Skip to main content
TrustRadius
InsideSales Playbooks

InsideSales Playbooks
Formerly XANT Playbooks

Overview

What is InsideSales Playbooks?

InsideSales Playbooks (formerly XANT Playbooks) aims to help SDRs and AEs quickly build closeable pipeline, by helping salespeople get a hold of more of the right people. InsideSales.com uses their A.I.-platform called Neuralytics to target likely buyers combined with their…

Read more
Recent Reviews

TrustRadius Insights

Playbooks by InsideSales.com is a valuable tool used by various departments and organizations to streamline sales processes, enhance …
Continue reading

Game Changer

10 out of 10
April 12, 2019
Incentivized
Playbooks is being used by the Sales department to keep track of cadence and make it easier to keep track of accounts that come into our …
Continue reading

Playbooks 101

6 out of 10
March 19, 2019
Incentivized
We are using Playbooks as a cadence account management tool. This allows representatives in my position to monitor and manage the accounts …
Continue reading

Playbooks is great!

9 out of 10
March 18, 2019
Playbooks has been implemented across all sales divisions at Groupon. It is addressing the issue of tracking your own cadence and allowing …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is InsideSales Playbooks?

InsideSales Playbooks (formerly XANT Playbooks) aims to help SDRs and AEs quickly build closeable pipeline, by helping salespeople get a hold of more of the right people. InsideSales.com uses their A.I.-platform called Neuralytics to target likely buyers combined with their cadence engine to…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.insidesales.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

4 people also want pricing

Alternatives Pricing

What is Paperflite?

Paperflite is a marketing collateral management and sales enablement platform designed for organizing, distributing, and sharing content with customers. Its real-time engagement analytics provide insights into how content is being used, accessed, viewed, and shared by end-users.With Paperflite,…

What is Yesware?

Yesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

Return to navigation

Product Details

What is InsideSales Playbooks?

InsideSales Playbooks (formerly XANT Playbooks) aims to help SDRs and AEs quickly build closeable pipeline, by helping salespeople get a hold of more of the right people. InsideSales.com uses their A.I.-platform called Neuralytics to target likely buyers combined with their cadence engine to help sales reps consistently engage all of their prospects in a personalized way.

Just like Waze from Google helps drivers get to their destination quickly based on the data from other drivers, Neuralytics uses the collective knowledge of the Insidesales.com user base to help build the sales pipeline quickly. For example, Neuralytics can reveal phone number or email address for a prospect is best, or the best time to call or email, based on the experience of others. Predictive Playbooks uses Neuralytics to gives sales reps an edge over their competition.

The Cadence engine works for small or large teams, global teams, and international calls. The product also conveniently syncs all activity data back to your CRM. Since sales reps only spend 18% of their time in CRM, it also works outside a CRM, wherever salespeople work.


InsideSales is an Aurea company, since the August 2021 acquisition.

InsideSales Playbooks Features

  • Supported: LocalPresence
  • Supported: Email Tracking
  • Supported: Email Templates
  • Supported: Browser Extension
  • Supported: CRM Sync
  • Supported: Rep Dashboard
  • Supported: Reports
  • Supported: VoicemailDrop
  • Supported: Appointment Scheduling

InsideSales Playbooks Screenshots

Screenshot of Playbooks DashboardScreenshot of Editing a RecordScreenshot of Creating an EmailScreenshot of Adding NotesScreenshot of Scheduling a CallScreenshot of Viewing Task List

InsideSales Playbooks Integrations

InsideSales Playbooks Competitors

InsideSales Playbooks Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal, North America, South America, Europe, Asia
Supported LanguagesEnglish

Frequently Asked Questions

Outreach and Salesloft are common alternatives for InsideSales Playbooks.

Reviewers rate Usability highest, with a score of 3.3.

The most common users of InsideSales Playbooks are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(157)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Playbooks by InsideSales.com is a valuable tool used by various departments and organizations to streamline sales processes, enhance productivity, and improve overall performance. Users have found that Playbooks effectively addresses issues of reps not reaching out to accounts for extended periods, providing a game-changing experience. Its powerful features allow users to track cadence, manage accounts in the pipeline, and see exactly which accounts to call or email each day, resulting in improved efficiency and higher conversation rates. With Playbooks, sales reps can focus on prospects and use their time efficiently as it automatically researches who to contact and provides next steps for effective outreach. Additionally, the software integrates seamlessly with CRM systems, email marketing platforms, and other tools such as Salesforce, Gmail, Yesware, making it a comprehensive solution for managing prospecting activities and organizing contact with prospects. By automating tasks and providing clear visibility into activities within Salesforce.com, Playbooks enhances time management, increases dials and sales, and overall improves productivity. Moreover, Playbooks is highly regarded for its ability to simplify outbound prospecting, streamline communication channels like calls, voicemails, emails into a cadence timeline, and provide relevant information about customers. It has been successfully implemented across sales teams in various industries including commercial, public sector, and inbound sales departments at organizations like Groupon and Granicus. Users appreciate that Playbooks eliminates busy work while keeping everyone on track and more organized throughout the sales process. Overall, users highly recommend Playbooks for its ability to increase productivity, manage time efficiently automate tasks effectively provide valuable insights into prospect activities.

In summary:

  • Streamline Sales Processes: Playbooks allows users to track cadence and manage accounts in the pipeline effectively.
  • Improved Efficiency: Users can see exactly which accounts to contact each day for improved productivity.
  • Enhanced Outreach: Playbooks addresses issues of reps not reaching out to accounts for extended periods by creating next steps on when and how to reach out to merchants, resulting in higher conversation rates.
  • Time-Saving Automation: The software automatically researches who to contact, saving time and serving as an efficiency tool.
  • Seamless Integration: Playbooks integrates with CRM systems, email marketing platforms, and tools like Salesforce, Gmail, Yesware to streamline prospecting and improve overall productivity.
  • Simplified Outbound Prospecting: Users find Playbooks helpful in outbound prospecting, validating email addresses, and responding to inbound inquiries. It streamlines communication channels like calls, voicemails, emails into a cadence timeline.
  • Valuable Insights: Playbooks provides valuable information about customers, helping users stay informed and make data-driven decisions.
  • Increased Sales: Users have seen improvements in their sales process and efficiency after implementing Playbooks, resulting in a spike in key performance indicators and increased pipeline opportunities.
  • Comprehensive Contact Management: Playbooks helps users establish a comprehensive contact cadence when engaging new prospects, ensuring that accounts are not lost and tasks are not forgotten.
  • Improved Organization: It keeps everyone on track, more organized, and helps manage cadence effectively. Users appreciate that it simplifies the contact process and helps manage prospective customers efficiently.
  • Enhanced Record-Keeping: Playbooks logs calls, emails, and activities with prospects, allowing users to keep track of their outreach efforts and maintain a clear view of activities within Salesforce.com.
  • Productivity Boost: The software is highly regarded for its ability to increase productivity, save time, and provide relevant information about customers. It helps users focus on sales rather than administrative tasks.
  • Targeted Outreach: Playbooks is being tested as a targeted outreach marketing solution for multi-touch emails and calls to reach both new and existing opportunities.
  • Streamlined Prospecting: Users leverage Playbooks to automate tasks in calls and email marketing, saving time and integrating with Salesforce for seamless data entry. The dialing platform within Playbooks allows users to start activities directly from Salesforce and receive notifications of client activity.

In conclusion, Playbooks by InsideSales.com is a powerful tool that revolutionizes sales processes by addressing issues of communication gaps, improving efficiency, enhancing organization, increasing productivity, providing valuable insights, and streamlining prospecting efforts. Users across various industries have experienced significant improvements in their sales outcomes after implementing Playbooks. The software integrates seamlessly with other tools such as CRM systems and email platforms to provide a comprehensive solution for managing prospecting activities effectively.

Attribute Ratings

Reviews

(26-50 of 127)
Companies can't remove reviews or game the system. Here's why
March 15, 2019

Playbooks Review

Emily Sykes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Playbooks is used in our Sales and Account Management departments in order to improve cadence, activity, and overall conversions. Playbooks was introduced to our sales team in order to eliminate the amount of steps it takes to create tasks and to improve the organization of reps (especially those who didn't have their own cadence to begin with).
Matt King | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Playbooks is being used in our sales organization. Before we used the Powerdialer and that worked fine, but Playbooks has taken our cadence & prospecting to the next level. Before we had reps who would call accounts one time and not reach out again until a few weeks had passed. With Playbooks, it creates the next steps to direct the reps more on when and how to reach out to merchants to have a better chance of opening up a conversation. All in all, Playbooks is a great tool and is easy to integrate.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
InsideSales.com Predictive Playbooks is being adopted across the company. It is extremely useful for time and account management. The tool organizes and schedules your tasks for the day. This ensures that all accounts and receiving consistent activity. Consistent effective activity on prospecting accounts is vital to a growing business. This innovative product helps solve many problems.
March 15, 2019

Great Tool!

Dave Harkensee | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Predictive Playbooks to prescribe a better sales cadence for reaching the DM to set an appointment or get a firm "NO". Historically, newly assigned accounts and ones that live in prospecting would fall through the cracks or not get the attention they deserved because reps did not know how to attack them. Reps would historically put a call on them and forget about them until they were about to lose the account or had not contacted them in a while because they were only focusing on accounts that were already moving forward. This should allow reps to cast a much wider net and pull more opportunity into their sales funnel.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Predictive Playbooks are being used by the entire department as a cadence tool across my department here at Groupon. It definitely helps to ensure that accounts do not fall out of cadence and to ensure all accounts are having widespread exposure to Groupon through both phone calls and emails.
March 14, 2019

Easy & Efficient!

Alyssa Burns | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We recently acquired Playbooks to implement as our dialer to make outbound calls linked to Salesforce. It is extremely efficient, easy, and convenient. Working in a fast-paced sales position, having a program that is quick, easy, and user-friendly is extremely important. It integrates perfectly with Salesforce, Gmail, and Yesware. I recommend it to anyone trying to improve their prospecting skills and see more of a conversion rate.
Dakota Keller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have just implemented it across all of our sales offices and we are utilizing it for outbound and inbound activity. It addresses tasks management, saves times, and allows me to also keep track of everything cleanly as it is easy to send notifications to my calendar.
March 14, 2019

Playbooks saves time!

Allison Blank | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It is being used by the entire business organization. It addresses timing, efficiency, and performance in general. It makes our day more efficient and productive because of the automated tasks and props that that software provides.
Christin Carter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Groupon uses Playbooks for outbound calls and emails for our accounts. It helps us make dials easier and get in touch with merchants quicker. It allows us to see exactly what stage each account is in making it super easy to stay on top of tasks. Playbooks also lets us know how many to-do tasks we have each day so we know how many people we should be contacting based off of what stage they are in.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our business development reps are currently utilizing Playbooks through InsideSales to help them prospect their accounts more effectively. Ultimately, the tool has provided a better and more efficient process for our sales reps. For example, on day two of rollout, one of our reps completed 118 touches vs. their standard 50!
Score 9 out of 10
Vetted Review
Verified User
Playbooks is an organizational tool that we are using to help both call and email cadence. It improves overall organization with the reps and it makes it harder to lose track of accounts. It is a great way to plan your day, and it takes out a lot of the busy work from our job.
March 14, 2019

Making It Easier

Score 9 out of 10
Vetted Review
Verified User
The product is being used to standardize best practice cadence throughout the department. It solves the problem of inconsistent practices and increases the efficiency of employee efforts.
March 14, 2019

Playbooks Biggest Fan

Micaela Carney | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Playbooks is being used as an everyday tool to help organize my prospecting accounts and as a dialer. It tracks which 'step' I am at with all of my accounts as well as helping me stay organized. It's being used throughout the sales department. It took the confusion and guessing game out of my day. I work more efficiently and am better at time management. I know exactly what I need to do throughout the day. It also helped me keep my accounts organized. Previously, when manually entering tasks, I would occasionally forget to. I would then forget about that account and a lot were slipping through the cracks. It's impossible for accounts to get lost now.
Score 10 out of 10
Vetted Review
Verified User
It was first tested within my my team and has been gradually introduced to our entire department and is now being introduced to other departments. It helps structure our sales representatives' daily lives and helps them to perform better.
Allison Delacy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
InsideSales is currently being implemented throughout our business development reps and inside sales reps. It helps manage our task cadence and the large amount of accounts that we have in our name. It truly makes us work "smarter, not harder." It makes my day run very smoothly and I know what I have to do every single day when I get to my desk.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My department has been the pilot for Playbooks. We are testing Playbooks to ultimately roll out company wide for sales. It helps increase efficiency and reduce lost opportunities. It has increased outbound dials department wide and we have already seen higher sales numbers across the board. It helps streamline my day and decreases stress (and post it notes).
Catherine Lenti | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
My team recently started using Playbooks to automate a cadence that we were already using with the accounts that we are currently contacting. There is one other team on our floor using it, but we have different sales processes, so we are somewhat testing it for teams like us. It has been extremely helpful to create a better flow throughout the day.
Return to navigation