Skype Video

What is Skype?

Skype Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Reviewers rate Live chat highest, with a score of 8.4.

The most common users of Skype are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2595)

Attribute Ratings

Reviews

(26-50 of 122)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Skype lags behind in the kind of integrated functionality that other platforms provide. I believe Microsoft is planning to move away from Skype entirely, but Microsoft Teams are far superior. Not only do they provide instant messaging capabilities but all of the features are fully integrated so you don't need to have multiple apps open (meetings, invites, chats, team chats, calls etc are all in the same place). I would also say while the video quality is good, platforms like Zoom offer far more features than skype does not and the navigation in the apps provides a better user experience to store contacts etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Zoom and GoToMeeting
Skype does not have the same meeting capabilities as Zoom and GoToMeeting. Skype is great for one-on-one conversations but does not hold up well for larger events or meetings for remote collaboration. Skype is great, though--it allows you to call landlines or cellphones directly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Skype is less expensive because it does not cost anything and is free with Windows, if you just use the basic features. Whereby allows easier connections with people who do not have skype installed and allows up to 12 people in a room at the same time, and allows multiple branded rooms.
June 29, 2021

Loving Skype

Score 6 out of 10
Vetted Review
Verified User
Incentivized
I've used Teams, and I probably do prefer it to Skype because it offers more functionality, but Skype works well for what it is. I was not part of the decision-making process.
June 29, 2021

Became unusable

Score 1 out of 10
Vetted Review
Verified User
"Describe how Skype stacks up against them and why you selected Skype." Not at all. I am writing this review as a "no more customer," as Skype doesn't work anymore. The only help they offer is to tell you, it's your own connection. Well, if my connection isn't suitable for Skype anymore, I'll just use literally EVERY other tool, as my connection there is fine.
Tim Daciuk | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Teams provides basically the same services. Local number calling is not available (that I know of) but that only matters if you have any need to use it. Teams is a little more stable, especially with a lot of people on a call. Skype is easier to set up and to operate. Skype also has a larger install base.
June 14, 2021

A reliable classic

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Zoom
I've also used Zoom and Apple FaceTime to audio and video calls when traveling or when working from home on the road. I actually like them all a lot, but I find Skype to be the most useful for when I'm out of the country and I need to make an audio call to someone in another country.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Skype stands out as a more cost-effective solution, but the features are very similar and Skype may fall a bit behind compared to the big competitors it faces due to its occasional technical issues. We selected Skype because our organization is smaller and it is a cost-effective solution.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Mostly security reasons and focused on doing one thing well. People know the name and the ring of Skype. One of the best and longest in the business. Caters to much of the older generation due to longevity. Older generations like tried and true and often shy away from the new kid on the block, and the learning curve.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have found Microsoft Teams and Zoom to be better video conferencing apps for our organization and frequently opt for Teams because we use Office 365 and Teams is built into our calendars. However, I do prefer using Skype for sending messages internally to other colleagues and will continue to use Skype even though Teams has a chat function.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I wasn't involved in the decision to purchase Skype, so I can't comment on what exactly was the deciding factor or criteria. But compared to other similar tools, Skype is probably on the lower/cheaper end and doesn't offer as much customization or functionality but for smaller companies, it does everything it needs to do or should do to keep the business moving forward. It's a good option for those that have a tighter budget or don't need anything fancy.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Skype is good for:
  • Internal video calls and screen sharing.
  • Easy and affordable tool for foreign calls (you can purchase a small credit for every user, so he can make foreign calls from everywhere in affordable prices).
  • Get a local phone number for customers (but it is not perfect, see cons.)

Skype for Business is not friendly, so we hardly use it. Zoom is great for demos and meetings with customers, but less appropriate for everything we need. So we combine Zoom and Skype.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype stacks up against them as it is far more user-friendly and it is helpful for smaller companies who need a more affordable system. However, it does lack some functionalities that other tools have which can change this communication tool to a full-fledged like polls and other helpful tools.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The advantage of Skype over other programs is the quality of video calls. Another positive point is that Skype concentrates several functionalities in the same program and works in a very intuitive way. If we compare it with other applications, the disadvantage of Skype in relation to some of them is that they are already more widespread in Brazil and have a greater number of users.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype has an early user advantage as it has been in the market for very long, however, newer tools like Zoom and MS Teams are coming with much better options for its users. Teams is now replacing Skype in our organization as the preferred tool of communication because of its enhanced collaboration feature and integration with MS products.
May 19, 2021

Excellent Product

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Zoom
They both have their pros and cons. They work well--easy to use and operate. I don’t have a lot of negative things to say about either of them. I have enjoyed both systems and learned about the nuances of each one. I think it’s important to keep up with technology to say ahead of the curve, as clients like having more than one avenue to communicate with you. Skype is so user friendly and easy to learn, it just has smooth chat and video features and I think most people who can use technology could use this platform easily. Skype seems to be a favorite for some of my clientele, so it’s a good option for my business.
Meg Ruggieri | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Zoom
Zoom doesn’t allow you to connect with clients for free for several hours which I need occasionally. I don’t need Skype consistently like that of zoom but I like that it’s there when I need a longer meeting. In general, I find zoom to be a higher quality video experience.
Adam Reiley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have also used Facebook Messenger and Facetime, but Skype has a better quality connection and audio. It is more consistently reliable, which is the most important factor for us when working with communities in more remote areas.
Philip Butler | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype used to be the go-to for everyone we worked with about 5 years ago but Google Meet and Zoom have quickly overcame the service. I'm not sure why though as the services are fairly interchangeable.

On our Windows computers Skype runs better than Zoom and Google Meet but on our Macs Zoom and Google Meet hold their own with Skype.

Skype also is a bit more user friendly for interns and junior level folks to get the hang of. Google Meet is the easiest to learn though
Char Paul | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoom and Skype is on par, though I think the share screen is easier with Skype, as sometimes with Zoom one must unshare a screen to share the new window, and taking back host options can be a pain on zoom, and when annotating on the zoom whiteboard one cannot use chat~ annoying
April 28, 2021

Skype Does it All!

Hayden Brown | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Zoom
Zoom is my preference for professional meetings, while Skype is nice for communication within my organization. I find Zoom to be more professional due to its aesthetic. Skype has tremendous marketing and customer outreach that has carried its name for a while, but they are starting to trail to companies like Zoom due to lack of evolvement.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype is just a robust system that almost everyone I've ever interacted with within a business setting has some experience with. So, for us, it was a decision based on convenience and reliability. Skype is [an] application that has been around for a long time and has many options for interaction that suits a wide variety of needs.
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